Ford Focus Complaints

22,326 consumer complaints on file.

#11057754December 31, 2017
POWER TRAIN
THE TRANSMISSION HAS BEEN REPAIRED TIME AND TIME WITH NO FIX. THE RECALL FIX WAS A FAILURE AS WELL. TOOK THE TRANSMISSION IN FOR REPAIR THEY STATED THAT WAS NORMAL FOR THAT TRANSMISSION. SOMETIMES IT JETS OFF THEN OTHER TIMES IT WILL NOT GO. FORD SHOULD HAVE REPLACED MY CAR OR THAT TRANSMISSION AWHILE AGO. THE CAR IS CURRENTLY GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057267December 29, 2017
POWER TRAIN, STEERING
(1) GOOGLE FORD TRANSMISSION SETTLEMENT. INCREDIBLY DANGEROUS PROBLEM WITH DESIGN. THAT'S THE BIGGEST PROBLEM AND ALTHOUGH I TOOK IT IN TO THE DEALER AND THEY "FIXED" IT I HAVE NO FAITH. (2) I HAD TO HAVE IT TOWED TO A DEALER THIS MORNING FOR ELECTRONIC POWER ASSIST FAILURE. LOST STEERING WHILE DRIVING. GOOGLED THAT AND FOUND OUT ABOUT THE MASSIVE PROBLEMS WITH THIS ISSUE. CONTACTED FORD AND THEY SAID VIN DOESN'T SHOW IT AS A RECALL. I'M ABSOLUTELY DISGUSTED WITH THE LEVEL OF DECEIT BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057040December 28, 2017
STEERING
MY POWER STEERING ASSIST MODULE WAS FAILING INTERMITTENTLY THROUGH OCTOBER/NOVEMBER 2016. FINALLY IN DECEMBER 2016 IT DECIDED TO FAIL COMPLETELY. LUCKILY I WASN'T ON THE ROAD, IT FAILED AFTER PARKING THE CAR AND HAS BEEN UNDRIVABLE EVER SINCE. I CAN START IT, ROLL IT FORWARDS AND BACK IN A STRAIGHT LINE, BUT THE STEERING IS LOCKED AND WON'T BUDGE. I HAVE A LITTLE OVER 39000 MILES ON IT AND IS JUST OUT OF WARRANTY BECAUSE OF THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057189December 28, 2017
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO UNLOCK AND THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO WILLIS FORD (15 N DUPONT BLVD, SMYRNA, DE 19977) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057258December 28, 2017
FUEL/PROPULSION SYSTEM
THE PURGE VALVE CAUSE THE CAR TO STALL IN TRAFFIC WHILE DRIVING AND BACK FIRE CAUSE THE GAS TANK TO SUCK IN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056785December 27, 2017
ELECTRICAL SYSTEM
THE IGNITION SWITCH IS VERY DIFFICULT TO TURN OR START THE CAR. IF I DO NOT PLAY WITH THE STEERING WILL IT WILL NOT START. I DON'T THINK THAT IT SHOULD BE THIS HARD TO START A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056801December 27, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED GEARS AND THE VEHICLE ACCELERATED. THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO APPLY THE BRAKES IN ORDER TO REDUCE THE SPEED OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TINPUSHER, LLC (801 S STATE ST UNIT 10 11, BUNNELL, FL 32110) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056847December 27, 2017
STEERING
I WAS DRIVING ON BUSY FOUR-LANE HIGHWAY IN FAST MOVING TRAFFIC IN MY 2012 FORD FOCUS A LIGHT CAME ON SAYING STEERING ASSIST FAILURE SERVICE REQUIRED. THIS SCARED ME VERY MUCH. IT WAS VERY DANGEROUS AND LIFETHREATENING. THE WHEEL WAS HEAVY AND HARD TO STEER GETTING OFF THE HIGHWAY CURVING EXIT. I WAS FRIGHTENED I WOULD HIT THE GUARDRAILS. BROUGHT CAR TO TORRINGTON, CT FORD DEALER WHO IS VERY NICE SAID STEERING GEAR ASSEMBLY NEEDS TO BE REPLACED $1,977. CALLED FORD ASKED WHY WAS FOCUS EXCLUDED FROM RECALL ISSUED FOR SAME REASON TO EDGE, FUSION AND EXPLORER. FORD REPRESENTATIVE NAMED PAM SAID "REASON IT WAS NOT INVOLVED IN RECALL IS BECAUSE BUILT AT DIFFERENT TIME AND USING DIFFERENT PART AFFECTED BY THE RECALL." I SAID BUT THEY ALL USED SAME TEMKIN MANUF. PART. HE SAID, "RECALLS ARE VIN SPECIFIC." WOULD NOT PAY FOR REPAIR, AND SAID MY COMPLAINT WOULD BE