Ford Focus Complaints

22,326 consumer complaints on file.

#11071614February 7, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW AND HIGH BEAM HEADLIGHTS FAILED TO ILLUMINATE BRIGHTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO METRO FORD OF MADISON (5422 WAYNE TERRACE, MADISON, WI 53718, (608) 246-3600), BUT THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067237February 6, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
IT STARTED AT ON TIME WHEN GOING TO EXIT THE STATIONARY CAR, I COULD NOT EXIT THE CAR BECAUSE THE LOCK WOULD NOT UNLATCH, YOU COULD NOT OPEN THE DRIVER OR PASSENGER DOORS FROM INSIDE OUR OUTSIDE. NOW IT HAS MOVED ON TO ALL THE DOORS, SOMETIMES THEY WORK AND OPEN SOMETIMES THEY DON'T. I HAVE REPLACED THE DRIVER DOOR HANDLE 3 TIMES ALREADY FOR THE SAME ISSUE EACH TIME, IN THE HANDLE LATCH ITSELF THERE IS A LITTLE PLASTIC PIECE THAT KEEPS BREAKING INSIDE THE HANDLE NOT ALLOWING THE HANDLE TO PULL OPEN THE DOOR. AND NOW THE LAST ISSUE WHEN TAKING OFF THE LOCKS AUTOMATICALLY LOCK AFTER A COUPLE OF SECONDS WHEN DRIVING SOMETIMES THEY LOCK SOMETIMES THEY DON'T. I CAN NO LONGER LOCK MY CAR WHEN LEAVING IT BECAUSE YOU NEVER KNOW IF AND WHEN THE LOCKS WILL OPEN AS WELL AS WHICH DOOR WILL CHOOSE TO REMAIN CLOSED AND NOT OPEN....I HAVE HAD TO GO IN THROUGH THE TRUNK SEVERAL TIMES QUIET EMBARRASSING. I HAVE BROUGHT IT TO MY LOCAL FORD COMPANY SEVERAL TIMES FOR THEM TO FIX THE ISSUE, THEY TELL ME IT IS MY PROBLEM NOT A MANUFACTURES DEFECT..ONE DOOR YES I COULD UNDERSTAND ALL FOUR DOORS NO THERE IS A PROBLEM WITH THE SYSTEM. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I CAN NOT ALWAYS GET MY CHILD OUT OF THE BACK SEAT BECAUSE THERE IS NO GUARANTEE THAT THE DOOR WILL OPEN PLEASE LOOK INTO THIS I HAVE DEALT WITH IT LONG ENOUGH AND CAN NO LONGER CONTINUE TO WORRY ABOUT MY CHILD'S SAFETY, MY SAFETY OR THE LACK THERE OF PROTECTION OF NOT BEING ABLE TO LOCK MY OWN CAR WITHOUT KNOWING IF I CAN GET BACK IN LET ALONE SOMEONE ELSE GETTING IN. THIS HAS DATED BACK TO WHEN MY ORIGINAL WARRANTY FELL OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067242February 6, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING 15 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SLID DUE TO SNOW AND ICE ON THE ROAD. AS A RESULT, THE VEHICLE CRASHED INTO A STOP SIGN AND A TREE. THE CONTACT TURNED OFF THE VEHICLE AND CALLED THE POLICE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION CENTER WHERE IT REMAINED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT WAS INFORMED THAT TAKATA WAS NOT THE MANUFACTURER OF THE AIR BAGS IN THE VEHICLE. THE FAILURE MILEAGE WAS 100,600.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11067248February 6, 2018
SEATS
DRIVERS SEAT WILL SLIDE SIDE TO SIDE DURING TURNS. ONLY SLIDES ABOUT .5" BUT SLIDES NONE THE LESS. SLIDES LEFT TO RIDE. AFTER MULTIPLE TRIPS TO THE DEALER FINALLY GETTING A NEW SEAT FRAME INSTALLED. THEY WERE VERY HESITANT, BUT THEN FOUND OUT ITS ON BACK-ORDER. BUT THIS COULD LEAD TO INJURY DURING AN ACCIDENT. AS IT MAY HAVE YOU OFF CENTER OF THE AIRBAG IF DEPLOYED. AFTER DOING SOME RESEARCH FOUND, OUT THIS PROBLEM ISNT FIXED WITH NEW SEAT TRACK IT WILL REAPPEAR AFTER SEVERAL MORE THOUSAND MILES OF DRIVING. STARTED TO NOTICE AROUND 7000 MILES, AND HAS GOTTON PROGRESSIVELY WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067252February 6, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING AND THE CAR KEPT TURNING OF. IT HAPPENED WHEN I WAS STOPPED AT A LIGHT AND MULTIPLE TIMES WHEN I WAS DRIVING. IT DOESN'T SHUTTER AND STALL, IT JUST SHUTS OFF. ENGINE LIGHT CAME ON WITH P1450 AND P0456. IT IS EVIDENTLY A KNOWN ISSUE. THERE WAS A RECALL FOR 2010-2011 FORD FUSIONS FOR THE EXACT SAME THING. "SOME