Ford Focus Complaints

22,326 consumer complaints on file.

#10230016June 5, 2008
ELECTRICAL SYSTEM:IGNITION
MY 2002 FORD FOCUS IGNITION SWITCH WILL NOT TURN. THE STEERING WHEEL IS LOCKED BECAUSE OF THIS PROBLEM. THE FORD DEALERSHIP SAYS THIS IS A COMING PROBLEM WITH THESE CARS, BUT THERE IS NO RECALL. THE CHARGE WILL NEARLY BE $500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229898June 4, 2008
TIRES:TEMPORARY/EMERGENCY SPARE TIRE, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL*THE CONTACT OWNS A 2008 FORD FOCUS. THE VEHICLE WAS NOT EQUIPPED WITH A SPARE TIRE, JACK, AND/OR LUG WRENCH AT THE TIME OF PURCHASE. THE DEALER STATED THAT THE VEHICLES DO NOT COME WITH SPARE TIRES, JACKS OR LUG WRENCHES. THE DEALER ATTEMPTED TO LOCATE A JACK, SPARE TIRE, AND WRENCH, BUT THE MANUFACTURER DID NOT DESIGN A SPARE TIRE OR JACK FOR THE TWO DOOR FORD FOCUS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 104. UPDATED 07/07/08. *LJ UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229965June 4, 2008
ELECTRICAL SYSTEM:IGNITION
I ATTEMPTED TO EXIT MY CAR (A 2005 FORD FOCUS) HOWEVER THE KEY CANNOT BE REMOVED FROM THE IGNITION. I HAVE NOT BEEN ABLE TO REMOVE THE KEY FROM THE IGNITION AND WILL HAVE TO TAKE IT IN FOR REPAIR. IT SEEMS AS THOUGH THIS IS A COMMON COMPLAINT AMONG FORD FOCUS OWNERS. IT'S PROBLEMATIC BECAUSE IF IT HAPPENS REPEATEDLY, IT CAN LEAVE THE CAR PRONE TO THEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230608June 3, 2008
UNKNOWN OR OTHER
2001 FORD FOCUS WITH VARIOUS DEFECTS. CONSUMER STATES THAT THE VEHICLE HAS HAD WORK DONE NUMEROUS TIMES AND HAS THE SAME PROBLEMS LISTED IN THE RECALLS BUT HER VEHICLE IS NOT LISTED IN THE RECALL. SHE WOULD LIKE FORD TO REPLACE THE VEHICLE.*KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229730June 3, 2008
SUSPENSION:FRONT
WHILE MY WIFE WAS DRIVING ON I-95 THE RIGHT FRONT COIL SPRING SUDDENLY FRACTURED AND IN THE PROCESS WEDGED INTO THE TIRE DESTROYING IT AND THE STRUT. LUCKILY SHE WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY. THE VEHICLE IS A 2002 FORD FOCUS. FORD KNOWS ABOUT THIS PROBLEM AND IT HAS HAPPENED TO MANY FOCUS'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229801June 3, 2008
AIR BAGS
WE WERE AT A COMPLETE STOP AT A STOP LIGHT AND THE AIR BAG DEPLOYED AND HAS CAUSED SOME INJURY TO MY FACE AND MAY HAVE CAUSE SOME LOSS OF VISION IN MY RIGHT EYE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10229820June 3, 2008
STEERING
THE IGNITION LOCKED UP ON MY WIFE'S FORD FOCUS FOR THE UMPTEENTH TIME AND HAD TO BE REPLACED DUE TO THE TUMBLERS AND OTHER PARTS BREAKING. THIS IS THE SECOND IGNITION THAT WE HAVE HAD TO REPLACE SINCE WE BOUGHT THE CAR IN 2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229478June 2, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE WAS TAKEN TO A MECHANIC FOR AN ALIGNMENT. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE TWO FRONT COIL SPRINGS FAILED AND NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE TWO FRONT SPRINGS, THE TWO REAR WHEEL CYLINDERS, AND A BRAKE LINE. THE CONTACT LEARNED OF NHTSA CAMPAIGN ID NUMBER 01I017000 (WHEELS:LUGS/NUTS AND BOLTS), BUT IT DID NOT APPLY TO HER VIN. SHE CALLED THE DEALER AND WAS INFORMED THAT THE RECALL HAD EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 136,000. UPDATED 06/16/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229479June 2, 2008
ELECTRICAL SYSTEM:IGNITION, STEERING
KEY WOULD NOT TURN IN THE IGNITION. THIS HAS HAPPENED SEVERAL TIMES. AFTER SOME REPEATED ATTEMPTS TO START, EVENTUALLY THE KEY WOULD WORK. THIS TIME, IT HAS REFUSED TO BUDGE. SEEMS TO BE CONNECTED TO THE STEERING WHEEL BEING TURNED BUT THAT LOCKS UP TOO, SO IT CAN'T RESOLVE ITSELF. RESEARCH ON INTERNET SUCH AS CONSUMER'S REPORT SHOWS THIS TO BE A FREQUENT COMPLAINT WITH THIS MODEL. DEFECTIVE IGNITION! THE OTHER DAY IT LEFT ME STRANDED WITH TWO SMALL CHILDREN. I WOULD CLASSIFY THAT AS A SAFETY CONCERN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229576June 2, 2008
ELECTRICAL SYSTEM:IGNITION
2001 FORD FOCUS ZX3 IGNITION DOES NOT TURN. CONSUMER STATES THAT THE DEALER TOLD HER IT WOULD COST AROUND $350 TO FIX THE PROBLEM AND THEN THE PROBLEM MIGHT RETURN. SHE WOULD LIKE TO KNOW IF NHTSA HAS ANY SUGGESTIONS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229496June 2, 2008
ENGINE AND ENGINE COOLING:ENGINE
MY SON WAS DRIVING THE CAR. HE GOT TO HIS DESTINATION AND THERE WAS SMOKE BILLOWING FROM UNDER THE HOOD. HE WAS GOING TO OPEN THE HOOD BUT HE NOTICED FLAMES AND HE THEN RETRIEVED AN EXTINGUISHER AND CALLED 911. THE FRONT OF THE CAR WAS TOTALLY BURNED AND ALL THE WINDOWS WERE SHATTERED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10229610June 2, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2000 FORD FOCUS AS DOES MY EX BOTH HAVING THE SAME YEAR MAKE AND MODEL OF THE FORD FOCUS! THE PROBLEM IN WHICH WE BOTH HAVE ENCOUNTERED IS THAT 3 OUT OF THE 4 WINDOWS IN OUR CARS NO LONGER WORK THE WINDOWS AT FIRST WOULD MAKE A POPPING SOUND ON SOME OTHERS JUST BROKE SUDDENLY. NOW WHEN I SAY BROKE THE MOTORS TO ALL THE WINDOWS STILL WORK BUT THE PLASTIC CLIP THAT HOLDS THE WINDOW ON THE TRACKS. I RECENTLY TOOK MY CAR TO HAVE SAFETY AND ADMISSIONS DONE AND WAS NOT ABLE TO PASS SAFETY DO TO THE FACT THAT MY DRIVERS SIDE WINDOW DOES NOT ROLE DOWN. WHAT I HAVE BEEN FORCED TO DO IS ALL THREE OF THE WINDOWS NOT WORKING ARE EITHER HELD UP BY TAPE OR A DOOR STOP FROM THE INSIDE. DO TO MY WINDOWS HAVING TO BE HELD IN THE MANNER THEY ARE I AM CONSTANTLY WORRIED ABOUT MY CAR BEING AN EASY TARGET FOR A BREAK IN THUS I DON'T HAVE THE COMFORT LEVEL I FEEL I SHOULD WITH MY OWN VEHICLE. I HAVEN'T BEEN ABLE TO FIX THE WINDOWS YET DUE TO THE HIGH COST OF NEARLY $200 PER WINDOW. AS I SEE IT THIS WOULD HAVE TO BE A FACTORY DEFAULT SEEING IF IT HAD ONLY HAPPENED TO ONE WINDOW MAYBE A FLUKE BUT THREE OF MY FOUR ALSO THREE OF THE FOUR ON MY EX'S VEHICLE TOO!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229676June 2, 2008
ELECTRICAL SYSTEM
