Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11436917October 15, 2021
ENGINE
When I was passing another car I lost all power and every warning light came on. I was able to pull over. I had the car towed to dealer. It was total engine failure. Engine replaced with a rebuilt which Hyundai paid for. The original engine had 86,000 miles. There was no previous warning and I had taken the car in for a recall to have engine checked for excessive wear the year before. Certainly, my safety was at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436919October 15, 2021
STEERING
At this time steering column has a "click" or "clunk" sound when turning the wheel in either direction. Steering on this car has always been odd. You have to continuously adjust wheel as you drive to stay in your lane. I am going to have it checked by my mechanic. If I lose steering that's a pretty big safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436969October 15, 2021
FUEL/PROPULSION SYSTEM
I have a 2013 Hyundai Sonata, with a build date of November 15, 2012. There is a NHTSA campaign, number 20V121000, that corresponds with Hyundai recall 189. The recall describes a fuel leak on the top of the engine, as well as "increasing the risk of engine compartment fire". My vehicle is currently experiencing the exact issue stated in the recall. According to the part 573 safety recall report 20V-121, the affected vehicles were produced at the Hyundai Motor Manufacturing Alabama with the production dates of November 26, 2012 - January 16, 2014, meaning I missed the "cut off" by 11 days. With that being said, local Hyundai dealerships and Hyundai cooperate with not perform the recall nor will the allow me to purchase the affected part so I can make the repair myself. In the mean time I am stuck with a vehicle that is leaking fuel onto the top of my engine, and fumes filling the cabin of my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436746October 14, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
My trunk latch malfunctioned and my trunk will no longer close. I brought my vehicle to the Hyundai dealership and they advised me the latch has indeed failed there was nothing they could do to fix it, as the recall is still marked "incomplete" and they have no parts to fix the trunk latch. I am unable to drive my car with the trunk open, as it makes me unable to see out of the back window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436754October 14, 2021
ENGINE
Smoke started coming from the engine and then caught fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11436783October 14, 2021
STEERING
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at 70 MPH, the contact noticed the EPS warning light illuminated. The contact continued to drive but noticed the steering wheel of the vehicle was very loose causing the vehicle to swerve on the road. The contact lost automatic power steering which caused the contact to crash into a medium wall on the side of the road. The air bags did not deploy. There was no medical treatment at the scene. No one was injured. No police report was filed. The vehicle was towed to an independent mechanic who inspected the vehicle and diagnosed the failure as an electric issue with power steering that would need to be repaired by a local dealer. The vehicle was not repaired..The manufacturer was made aware of the failure. The failure mileage was approximately 195,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11436829October 14, 2021
EXTERIOR LIGHTING:TAIL LIGHTS, INTERIOR LIGHTING
The contact owns a 2014 Hyundai Sonata. The contact stated that the electrical system had failed to operate as needed both inside and outside of the vehicle. The contact stated that the taillights had failed to illuminate upon depression of the brake pedal, while the interior lights would flicker. Additionally, the headlights would also flicker while in operation without warning. Additionally, the contact stated that an abnormal clanking sound was coming from the vehicle without warning while making left turns. The contact had taken the vehicle to the dealer where they informed her that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436527October 13, 2021
UNKNOWN OR OTHER
The brake.esc off is lite up on dash. When I start the car the light is not on but when I take off the brakes will push them.selves multi times 5 to 10 then then engine stops and the light comes on dash saying eac off and it drives for. The most part half ok. This happens everything for 2 months now. The engine light stayed on 1 year and half. When hooked up to code reader it says fuel leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436528October 13, 2021
SUSPENSION, STEERING
The suspension is going on a arm due to rust and the bearing which makes my car seem to not.have good.control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436601October 13, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the trunk latch was fractured. The failure first occurred when the trunk would not open and the contact had to force it open. The trunk latch then fractured, and the trunk would not close on its own. The contact had to tie down the trunk door for it to close. The dealer was made aware of the recall but informed the contact that parts were not yet available. The manufacturer was made aware of the failure and informed the contact that parts were not available and to take the vehicle to a dealer. The failure mileage was approximately 74,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436661October 13, 2021
STEERING:COLUMN
We just noticed a clunking/clicking sound when driving the vehicle over a bump. We took the car to the dealership to check it out and was advised that the steering column needed a replacement and that it's a known issue with the Sonata especially the 2011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436663October 13, 2021
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, a knocking sound was present coming from the engine before the vehicle stalled. The vehicle was towed to an independent mechanic who diagnosed that the engine had failed. The vehicle was then towed to the local dealer. The failure was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 82,455.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436685October 13, 2021
SUSPENSION, STRUCTURE:BODY
Upon inspecting the undercarriage of my vehicle found the right side of Front Subframe Cradle Suspension rotted almost completely through. When researching for issues pertaining to this model found a TSA was issued , after a lawsuit in California, for the years prior and after my vehicle. The damage is concurrent with the TSA bulletin but excluded. How does a manufacturer whom obviously is aware of an ongoing issue allow so many people, families and children, drive and risk their lives on our public roadways. Is their a subclass recall that will aid those like myself take corrective action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436712October 13, 2021
EXTERIOR LIGHTING
3 of my light lamps where burning and front headlight could have start a fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436398October 12, 2021
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Hyundai Sonata. The contact stated after opening the trunk, it failed to close. The contact tied the trunk closed with a rope. The contact received notification of NHTSA Campaign Number: 21V619000 (LATCHES/LOCKS/LINKAGES) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The dealer was able to close the trunk and informed the contact not to open the trunk. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The approximate failure mileage was 133,000. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436410October 12, 2021
VEHICLE SPEED CONTROL
The contact owns a 2018 Hyundai Sonata. The contact stated that while braking and pulling into a parking space, the vehicle reeved up, accelerated forward, and crashed into a wall. There were no reported injuries, or air bag deployment. The vehicle was towed to the local dealer where they were unable to duplicate the failure after a road test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. Consumer stated crash was due to electronic malfunction. Auto will be assessed by Hyundai Corp case still open.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11436426October 12, 2021
STEERING, ELECTRICAL SYSTEM
The contact owns a 2015 Hyundai Sonata. The contacts son stated while driving approximately 40 mph when the vehicle's steering wheel became hard to turn. The power steering warning light was illuminated. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 14V325000 (STEERING, ELECTRICAL SYSTEM) however the VIN was not included. The vehicle was taken to a dealer where it was diagnosed with being an electrical issue. The vehicle was repaired but continued to experience the same issues. The manufacturer was informed of failure and filed a complaint. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436473October 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On Wednesday, October 6th, I was driving full speed (65mph) on a major highway. Multiple lights on the dashboard came on. The LCD display screen for music, apps, etc. went black. More lights came on and others went off on the dash display. I let off the accelerator and steered the car. The fuel efficiency was wilding jumping back and forth. Soon enough, all the lights went back off, but the mileage gauge (fuel efficiency) continued to jump wildly. The brakes seemed to respond differently- almost as if there was a delay between me pressing the brake and the brakes catching. When I needed to accelerate, the car seemed to be having trouble switching between the electric and gas motors. I was able to drive to a safe location and shut the car off. This was terrifying, as the car's computer system or electrical system clearly failed, even if temporarily. The car was taken to the dealership immediately. The car's mileage is under 4, 500 miles and was purchased in February 2021. There have been other small issues but never anything like this. The display screen has gone black before a few times, my cell phone won't connect (even manually and it's properly connected, working seamlessly other times). In those cases, I shut the care off and restarted it to fix the issue. However, this new incident is terrifying and unacceptable. Including photos taken that show impossible fuel efficiency as only evidence I could safely capture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436504October 12, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2015 Hyundai Sonata. The contact stated as she was attempting to open the rear driver-side door to let her grandchild out of the vehicle, the door handle fractured. The contact stated the failure reoccurred as she was attempting to open the rear passenger side door. The unknown dealer was notified of the failure and informed the contact that she would be responsible for the cost of the repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 110,320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436337October 11, 2021
ENGINE
Engine oil found to be low at multiple oil changes. So started checking levels 1000 miles after oil change and found oil to be low already at that point. The last check, only 1300 miles after oil change, found vehicle to be down 1.5 quarts. Available for inspection upon request. Because we are checking and replacing the missing oil at the early timeframes of 1000 miles instead of at 7500 miles, no one is in immediate danger (beyond my bank account). The service center has been monitoring the issue for some time. They checked seals, gaskets, and replaced them to be sure they were not the issue. The oil levels still decrease. Upon speaking to a Hyundai rep, he (the manufacturer) claims there is no issue but I should get a diagnostic check up at dealer. I am scheduling one this week. Issues with the local dealer is they charge too much, suggest repairs that are not necessary, and have extended service wait times of at least 3 hours even though I have an appointment. There have been no warning lamps, messages, or actual failures. I am trying to prevent reaching that stage. I do know that my engine is the same one they recalled from earlier models. Those engines were having high oil consumption issues which help lead to more serious safety issues with time. I am wondering how the same engine, with apparently the same issues, was allowed to continue to be used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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