Ford Focus Complaints

22,326 consumer complaints on file.

#11022232September 7, 2017
STEERING
THE POWER STEERING JUST QUITS WORKING AND THE STEERING WHEEL LOCKS UP WHILE DRIVE. WE HAD TO PARK THE VEHICLE BECAUSE IT JUST ISN'T SAFE TO DRIVE, WE ARE EITHER GOING TO GET INTO A HEAD ON COLLISION OR DRIVE OFF THE ROAD IF WE DRIVE IT LIKE THIS. THERE IS NO CHECK ENGINE LIGHT, AND FORD WON'T FIX IT SINCE IT IS PAST WARRANTY, WE ONLY HAVE 45,000 MILE ON THIS CAR, IT SHOULD BE SAFER THAN THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021755September 6, 2017
UNKNOWN OR OTHER
DOOR LATCH RECALL. BEEN TO THE JOHNSON FORD DEALERSHIP IN PITTSFIELD MASS A COUPLE OF TIMES NOW TO GET THE DOOR LATCHES FIX ON MY 2014 FORD FOCUS SE. THE DEALERSHIP ALWAYS SAIDS THE PARTS ARE BEING ORDERED AND WILL BE DELIVERED IN TWO WEEKS. TWO TIMES I'VE BEEN TOLD THIS AND THE PARTS NEVER COME IN. ONE TIME THEY TOLD ME THE LATCHES WOULD BE FIX THAT DAY AND HAD MY CAR AT THE DEALERSHIP FOR OVER EIGHT HOURS. WHEN I CALLED TO SEE WHAT WAS TAKING SO LONG THAT'S WHEN THEY TOLD THE LATCHES HAD TO BE ORDERED. THEN WHY TAKE AND KEEP MY CAR FOR EIGHT HOURS THEN. THEY ARE OBLIVIOUSLY JUST GIVING ME THE RUN AROUND AND I'M NOT SURE WHERE TO TURN OR WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021848September 6, 2017
AIR BAGS, POWER TRAIN
I OWN A 2015 FORD FOCUS AND A 2016 FORD FOCUS BOTH WERE IN AN ACCIDENT. THE 2015 FORD FOCUS WAS T-BONED. I GOT INJURED AND THERE WAS NO DEPLOYMENT OF THE AIR BAGS. THE 2016 FORD FOCUS WAS REAR - ENDED AND I SUSTAINED ADDITIONAL INJURIES AND THE AIR BAGS DID NOT DEPLOY EITHER. THE T-BONE I WAS ENTERING THE INTERSECTION ON A GREEN LIGHT. THE 2016 I WAS STOPPED AND A CAR IN FRONT OF ME MAKING A LEFT TURN WHEN SOMEONE SLAMMED INTO ME DOING 35 MILES PER HOUR. BOTH TIMES NEITHER AIR BAGS DEPLOYED. THE 2015 SUSTAINED OVER 10,000 IN DAMAGE IT IS THE RED VEHICLE HAD A BROKEN TIE ROD AS WELL AS INJURIES.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11021851September 6, 2017
POWER TRAIN
MY 2016 AND MY 2015 FORD FOCUS HAS TRANSMISSION PROBLEMS. THEY WILL NOT HOLD A HILL AND THEN START TO ROLL BACKWARDS IF IN DRIVE AND WAITING AT A LIGHT. THE TRANSMISSION WILL SLIP IN LEFT OR RIGHT TURNS AND WILL ALSO HAVE CLUTCH ENGAGING PROBLEMS. BOTH VEHICLES HAS BEEN A VERY TROUBLESOME VEHICLE WHEN IT COMES TO BEING ABLE TO DRIVE FORWARD. I DO NOT TRUST THEM WHEN MAKING A LEFT TURN WHEN TRAFFIC IS COMING BECAUSE OF THE SLIPPAGE MAKES IT VERY DIFFICULT TO BE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021674September 6, 2017
STRUCTURE:BODY, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
