Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11396911February 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO JERK AND HESITATED TO ACCELERATE. THE CONTACT'S WIFE STATED THAT AN ABNORMAL NOISE WAS COMING FROM THE ENGINE. THE CONTACT DIAGNOSED THE VEHICLE AT HIS RESIDENCE AND RETRIEVED DTC CODE: P1326 (CHECK ENGINE KNOCK SENSOR FAILURE). THE CONTACT'S WIFE DROVE THE VEHICLE TO HER RESIDENCE. ALLEN TURNER HYUNDAI (6501 PENSACOLA BLVD, PENSACOLA, FL 32505) WAS CONTACTED AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEST WAS NECESSARY TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT OVER 125,000 MILES THE RECALL REPAIR WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,722.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396916February 19, 2021
STRUCTURE:BODY
PAINT BEGINS TO FLAKE AND CHIP OFF AFTER COMMUTE OR SMALL INFRACTURE ON BODY OF CAR. THE PAINT CAN COMPLETELT COME OFF WITH JUST 1 PEEL. THEY DIDNT LET THE PAINT SET ALL THE WAY WHEN COMING OUT OF PRODUCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396752February 18, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED DEALER WAS CONTACTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396823February 18, 2021
SUSPENSION
I HAD TAKEN THE VEHICLE FOR ALIGNMENT. THEY SAID BOLTS RELATED TO REAR TIE RODS WERE RUSTED AND THEY COULD NOT DO IT. I TOOK IT TO ANOTHER MECHANIC FOR INSPECTION AND POSSIBLE REPAIR. HE SAID THE SAME. IN ADDITION HE ALSO SAID THAT THE STRUTS ARE LEAKING. I LOOKED INTO THE HISTORY OF MY VEHICLE, AS I BOUGHT IT USED 2 YEARS AGO. I FOUND THAT THE VEHICLE HAD BEEN RECALLED IN 2013 FOR SUSPENSION RELATED ISSUES. AND SOME 239000 VEHICLES WERE AFFECTED. I BELIEVE ITS THE SAME ISSUE WHICH HAS RESURFACED AGAIN. THE VEHICLE IS PERFECTLY FINE OTHERWISE. BY THE WAY I HAVE A SALVAGE TITLE OF THE VEHICLE ON MY NAME IF THAT IS IMPORTANT INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396866February 18, 2021
ENGINE
I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THE ENGINE LOST POWER AND MY SPEED DROPPED TO 20 MPH. I COULD NOT GO ANY FASTER. OTHER CARS WERE HONKING AT ME AND ALMOST HIT ME AS I TRY TO GET TO THE SHOULDER OF THE ROAD. THE CHECK ENGINE LIGHT CAME ON AND I HAD THE CAR TOWED TO HYUNDAI OF DULUTH GA. THEY SCANNED IT AND SAID IT WAS CODE P1326 KNOCK SENSOR DETECTION. THERE IS A NHTSA SERVICE CAMPAIGN FOR THIS- HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10154682-9999.PDF (TSB #19-01-006H. THE PROBLEM IS HYUNDAI DEALER DOES NOT HAVE A FIX BECAUSE THEY SAID CORPORATE DIAGNOSTIC EQUIPMENT IS NOT WORKING. THEY HAVE HAD MY CAR FOR 5 DAYS NOW. THEY DO NOT HAVE ANY LOANER VEHICLE WHILE MY CAR IS INOPERABLE. MY COMPLAINT IS THEY SHOULD HAVE LOAN CARS OR PAY FOR RENTAL CARS FOR CUSTOMERS WITH THIS PROBLEM. I DEMAND THEY FIX MY CAR SOON OR GIVE ME A RENTAL CAR TO DRIVE TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396614February 17, 2021
ENGINE
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, WHEN THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT PUSHED THE VEHICLE TO THE SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT CRANKSHAFT POSITION SENSOR AND THE CRANKSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,922. THE VIN WAS NOT AVAILABLE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396642February 17, 2021
ENGINE
WHILE DRIVING DOWN A RESIDENTIAL STREET, I RECEIVED A NOTIFICATION THAT MY CAR ESSENTIALLY WAS NO LONGER CHARGER AND WOULD CUT OFF. I WAS PROMPTED TO PULL OVER AND STOP THE CAR. I CUT THE CAR OFF. WHEN TRYING TO RESTART, IT WOULD NOT CUT BACK ON. AFTER ABOUT 20 MINUTES, IT DID RESTART BUT THE CHECK ENGINE LIGHT WAS ON. I AHVE NOT DRIVEN IT SINCE. THERE IS AN OUTSTANDING RECALL ON THIS CAR THAT HAS YET TO BE REMEDIED AND THUS FAR HYUNDAI HAS NOT PROVIDED ANY SOLUTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396436February 16, 2021
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
ON FRIDAY THE 13TH OF FEBRUARY WHILE DRIVING ON A MAIN INTERSECTION MY CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. THERE WAS TRAFFIC ON BOTH SIDES OF THE ROAD AND OF COURSE PEOPLE DIDN'T HAVE ANY PATIENCE AND I WAS STUCK AND PLACED MY BLINKERS ON. AND WAITED FOR AAA TO ARRIVE. THE CAR WAS IN MOTION AND THEN STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396437February 16, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VISION HYUNDAI OF CANANDAIGUA (2440 ROCHESTER ROAD, RTE 332, CANANDAIGUA, NY 14424) WAS CONTACTED AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396439February 16, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 50 MPH OR HIGHER, THE VEHICLE WOULD SHAKE AND MAKE LOUD NOISES WHILE TURNING. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI PHILADELPHIA (11500 ROOSEVELT BLVD, PHILADELPHIA, PA 19116) WHERE THE FAILURE COULD NOT BE DIAGNOSED DUE TO THE DIAGNOSTIC COMPUTER BEING INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE) HOWEVER, THE DEALER DECLINED TO REPAIR THE RECALL BECAUSE THE CONTACT DID NOT WANT TO PAY THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396219February 15, 2021
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
MY VIN IS SHOWING 2 RECALLS THAT ARE INCOMPLETE THAT I HAVE TAKEN TO A LOCAL DEALERSHIP TO BE CORRECTED. MY 2011 HYUNDAI BURNS OIL VERY QUICKLY WITHIN WEEKS OF AN OIL CHANGE. I AM CONSTANTLY ADDING OIL. THERE IS NO OIL LEAK DETECTED IN THE VEHICLE. I WAS ASSURED THAT THE ENGINE RECALL WAS LOOKED AT AND NOT AFFECTED BUT ACCORDING TO THIS SITE THAT RECALL IS INCOMPLETE. I ALSO HAVE TO REPLACE TAIL AND HEADLIGHTS AND WHEN I USE A BLINKER AT NIGHT THE HEADLIGHTS TURN OFF. I HAD MY VEHICLE SERVICED AT JENKINS HYUNDAI OF JACKSONVILLE FL 904/420-7171
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396230February 15, 2021
ELECTRICAL SYSTEM, ENGINE
