Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11394499February 3, 2021
STRUCTURE:BODY
THE VEHICLE'S DRIVER SIDE WINDOW IS NOT SEATED PROPERLY AND HAS EXCESSIVE WIND NOISE WHEN DRIVING. DEALERSHIP CONFIRMS THIS ISSUE ACROSS MULTIPLE MODELS IN THE 2020 AND 2021 HYUNDAI SONATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394514February 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE WARNING MESSAGE "SHUT OFF" HAD DISPLAYED BEFORE THE VEHICLE STALLED. THE VEHICLE WAS LATER TAKEN TO THE LOCAL DEALER FAIRFAX HYUNDAI LOCATED AT 10925 FAIRFAX BLVD, FAIRFAX, VA 22030 WHO DIAGNOSED THAT THE WATER PUMP AND ENGINE GASKET WERE FAULTY. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. ADDITIONALLY, THE INSTRUMENT PANEL DISPLAYED HAD SUDDENLY SHUT OFF WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE ENGINE WOULD ALSO REV VERY HIGH WHILE OPERATING THE VEHICLE. THE MAIN RELAY WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394515February 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE MAKING A TURN OUT OF HER DRIVEWAY, AN ABNORMAL KNOCKING NOISE WAS HEARD, AS WELL AS WHEN DRIVING OVER SMALL SPEED BUMPS THE VEHICLE WOULD VIBRATE. THE CONTACT WAS UNSURE OF WHERE THE NOISE WAS COMING FROM. THE VEHICLE WAS TAKEN TO BAKERSFIELD HYUNDAI (5300 WIBLE RD, BAKERSFIELD, CA 93313) WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED HOWEVER, THE SPARK PLUGS AND THE OIL WAS CHANGED. THE FAILURE PERSISTED FOR AWHILE AND THEN WENT AWAY. THE CONTACT STATED THAT SHE THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE LOCAL DEALER WAS NOT CONTACTED IN REGARDS TO THE PARTS AVAILABILITY AS THE RECALL NOTICE STATED THAT A REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE OR ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394531February 3, 2021
ENGINE
HYUNDAI CAMPAIGN198. WE RECEIVED THE NOTICE BUT IT STILL SHOWS AS "NO REMEDY". IT'S BEEN OVER 2 MONTHS AND DEALER JUST TELLS US THE CAR "MAY" BE UNSAFE TO DRIVE. SO I HAVE A TRIP IN TWO WEEKS THAT IS DRIVING 17 HOURS EACH WAY, IN AN UNSAFE VEHICLE WITH MY FAMILY AT FREEWAY SPEEDS. YOU CAN'T CHECK A CONNECTING ROD BEARING SO THE REMEDY IS ENGINE REPLACEMENT. WHAT REMEDY ARE YOU WAITING FOR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394576February 3, 2021
ENGINE, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I'M CONCERNED ABOUT THIS RECALL DUE TO THE FACT THAT I CAN TELL THE DIFFERENCE IN MY CAR AND I'M JUST TRYING TO BE SAFER WHILE DRIVING SO IF I CAN GET ANY INFORMATION ABOUT THIS THAT WOULD BE GREAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394323February 2, 2021
ENGINE
WHEN ENGINE IS RUNNING OIL LEAKS FROM ENGINE AND ON TO EXHAUST CAUSING SMOKE TO COME OUT FROM UNDER THE HOOD AND THE SMELL OF BURNING OIL TO ENTER THE CABIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391033February 1, 2021
ENGINE, SEAT BELTS
TL* THE CONTACT OWNS 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE WAS MAKING A WHINING NOISE. ADDITIONALLY, THE HEATER HOUSING WAS GETTING HOT NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT CAUSING DAMAGE TO THE FRONT DRIVER'S SIDE DOOR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) AND 17V152000 (SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391021February 1, 2021
ENGINE
I WAS DRIVING MY 2013 HYUNDAI SONATA ON THE FREEWAY AND NO LIGHT CAME ON AND WHEN I REFER TO LIGHTS I MEAN(CHECK ENGINE , SERVICE NEEDED SOON OR THE OIL CHANGE SOON) NONE OF THOSE LIGHTS CAME ON AND THE CAR SENT A SIGNAL TO PULL OVER AND TURN OFF THE CAR I PULLED OVER AND STOPPED THE CAR THE CAR WON'T TURN ON. CAR MAX DIDN'T WANT TO DO ANYTHING FOR ME BECAUSE THEY SAID IT WAS AN OIL LEAK AND WENT I TOOK IT TO HYUNDAI THEY SAID THE O RING TO THE OIL COOLER WAS LOSE AND THAT COULDN'T BE CAUSE BY WEAR AND TEAR THAT THE PART WASN'T PUT ON RIGHT AND IT CAUSE THE OIL TO LEAK AND MY ENGINE TO SEIZE. THE REPAIR IS $10,000 AND THE PRICE FOR THE CAR WAS $12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391049February 1, 2021
ENGINE
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35-40 MPH, THE VEHICLE CAUGHT FIRE. THE CHECK ENGINE WARNING INDICATOR LIGHT ILLUMINATED. THERE WERE NO REPORTED INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE ) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF WAS NOT NOTIFIED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS 118,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11391050February 1, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
MY CAR JUST STARTED MAKING A WEIRD KNOCKING SOUND AND SO I PULLED OVER AND THE CAR WOULD NOT START ONCE I TURNED IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391101February 1, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT THEN TOOK THE VEHICLE TO RICK CASE HYUNDAI (3180 SATELLITE BLVD, DULUTH, GA 30096) WHERE SHE WAS INFORMED THAT THE DEFECT WAS RELATED TO A DEFECTIVE HEAD GASKET WHICH THE DEALER INSISTED WAS NOT RELATED TO THE RECALL. THE DEALER ALSO INFORMED HER THAT THE ENGINE BLOCK HAD BEEN REPLACED PRIOR TO HER OWNING THE VEHICLE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE ISSUES DETAILED IN THE RECALL COULD LEAD TO A POTENTIAL BLOWN HEAD GASKET, WHICH SHE LINKED TO THE VEHICLE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED, AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391130February 1, 2021
ENGINE, UNKNOWN OR OTHER
ABNORMAL KNOCKING NOISE FROM ENGINE, VEHICLE WAS IN MOTION ENTERING A DRIVEWAY, WE BELIEVE THIS HAS BEEN THE ISSUE FOR THE PAST 6 MONTHS AND THE DEALER COULD NEVER FIGURE OUT THE PROBLEM, STATED IT WAS THE BATTERY WE REPLACED IT, STILL SAME ISSUE, NOW THE VEHICLE SOUNDS LIKE A TRACTOR DUE TO THE ROD BEARINGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390800January 30, 2021
UNKNOWN OR OTHER
I AM HAVING A WARNING ON MY DASHBOARD SAYING HYBRID SYSTEMS WARNING CHECK BRAKE DO NOT DRIVE ,SINCE COUPLE OF MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390595January 29, 2021
ENGINE
WHILE DRIVING ON HIGHWAY, VEHICLE STARTS MAKING AKLUNKING SOUND AND THE SPEED STARTS SLOWING DOWN UNTIL CAR STOPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390650January 29, 2021
UNKNOWN OR OTHER
DASHBOARD IS CRACKED BEAR AIRBAG ON THE PASSENGER SIDE. AFRAID THAT IT MIGHT BURST. RECALL FOR THIS PROBLEM WAS DONE IN 2012 BUT NOW HYUNDAI WILL NOT RECALL. NOT COVERED UNDER EXTENDED WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390662January 29, 2021
ELECTRICAL SYSTEM
CAR WILL NOT START WHEN KEY TURNED IN IGNITION WITH NO SOUND WHEN THE WEATHER IS UNDER 30 DEGREES. HAD IT IN THE DEALER LAST WEEK AND THEY COULD NOT FIND THE PROBLEM. STILL HAPPENING SO ITS BACK IN THE DEALER FOR 3 CONSECUTIVE DAYS AND I CANNOT TALK WITH ANYONE IN THE SERVICE DEPARTMENT. PHONE JUST RINGS THEN CUTS OFF. HAVE DONE RESEARCH AND FOUND OTHER 2018 SONATA ES OWNERS WITH THE SAME PROBLEM AND THE SOLUTION HAS BEEN THE IGNITION STARTER AND SOLENOID. WHEN REPLACED THE STARTING PROBLEM WAS SOLVED. THREE DAYS NOW AND HAVE NOT HEARD FORM THE HYUNDAI REPAIR SHOP IN BOWIE, MD. STILL HAVE MY CAR. SUCH INEFFICIENTLY WITH MECHANICS NOW DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390434January 28, 2021
ENGINE
ENGINE OIL IS NOT LEAKING BUT MY CAR KEEPS NEEDING OIL AND THE LIGHT THAT SHOULD BE NOTIFYING ME THAT CAR NEEDS OIL IS NOT NOTIFYING ME. I GOT OIL CHANGED JANUARY 11 CHECKED CAR IN A WEEK I HAD NO OIL AT ALL, CHECKED TODAY NO OIL AGAIN, WHAT DO I DO, THIS IS NOT COOL AT ALL I'M STILL MAKING PAYMENTS ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390523January 28, 2021
ENGINE
I HEARD A TICKING NOISE THAT WAS COMING FROM MY MOTOR TODAY 1/28/2021 AT 7:15AM WHILE THE CAR WAS PARKED. I DROVE STRAIGHT TO THE DEALERSHIP THE NOISE WOULD OCCUR AT WHEN THE CAR WAS IDLING OR I MY VEHICLE WAS ACCELERATING. I ARRIVED AT THE DEALERSHIP AT 8AM. AT 9 AM I WAS INFORMED THAT A BEARING IN MOTOR DROPPED IN MY MOTOR AND CAUSED METAL TO FUN THROUGH MY MOTOR AND THAT I WOULD NEED A NEW MOTOR. I BOUGHT MY CAR BRAND NEW IN 2015 AND HAVE KEPT UP ALL THE MAINTENANCE. THE DEALERSHIP TOLD ME THERE IS NOT A CERTAIN REASON WHY THIS HAS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390528January 28, 2021
SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR. HORRIBLE GRINDING SOUND FROM ALL THE WHEELS. CHIMING. HYBRID SYSTEM WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390551January 28, 2021
SERVICE BRAKES
COULD NOT START CAR PARKED IN THE GARAGE, AND FAULT DRAINED BATTERY. WARNING LIGHTS SAID DO NOT OPERATE CAR HYBRID SYSTEM NOT FUNCTIONING. HAVE CAR TOWED. ALSO HAD BRAKE WARING LIGHT LIGHT UP ON DASH. HAD TO HAVE CAR TOWED. GOOD THING THIS DID NOT HAPPEN WHEN DRIVING BUT WHEN TRYING TO START THE CAR. DEALER REPORTED THAT ABS MODULE FAILED. 57,200 MILES ON VEHICLE. REPAIR COST ESTIMATE IS OVER $3,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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