RAINFALL ON/OFF/MODERATE. TIRES ~5/32" TREAD; MICHELIN; AGE? WHILE NAVIGATING INTERCHANGE FROM I-64W TO I-81N (STAUNTON, VA) CAR LOST TRACTION. SEVERAL ATTEMPTS TO STEER TO INSIDE CURVE SHOULDER RESULTED IN VIOLENT FISHTAILING & TOTAL LOSS OF CONTROL. VEHICLE SLID ABOUT 100 YDS. IN GRASSY DITCH, FLIPPING "1+?" TIMES, LEAVING DRIVER HANGING UPSIDE DOWN. LEFT TEMPLE HEAD INJURY. STERNUM INJURY UNDER SHOULDER BELT. DRIVER WALKED AWAY DIZZY BUT ORIENTED. "RECKLESS DRIVING" CITATION ISSUED. CAR TOTALLED. GROCERY TRIP ENDED BADLY BUT DRIVER GLAD TO BE "ALIVE". OWNER PURCHASED AUTO USED IN 2013 SEEKING ESC AS STANDARD EQUIPMENT. FORD DENIED PROVISION OF SAME. ACCIDENT ENTIRELY PREVENTABLE/UNNECESSARY DUE TO MANUFACTURER NEGLECT OF KEY SAFETY EQUIPMENT AS STANDARD ISSUE (ELECTRONIC STABILIZATION CONTROL.)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11021708September 6, 2017
POWER TRAIN
ENGINE STARTED GROWLING AND BECAME VERY SLUGGISH. AT STOP LIGHTS OR EVEN IN TRAFFIC, THE ENGINE WOULD SHUT OFF CAUSING FOR A DANGEROUS SITUATION. HAD VEHICLE REPAIRED IN APRIL AND NOW THE SAME TROUBLES ARE STARTING TO APPEAR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021701September 6, 2017
ENGINE, POWER TRAIN
THE CHECK ENGINE LIGHT WILL NOT TURN OFF, THE DOOR SENSORS KEEP RINGING, AND THE TRANSMISSION DOES NOT SHIFT PROPERLY AMD ROOLS BACKWARDS WHEN I APPLY THE BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021395September 5, 2017
ENGINE
MY CAR IS 2001. I STARTED TO HAVE PROBLEMS WHEN TURNING ON. I THIUGHT IT WAS STARTER. BUT MINES THATS STILL GOOD. I THOUGHT ALTERNATOR OR BTTERY BUT THEY ARE NEW. SO THEY CHECKED WITH CAMERA AND VALVE PISTNS NOT WORKING. I LOOKED UP REVIEWS ABOUT CAR MAKE AND YEAR. MANY COMMENTS READ VALVE BENT. PISTONS GONE BAD. NOW IM ANOTHER OWNER WITH SAME PROBLEM. THIS CAR IN REVIEWS IS CONSIDERED A LEMON. GOOD THING IT DIDNT WANT TO TURN ON WHEN IT WAS PARKED ALREADY AT HOME. I READ OTHERS OCCURRED IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021412September 5, 2017
SEAT BELTS, UNKNOWN OR OTHER
TAKATA RECALL WHILE DRIVING MY SEAT BELTS LOCK SO TIGHT I HAVE TO UNBUCKLE THEM BECAUSE THEY WON'T COME LOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021437September 5, 2017
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT TURNED THE VEHICLE OFF, WAITED TEN SECONDS, RESTARTED THE VEHICLE, AND IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO MAC HEIK FORD LINCOLN (LOCATED AT 7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78628, (512) 930-3673) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS12222912. THE APPROXIMATE FAILURE MILEAGE WAS 12,225.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021441September 5, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR OPENED WHILE DRIVING 65 MPH AND WOULD NOT SHUT. THE PASSENGER DOOR WARNING INDICATOR ILLUMINATED. THE CONTACT WRAPPED THE SEAT BELT AROUND THE DOOR TO KEEP IT SHUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 46,697.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021579September 5, 2017
ELECTRICAL SYSTEM, POWER TRAIN