FORWARDED TO THE "APPROPRIATE INTERNAL DEPARTMENT". (THAT MUST BE THE DO-NOTHING-ABOUT-IT UNIT) HOW DISAPPOINTING AND EMBARRASSING THAT AN AMERICAN COMPANY DOESN'T CARE ABOUT ITS CUSTOMERS. THIS IS MY THIRD AND LAST FORD CAR I WILL BUY. WHO IS GOING TO DIE BEFORE BIG BUSINESS TAKES NOTICE? THERE ARE 508 COMPLAINTS ON THIS WEBSITE FOR THE SAME PROBLEM WITH THIS VEHICLE!! AND THOUSANDS MORE ON OTHER INTERNET SITES! WHY ARE WE SPINNING OUR WHEELS WITH THIS AGENCY THAT DOES NOTHING WITH THIS LIFE-THREATENING ISSUE. WHAT IS MORE IMPORTANT THAN BEING ABLE TO STEER OR BRAKE YOUR CAR? THIS STEERING ASSIST FAILURE IS DEADLY AND NEEDS TO BE INVESTIGATED AND RECALLED FOR SAFETY OF 2012 FORD FOCUS DRIVERS, THEIR PASSENGERS, AND OTHER DRIVERS ON THE ROAD.-- TK (FORMER FORD DRIVER)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056853December 27, 2017
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2014 FORD FOCUS ---- PURCHASED VEHICLE USED FROM DEALERSHIP IN WISCONSIN --- VEHICLE WAS ALMOST IN ACCIDENT LAST WEEK--- CONTACT HAD TO SWERVE TO ANOTHER LANE TO AVOID DRIVER IN ANOTHER LANE HITTING HER VEHICLE --- CONTACT TRIED TO HONK HORN AND HORN WAS NOT WORKING HORN CORRODED DUE TO HAVING ASSEMBLY TOO CLOSE TO FRONT WHEEL WELL--- VEHICLE WAS BROUGHT TO LOCAL FORD DEALERSHIP AND CONTACT HAD TO PAY TO GET HORN WIRING REPLACED--- DEALERSHIP STATED NO RECALL ON VEHICLE ----- HORN ASSEMBLY WAS ALSO REPLACED BY CONTACT DUE TO WIRING BEING CORRODED ---- 0 RECALLS ASSOCIATED WITH THIS VIN.... CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056382December 26, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE WALKING OUTSIDE OF THE VEHICLE, THE CONTACT NOTICED A STRONG FUEL ODOR. HE INSPECTED UNDERNEATH THE VEHICLE BY THE FUEL TANK AND NOTICED FUEL ON THE GROUND. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056536December 26, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CARHOP CAR LOTS, NOT ONLY IN TULSA, BUT IN SURROUNDING AREAS, ARE SELLING CARS THAT ARE UNSAFE, AT ANY COST. THE PROBLEMS RANGE FROM WARPED FRAMES, CRACKED STRESS POINTS, LEAKY FUEL SYSTEMS, ELECTRICAL ISSUES THAT COULDN'T BE FIXED BY DUCT TAPE, EVEN THOUGH IT'S VISIBLE WHERE THEY RE-TAPED THINGS. EXHAUST COMING INSIDE THE VEHICLE, ENGINE DRIVE TRAIN ISSUES THAT HAVE BEEN TEMPORARILY REPAIRED, SO THEY WILL RUN TEMPORARILY, BUT NEED FURTHER REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056591December 26, 2017
STEERING
2012 FORD FOCUS HAD INTERMITTENT STEERING ASSIST FAULT WARNINGS. SINCE 12/24/2017 THE FAULT WARNING DOES NOT GO AWAY AND I HAVE NO POWER STEERING. I CALLED 2 DIFFERENT FORD DEALERS, THEY BOTH DENIED ANY KNOWLEDGE OF ANY KNOWN PROBLEMS WITH THIS PROBLEM. I DID A TINY BIT OF RESEARCH AND QUICKLY FOUND THAT MANY OTHER OWNERS ARE HAVING THE SAME PROBLEM AND THAT YOUR AGENCY HAS HAD COMPLAINTS AND ARE OR DID INVESTIGATE THIS PROBLEM. IS THIS CAUSED BY AN EXPOSURE TO EXTREME HEAT FROM OTHER ENGINE COMPONENTS? THE FAULTS ALWAYS STARTED UPON STARTING THE CAR AND I WOULD TURN THE CAR OFF AND BACK ON,IT WOULD GO AWAY BUT KNOW IT WON'T GO AWAY AND I CANNOT DRIVE IT WITHOUT POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056260December 24, 2017
ELECTRICAL SYSTEM
FORD FOCUS 2011, IGNITION KEY TUMBLER FAILURE, CAN NOT START CAR. TUMBLER IN IGNITION NOT WORKING, TOLD I NEED TO REPLACE AND REPROGRAM CAR, CAN ONLY BE DONE BY DEALER. CHECKED ON LINE, THIS IS A COMMON PROBLEM, NO RECALL FOUND, WHY NOT. I WAS AT THE MALL XMAS SHOPPING, HAD TO HAVE CAR TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056147December 22, 2017
STEERING
