Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11436349October 11, 2021
VISIBILITY/WIPER
The driver side sun visor on my 2008 hyundai sonata is defective. The visor will not stay up and hangs down obstructing the drivers vision. This is a serious safety issue! This seems to be an issue on many 2008 hyundai sonatas The only recall is for 2006-2007. Yet this dangerous issue is happening on other years. Please resolve this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436194October 10, 2021
ENGINE
Turbo engine has failed does not go over 40 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436125October 9, 2021
ENGINE
Driving at approximately 75 mph smoke started pouring out of engine bay dash lights came on to check HEV system and all of a sudden vehicle became difficult to control more smoke then screeching and a message to turn off engine now appeared fought with steering wheel to get to shoulder and slow to a stop upon opening the hood belt to cam shaft pulley had snapped
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435942October 7, 2021
UNKNOWN OR OTHER
Driving on the Interstate at 65mph the car suddenly goes down to 5mph. Unwanted deceleration! At the same time the dash warning lights come on. Check engine and ABS. This happened 3 times now. 2 times on the Interstate in heavy traffic and once going 35mph on a back road. Miraculously we were able to pull over without any cars slamming into us. This unwanted deceleration happened on July 28, August 18 and Sept 13. Each time after pulling to a safe area we turned the engine off, waited a few minutes and turned it back on. Then resumed normal driving speed. Brought it to the dealer after each time. This shut down started after the car was only 4 months old with 2,983 miles on it.First time they said they couldn't find anything wrong and reset the computer, said if it happens again they will look into it more. The second time they replaced a Body Assy-Throttle and Gasket. The 3rd time they replaced the front wiring assembly control. I have all the repair paper work. We were driving playing Russian roulette wondering when it will happen again. With cars speeding around us we were lucky no one was close on our tail. This is an extremely dangerous situation. Each time it was beautiful sunny weather, two times heading to the beach, 3rd time heading to NH after 2 hrs of driving and one hour stopped, resumed driving for 20 min when it happened. No common denominator. I hope that this is not happening to others. I have reported this issue to Hyundai Motors America and they have offered me $500 and 60 days to release them from any liability or claim. Since I just got my car back finally Sept 20th, I certainly can't say my concerns have been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435886October 7, 2021
AIR BAGS, SEATS
WE LEASE A 2021 SONATA SEL EQUIPPED WITH AIR BAG SYSTEM FEATURING AN OCS IN THE RIGHT FRONT SEAT. THE PURPOSE OF THE OCS IS TO DISABLE RIGHT PASSENGER SEAT FRONT AIR BAG WHEN IT DETECTS TA CHILD RESTRAINT SYSTEM OR SMALL CHILD IN THE RIGHT FRONT SEAT. RIGHT FRONT AIR BAG IS DISABLED TO PREVENT INJURIES TO A CHILD FROM A RIGHT FRONT AIR BAG INFLATION DURING A CRASH. MY WIFE IS ABOUT 4'10" TALL AND WEIGHS 135#. WHEN SEATED IN PASSENGER SEAT, SHE REQUIRES A CUSHION TO RAISE HER SO SHE CAN SEE OVER DASHBOARD AND OUT SIDE WINDOW. OUR SONATA IS EQUIPPED WITH MANUAL PASSENGER SEAT THAT IS RAISED TO HIGHEST POSITION. PROBLEM IS THAT WHEN SHE USES CUSHION, THE OCS LIGHT STAYS ON INDICATING THAT AIR BAGS ARE DEACTIVATED AND WOULD NOT DEPLOY IN AN ACCIDENT WHICH COULD CAUSE AN EXTREME SAFETY HAZARD TO MY WIFE. WE TOOK CAR TO DEALER SERVICE CENTER TWICE, AND WE CALLED HYUNDAI USA CUSTOMER SERVICE - BOTH SAID NOTHING COULD BE DONE. SMALL ADULTS LIKE MY WIFE SHOULD BE ABLE TO BYPASS THE OCS USING A SHUNT OR BYPASS SWITCH. WE FEED THIS IS A SERIOUS SAFETY HAZARD. EARLIER SONATA MODELS WERE RECALLED FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435676October 6, 2021
ENGINE
I was driving my car on the highway and it suddenly shuddered while I was going 70+mph and the engine light came on and kept flashing. I had to pull off to the side of the road and call for service. I took my car to my local mechanic who told me it was a knock sensor issue and it had to go to the dealership for repair. I then had it towed to the dealership where they told me my motor needed to be replaced. The dealership had my car for almost 3 months to replace the motor. The next day after I picked up my car from the dealership for the engine replacement my battery quit, my headlights quit and my passenger side window motor quit. These were all working fine before the engine went out. Then on the Monday after my check engine light came on. I took it back to the dealer and they told me it was an EVAP sensor that needed to be replaced but wast part of the engine replacement so I had to pay for it to be repaired. They had my car for another week and replaced the sensor. One week exactly after getting it back for the 2nd time my check engine light came on again. The dealership told me it was the EVAP sensor again but they had to call technical support to get a plan to fix it. They told me it was perfectly fine to drive while they are waiting to hear what to do from technical support. The car is now parked in my driveway because I can not physically put gas in it and the one time I was able to put gas in it, I drove approx 120 miles on a full tank of gas and my low fuel light came on and it shows little to no gas on the gas gauge. I am afraid to drive it because I am afraid it will catch on fire or I will mess up the fuel injectors or worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435765October 6, 2021
