Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11435313October 3, 2021
SERVICE BRAKES
2016 Hyundai Sonata Limited 2.0, 62,000 miles Ive had my vehicle to the dealers 3 times for a soft pedal /no brakes. They said they cant fix it . The said they replaced the entire abs system but there is no record of it. They said they put all new brakes lines on. They gave me my car back both times and I avoided a few major accidents. They have had my vehicle for 4 months. The owner will not respond to my call or email. They said an engineer from the factory was coming wendnesday 10/6/2021 and I'm not sure I believe them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435187October 2, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The car looses power the rpm want get above 2 and now it want crank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435193October 2, 2021
ENGINE
The vehicle is driven roughly 80 miles a month for groceries and doctor appointments only. It has 40,900 Mike's on it and began to continually have the check engine, ABS, and traction control lights come on. The vehicle once put in drive or reverse will increase speed on it's own, nothing faster than about 7-10 miles per hour on a flat surface. I also noticed when these lights are on and I am in park the odometer will jump from 0-80,90, mph randomly. The lights will not always stay on or come on, just occasionally. I did take it for inspection for the above problems and had to replace the intake and outtake valve on cam shaft and a sensor (may have named them wrong). Just want to o report in case others are having same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435227October 2, 2021
VISIBILITY/WIPER, EXTERIOR LIGHTING
On a dark or dimly lit road the low beam headlights create a sharp boundary looking through the windshield with headlight illumination on the lower area and darkness on two thirds down from the top of the viewing area. It is as if the windshield has a line horizontally across it two thirds down in the field of view. The line bounces when the car bounces and dark upper portion can not be properly viewed through to see the road ahead. It is a safety issue due to poor visibility. The dealer has said a few times there is no issue and no reported issue. All they could do was adjust the headlights an inch. It didn't help. I don't drive it at night unless I have no choice and only very short distance. It got much worse recently. I won't sell this car to anyone, its not safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435251October 2, 2021
UNKNOWN OR OTHER
It seems that the white 2015, 2016 and 2017 models need to be recalled due to a paint issue. From my understanding there is a "defect" with only the white paint and it seems the vehicles are peeling in the same exact spots as I have shown here. I took my vehicle to Hyundai of Greer on Wade Hampton Blvd in Greer, SC and they told me I would have to pay out of pocket to get these spots taken care of because the original manufacturer warranty has expired and CPO warranty will not cover. Clearly there is a defect or flaw in the white paint and consumers should not have to pay for such issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435259October 2, 2021
EXTERIOR LIGHTING
Most of my exterior bulbs burn out out constantly. Headlights at least once a year, most of the time twice a year. Brake lights/ rear license plate bulbs burn out multiple times a year. Fog lights and high beams affected too. Apart from the annoyance of constantly being pulled over and given verbal warnings, or people yelling at me, trying to help me out by letting me know that yet another bulb is out, it's a safety concern. If I'm breaking and the person behind me isn't paying attention, they could slam into me. Where I live durning certain times of the year the fog gets so thick that without fog lights, it's scary to drive. The spot where that 60 car pile up that happen in Virgina a few years ago, is part of my commute. There was a time when a fog light and a head light went out with in minutes of each other, while I was driving in snow. Now, if the bulbs I have used were cheap ones, then I would be more lenient on then burning out faster. But I'm using top tier Sylvania and Phillips bulbs. These bulbs are expensive and having to change them is costly. I've gone to dealerships and the response is always the same. "Bulbs just burn out, we'll sell you some for $30 each" That's what a Hyundai dealership near me told me when they failed my Sonata's State Inspection. I needed two break lights. I know it isn't just my car either. I've been watching Sonata's for probably about a year now, and would you know it, their brake lights are usually out (right side most often) Or their head light is out. A quick Google search is proof enough that I'm not alone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435087October 1, 2021
SUSPENSION, WHEELS
While I was driving in the access road I heard a pop and my car started making. A weird noise just for me to get out my car and my tire wasn’t straight it was dislocated I bought the car in april
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434975September 30, 2021
TIRES, TIRES:SIDEWALL
P 215/60R16, TPMS IS ON , LOSS OF CONTROL OF VEHICLE FRONT RIGHT CONTROL ARM FAILURE ACTION # PE13007 NHTSA CODE: 13V354000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434976September 30, 2021
UNKNOWN OR OTHER
My steering wheel has been locking on me for about a year several times I’ve almost crashed with my children in the car It seems to be getting worse and staying locked longer I used to be able to just turn the car off and turn it on and it go away back to normal but now it’s getting worse I did take it to a dealership and they cannot find anything wrong with it I’m reading so much bad reviews on this car and what it’s doing not safe at all I don’t even drive on the highway anymore I’m too scared I should not have to live like this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435035September 30, 2021
ENGINE
Hyundai turbocharger failed in my vehicle. This is common in Hyundai vehicles and is unsafe. The car stalls out while driving and sometimes do not start. This is eventually going to cause the engine to be damaged. This is dangerous because the car just turns off. Hyundai is not willing to own up to their mistakes on manufacturing these cars and it is frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435054September 30, 2021
FUEL/PROPULSION SYSTEM
I started the car and immediately got a chiming sound with an error message "hybrid system warning! Safety stop and do not drive" brake light also came on. I put the in drive and Car would not accelerate past 15 mph and the brakes did not engage. I turned the car off and the message reset. Same issue occured about a month ago but the dealership could not replicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434909September 29, 2021