MY CAR HAS HAD MULITPLE ISSUES IN THE PAST 2 YEARS WITH OVER 7 VISITS PERTAINING TO THE TRANSMISSION . FROM THE BEGINNING ITS HAD PROBLEMS WITH STUTTERING AND HESITATING ON ACCELERATION.I'M CURRENTLY WITHOUT MY CAR FOR THE 5TH TIME THIA YEAR DUE TO PROBLEMS WHICH HAVE BEEN TAKEN CAR OF BY WARRANTY BUT IS STILL COATING ME MONEY DUE TO RENTALS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021605September 5, 2017
STEERING
WHILST IN MOTION AND ON A CITY STREET, I COULD NO LONGER CONTROL THE STEERING WHEEL OF MY VEHICLE. IT RESISTED MY CONTROL LIKE IT HAD A MIND OF ITS OWN, AND I HAD TO USE EXTREME FORCE TO GET IT TO TURN WHERE I WANTED IT TO AND PULL OVER. SEEMED TO DRIFT EVEN WHEN GOING STRAIGHT. WARNING LIGHT THEN APPEARED ON SCREEN THAT SAID SOMETHING LIKE "STEERING ASSIST MALFUNCTION". THIS MALFUNCTION CAN OCCUR AT ANY MOMENT, AND NOTHING IN PARTICULAR SEEMED TO TRIGGER IT. UPON FURTHER RESEARCH, IT SEEMS THIS IS A PROBLEM MANY PEOPLE HAVE HAD WITH POWER STEERING AND HAS PUT MANY IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021307September 3, 2017
ELECTRICAL SYSTEM
MY COMPLAINT STEMS FROM FAULTY ELECTRICAL WIRING/ SUBPAR WORKMANSHIP. MY CAR HAS DEVELOPED ANOTHER WIRING HARNESS ISSUE. THE REAR ELECTRICAL HARNES WIRES HAVE COMPLETELY CORRODED AWAY. THE PLASTIC INSULATION COMPLETELY CRACKED LEAVING THE WIRES EXPOSED AND TOUCHING EACH OTHER. THIS IS THE SECOND TIME I HAVE HAD THIS ISSUE. THE FIRST TIME IT CREATED AN ISSUE WITH THE HATCH NOT BEING ABLE TO CLOSE PROPERLY. THE WIRING HARNESS WAS PREVIOUSLY REPLACED( WITH OEM HARNESS) THIS TIME THE THIRD BREAK LIGHT AS IT IS CALLED STOPPED WORKING COMPLETELY.. I WAS STATIONARY WHEN THE PROBLEM WAS DISCOVERED. I TOOK APART THE REAR ELECTRICAL BOOT AFTER USING A BOLT METER TO TEST FOR ELECTRICAL CONDUCTIVITY AT THE BRAKE LIGHT SYSTEM. THERE WAS NO CURRENT SO I TOOK THE NEXT STEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021021September 1, 2017
UNKNOWN OR OTHER
TRANSMISSION MALFUNCTION CAR STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020736August 31, 2017
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION SHUTTERS, AND DRIVER DOOR OPENS UP WHILE DRIVING.17 YEAR OLD SON DRIVES THIS CAR WORRIED ABOUT HIS SAFETY. SCREEN SHOT THIS DOCUMENT! !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020742August 31, 2017
POWER TRAIN
THE VEHICLE WAS PURCHASED NEW AND THE PROBLEM WITH THE CLUTCH (WHICH HAS BEEN REPLACED TWICE) BEGIN TO OCCUR SHORTLY AFTER THE PURCHASE. WHILE DRIVING ON THE HIGHWAY OR ON MAIN ROADS WITH A STOP LIGHT THE CAR WOULD JERK WHEN I WOULD BEGIN TO EXCEL. THIS PROBLEM WAS NOTED EVERY TIME I TOOK MY CAR IN FOR AN OIL CHANGE. I WAS THEN NOTIFIED THAT THERE WAS A RECALL ON THE PART. THE PART WAS THEN REPLACED ONCE THE BACK ORDER SHIPMENT CAME IN. THE MODULE WAS EVENTUALLY UPDATED BECAUSE MY CONCERN WITH THE JERKING CONTINUED. IN JULY, MY CAR BEGAN TO HESITATE WHILE DRIVING AND