Ford Focus Complaints

22,326 consumer complaints on file.

#11063418January 18, 2018
UNKNOWN OR OTHER
WHILE I WAS DRIVING TO WORK TODAY. ON 1/17/2018 MY TRANSMISSION FAULT LIGHT WHEN ON WHILE IN MOTION AND WHEN I STOPPED THE CAR, SHUT IT DOWN, AND RESTARTED IT IT WHEN OFF BUT CAME RIGHT BACK ON. IS THERE A RECALL FOR TRANSMISSIONS ON FORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063422January 18, 2018
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
DRIVING ON A CITY STREET WHEN IT JUST WOULD NOT GO AFTER A RED LIGHT. WHEN I DID GET IT TO MOVE OFF OF THE CITY STREET TO A PARKING LOT IT WAS HARD TO STEER. ALL THE LIGHTS STARTED FLASHING. I COULD NOT LOCK THE DOORS WITH MY REMOTE, WOULD NOT START. I HAD TO HAVE IT TOWED TO MY HOUSE. THE NEXT MORNING I PUT MY CODE READER ON THE VEHICLE AND FOUND ABOUT 13 FAULT CODES WHICH I RESET SINCE THEN I HAVE HAD MULTIPLE INSTANCES OF MY VEHICLE SHUTTING DOWN, HARD STEERING AND TRANSMISSION NOT SHIFTING OR GOING INTO GEAR. DISPLAYS TRANSMISSION OVERHEATING, TRANSMISSION MALFUNCTION SERVICE NOW. WONT,T GO INTO GEAR. HORN STOPPED WORKING AND WITHUT DOING ANYTHING IT SUDDENLY STARTED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063427January 18, 2018
ELECTRICAL SYSTEM, POWER TRAIN
RIGHT NOW, FORD IS REBUILDING THE HYBRID TRANSITION FOR MY 2013 FORD FOCUS FOR AT LEAST THE 4TH OR 5TH TIME. THERE HAVE BEEN SO MANY PROBLEMS WITH THIS MODEL, SO MANY COMPLETE SHUT DOWNS (SOMETIMES AS I AM GETTING ON THE HIGHWAY) AND SO MANY SERVICE APPOINTMENTS THAT IT'S ASTONISHING THERE ARE NO OFFICIAL RECALLS ON THE BOOKS. I WOULD ABSOLUTELY NEVER CONSIDER BUYING ANOTHER FORD UNTIL THEY MAKE THIS SITUATION RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063588January 18, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
I PURCHASE A 2013 FORD FOCUS JULY OF 2013. ABOUT 3 MONTHS AFTER I PURCHASED THE CAR, IT STARTED TO JERK AS I WOULD PRESS THE GAS TO ACCELERATE THE AUTO. I'VE TAKEN IT INTO THE DEALERSHIP ABOUT 6 TIMES SINCE. THEY'VE RESET THE SYSTEM AND ABOUT A MONTH LATER, THE CARD WOULD JERK AGAIN. THIS PAST SUMMER, IN A PARKING LOT OF A SHOPPING CENTER MY CAR WOULDN'T TURN ON. I HAD TO CALL A TOWING COMPANY AND TAKE IT INTO THE DEALERSHIP AGAIN TO HAVE CHECKED OUT. THEY SAID IT WAS DUE TO THE CLUTCH, IT NEEDED TO BE REPLACED. IT WAS REPLACED AND THE JERKING CONTINUED TO THE POINT I WAS SO USED TO IT, I FORGOT ABOUT IT. A FEW NIGHTS AGO I HAD THE MOST TERRIFYING SITUATIONS WHILE DRIVING. AS I WAS DRIVING, I'D PRESS THE BRAKE TO STOP AT THE RED LIGHT AND THE CAR KEPT WANTING TO ACCELERATE, MAKING THE SYSTEM GO CRAZY AND THE CAR DIEING. I WAS ABLE TO TURN THE CAR BACK ON BUT IT DIED AGAIN. THE DEALERSHIP NOW SAYS ITS THE CLUTCH AND SOMETHING ON THE TRANSMISSION THAT NEEDS TO BE REPLACED. NOW, I GET A CALL SAYING THEY CANNOT REPLACE THE CLUTCH UNTIL I REPLACE THE RELEASE BARING, WHICH I HAVE TO PAY OUT OF POCKET. MY LIFE WAS IN DANGER AND I COULD HAVE EASILY CRASHED INTO ANOTHER CAR. I AM SO FURIOUS WITH FORD AND WILL NEVER PURCHASE ANOTHER CAR FROM THEM. I DON'T UNDERSTAND HOW I HAVE TO PAY OUT OF POCKET FOR A PART THAT IS ON RECALL TO BE REPLACED. VERY UPSET!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063290January 17, 2018
ELECTRICAL SYSTEM
I RECENTLY BROUGHT MY 2014 FOCUS IN TO THE DEALER, BECAUSE THE TRUNK WOULD NOT OPEN. ACCORDING TO THE FORD DEALER, THIS IS A KNOWN ISSUE, AND THE WIRING NEEDED TO BE REPLACED. ALTHOUGH I PAID THE WHOPPING $421.30 FOR THE REPAIR, INCLUDING A $120 DIAGNOSTIC FEE, I FEEL THAT FORD SHOULD TAKE RESPONSIBILITY SINCE THIS IS A KNOWN ISSUE UNRELATED TO NORMAL WEAR AND TEAR ON A VEHICLE AND ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063412January 17, 2018
