Ford Focus Complaints

22,326 consumer complaints on file.

#10234309July 14, 2008
ENGINE AND ENGINE COOLING
I WAS DRIVING AND I CAME TO A STOP SIGN AND WHEN I PRESSED ON THE GAS TO DRIVE OFF MY 2000 FORD FOCUS JUST DIED ON ME. AND THIS HAPPENED LIKE A MONTH AGO ALSO. I JUST DIDN'T SAY ANYTHING. BUT THIS IS VERY DANGEROUS THAT MY CAR DOESN'T TELL ME WHEN ITS OVERHEATING,IT JUST TURNS OFF. THAT'S NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234089July 13, 2008
EQUIPMENT
WHEN AIR CONDITIONER IS RUNNING CAN NOT PUT CAR IN PARK OR THE CAR STALLS...THIS STARTING HAPPENING AFTER A HOSE OF SOME TYPE WAS REPLACED AT THE BACK OF THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234102July 13, 2008
ENGINE AND ENGINE COOLING:ENGINE
THE CAR'S CHECK ENGINE LIGHT CAME ON AND STARTED STALLING, HAD IT CHECKED AND WAS TOLD THAT THE CAR WAS ONLY RUNNING ON 3 CYLINDERS AND WAS RECOMMENDED TO PUT AN ADDITIVE IN THE ENGINE TO TRY TO LOOSEN UP STUCK VALVES...A WEEK AFTER THAT THE CAR, WE WERE DRIVING THE CAR, PARKED IT FOR ABOUT AN HOUR AND IT WOULDN'T START. WE FINALLY GOT IT STARTED AFTER A FEW MINUTES AND IT SOUNDED LIKE THERE WERE ROCKS IN THE ENGINE. HAD IT TOWED AND HAVE NOT DONE ANYTHING WITH IT BECAUSE WE CANNOT AFFORD TO SPEND $3000 TO REPAIR IT AND WE STILL OWE $5000 ON IT. WE BOUGHT IT USED 3 1/2 YEARS AGO. WE HAVE FOUND THAT FORD REPLACED THE CYLINDER HEADS ON THESE CARS BECAUSE OF THE PROBLEM BUT NO RECALL WAS ISSUED BY FORD TO PREVENT FURTHER ENGINE DAMAGE. WE UNDERSTAND THAT AT THIS POINT THE WHOLE ENGINE WOULD NEED TO BE REPLACED BECAUSE OF DAMAGE TO THE PISTONS. THE PERSON WHO CHECKED OUR CAR SAID THAT HE HAD TAKEN THE CYLINDER HEAD COVER OFF AND FOUND A BROKEN SPARK PLUG WHICH SUGGESTS EXTENSIVE ENGINE DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233867July 11, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE HESITATED, AND THE VEHICLE LOST POWER, SURGED, AND EXPERIENCED OTHER SIMILAR SYMPTOMS. THE FAILURE HAS OCCURRED TWICE WHILE DRIVING. THE VEHICLE BECAME SLUGGISH AND STALLED AT ANY SPEED. AFTER WAITING 20 TO 40 MINUTES, THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO THE LOCAL SERVICE STATION FOR A DIAGNOSTIC. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 89,000 AND CURRENT MILEAGE WAS 90,000. UPDATED 07/29/08 *BF UPDATED 08/07/08 THE DEALER LOWERED THE FUEL TANK, REMOVED THE OLD FUEL PUMP AND FOUND THE SCREEN IN THE BOTTOM OF THE TANK. THE DEALER REPLACED THE FUEL PUMP. UPDATED 08/07/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233988July 11, 2008
ELECTRICAL SYSTEM:IGNITION
I WAS GETTING INTO MY CAR AND SUDDENLY THE KEY WOULD GO INTO THE IGNITION BUT WOULD NOT TURN. I CALLED A LOCKSMITH AND I SOON AS THEY HEARD THAT IT WAS A FORD FOCUS THEY DIDN'T WANT TO SO ANYTHING BECAUSE THEY STATED THAT THIS IS A DEALERSHIP PROBLEM AND THEY HAD TO HELP ME. THEY STATED THAT THIS PROBLEM WAS VERY COMMON WITH MY TYPE OF VEHICLE AND THAT I SHOULD CHECK TO SEE IF THERE WAS A RECALL FOR IT SINCE IT IS A SAFETY ISSUE. WHEN I CALLED THE DEALERSHIP THE PERSON ON THE PHONE STATED THAT THEY NEEDED TO CHECK THE VEHICLE AND JUST TO LOOK AT IT THEY WOULD CHARGE ME A FEE OF $87.00 TO TELL ME THAT THE KEY DOESN'T TURN. AFTER THAT THEY STATED THAT THEY WOULD GIVE ME AN ESTIMATE AS TO HOW MUCH I WOULD HAVE TO PAY TO GET IT FIXED. NOTHING HAS BEEN DONE YET TO CORRECT THE PROBLEM AS I FEEL THAT IT IS COMPLETELY RIDICULOUS THAT THEY WILL NOT TAKE RESPONSIBILITY FOR THEIR FAULTY PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234035July 11, 2008
ENGINE AND ENGINE COOLING
THERMOSTAT HOUSING HAS STARTED LEAKING COOLANT. THIS IS REPORTEDLY A COMMON FAILURE ON FOCUS WITH 2.0L DOHC ENGINE (ZETEC). THE THERMOSTAT HOUSING FAILURE MAY OR MAY NOT BE A CONNECTION TO THE VALVE COVER LEAKING OIL ONTO THE THERMOSTAT HOUSING AND HOT EXHAUST MANIFOLD WHICH PRODUCES A FAINTLY NOTICEABLE BURNING SMELL WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234043July 11, 2008
ELECTRICAL SYSTEM:IGNITION
I LEFT MY CAR FOR 5 MINS TO GRAB SOMETHING IN MY HOME AND WHEN I RETURNED TO START MY CAR THE IGNITION WOULDN'T EVEN BUDGE, NOW I AM GOING TO HAVE TO GET THE IGNITION REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233757July 10, 2008
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 FORD FOCUS. THE VEHICLE WOULD NOT IMMEDIATELY START, BUT ONCE IT DID, IT STALLED FOR APPROXIMATELY FIVE MINUTES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE ROTORS NEEDED TO BE CHANGED. THE ROTORS WERE REPAIRED. PRIOR TO THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED PERIODICALLY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 140,000 AND CURRENT MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233789July 10, 2008
CHILD SEAT:TETHER: CONNECTOR/CLIP, CHILD SEAT
I AM A CPS TECHNICIAN AND THE TETHER STRAP IS TOO LONG AND DOESN'T ALLOW THE STRAP TO TIGHTEN ALL THE WAY. THIS WAS USED FOR A FORD FOCUS PASSENGER CAR WITH THE TETHER ANCHORS ON THE BACK DASH. WE HAD THE ADJUSTER AS TIGHT AS IT WOULD GO AND THE BUCKLE ON THE TETHER WOULD NOT ALLOW IT TO TIGHTEN IN ANYMORE. ABOUT A 2-3 INCH PLAY IN IT. THIS WAS THE EVENFLO MODEL 380183712 DOM 2/18/2008 (RELATED VEHICLE INFORMATION: MODEL YEAR=2005, MAKE=FORD, MODEL=FOCUS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233799July 10, 2008
TIRES, TIRES:SIDEWALL
I HAVE NOW HAD TWO SIDEWALL TIRE BLOWOUTS ON PIRELLI P6 FOUR SEASON P205 50/16 BLACK SIDEWALLS ON TWO DIFFERENT FORD FOCUS'S IN THE PAST 8 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233629July 9, 2008
EQUIPMENT:OTHER:LABELS, ENGINE AND ENGINE COOLING