OF THESE VEHICLES MIGHT HAVE A CANISTER PURGE VALVE THAT DOES NOT WORK PROPERLY, CAUSING INTERNAL PRESSURE CHANGES INSIDE THE FUEL TANK. REPEATED PRESSURE CHANGES INSIDE THE TANK COULD RESULT IN A CRACK ON THE TOP OF THE TANK, POSSIBLY ALLOWING FUEL TO LEAK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN LEAD TO A FIRE." THERE IS NO RECALL FOR THE FORD FOCUS MODELS AFFECTED, EVEN THOUGH IT IS A KNOWN ISSUE AND NOT RELATED TO NORMAL WEAR. IT IS A MANUFACTURER DEFECT. IT WAS A VERY SCARY EXPERIENCE AND A VERY COSTLY ONE TO REPAIR. I AM UNDER 60,000 MILES. I DO NOT UNDERSTAND WHY THERE IS A RECALL ON ONE MODEL, BUT NOT THE OTHER FOR THE EXACT SAME MANUFACTURER ISSUE. THE ESTIMATED REPAIR COST IS $1800 FROM THE FORD DEALERSHIP SERVICE DEPARTMENT. I WAS ALMOST HIT, BECAUSE IT HAPPENED WHILE I WAS MAKING A TURN. IT CAUSED ME EXTREME ANXIETY. THIS IS NOT THE FIRST MANUFACTURER ISSUE I HAVE HAD WITH THIS CAR. NOT LONG AFTER GETTING IT, I HAD TRANSMISSION ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067267February 6, 2018
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING AT UNDISCLOSED SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY AND THE PASSENGER SIDE MOTOR MOUNT WAS REPLACED SEVERAL MONTHS AGO, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BUTCH OSTALET FORD LINCOLN (9274 US 49, GULFPORT, MS 39503, (228) 863-5525) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS SLIPPING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE WARRANTY PERIOD HAD EXPIRED AND NO ADDITIONAL ASSISTANCE WOULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067318February 6, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHEN PRESSING ON THE GAS VEHICLE HESITATES BEFORE JERKING FORWARD. WHEN PLACING THE VEHICLE FROM PARK TO REVERSE, VEHICLE WILL NOT ENGAGE/MOVE IN REVERSE. CONSTANT PROBLEMS WITH VEHICLE WHILE TRYING TO BEGIN DRIVING OR WHILE TRYING TO OPERATE BASIC FUNCTIONS ON A DAILY BASIS. THIS NEEDS TO BE ADDED TO THE EXTENDED WARRANTY/RECALL FOR THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067352February 6, 2018
UNKNOWN OR OTHER
WINDSHIELD TRIM FLEW OFF WHILE DRIVING ON HIGHWAY, CAR HAS ONLY 34,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066935February 5, 2018
ELECTRICAL SYSTEM
REAR RIGHT PASSENGER DOOR WILL NOT UNLOCK/OPEN. WHEN TRYING TO UNLOCK I DON'T HEAR THE SOLENOID MOVING. WHEN TRYING TO OPEN FROM EITHER INSIDE OR OUT IF FEELS LIKE THE HANDLE ISN'T MOVING ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066953February 5, 2018
AIR BAGS, ELECTRICAL SYSTEM
CONNECTOR FOR AIRBAGS KEEP COMING UNDONE. WE TOOK IN AFTER SEEING NOTIFICATION ON DASH SHOWING AIRBAG ISSUE. PAID 170 FOR THEM TO PUT A NEW CONNECTOR IN. LESS THAN A YEAR LATER IT IS LOOSE AGAIN. WE CANNOT KEEP PAYING $170 FOR THEM TO FIX THIS. THE SWITCH JUST HANGS UNDER THE DRIVER'S SEAT AND WE HAVE MADE A POINT OF NOT PUTTING ANYTHING UNDER THERE IN CASE THIS WAS THE PROBLEM. I HAVE SEEN ONLINE WHERE AIRBAGS ARE NOT DEPLOYING. COULD BE A FAULTY SWITCH UNDERNEATH CAUSING THIS TO HAPPEN. HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/FORD/FOCUS/AIR_BAGS/PROBLEM.ASPX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067073February 5, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD FOCUS. ON SEVERAL OCCASIONS, THE KEY COULD NOT BE INSERTED INTO THE IGNITION SWITCH AND THE VEHICLE COULD NOT BE STARTED IMMEDIATELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (PARKS FORD & LINCOLN OF GAINESVILLE LOCATED AT 3333 N MAIN ST, GAINESVILLE, FL 32609) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066760February 3, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
