Ford Focus Complaints

22,326 consumer complaints on file.

#10231349June 17, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT WAS EXPERIENCING DIFFICULTY TURNING HIS KEY IN THE IGNITION OF HIS VEHICLE. IT TOOK HIM 2-3 HOURS AFTER LEAVING THE STORE TO START THE VEHICLE. THE FAILURE OCCURRED VERY FREQUENTLY. THE DEALER ADVISED HIM TO GO TO A LOCKSMITH TO REMOVE THE CYLINDER. THE CURRENT MILEAGE WAS APPROXIMATELY 76,000 AND FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231388June 17, 2008
SUSPENSION:FRONT
CAR WAS TURNED ON TO RETURN HOME FROM WORK. HEARS A LOUD NOISE FROM FRONT OF CAR WHEN PUT IN DRIVE. CAR AFTER THAT WAS RUBBING ON RIGHT FRONT TIRE SO DIDN'T DRIVE HOME. LEFT IN WORK PARKING LOT. HAD TOWED TO METCALF'S AUTO CLINIC IN DYER, IN. RIGHT FRONT COIL SPRING HAD BROKEN. ASKED WHY WOULD THAT HAPPEN WHEN MILES ARE LOW 49K FOR 2000 FORD FOCUS SE AND GARAGE KEPT. ATTENDANT SAID FORD IS AWARE OF PROBLEM SO I CALLED FORD DEALERSHIP IN MERRIVILLE IN. WAS TOLD NOTICES WENT OUT TO INFORM OWNERS OF PROBLEM IN NOV OF 2004 AND THAT AN EXTENDED WARRANTY WAS GIVEN TO FIX IF PROBLEM OCCURRED. ONLY I NEVER RECEIVED SUCH NOTICE. SO NOW I AM ASKING FOR FORD TO PAY FOR REPAIR AND THEY REFUSED IT SAYING IT WASN'T FIXED AT A FORD DEALERSHIP. I WAS ALSO TOLD THAT YOU WERE NOTIFIED WHEN A NOTICE WAS SENT TO ME.. BUT WHEN I CALLED I WAS TOLD ONLY FORD HAS THAT INFORMATION. SO IS A CATCH TWENTY TWO. WARRANTY OFFERED BY FORD IS SUPPOSE TO BE FOR 10 YEARS AND 150,000 MILES. SO I FALL UNDER WARRANTY BUT CANNOT PROVE I DIDN'T RECEIVE NOTICE AND IS THEIR EXCUSE FOR NOT WANTING TO RE-IMBURSE ME FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231136June 16, 2008
ELECTRICAL SYSTEM:IGNITION
WHEN I PURCHASED MY 2005 FORD FOCUS, I HAD NOTICED THAT MY KEY WOULD NOT COME OUT OF THE IGNITION. LATER I DISCOVERED, THAT IF YOU "CANNOT" PUSH THE BUTTON IN ON THE AUTOMATIC SHIFTER ON THE FLOOR TO PUT IT INTO GEAR, THE SHIFTER THEREFORE IS LOCKED AND THEN YOU SHOULD BE ABLE TO PULL YOUR KEY OUT. THIS WORKS FOR ME, HOPEFULLY IT HELPS SOMEONE ELSE WHO IS HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231140June 16, 2008
VISIBILITY:REAR WINDOW WIPER/WASHER
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 15 MPH, THE WINDSHIELD WIPERS WOULD FAIL INTERMITTENTLY AND ONLY WORK TEMPORARILY IN THE HIGHEST SPEED. AFTERWARDS, THEY WOULD SLOWLY STOP WORKING COMPLETELY. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE SHOP; HOWEVER, HE SPOKE TO THE DEALER ON THE PHONE AND THEY OFFERED NO ASSISTANCE. HE DISCOVERED A RECALL FOR THIS FAILURE, BUT THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED. THE WINDSHIELD WIPERS WERE CURRENTLY STUCK IN THE UP POSITION. THE CURRENT AND FAILURE MILEAGES WERE 65,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231176June 16, 2008
SUSPENSION
BOUGHT CAR WITH 12,000 MILES ON IT IN 2007. NOTED VIBRATION AND PULL TO THE RIGHT SHORTLY AFTER PURCHASE. TOOK TO A DEALERSHIP FOR ALIGNMENT AND TOLD THE ALIGNMENT WAS PERFECT. AFTER ANOTHER MONTH AND HAVING TO REPLACE ALL THE TIRES DUE TO BALD SPOTS, TOOK CAR BACK TO THE DEALERSHIP. THEY SHOWED ME THE COMPUTER PRINT OUT AND CONFIRMED THAT THERE WAS NOTHING WRONG WITH THE ALIGNMENT. SECOND SET OF TIRES NOW PREMATURELY WEARING AND CAR CONTINUES TO VIBRATE AT HIGHWAY SPEEDS AND PULL TO THE RIGHT. TIRES ROTATED EVERY 6,000 MILES AND ALL HIGHWAY DRIVING. LIKE THE CAR BUT FEEL UNSAFE WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231053June 15, 2008