I GOT THE OIL CHANGED ON MY 2016 SONATA. THE MECHANIC THAT CHANGED MY OIL TOLD ME THE ENGINE WAS LOW ON OIL WHEN HE CHANGED THE OIL. A WEEK LATER I CHECKED THE OIL TO MAKE SURE THE OIL LEVEL WAS GOOD STILL. I HAD TO ADD THREE QUARTS OF OIL TO THE VEHICLE. THE NEXT WEEK MY WIFE COMPLAINED ABOUT A WEIRD SMELL COMING FROM THE CAR. I CHECKED THE OIL AGAIN AND THE ENGINE OIL WAS LOW AGAIN. I ADDED THREE QUARTS OF OIL ONCE AGAIN. THE SONATA IS DRIVEN IN THE CITY WITH ALOT OF STOP AND GO TRAFFIC. NOT ONE TIME DID THE CHECK ENGINE LIGHT COME ON TO WARN US OF LOW OIL. ADDITIONALLY, WE NEVER OBSERVED ANY OIL SPOTS IN THE DRIVEWAY FROM LEAKING OIL. NOW WE CONTINUE TO SMELL THE WEIRD ODOR AND I HAVE TO ADD OIL TO THE CAR EVERY WEEK. NO VISUAL OIL LEAK IS SEEN AND THE DRIVEWAY DOES NOT SHOW SIGNS OF A LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396035February 13, 2021
STRUCTURE:BODY, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
THE FRONT BUMPER AND GRILL HAVE PARTIALLY DETACHED FROM BROKEN OR FAULTY CLIPS, WHEELS ORIGINAL SIZE RUB AGAINST WHEEL WELL COVERING AND CONSTANT SENSOR FAILURE FOR TIRE API. ACTUAL SPEED IS LOWER THEN THE SPEED INDICATED ON THE VEHICLE WHERE AS 55 MPH ACTUAL SPEED SHOWS 59 ON THE GAGE. CRUIS CONTROL WILL NOT WORK AND TRACTION CONTROL WILL NOT TURN OFF, AFTER REPLACEMENT OF ALL TIRES AND SENSORS. EXTERIOR- HEAD LIGHTS NEED REPLACED EVERY 2 TO 3 MONTHS DUE TO FAILURE, BREAK LIGHTS REPLACED 6X IN 4 MONTHS AND WIRING HARNESS TO BREAKLIGHTS HAS PARTIALLY MELTED THE CASING AND ENTRY SPOT FOR BULB. REPLACEMENT BULB DIDN'T REMEDY THE PROBLEM, AS BREAK LIGHTS NOW DO NOT WORK AT ALL ON VEHICLE, ONLY TAIL LIGHTS. FOG LIGHT HAVE ALSO BEEN REPLACED 1X IM 1 YEAR AND 1 IS OUT. REAR PLATE LIGHT ALSO NOT WIRING. FUSES ARE GOOD. POSSIBLE WIRING ISSUE. FAULTY BODY ISSUE AND POSSIBLE COMPUTER AND OR SENSOR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396084February 13, 2021
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY AT 92K MILES, THEN THE ENGINE STARTED MAKING NOISES INTERMITTENTLY, AND THEN THE VEHICLE WAS SLOW TO ACCELERATE INTERMITTENTLY. THE KNOCK SENSOR SOFTWARE UPGRADE HAD PREVIOUSLY BEEN INSTALLED. THE SYNTHETIC OIL HAD BEEN CHANGED AT 82K AND 86K. SOUTH POINT HYUNDAI CHANGED THE OIL, REPLACED THE BATTERY AND TURBOCHARGER AT 92381 MILES. AROUND 93246 MILES THE INTERMITTENT ENGINE NOISES AND INTERMITTENT NO ACCELERATION AND SLOW ACCELERATION ARE BACK, AND THE CHECK ENGINE LIGHT IS NOT ILLUMINATING. RETURNED MY SONATA TO SOUTH POINT HYUNDAI WHO REPORTS THE ENGINE IS BAD, BUT THERE ARE NO DIAGNOSTIC ERROR CODES, AND THEY ARE WAITING TO HEAR BACK FROM HYUNDAI ON HOW TO PROCEED. HENCE, THE KNOCK SENSOR SOFTWARE UPDATE IS NOT A CORRECTIVE ACTION FOR DETECTING ENGINE FAILURE, ALERTING DRIVERS TO ENGINE FAILURE. THE KNOCK SENSOR SOFTWARE UPDATE IS NOT AN EFFECTIVE SCREEN FOR ENGINE DEFECTS. THE ENGINE NOISES OCCUR WHEN THE VEHICLE IS STATIONARY, IN MOTION, ON A CITY STREET, AND ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396123February 13, 2021
ENGINE, VEHICLE SPEED CONTROL