FUEL/PROPULSION SYSTEM
THE CAR IS STUTTERING WHEN IT GOES FROM 0-45, STUTTERING WHILE PARKED, AT YA LIGHT/ STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062852January 15, 2018
POWER TRAIN
THE VEHICLE LOST THE ABILITY TO REVERSE (PARKING LOT), AND THE TRANSMISSION LURCHES WHILE SHIFTING GEARS (STREET/HIGHWAY). I TOOK IT TO THE SERVICE DEPARTMENT OF MY FORD DEALER, AND THEY SAID IT IS THE TCM MODULE -- THE SAME PART THAT IS THE SUBJECT OF A CLASS ACTION LAWSUIT. I'M AFRAID TO DRIVE THE VEHICLE BECAUSE EVERYONE WHO HAS THIS ISSUE SAYS IT RECURS AFTER FORD RE PROGRAMS THE TCM, WHICH DOES NOT FIX THE PROBLEM WHICH GETS PROGRESSIVELY WORSE, OFTEN LOSING POWER ON THE HIGHWAY OR THE STEERING WHEEL LOCKING. I DON'T TO KEEP HAVING TO DRIVE THIS VEHICLE UNTIL ENOUGH PEOPLE DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062882January 15, 2018
STEERING
THE POWER STEERING ON THIS CAR IS DETECTIVE. IT CAN GO OUT WITHOUT NOTICE AND MAKE THE CAR HARD TO DRIVE. ON MANY, MANY OCCASIONS MY POWER STEERING WOULD NOT WORK WHEN I STARTED MY CAR. I WOULD TURN OFF AND THEN RESTART THE CAR AND IT WOULD WORK AGAIN. RECENTLY, I LOSS POWER STEERING TWICE WHILE DRIVING ON A CITY STREET. I WAS ABLE TO MANUALLY STEER TO A SAFE PLACE BOTH TIMES. I RESTARTED THE CAR AND RETAINED POWER STEERING ONCE AGAIN. SHORTLY THEREAFTER THE POWER STEERING WENT OUT ALL TOGETHER THE POWER STEERING ON THESE 2012 FORD FOCUS IS DETECTIVE AND THE FORD COMPANY NEEDS TO BE HELD ACCOUNTABLE AND A RECALL ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062785January 15, 2018
SEAT BELTS
I HAVE CONTACTED YOU ON THIS MATTER BEFORE AND I HAVE JUST TALKED TO FORD REGARDING THE SEATBELT ISSUE AND WAS TOLD THAT THEY CANT MAKE AN INDEPENDENT DEALER STAND BY A WARRANTY I BELIEVE SEATBELTS ARE A SAFETY ISSUE MY SEATBELT DOESN'T RETRACT IT HAS LOCKED ON ME AFTER I HAVE GOTTEN IT BACK AND I COULDN'T PUT IT ON FOR ALMOST A BLOCK WHEN IT FINALLY RELEASED SO I COULD PUT IT ON , IT ALSO DOESN'T LOCK WHEN I JERK IT FORWARD WHILE DRIVING. MY WORRY IS IF WE WERE TO GET IN AN ACCIDENT AND MY SEATBELT DOESN'T LOCK I WOULD STILL HIT THE WINDSHIELD TO ME THAT IS A SAFETY CONCERN AND FORD SHOULD STAND BY THEIR LIFETIME SAFETY WARRANTY. I AM THE PASSENGER AND THE SEATBELT ON THE DRIVER SIDE IS JUST STARTING TO ACT UP ON OCCASION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062810January 15, 2018
UNKNOWN OR OTHER
FORD HAS SAFETY RECALL FOR FAULTY DOOR LATCHES AND DEALERSHIP STATES 1 TO 2 MONTH BACK UP. JACK MADDEN FORD REFUSED TO TAKE VEHICLE AND MAKE REPAIR. THIS ISSUE ACCORDING TO SERVICE DEPARTMENT AT RODMAN FORD IS THE DOOR LATCH MAY NOT SECURE AND THE DOOR COULD OPEN DURING VEHICLE OPERATION. IF THE STATE OF MASS CAN GIVE A REJECTION STICKER TAKING AN UNSAFE VEHICLE OFF THE ROAD WHAT IS MY OPTION IF THE DEALERSHIP REFUSES TO REPAIR THE RECALL AND SHOULD THE VEHICLE BE TAKEN OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062605January 13, 2018
POWER TRAIN