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING TO WORK. I LIVE 7 MILES FROM WORK. AT A STOP LIGHT MY CAR STARTED SHAKING VERY BAD AND THE ENGINE SHUT DOWN. IT WOULD NOT START AGAIN.. I HAD IT TOWED TO MY BROTHERS HOUSE AND STARTED RESEARCHING THE SYMPTOMS... EVERYTHING I COULD FIND LEADS TO ENGINE FAILURE, CAUSED BY A THROWN ROD OR BROKEN PISTON. AFTER CHECKING THE COMPRESSION IN THE CYLINDERS # 1-3 NO PROBLEMS ABOUT 75 PSI AND #4 WAS 0. I BELIEVE THAT THE #4 PISTON OR ROD IS BROKEN OR OTHERWISE RENDERED USELESS CAUSING THE COMPLETE ENGINE FAILURE. THE VEHICLE HAS 85500 MILES AND HAS BEEN MAINTAINED PER THE OWNERS MANUAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231080June 15, 2008
ELECTRICAL SYSTEM:IGNITION
TRIED TO TURN THE IGNITION TO START MY CAR AND THE KEY WOULD NOT TURN. ITS A 2002 FORD FOCUS 2DR HATCHBACK. IT LEFT ME STRANDED FOR A FEW HOURS UNTIL I COULD HAVE IT TOWED. IT SEEMED LIKE THE TUMBLERS DID NOT RECOGNIZE THE KEY. I COULD NOT SHIFT OUT OF PARK SO I COULDN'T EVEN PUSH IT OUT OF THE SPOT IT WAS PARKED IN. THE ENTIRE IGNITION SWITCH HAS TO BE REPLACED AND THE CAR RESTARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231001June 14, 2008
SUSPENSION:FRONT
FRONT COIL SPRING BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230922June 13, 2008
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH FAILURE IN 2002 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230890June 12, 2008
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILED AT 109,000. IT THREW A ROD AND DESTROYED THE ENGINE WITH NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230785June 12, 2008
ELECTRICAL SYSTEM:IGNITION
FORD FOCUS KEY WILL NOT TURN IN IGNITION. I WAS STRANDED AT NIGHT WITH 2 CHILDREN FOR OVER AN HOUR DUE TO THIS PROBLEM! THIS HAS OCCURRED MORE THAN A HANDFUL OF TIMES IN THE LAST 2 WEEKS WHICH IS UNACCEPTABLE. THIS DEFECTIVE PART SHOULD BE RECALLED AND REPLACED IMMEDIATELY!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230752June 11, 2008
ELECTRICAL SYSTEM
WE HAVE A 2003 FORD FOCUS AND APPARENTLY THIS TYPE OF VEHICLE HAS A REPUTATION OF HAVING THE IGNITION LOCK UP AND JUST WONT START AGAIN. APPARENTLY FORD DEALERSHIP IS AWARE OF THE PROBLEM BUT THERE IS NO RECALL ON THIS ITEM YET. MY DAUGHTER AND GRANDDAUGHTER HAVE BEEN STRANDED FOR 4 HOURS TRYING TO GET THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230455June 10, 2008
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH LOCKED UP LEAVING US STRANDED. CALLED FORD CUSTOMER SERVICE, THEY CLAIM THEY COULD DO NOTHING AND TOLD ME TO CALL A DEALER AND HAVE IT FIXED. THIS CALL WAS MADE AT AROUND 9PM SO THERE WERE NO DEALERSHIPS OPEN. MY FIANCE HIT THE KEY WHILE IN THE IGNITION SEVERAL TIMES AND WAS FINALLY ABLE TO GET THE KEY TO TURN AND UNLOCK THE IGNITION. I AM UNABLE TO REMOVE MY KEY FROM THE IGNITION FOR FEAR IT MIGHT DO THIS AGAIN WHEN I AM ALONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230482June 10, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FORD FOCUS 2000 SE - CAR LOSES ENGINE POWER WHEN DRIVING ON HIGHWAY AT 50/55 MPH. THEN WARNING SIGN LIGHTS UP AFTER A FEW MINUTES. I NOTICED THIS HAPPENS DURING HOT WEATHER MAINLY. EVEN AFTER LESS THAN 10 MILES OF DRIVING. IF I STOP THE CAR A FEW MINUTES, THE WARNING LIGHT SHUTS OFF BUT THE PROBLEM IS STILL EXISTING. DOES NOT HAPPEN DURING COLD MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230297June 9, 2008
ELECTRICAL SYSTEM
2006 FORD FOCUS ZX3 SE REAR HATCH DOOR WIRING ---BROKEN WIRES AND WIRE INSULATION. FIRST STARTED WITH PLATE LIGHTS BLOWING OUT. NOW ALL PARKING LIGHTS,TAILLIGHTS AND DASH LIGHTS ARE OUT---BLOWING FUSES!!! OUT OF CURIOSITY I PULLED DOWN THE RUBBER BOOT OF THE WIRE HARNESS OF THE REAR HATCH DOOR AND FOUND BROKEN WIRES AND INSULATION. WENT TO FORD WEBSITE TO SEE IF THERE WAS A RECALL ON THIS, FOUND NO RECALLS AT ALL FOR MY CAR!!!!! UPON FURTHER RESEARCH FOUND THAT THERE IS A RECALL FOR THIS VERY PROBLEM FROM 8 YEARS AGO NOV - DEC OF 2000!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230244June 8, 2008
EQUIPMENT
MY 2004 FORD FOCUS ZTS WITH 79,000 MILES ON IT IGNITION FROZE AND LEFT ME STRANDED AT WORK FOR 1 HOUR IN 90 DEGREE HEAT. I CALLED FORD DEALERSHIP AND THEY TOLD ME THAT I'M LUCKY THAT I HAVE NOT REPLACED MY IGNITION AT LEAST THREE TIMES WITH 79,000 MILES. I WAS ALSO TOLD THAT THE IGNITIONS FALL APART AND THERE IS NO WARRANTY TO PROTECT ME AGAINST THE MANUFACTURERS DEFECT. I ALSO GOOGLED FORD FOCUS IGNITIONS AND THERE ARE THOUSANDS OF PEOPLE WHO HAVE HAD THE SAME PROBLEM LUCKY I HAVE ONLY EXPERIENCED THIS ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230275June 8, 2008
ELECTRICAL SYSTEM:IGNITION
MY 2003 FORD FOCUS WAS PREVIOUSLY OWNED BY ONE PERSON, MY OWN SUNDAY DRIVER GRANDMOTHER AND IS CURRENTLY ONLY DRIVEN BY MYSELF AND MY MOTHER. IT HAD ONLY 47,800 MILES ON IT WHEN THE KEY WOULD NOT TURN IN THE IGNITION LEAVING MY MOTHER STRANDED AT ONE PLACE AND ME STRANDED ACROSS TOWN WAITING FOR A RIDE. THE FAULTY IGNITION CYLINDER LOCKED UP RANDOMLY POTENTIALLY MAKING THE CAR A ROADSIDE AND/OR TRAFFIC HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230110June 6, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHEN THE CONTACT INSERTED THE KEY INTO THE IGNITION, HE WAS UNABLE TO START THE VEHICLE. HE WAS ALSO UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE DEALER STATED THAT THEY HAVE HAD MANY SIMILAR COMPLAINTS RELATED TO IGNITION FAILURE FOR THE FORD FOCUS. DEPENDING ON THE SEVERITY OF THE FAILURE, THE REPAIR COULD COST BETWEEN $300-$600. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED OTHER COMPLAINTS RELATED TO THE FORD FOCUS AND IGNITION FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230105June 6, 2008
ELECTRICAL SYSTEM:IGNITION
KEY STUCK IN IGNITION SWITCH. CANNOT TURN. CANNOT BE REMOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230164June 6, 2008
ELECTRICAL SYSTEM
KEYS WOULD BE HARD TO TURN IN THE IGNITION THE TODAY KEYS WOULD NOT TURN IN THE IGNITION...LEFT STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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