WAS DRIVING HOME AND ENGINE BEGAN KNOCKING AND GOT LOUDER AND WHEN I RETURNED HOME HAD MY HUSBAND LOOK AT IT AND FOUND 3 MOTOR MOUNTS WERE RUSTED OFF. DEALERSHIP REPLACED MOTOR MOUNTS A WEEK LATER AT MY COST AND DIDN'T GIVE ME A RENTAL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233491July 8, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 FORD FOCUS. AFTER LEAVING THE GROCERY STORE, THE CONTACT PLACED THE KEY INTO THE IGNITION BUT COULD NOT TURN THE KEY. SHE ATTEMPTED TO WIGGLE THE KEY IN THE IGNITION TO START THE VEHICLE; HOWEVER,THE VEHICLE FAILED TO START EVEN AFTER SEVERAL ATTEMPTS. THE CONTACT'S FRIEND OWNS A FORD FOCUS AND INSTRUCTED HER TO TAP ON THE KEY WHILE IT IS IN THE IGNITION. THE CONTACT HEEDED THIS ADVICE AND, AFTER A FEW ATTEMPTS, SHE WAS ABLE TO START THE VEHICLE. SHE TOOK THE VEHICLE TO THE NEAREST DEALER, WHERE IT IS CURRENTLY BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 10/07/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233588July 8, 2008
VISIBILITY:WINDSHIELD
AFTER TWO DAYS OF RAIN MY PASSENGER SIDE OF MY 2000 FORD FOCUS FILLED UP WITH WATER. THEN WHEN I WENT TO TURN ON THE AIR CONDITIONING WATER CAME POURING OUT OF THE FLOOR VENTS. I ALWAYS HESITATE TO TAKE IT INTO A DEALERSHIP SO I USED THE INTERNET TO SEARCH FOR SIMILAR COMPLAINTS. AFTER LOOKING AROUND I FOUND AROUND 25 COMPLAINTS JUST ON ONE WEBSITE HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_8122_2.HTML . ON THIS SITE MANY PEOPLE REFERRED TO THE POLLEN FILTER WHERE THERE WAS NOT A TIGHT SEAL OR SOME TYPE OF DEFECTIVE PART THAT WOULD CAUSE WATER TO ENTER INTO THE VENT SYSTEM OF THE CAR THEN FILL THE PASSENGER SIDE OF THE INTERIOR. THIS SOUNDS LIKE A HUGE PROBLEM AND I WOULD APPRECIATE IT IF YOU WOULD LOOK INTO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233252July 5, 2008
ELECTRICAL SYSTEM:IGNITION
I OWN A 2003 FORD FOCUS ZX5 AND I HAVE HAD REPEATED KEY IGNITION PROBLEMS. MY KEY TENDS TO NOT WORK IN THE IGNITION AND HAS FORCED ME INTO TOUGH SITUATIONS. THE MOST RECENT WAS BEING STRANDED ON THE 4TH OF JULY IN A CITY I AM NOT FROM IN A BAD PART OF TOWN AFTER A FIRE WORKS SHOW. I ALSO HAVE HAD PREVIOUS PROBLEMS WITH THE SAME MATTER AND WHEN I CONTACTED FORD ABOUT IT THEY COULD OFFER NO SOLUTION OTHER THAN A STEEP PRICE TO FIX A PROBLEM THEY CAUSED WHICH I BELIEVE TO BE ROBBERY AND UNACCEPTABLE. I HAVE RESEARCHED CONSUMER COMPLAINT SITES AND NOTICED THAT THIS HAS NOT ONLY HAPPENED TO ME AND THAT THERE IS A CLASS ACTION SUIT AGAINST FORD IN CALIFORNIA FOR SUCH A PROBLEM. I HAVE NOW LOST MY JOB BECAUSE OF NO TRANSPORTATION TO WORK DUE TO FORDS MISHAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233124July 3, 2008
FUEL SYSTEM, GASOLINE
I DRIVE A 2002 FORD FOCUS WAGON, MILEAGE 85,578. TWO DAYS AGO I HAD TROUBLE STARTING IT. I DID GET IT STARTED BUT EVERYTIME I TOOK MY FOOT OFF THE ACCELERATOR THE ENGINE STALL. THERE WAS NO CHECK ENGINE LIGHT WARNING PRIOR TO THIS OR DURING THE EVENT. I WAS ABLE TO DRIVE MY CAR HOME, BUT HAD TO RESTART IT EACH TIME I HAD TO STOP. THE NEXT MORNING IT DROVE FINE BUT I TOOK IT TO A FORD DEALER FOR DIAGNOSIS AND REPAIR. I WAS TOLD IT WAS A FUEL PUMP FAILURE AND IT COST ME OVER A $1000 FOR REPAIR. (PARTS LISTER WERE SENDER, GASKET, KIT, TUBE, GASKET, FILTER). IN RESEARCHING RECALLS I FOUND THAT MODEL YEARS 2000-2001 WERE HAVING THIS EXACT SAME PROBLEMS AND A RECALL WAS DETERMINED FOR THIS. I DO NORMAL DRIVING - 70% HIGHWAY, 30% IN TOWN. MY CAR IS JUST OVER 5 YEARS OLD, I DON'T BELIEVE THAT NORMAL WEAR AND TEAR SHOULD CAUSE THE FUEL PUMP TO FAIL. IT SEEMS TO ME THAT THIS IS SOME KIND OF DEFECT IN THE ORIGINAL PART OR ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232987July 2, 2008
WHEELS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING BETWEEN 35-45 MPH, THE REAR WHEELS BEGAN TO WOBBLE. THE MECHANIC STATED THAT THE REAR WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS, LUGS, NUTS/BOLTS); HOWEVER, THE FAILURE HAS RECURRED. THE CONTACT INQUIRED ABOUT NHTSA SAFETY IMPROVEMENT CAMPAIGN NUMBER 01I017000 (WHEELS, LUGS, NUTS/BOLTS) AND WAS INFORMED THAT THE CAMPAIGN WAS OVER. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233011July 2, 2008
SUSPENSION
2000 FORD FOCUS; BOTH FRONT COIL SPRINGS BROKEN OR COILS OVERLAPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233052July 2, 2008
EXTERIOR LIGHTING
DRIVER SIDE TAIL LIGHT AND BRAKE LIGHT. THE HOUSING IS SHAPED SO THAT YOU CAN'T TAKE THE LIGHTBULB OUT W/O BREAKING IT. I TOLD THEM TO DO WHATEVER TO MAKE IT WORK CAN'T AFFORD $118.00 TO REPLACE A MANUF DEFECT PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232937July 1, 2008
SUSPENSION:FRONT
DRIVING UNDER NORMAL CONDITIONS AT 45 MPH I HEARD A POP FOLLOWED BY A GRINDING NOISE FROM THE FRONT PASSENGER SIDE WHEEL. I IMMEDIATELY PULLED OVER TO FIND MY CAR LEANING NOTICEABLY TO THE FRONT PASSENGER SIDE. CAR WAS TOWED TO FORD DEALERSHIP AND I WAS TOLD THAT BOTH FRONT COIL SPRINGS AS WELL AS THE FRONT RIGHT TIRE NEEDED REPLACED DUE TO COIL SPRING CORROSION AND RESULTING FAILURE OF THE FRONT RIGHT COIL SPRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232951July 1, 2008
STEERING, ENGINE AND ENGINE COOLING:ENGINE
I CURRENTLY DRIVE A 2003 FORD FOCUS HATCHBACK 2.3L. AFTER THE ENGINE IS TURNED OFF THE IGNITION AND STEERING WHEEL LOCK COMPLETELY. WHEN ATTEMPTING TO TURN ON THE VEHICLE, MY CAR KEY WILL NOT TURN AND THE WHEEL REMAINS LOCKED, IN TURN THE VEHICLE BECOMES COMPLETELY UNUSABLE. I CALL TO FORD ROAD SIDE ASSISTANT PROMPTED ME TO QUICKLY MOVE THE STEERING WHEEL LEFT AND RIGHT WHILE TURNING THE IGNITION FORWARDS AND BACKWARDS. I HAD BEEN ABLE TO TURN ON THE CAR UP TO 5 TIMES USING THIS SYSTEM ALTHOUGH ONCE AT THE MECHANIC THE CAR WILL NO LONGER TURN ON, THE MECHANIC MUST NOW DRILL A HOLE INSIDE THE STEERING WHEEL CAUSING PROPERTY DAMAGE. THIS STARTED ON MY VEHICLE ON SUNDAY JUNE 29TH. THIS IS A MAJOR SAFETY CONCERN AS A CAR THAT DOES NOT ALLOW THE MOTORIST TO TURN ON THE IGNITION CAN LEAD TO POSSIBLE CRASHES IF THE CAR BECOMES STALLED IN A HIGHWAY ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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