SERVICE BRAKES
At 28,000 miles the ABH pressure sensor failed c1237 Hydraulic Power Unit. Dealership charged $2947.95 for the repair. $2141.55 just for the part. The brakes completely failed and the car required towing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435487October 5, 2021
ENGINE
I bought a 2012 Hyundai Sonata at an auction in June of 2017. Since buying the car I have moved 3 or 4 times. In late July/ early august 2021, The car turned off while driving. When Trying to turn it back on the engine made a clunking noise and shut off. Then the car would not turn on again. The car engine had a recall on it. When looking into the recall, there was a recall on sonatas stating this was identified and bc of this issue, the car had been recalled. The car was towed to Hyundai in Brockton, they would diagnose the car to see what happened, and they said it is indeed engine failure. (They didn’t even diagnose the issue until 1-1.5 months after giving them the car). The dealership sent a claim to Hyundai corporate stating this and to see if Hyundai corporate would cover the cost of the new engine since this car was recalled. Hyundai requested that they take the engine apart and examine the valves to see if the cause was due to the recall issue or if it was us not keeping up with the maintenance. They asked to provide invoices for the car oil change (the 2 recent invoices were provided showing maintenance) When Hyundai corporate responded back they said they denied request to cover the cost of a new engine because when they sent the recall notice back in 2018 and the car was never sent to get the engine fixed. The recall would have put in a device to notify the car when/if the engine is failing. Since it’s 2021, they said recall period is expired and bc it was never brought in, they are not at fault. But, the only notice I had was right before covid where things were shut down and crazy. (As mentioned earlier I have moved 3-4 times)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435512October 5, 2021
ENGINE
Every alarm started beeping, engine light and a few other lights came on in the dash, speed was about 45-50, car stalled out, and it's said check charging system, pull over safely and do not drive. This was 10 pm and in a dark area. Could have been very serious had I been on a busy freeway or highway. This is the 5 time in 2 years it has done this. Everytime I take it to the dealership they tell me nothing is wrong with my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435599October 5, 2021
AIR BAGS
Airbag light is on all of the time on my car. I was told some of these cars were recalled for this issue, but it looks like mine was not a part of that recall. It will cost around $1900 to repair, which is currently about half of the value of the car. The vehicle has not been in any crash and prior to the light coming on there were no other issues. It seems as though this is a pretty common issue with this particular vehicle and I feel like the manufacturer should help with repair/replacement since this is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435608October 5, 2021
ENGINE
The acceleration and, subsequently, the engine failed while on the freeway. All warning lights came on. This was a high-risk and potentially very dangerous situation to be on the freeway and have your vehicle suddenly lose power. The car was towed by AAA to a nearby service center. The mechanic there, as well as the AAA mechanic, both identified the engine issue and were aware of the current recall issue. They instructed to tow it to a dealer. It sat at an off-site lot owned by the Kearney Mesa Hyundai dealership for over a month, requiring car rental fees in excess of $1,000, before it was even diagnosed as an engine failure. But now, it still hasn't been approved by Hyundai Motor America for an engine replacement. First, I was told that they needed maintenance records. I provided those, plus all the recall notices I had received related to this, and for which I had brought the vehicle in for. They said the maintenance records weren't sufficient to reach a final decision. I was told by the dealership that they have asked them "to take pictures of the valve train, which requires them to remove the valve cover and order additional parts to reinstall in the event the engine is not approved." I don't understand this lengthy process -- and making me jump through hoops -- considering Hyundai is already under a concent order and subject to a total civil penalty of $140 million for its untimely handling of these engine recalls in the first place. Their website says: "Hyundai is committed to ensuring the quality and integrity of all our products through continuous improvement. In the event of a safety-related defect in one of our vehicles, Hyundai acts swiftly and efficiently to recall and fix the problem at no cost to affected customers." LOL. Also, when I first entered my VIN # it showed as having the recall issue now, all of the sudden, it doesn't. What's interesting is that when this There are no open Safety Recalls or Service Campaigns for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435324October 4, 2021
EXTERIOR LIGHTING