THE WIRING IN MY 2001 FORD FOCUS ZX3 THAT CONNECTS THE REAR HATCH TO THE FRONT OF THE CAR DETERIORATES SIGNIFICANTLY. THE WIRING ON MY CAR HAS STRIPPED THROUGH THE INSULATION, AND HAS BROKEN 4 OF THE 8 WIRES COMPLETELY IN HALF. THIS DISABLES THE CENTER BRAKE LIGHT, THE LICENSE PLATE LIGHTS, THE WINDSHIELD WIPER, AND THE TRUNK LID CAUSING A POTENTIALLY HAZARDOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229683June 2, 2008
UNKNOWN OR OTHER
IGNITION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229418May 31, 2008
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN THE IGNITION-2001 FORD FOCUS ZX3 I'M HAVE TO WAIT UNTIL MONDAYJUNE 2, 2008 TO FIND SOMEONE TO FIX THE PROBLEM/REPAIR 2 DAY WAIT WITHOUT A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229423May 31, 2008
ELECTRICAL SYSTEM:IGNITION
THE KEY ONCE INSERTED IN THE IGNITION WILL NOT START MY CAR (2001 FORD FOCUS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229381May 31, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR AUTOMATIC WINDOW WILL NOT OPERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229368May 30, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHEN THE CONTACT RELEASES THE THROTTLE, THE VEHICLE CONTINUOUSLY TAKES A LONG TIME TO RETURN TO IDLE. WHILE DRIVING AT VARIOUS SPEEDS, HE DOES NOT HAVE FULL CONTROL OF THE THROTTLE. WHEN THE ACCELERATOR PEDAL IS RELEASED, THE VEHICLE PULLS BEFORE IT DECELERATES. THE CONTACT STATED THAT THE THROTTLE RESPONSE IS HORRIBLE. THE CONSEQUENCE OF THE FAILURE COULD CAUSE A CRASH DUE TO THE SLOW RESPONSE TIME WHEN BRAKING. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FIVE TIMES FOR THIS FAILURE, BUT WAS ONLY SERVICED ONCE. THE AIR CONTROL VALVE WAS REPLACED AND REPROGRAMMED HOWEVER, AFTER 25 MINUTES, THE THROTTLE FAILURE RECURRED. THE CURRENT MILEAGE WAS 10,000 AND FAILURE MILEAGE WAS LESS THAN 100. THE VEHICLE WAS TAKEN TO THE DEALER ON THE SEVERAL OCCASIONS TO HAVE THE ECU EITHER UPDATED OR REPROGRAMMED. UPDATED 06/16/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229250May 29, 2008
ENGINE AND ENGINE COOLING
MY SON WAS DRIVING A 2000 FOCUS HATCHBACK. JUST ENTERED INTO A JUGHANDLE TO MAKE A TURN ENGINE LIGHT AND OIL LIGHTS WENT ON, CAR LOCKED UP AND SMOKE ENTERED INSIDE THE CAR. HE WAS ABLE TO GET OUT OF THE VEHICLE AND CAR WAS ON FIRE. VEHICLE WAS TOTALED IN THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10229074May 28, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO HESITATE AND THEN SHUT OFF A FEW MINUTES LATER. THE VEHICLE WAS TOWED TO A GARAGE AND THE MECHANIC STATED THAT THE FUEL PUMP FAILED. THE MECHANIC REPLACED THE FUEL PUMP. THE CONTACT RECEIVED A FORD RECALL NOTICE (03N01) IN JANUARY OF 2004 AND TOOK THE VEHICLE TO THE DEALER. THE DEALER INFORMED HER THAT THEY WOULD NOT CHANGE THAT PART UNTIL THE FAILURE OCCURS. CURRENTLY, THE CONTACT IS EXPERIENCING DIFFICULTY RECEIVING REIMBURSEMENT FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 86,781 AND CURRENT MILEAGE WAS 87,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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