DRIVING MY 2014 FOCUS ENGINE SHUT DOWN ,PULLED OVER TO THE SHOULDER OF ROAD IN SNOW STORM ,ALL MOST HIT BY TRACTOR /TRAILER ,THIS WAS ON I- 376 IN PA ,AFTER FEW MINUTES CAR STARTED THEN STALLED AGAIN , THEN CAR STARTED AND WAS ABLE TO CONTINUE ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066817February 3, 2018
POWER TRAIN
CLUTCH AND FRONT SEAL DEFECTIVE CAUSING TRANSMISSION FLUID TO LEAK OUT THEREBY CAUSING TRANSMISSION BEARINGS TO FAIL. FORD ADMITS TO DEFECTIVE FRONT SEALS AND WILL REPLACE FOR FREE BUT REFUSES TO COVER TRANSMISSION PROBLEM THAT WAS DUE TO THEIR DEFECTIVE SEALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066138January 31, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE REVERSING OUT OF A PARKING SPACE, THE CONTACT'S VEHICLE ACCELERATED IN REVERSE AND CRASHED INTO TWO OTHER VEHICLES. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR THE BODY DAMAGE. THE VEHICLE WAS THEN DRIVEN TO FRONTIER FORD DEALER (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,440.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11065823January 30, 2018
ENGINE, VEHICLE SPEED CONTROL, STEERING
THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065622January 29, 2018
UNKNOWN OR OTHER
HORN STOPPED WORKING AT 3 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065568January 28, 2018
ENGINE
DRIVING CAR , CHECK ENGINE LIGHT CAME ON AT 5800 MILE, SCAN TOOL STATED CODE P0340 AND P0344, REPLACE CAM SENSOR. CLEAR CODES, DROVE CAR 3 DAYS 5980 MILE ,CHECK ENGINE FLASH COUPLE TIME AND STAY ON STARTED SMELL OIL AND SOUND LIKE IT WAS MISFIRING, SCAN IT AGAIN AND IT SAID CODE P0340 AND P0344, CALLED DEALER BOB BELL FORD GLEN BURNIE MD. TOLD ME NEXT OPENING FOR APPOINTMENT WOULD BE WEEK 1/2 , I SAID OK. TOOK CAR THERE, THEY CALLED AND SAID THERE A HOLE IN PISTON # 4 , NEED NEW ENGINE AND NOT COVER UNDER WARRANTY BECAUSE OF MODIFICATION, I ASK WHAT MODIFICATION AND THEY SAID CALL FORD MOTOR, WE DON'T HAVE ANY PAPER WORK. CALLED FORD MOTOR CUSTOMER SERVICE , THEY SAID CALL BOB BELL. COMPLETE RUN AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065569January 28, 2018
POWER TRAIN
DRIVING DOWN INTERSTATE 97 AT 65 MPH SHIFT TO 6 GEAR AND CLUTCH PETAL STUCK TO FLOOR, SMELL OF CLUTCH BURNING , PULLED TO SIDE OF ROAD TURNED CAR OFF. REACH DOWN AND TRY TO PULL CLUTCH PETAL BACK UP AND IT WOULD NOT COME BACK UP. WAITED 30 MIN, TRY AGAIN, COULD NOT PULL IT UP. CALL FOR TOW TRUCK.. CALL BOB BELL FORD SERVICE DEPT. THEY STATED IT A WEAR PART AND IT WAS NOT COVER BY WARRANTY, I TOLD THEM WITH ONLY 1896 MILES ON IT, THEY STATED AGAIN IT A WEAR PART. I CALL FORD CUSTERMER SERVICE AND THEY GAVE ME A COMPLAINT NUMBER AND GOT BACK WITH ME AND THEY SAID NOT COVERED IT A WEAR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065008January 26, 2018
POWER TRAIN
CAR HAS BEEN PRESENTING TRANSMISSION ISSUES SINCE DAY 1. I BELIEVE THAT THERE IS A TRANSMISSION RECALL FOR THIS CAR, HOWEVER I DO NOT SEE IT LISTED FOR MY VIN #. THE ISSUES ARE PERCEIVED WHEN THE CAR IS IN MOTION, AND BOTH, CITY AND HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065342January 26, 2018
STEERING
STARTING IN OCTOBER 2017, MY POWER STEERING FAILED WHILE OPERATING MY CAR. THE PROBLEM HAS STARTED HAPPENING INTERMITTENT AND UNEXPECTEDLY. SOMETIMES, THE ISSUE OCCURS WHEN TURNING ON THE CAR (BEFORE EVER TURNING THE STEERING WHEEL). OTHER TIMES, IT HAPPENS WHILE DRIVING (BOTH TIMES I WAS GOING STRAIGHT AND HAD TO STOP IN THE MIDDLE OF THE ROAD).. WITHOUT POWERSTEERING, IT MAKES IT ALMOST IMPOSSIBLE TO STEER AT HIGHER SPEEDS AND IS EXTREMELY DANGEROUS. THERE ARE 75 UNIQUE COMPLAINTS ABOUT THIS ISSUE ON THIS ONE WEBSITE - HTTP://M.CARCOMPLAINTS.COM/FORD/FOCUS/2012/STEERING/POWER_STEERING_FAILURE.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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