All of the light wither short out or burn out all the time. I always have an out tail light . I’ve bought replacements at the dealer as well as auto zone. I have noticed many people also have this problem. We get tickets in California for this and half time I don’t even know it’s our because I just changed it 2 months ago. This is not normal and I have all of me receipts and could potentially get someone rear ended they short out it’s very strange !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435383October 4, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Turn signal sometimes does not work or causes opposite side to activate leading to increased risk of crash, no remedy provided currently from current recall on vehicle. There's no warning as to when this can happen which leads to driving the vehicle a risky bet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435404October 4, 2021
UNKNOWN OR OTHER
The contact owns a 2015 Hyundai Sonata. The contact stated while driving approximately 40 MPH, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer and was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435419October 4, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2015 Hyundai Sonata. The contact received notification of NHTSA campaign number: 21V749000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435420October 4, 2021
ELECTRICAL SYSTEM, ENGINE
Normal weather, normal day. Hybrid car. Starts fine and drives as usual. Yesterday at 55mph got immediate alert to pull over. Barely able to pull over safely then car turns off and will not turn back on. Clicking under hood. No indication of battery or hybrid issue. Scan codes completely different than dealership advice. No exact indication of issue. Could have caused accident at 55pmh and electrical system go out like that. Battery died while on side of road. Towed to dealership and they said its a bad 12v battery ( but it was fine ) and a fuse and a "pre-charge hybrid relay" whatever that is. Thousand dollar repair that caused car to be forced off road while driving highway speed. Bottom line, everything prior was fine, no indication of any battery issue, no hard starts nothing. While driving system failed and then unable to restart. Many similar complaints online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435464October 4, 2021
UNKNOWN OR OTHER
Steering wheel sticks at about 6:00 position, it takes an extra effort to move the steering wheel to the left or right. While this is occurring I experience dangerous and excessive lane travel. I hear a faint crack coming from the steering column at about the 6:00 position and then it feels like the steering wheel is loosening up again. It seems this problem is worsening and happening more frequent as time goes on. I have had the vehicle to the Hyundai dealership to be looked at and they stated that they could find nothing wrong. This occurs both on the highway and while driving around town at all speeds. I have searched the internet for recalls associated with this problem, but no recall, but a lot of complaints on line from other Hyundai vehicle owners experiencing this same issue. I do not enjoy driving this vehicle with this steering problem occurring all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435465October 4, 2021
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
My daughter and a passenger were driving our car at night October 3, 2021and the entire car suddenly and without notice began shaking and convulsing, became non responsive and all the electrical components and the engine went dead including inside lights, brakes, power steering and lighting system. It was nighttime and the traffic was medium but she was able to ease the vehicle onto the shoulder without incident but had a few close calls as drivers eased around her. They could have been severely injured by the traffic as it attempted to get past her on this narrow two lane road. The vehicle was towed to a mechanic who diagnosed that the engine had blown, was seized and locked up. He also mentioned that there is a recall for the 2011 Sonata and numerous problems such as this have been reported. We had no idea there was a recall on this vehicle. We are very concerned and upset that this incident could have caused severe injury to our daughter, her friend and other drivers around her. There were no prior notifications or signals with the car having any problems prior to this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435273October 3, 2021
ENGINE
Driving on highway car lost speed check engine light blinking. Got home car was knocking, I believe the rid barron or knock sensor failed. Can't drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435290October 3, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Recall on my 2017 Hyundai Sonata was repaired 9/13/2019, purchased the vehicle with financing on 7/16/2021. On 8/18/2021, had vehicle towed back to the dealership and explained the issue. Engine knocking, tire pressure and engine lights on, frequent stalling, turning off, smell of gas and something burning, loss of power to the engine, car could not accelerate to 60 MPH. The dealership had my car till 9/20/2021, power train warranty was denied and voided, no loaner car was given, was not offered any reimbursement for car rental by dealership and Hyundai corporate. Although car is included in Theta class action lawsuit. I was correct about issue with engine, but the dealership replaced engine with used parts. No later than five days after having my car back, the engine and tire pressure lights came back on, car is tugging, and the engine noise is louder. I don’t believe that they replaced the engine with OEM parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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