THEN COMPLETELY CUT OFF WHILE IN REVERSE. THE CAR WAS THEN TOWED TO THE DEALERSHIP AND THE MODULE WAS REPLACED. TODAY AS I WRITE THIS NOTIFICATION THE PROBLEM WITH THE HESITATION WHILE THE CAR IS PLACED IN REVERSE HAS BEGUN AGAIN. I AM VERY UNHAPPY WITH THE CAR AND WAS TOLD THAT I WAS $10,000 UPSIDE DOWN ON THE CAR IF I TRADED IT IN. I DO NOT TRUST DRIVING THE CAR AND DAILY MY COMMUTE TO WORK IS OVER 65 MILES ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020745August 31, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR LATCH CEASED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. KUNES FORD WAS CONTACTED (1234 E GENEVA ST, DELAVAN, WI) AND REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 199,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020918August 31, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING DOWN THE ROAD AT 30 MPH MY VEHICLE STALLED AND LOST COMPLETE POWER. I WAS NEARLY INVOLVED IN AN ACCIDENT, BUT FORTUNATELY THE ALERT DRIVERS AROUND ME WERE ABLE TO BRAKE IN TIME. A FRIENDLY SAMARITAN HELPED TO PUSH MY VEHICLE TO THE SIDE OF THE ROAD. THANKFULLY I WAS PHYSICALLY OKAY, BUT EMOTIONALLY NOT SO MUCH. I PURCHASED A BRAND NEW 2014 FORD FOCUS OFF OF THE LOT AND HAVE SINCE HAD NOTHING BUT ISSUES. I'M STILL PAYING ON THE VEHICLE TODAY AND NOW IT IS NOT IN USE UNLESS I CAN COME UP WITH 2,500.00 TO REPAIR THE ENTIRE FUEL SYSTEM. THIS SYSTEM SHOULD NOT HAVE FAILED AT ONLY 67,000 MILES. THERE IS AN ISSUED RECALL ON SIMILAR FORD VEHICLES MANUFACTURED FROM 2013-2015 WHICH IS THE SAME TIME FRAME IN WHICH MY VEHICLE WAS MANUFACTURED. AFTER REPEATED ATTEMPTS TO COME TO A RESOLUTION THROUGH FORD CUSTOMER SERVICE, THEY WON'T EVEN OFFER INFORMATION ON THE TYPE OF FUEL SYSTEM USED ON THE VEHICLES WITH THE RECALL BECAUSE THEY DON'T WANT TO BE LIABLE FOR THIS DEFECT. I'M OUT OF A VEHICLE AT 67,000 MILES AND HAVE NO CONSUMER PROTECTION. IT'S SCARY TO READ ABOUT THE 100'S OF PEOPLE WHO EXPERIENCED THE EXACT SAME FUEL SYSTEM MALFUNCTION AT SIMILAR MILEAGE. THIS IS A SERIOUS SAFETY ISSUE THAT FORD NEEDS TO ADDRESS IMMEDIATELY. IN ADDITION, SINCE I HAVE HAD THE VEHICLE THE TRANSMISSION HAS BEEN JERKY AND I CAN'T EVEN ACCELERATE ONTO A HIGHWAY. FORD HAD VEHEMENTLY DENIED THAT IT WAS ANYTHING WRONG WITH THE MANUFACTURER TRANSMISSION AND YET SINCE THEY HAVE ISSUED A RECALL ON THE TRANSMISSION, BUT NOW TELL ME I'M TOO FAR PAST MY WARRANTY(WHICH WAS ONLY 7,000 MILES AGO) I'M HEARTBROKEN BECAUSE I DON'T HAVE THE MONEY TO REPAIR THIS SORT OF SYSTEM, ESPECIALLY KNOWING IT IS A DEFECT ON THEIR PART.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11020937August 31, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER (LONGMONG FORD IN LONGMONT, CO) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND CANNISTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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