STEERING:COLUMN
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 15 MPH and making a turn, the contact heard a clicking noise when making a slight turn on the vehicle. The contact felt that the steering wheel was oversteering while making slight turns in either direction. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as a steering column coupler that was worn out and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434937September 29, 2021
ENGINE
its been recalled and check engine light on since July 2021. The Hyundai is not addressing it properly and behaving very irresponsible when i spoke to their customer service. They assign the case manager and he never called or contacted me through email. Also their appointment availability is 30+ days and they will diagnose only after 7 days after the appointment. Till then no loaner or any sort of arrangements to the owners. Moreover the vehicle is very much under warranty. I am able see the following problems 1. Check engine light 2. Engine vibration and noise - sometime 3. reduced engine power 4. sometime burning smell Campaign #NHTSA Recall #DescriptionSafety RiskRemedyStatusCampaign Date Recall 208 2017-2018 SONATA (LF), 2016-2018 SONATA HYBRID, 2016-2017 AZERA, 2018-2020 ACCENT, 2017-2018 SONATA PLUG-IN HYBRID TRUNK LATCH ASSEMBLY Recall IncompleteAug 11, 2021 Recall 209 2017 SONATA HYBRID (LF HEV) & 2017 TUCSON 2.0L NU ENGINE Recall IncompleteSep 22, 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434619September 28, 2021
STEERING
Steering wheel couplet is broken causing the steering wheel to make a clanking noise when driving or going over little bumps on the road. It also makes the steering wheel and I believe tires make clanking noise when making a turn or pulling out of a driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434657September 28, 2021
STEERING
When steering right in a corner of a traffic light the car loss the Electric Power Steering and it became very hard to steer the car. The Electric Power steering light and the Traction Control light went On. I drove straight to a safe location where I pulled over, the steering wheel was very hard to turn. I shut down the car to check the car manual.After approximately 5 min, I started up the car again, I noticed the electric power steering came on again and the ESP & TC lights were not visible any more. I drove home to park the car. The failure did not show again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434718September 28, 2021
UNKNOWN OR OTHER
I am a 74-year-old widowed, retired Federal Government worker. I purchased a 2012 Hyundai Sonata in October 2011. This was supposed to be my retirement car. I bought it new from Torrance Hyundai. This car has been a problem from day one. I have a lengthy list of problems. It has only 54,000 miles and will be 10 years old next year. Some of the problems are the gas meter does not work (I don't how much gas I have in my car. For a senior citizen that is not good. My windows button does not work, and my voice control and Bluetooth does not work (it was replaced once) I have a ticking when I turn my car. (Dealer said it would cost $2000. to fix. (it was fixed once) I have an oil leak that a Mechanic told me to take it back to the dealer, it should be covered. (It is not) My dashboard is cracked. (not cover). I have had two Hyundais. The hatchback (one of the first in the USA) and worked fine, and another Sonata in the '90s. I loved them both. Before my favorite was the Toyota, now since this car has all these problems and is paid off. I will never buy a Hyundai again. I looking to buy a small SUV and it will not be a Hyundai. I am ready to tell the media and everyone that would listen about this car and the problems I have had from day one. I have a list of service orders on some of these problems. I was once a loyal Hyundai owner, but now I cannot give my praise to this car or this company. I have a limited income and now I must go back into debt because of your piece of junk. Thank you for making my senior years enjoyable. I like to put this out to the media for all to know of how you treat your customers that have been loyal. I complained about this with Hyundai customer service and received a case number and told to make appointment for them to check the car. But, they didn't tell me it would cost $169.00. It is unsafe to drive cracks in your dashboard where the airbags are located and for a senior to worry about the amount of gas she has.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434754September 28, 2021
EXTERIOR LIGHTING
Recommended lights for brakes keep burning, causing the brake light sockets to melt. I have replaced them twice and replaced the complete tail lights and wiring. Purchasing stock tail lights, bulbs as well as after market. The bulbs continue to blow or get so hot that they are melting the plastic. My car was smoking today from the rear and upon poping my trunk it was filled with smoke from the tail lights burning. This needs to be recalled and fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434789September 28, 2021
STEERING
3 times steering has locked up while driving. Had to turn vehicle off and back on to get it working again. Have not driven since last incident as it is too dangerous. Will tow to mechanic to have it looked at. Have read many complaints from other owners with same problem. Hyundai has not issued recall for this problem and not admit it is a problem. This is serious and could cause death or serious injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434794September 28, 2021
ENGINE
My daughter was headed to work this morning. She said that the car started making a noise and it got worse on the interstate. The warning lights came on and the acceleration was lost. Thank God she was able to pull off the interstate without getting hit. The car stalled and wouldn’t move. I called Geico to get the car towed. The mechanic said that the car shook when he started it. He inspected the car and said that it’s a rod in the engine. My daughter could have been seriously hurt. I didn’t realize that this was a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434487September 27, 2021
EXTERIOR LIGHTING
Exact same symptoms as NHTSA CAMPAIGN ID Number : 15V759000 (Hyundai recall 136 - described below). The car was previously repaired for this issue. The brake lights come on without any pressure applied to the brake petal, both when the car is off or running. Besides the critical issues stated below, it also causes the brake light bulbs to burn out prematurely, and drains the car battery. Hyundai Motor America "Hyundai" is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released. Consequence: If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash. Remedy: Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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