TRANSMISSION FAILURE. CAR WAS STOPPED IN A PARKING LOT AND HILL ASSIST LIGHT CAME ON, WARNING ON INFO CENTER SCREEN SAYING HILL ASSIST UNAVAILABLE. WHEN TRYING TO MOVE FORWARD CAR REVED LIKE IT WAS IN NEUTRAL, INFO CENTER SHOWING "D". MOVED SHIFT LEVER TO PARK, NO CHANGE ON INFO SCREEN, REVERSE AND DRIVE NO CHANGE. SHUT OFF CAR AND CAR WOULD NOT START LIKE IT WAS IN GEAR. PLACED LEVER IN PARK AND REMOVED FOOT FROM BRAKE AND CAR STARTED ROLLING. MOVED CAR TO PARKING SPOT WITH LEVER IN PARK AND INFO SCREEN SHOWING DRIVE. ONLY PARKING BRAKE KEPT CAR FROM MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062394January 12, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT WAS TRANSPORTING HER GRANDSON AND DRIVING 30 MPH, THE REAR DRIVER'S SIDE DOOR FLEW OPEN WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO CLOSE AND REMAINED AJAR. THE CONTACT WAS CONCERNED THAT A PASSENGER COULD BE INJURED. THE CONTACT CALLED JOHN L SULLIVAN CHEVROLET AT (916) 782-1243 (350 AUTOMALL DR, ROSEVILLE, CA 95661) AND WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS TAKEN TO BIG VALLEY FORD LINCOLN (800-871-8112, 3282 AUTO CENTER CIR, STOCKTON, CA 95212) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062430January 12, 2018
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED. THE FAILURE RECURRED SEVERAL TIMES. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 23,700. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062485January 12, 2018
SEAT BELTS
SEAT BELT ON PASSENGER SEND DOES NOT RET TACT AND SOME TIMES DOES NOT COME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062294January 11, 2018
WHEELS
THE REAR WHEEL BEARINGS HAD TO BE REPLACED AFTER MAKING A VERY LOUD NOISE WHEN THE CAR WAS IN MOTION, WORSENING WITH SPEED. THEY HAVE HAD TO BE REPLACED TWICE SINCE THEN AND THAT WAS JUST OVER 6 MONTHS AGO! THE MECHANIC INFORMED US THAT THERE DOES NOT APPEAR TO BE ANYTHING WRONG THAT WOULD CAUSE THEM TO KEEP WEARING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061643January 10, 2018
UNKNOWN OR OTHER
FIRST THING IS THE DRIVER SIDE EXTERIOR DOOR HANDLE. WENT TO OPEN DOOR AND IT WOULD NOT WORK. NOW I HAVE TO SPEND MONEY TO HAVE IT REPAIRED. BUT SAME THING HAPPENED TO PASSENGER SIDE AS WELL NUMEROUS TIMES. THE CULPRIT IS A PLASTIC PIECE INSIDE OF PANEL. THIS HAS HAPPENED SEVERAL TIMES ALREADY. LOOKS LIKE TO ME READING OTHER COMPLAINTS HAVE BEEN LODGED AGAINST FORD. EACH TIME THIS OCCURRED I WAS ENTERING THE VEHICLE WHILE PARKED. A RECALL DEFIANTLY NEEDS TO HAPPEN ON THIS ISSUE, BEFORE SOMETHING ELSE GOES WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061968January 10, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE CAPLESS GAS TANK IS TRAPPING AIR, CAUSING THE CAR TO "BURP" AND SOMETIMES TURNING ENGINE OFF EVEN WHEN DRIVING. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 8 MONTHS. BUT MORE FREQUENTLY LATELY. I WAS DRIVING DOWN THE INTERSTATE AND MY ENGINE CUT OFF FROM IT. WENT TO GET IT CHECKED OUT AND THE SERVICE CENTERS KEEP GIVING ME THE SAME RESPONSE EVERYWHERE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11061998January 10, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE HESITATED TO ACCELERATE. ADDITIONALLY,THE CHECK ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,777.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061555January 9, 2018
ELECTRICAL SYSTEM
RADIO DON'T WORK MAKE A LOUD SQUEEKING NOISE WHILE DRIVING WHEN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061141January 8, 2018
AIR BAGS
THE AIRBAG LIGHT SUDDENLY CAME ON ONE DAY AND IT DOES NOT GO OUT. I RESEARCHED IT ON GOOGLE AND IT APPEARS TO BE VERY COMMON IN FORD FOCUS VEHICLES. THE SAFETY ISSUE IS THAT IN MY RESEARCH I LEARNED ALTHOUGH THIS IS A COMMON ISSUE, IF THE LIGHT IS ON THE AIR BAG WILL NOT WORK IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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