VEHICLE IN MOTION, LESS THAN 40 MPH ON A CITY STREET WITH A SLIGHT INCLINE, LESS THAN THREE MILES FROM HOME. VEHICLE STARTED TO OPERATE SLUGGISHLY WITHOUT WARNING, WITH LACK OF POWER WHEN ACCELERATING. THE CHECK ENGINE LIGHT STARTED FLASHING, ACCELERATION SEVERELY DECREASED AND WAS UNABLE TO GO OVER 20 MPH (CAR WAS PLACED IN LIMP/ENGINE PROTECTION MODE). I SLOWLY DROVE THE CAR HOME AND WAS ABLE TO TROUBLESHOOT THE ISSUE. CONNECTED ON OBD2 SCANNER AND IMMEDIATELY RECEIVED A DTC P1326; INDICATING THE KNOCK SENSOR DETECTION SYSTEM PLACED THE CAR IN LIMP MODE DUE TO A DETECTED KNOCK/VIBRATION IN THE MOTOR. FURTHER RESEARCH PROVED SERVICE CAMPAIGN 953 (TSB 19-01-002H-1) WAS ALREADY OPENED IN LATE 2018 TO HELP RESOLVE THE P1326 ISSUE AND MANY 2011-2018 SONATAS WERE RECALLED TO GET A SOFTWARE UPDATE FOR THE KSDS; AS AN EARLY PREVENTIVE MEASURE FOR POSSIBLE FAULTY BEARINGS/RODS IN THE MOTOR. I HAD THE VEHICLE TOWED TO MY LOCAL HYUNDAI DEALERSHIP TO GET THE KSDS SOFTWARE UPDATE AFTER RECEIVING THE P1326 DTC. THE SERVICE TECH SAID MY VIN WAS NOT PART OF A RECALL OR CAMPAIGN AND CHARGED ME $173 TO UPDATE THE SOFTWARE AND CLEAR LIMP MODE. THE HYUNDAI TSB CLEARLY STATES THIS UPDATE IS FREE TO THE CUSTOMER AND APPLIES TO ALL SONATAS FROM 2011-2018; REGARDLESS IF THE VEHICLE WAS NOT PART OF THE ORIGINAL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396118February 13, 2021
ENGINE
WHEN I DRIVE MY CAR I SEE YELLOW LIGHT IN DASHBOARD I CHECK THAT IN HYUNDAI DEALER AND THEY SAID YOUR CAR HAS PROBLEMS IN CVVT OR P0011
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395989February 12, 2021
ENGINE
ON THUR FEB 11TH ON MY WAY TO WORK MY VEHICLE LOST POWER AND STALLED. I CALLED OIT OF WORK BECAUSE IT WAS NOT WORKING PROPERLY. THE CODE FOR MISFIRE IN CILINDER 4 CAME.UP. TAKEN TO A MECHANIC HE CHANGED THE SPARK PLUGS AND COIL, SAID THERE IS NO COMPRESSION COMING FROM THE 4TH CYLINDER TELLS ME THIS HAS BEEN COMON FOR THE 2.0 TOLD ME ILL NEED A NEW ENGINE. THE VEHICLE WAS IN MOTION WHEN IT SUDDENLY PUTTED AND STARTED TO LOSE POWER. I HAVE NEVER HAD AN ISSUE DUE ROUTINE MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396007February 12, 2021
SERVICE BRAKES, EXTERIOR LIGHTING
SOMETIMES MY BRAKE LIGHTS ARE ON WHEN I AM NOT PRESSING ON THE BRAKES. WHY IS THIS HAPPENING. IT SEEMS THAT SOMETHING IS MALFUNCTIONING BECAUSE IT DOES NOT HAPPEN ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396010February 12, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
SERVICE ENGINE LIGHT GOES ON AND OFF LOAD GROWLING NOISE FROM ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395788February 11, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING THE VEHICLE AT APPROXIMATELY 60-65 MPH, VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, HE WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO INFORMED HIM THAT THE OIL CAP WAS MISSING, AND THERE WAS NO OIL IN ENGINE. THE INDEPENDENT MECHANIC REPLACED THE CAP, ADDED OIL TO THE VEHICLE, AND ADVISED HER SON TO TAKE THE VEHICLE TO A HYUNDAI DEALER. THE VEHICLE WAS TAKEN TO KEYES HYUNDAI (5746 VAN NUYS BLVD, LOS ANGELES, CA 91401) WHERE THE FAILURE WAS DIAGNOSED AS AN ENGINE FAILURE. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THEY NEEDED TO SEE HER OIL CHANGE SERVICE RECEIPTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED THAT SHE ATTEMPTED TO CONTACT THE HYUNDAI MANUFACTURER BUT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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