STEERING FAULT FAILURE BEGAN AS AN INTERMITTENT PROBLEM AT 55,000 MILES. THE ISSUE COMMENCED WHEN THE VEHICLE WAS IN MOTION AND PRESENTS A DANGEROUS SITUATION. STEERING THE VEHICLE IS DIFFICULT BEYOND DESCRIPTION. NOW THE PROBLEM IS CHRONIC, REPAIR ESTIMATE FROM FAIR OAKS FORD IN NAPERVILLE, IL WAS $2,400.00. BASED ON THE NUMBER OF COMPLAINTS TO NHTSA AND EVIDENT ON A NUMBER OF OTHER SITES THIS IS NOT AN ISOLATED PROBLEM. FORD SHOULD BE COMPELLED TO ISSUE A RECALL FOR SAFETY REASONS ALONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055908December 21, 2017
POWER TRAIN
CLUTCH STICKS TO FLOOR AND WILL NOT COME BACK UP. I EXPERIENCED THE ISSUE AFTER THE CAR HAD BEEN SITTING ALL NIGHT ON A VERY COLD WINTER NIGHT IN UPSTATE NY. I WENT TO PUT THE CAR IN GEAR AND PULL OUT OF MY APARTMENT, BUT THEN THE CAR STALLED. I PUSHED THE CLUTCH PEDAL TO THE GROUND AND TRIED TO TAKE IT OUT OF GEAR. I COULDN'T MOVE THE SHIFT LEVER. I LIFTED MY FOOT UP AND THE CLUTCH WAS STUCK TO THE FLOOR. I PULLED THE CLUTCH PEDAL BACK UP FORCEFULLY BY HAND SEVERAL TIMES WHILE TRYING TO GET THE CLUTCH TO WORK. EACH TIME IT STUCK TO THE FLOOR. HAD THE CAR TOWED TO THE DEALERSHIP ON A FLATBED. THEY HAD IT FOR A WEEK AND COULD NOT REPRODUCE THE ISSUE. I SUSPECT IT'S BECAUSE THE WEATHER HAD CONSIDERABLY WARMED UP WHILE IT WAS WITH THEM. SINCE THEY CAN'T REPRODUCE THE ISSUE THEY DECIDED NOT TO MAKE ANY REPAIRS. BOTTOM LINE IS THAT I'M SCARED THE CLUTCH WILL BECOME INOPERABLE WHILE DRIVING AND PREVENT ME FROM BEING ABLE TO SHIFT DURING A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055525December 19, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 15 MPH AND DECELERATING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO BOGGUS FORD MC ALLEN (1400 E EXPY 83, MCALLEN, TX 78501, (956) 686-7411) TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055558December 19, 2017
ELECTRONIC STABILITY CONTROL (ESC)
MY HAZARD LIGHTS DID NOT WORK BECAUSE THE SWITCH DIDN'T WORK. HAD TO GET IT REPLACED SO I COULD USE THEM IF I HAD A BREAK DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055298December 18, 2017
STEERING
WHILE PULLING OUT OF MY GARAGE I RECEIVED A "STEERING ASSIST FAULT" NOTIFICATION ON MY DASHBOARD. I HAD TO MISS ANOTHER DAY OF WORK FOR THIS ISSUE. I SAY ANOTHER BECAUSE I HAVE HAD MY VEHICLE IN THE SHOP OVER 20 TIMES FOR OTHERS ISSUES ON TOP OF THIS. I PURCHASED MY FOCUS IN 2013 BRAND NEW AND 4 YEARS LATER MY STEERING GEAR NEEDS TO BE REPLACED? SINCE I'M AT 70,000 MILES I'M WELL PAST ANY COVERAGE AND THEY WANT ME TO SHELL OUT 1600 DOLLARS TO REPLACE IT. I'VE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE DRIVING OFF THE LOT (TRANSMISSION, CLUTCH, SEAL LEAKS) AND THIS IS JUST ANOTHER NOTCH ON MY FORD VEHICLE OWNER BELT!! NOT HAPPY AT ALL WITH THIS PURCHASE AND WILL NEVER PURCHASE A FORD VEHICLE AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055364December 18, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE WOULD NOT ACCELERATE BEYOND 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSORS INSIDE THE TRANSMISSION WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055100December 17, 2017
STEERING
A NOTICE ON THE DASH APPEARED AT STARTUP(STATIONARY) , STATING POWER STEERING ASSIST FAULT SERVICE REQUIRED. THIS MAKES STEERING VERY DIFFICULT. THIS HAS HAPPENED BEFORE BUT THE WARNING WOULD GO AWAY ON NEXT START UP. WHEN I TOOK IT TO A MECHANIC I WAS TOLD THAT NO CODES WERE SHOWING. I HAVE HAD MY CAR AT A FORD SERVICE DEPARTMENT AND THEY TOLD ME THERE ARE NO OPEN RECALLS OR BULLETINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus