Ford Focus Complaints

22,326 consumer complaints on file.

#11103373June 22, 2018
SERVICE BRAKES
TL* THE CONTACT RENTED A 2018 FORD FOCUS FROM ENTERPRISE RENT-A-CAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE LOST BRAKING ABILITY AND STRUCK ANOTHER VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BACK TO ENTERPRISE RENT-A-CAR AND NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT VIN NOT AVAILABLE. CONSUMER STATED THE BRAKES WOULD NOT GRAB. CAR JUST KEPT MOVING BECAUSE CONSUMER WAS TRAVELING AT A LOW RATE OF SPEED, THERE WAS A MINOR DAMAGE TO BOTH CARS. UPDATED 9/26/18*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11102986June 21, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THIS VEHICLE BOGS DOWN, HAS LOW POWER, AND SLOW ACCELERATION. DOES NOT SHOW ANY FAULT CODES OR SERVICE LIGHTS. I TOOK THIS FORD FOCUS TO TWO DIFFERENT SHOPS; ONE OF THEM BEING A FORD DEALER. THEY COULD NOT FIND ANYTHING WRONG. NO PART FAILURES. NO CODES TO TROUBLESHOOT. THEY SAID THAT THEY CAN NOT EXPLAIN THE REASONING FOR THIS BY THE CAR SEEMS FINE ALTHOUGH IT HAS THIS ISSUE. IT MAKES LEAVING FROM A STOP VERY DANGEROUS AS THE CAR IS REALLY SLOW TO ACCELERATE. IT HAS ALMOST CAUSED TWO ACCIDENTS WHERE OTHER DRIVERS ARENT EXPECTING MY SLOW ACCELERATION. THIS IS COMMON IN THE VEHICLES WITH THE AUTOMATIC TRANSMISSIONS. BUT MY FOCUS HAS A MANUAL TRANSMISSION. SO FORD DEALERS AND SERVICE SUPPORT ONLINE ARE AT A MISS FOR WHAT THE ISSUE WOULD BE AS THE VEHICLE SHOWS NO ISSUES IN THE HEALTH REPORT. AFTER TALKING TO FORD SERVICE ONLINE THEY HAVE ASKED FOR ME TO GO TO THE NHTSA AND PLACE AN OFFICIAL REPORT SO THAT THIS ISSUE CAN BE INVESTIGATED AS IT IS NOT THE FIRST. THIS VEHICLE HAS HAD THE SPARK PLUGS, COILS REPLACED AND STILL NO DIFFERENCE. THIS IS A DANGER FOR ANYONE DRIVING OR NEAR THIS VEHICLE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103054June 21, 2018
STEERING
POWER STEERING FAILURE. NEEDS TOTAL REPLACEMENT. VEHICLE ONLY HAS 46,000 MILES. I WAS LUCKY I WAS NOT DRIVING IT, WHEN IT WENT OUT. I AM GUESSING THE TEMP THAT DAY HAD SOMETHING TO DO WITH IT. TEMP WAS 85 THAT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103088June 21, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
STARTING FEBRUARY 2018 THE CAR WAS JERKING AND IT HAD TURNED OFF ON ME WHILE ON THE HIGHWAY 3 TIMES. I HAVE CHANGED OXYGEN SENSORS AND PURGE VALVE (I HAVE RECEIPTS) AND IT HAD INITIALLY HELPED. AS OF JUNE 2, 2018, IT IS JERKING AND TURNING OFF AGAIN AND THROWING CHECK ENGINE CODE P0805 AND P080A. THE SYSTEM FROM CAR NOTIFIED ME THAT THE TRANSMISSION WAS HOT AND NEEDED TO BE TURNED OFF. FROM JUNE 2, 2018 I HAVE NOT DRIVEN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103089June 21, 2018
POWER TRAIN
ISSUES WITH MY TRANSMISSION SHUDDERING WHEN ACCELERATING FROM A STOP IN JUNE OF 2017. VEHICLE WAS TAKEN IN FOR DIAGNOSIS AND WAS INFORMED THAT CLUTCH SHUDDER WAS OVER THE LIMIT. CLUTCH ASSEMBLY ON THE VEHICLE WAS REPLACED. THIS WAS AT 49131 MILES. IN JUNE OF 2018 SAME ISSUE WITH SHUDDERING TRANSMISSION RETURNED. VEHICLE WAS AGAIN TAKEN TO SERVICE DEPARTMENT. INFORMED THAT THE CLUTCH WAS SHUDDERING ST 443 AND THE MAX IS 250. WAS AGAIN TOLD THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THIS WAS AT 71351
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103090June 21, 2018
STRUCTURE:BODY
I HAVE NOT BEEN ABLE TO GET MY VEHICLE REPAIRED BY FORD PER NHTSA 16V-643 BECAUSE PARTS ARE STILL NOT AVAILABLE. I RECEIVED THE RECALL NOTICE IN 2016 AND PARTS ARE STILL NOT AVAILABLE ACCORDING TO MY LOCAL DEALER! DO YOU KNOW WHEN FORD WILL HAVE PARTS TO CORRECT THIS SAFETY RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102733June 20, 2018
FUEL/PROPULSION SYSTEM
FOLLOWING THE ILLUMINATION OF THE CHECK ENGINE LIGHT THE VEHICLE WOULD EXHIBIT ROUGH IDLE AND STALLING. THE VEHICLE HAS LOGGED APPROXIMATELY 88,000 MILES. AN ASE CERTIFIED AUTOMOTIVE SHOP HAS DIAGNOSED THE PROBLEM WITH THE FUEL DELIVERY SYSTEM WHICH IS CONSISTENT WITH A TECHNICAL BULLETIN ON THE ISSUE WHEREIN THE FUEL SYSTEM DOES NOT PROPERLY EQUALIZE PRESSURE. THIS RESULTS IN A VACUUM THAT STARVES THE ENGINE OF FUEL AND CAUSES THE PLASTIC FUEL TANK TO COLLAPSE. THE VEHICLE STALLS WHILE APPROACHING OR STOPPED AT BUSY INTERSECTIONS. THIS POSES A SERIOUS SAFETY HAZARD. ADDITIONALLY, THE STRESS ON THE FUEL TANK MAY COMPROMISE ITS STRUCTURAL INTEGRITY. THIS SAFETY CONCERN SHOULD BE THE RESPONSIBILITY OF FORD AND A RECALL SHOULD BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102920June 20, 2018
UNKNOWN OR OTHER
RADIATOR SHUTTER STAY CLOSED AND CAR OVERHEATS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102576June 19, 2018
ENGINE, FUEL/PROPULSION SYSTEM
THE CAR WILL CUT OFF ONCE YOU TRY TO START IT UP AFTER FILLING UP THE GAS. IT ALSO STALLS WHILE YOU'RE SITTING IDLE AT A LIGHT. THE GAS GAUGE IS ALSO BROKEN. IT STAYS AT FULL AND MOVES AROUND FREELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102587June 19, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
TRANSMISSION: WHILE DRIVING THE VEHICLE THE TRANSMISSION IN SOME CASES WILL SHIFT VERY RAPIDLY GIVING THE VEHICLE NO ACCELERATION POWER. THE VEHICLE FEELS SLUGGISH AND VIBRATES. ALSO, WHILE DRIVING OVER SPEED HUMPS OR THROUGH AN INTERSECTION IN ALMOST EVERY INSTANCE THE VEHICLE STARTS TO VIBRATE AFTER GOING OVER THE SPEED HUMP OR THROUGH THE INTERSECTION. FUEL PUMP: WHILE DRIVING THE CAR THE CAR LOST ALL POWER WHILE DRIVING IN LAS CRUCES, NEW MEXICO. THE CAR DID NOT STALL COMPLETELY HOWEVER WHEN DEPRESSING THE ACCELERATOR THE CAR WOULD JUST NOW INCREASE IN RPM'S. I TOOK THE CAR INTO A MECHANICS SHOP AND THEY WERE NOT ABLE TO DUPLICATE PROBLEM. I DRIVE THE CAR FOR ANOTHER YEAR AND THIS TIME THE CAR AGAIN STARTED TO SPUTTER. IT TURNED OUT TO BE THE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102311June 18, 2018
STEERING
POWER STEERING RACK BEGAN TO FAIL, TOOK INTO SHOP AND AS THEY REMOVED IT TO REPLACE IT IT FELL APART. I WAS ADVISED BY THE SHOP THAT SHOULD THIS HAD FAILED ON THE FREEWAY I COULD HAVE DIED DUE TO HAVING ZERO STEERING ABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102306June 18, 2018
FUEL/PROPULSION SYSTEM
MY 2014 FORD FOCUS WAS SOLD WITH A DEFECTIVE EVAPORATION EMISSION CONTROL (EVAP) SYSTEM. BECAUSE OF THE DEFECT, RAW FUEL CAN BE SUCKED THROUGH THE EVAP CANISTER THROUGH THE PURGE VALVE DIRECTLY INTO THE ENGINE, CAUSING THE CAR TO STALL OR HESITATE WHILE DRIVING, WHICH CAN BE EXTREMELY DANGEROUS TO DRIVERS AND PEDESTRIANS. MY CAR IS A 2014 AND HAS APPROX. 27K MILES ON IT. I NOW WILL HAVE TO PAY $1960 IN REPAIRS TO REPLACE THE EVAP PURGE VALVE, THE FUEL TANK, THE FUEL PUMP, AND THE FUEL SENDING UNIT, WHICH HAVE ALL BEEN DAMAGED AS A RESULT OF THE VALVE FAILURE. I HAVE SEEN NUMEROUS IDENTICAL COMPLAINTS ON CARCOMPLAINTS.COM AND THE NHTSA GOVERNMENT WEBSITE, INCLUDING COMPLAINTS THAT PEOPLE COULD HAVE BEEN SERIOUSLY HARMED, AS THEY LOST CONTROL OF THEIR VEHICLE ON HIGHWAY OR MAJOR ROAD. THERE WAS A LAWSUIT IN 2017 (JON RIVERA, ET. AL., V. FORD MOTOR COMPANY) BUT FORD WON AND THE DEFECT WAS NOT CONSIDERED A RECALL. I BELIEVE FORD SHOULD TAKE RESPONSIBILITY FOR MANUFACTURING A FAULTY PART AND PUTTING CONSUMERS IN DANGER THAT THEY MAY NOT REALIZE. FORD SHOULD ABSORB THE COSTS THAT ARE RESULTING FROM THE FAILURE OF DEFECTIVE PARTS IN RELATIVELY NEW CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102327June 18, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SOME 2011-2016 FIESTA AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 TRANSMISSION MAY EXHIBIT INTERMITTENT CONCERNS OF LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, INTERMITTENT NO SYART OR LOSS OF POWER. THESE SYMPTOMS ARE USUALLY ACCOMPANIED BY AN ILLUMINATED CHECK ENGINE LAMP. ADDITIONALLY, SYMPTOMS MAY INCLUDE MESSAGES IN THE MESSAGE CENTER INDICATING HILL START ASSIST IS NOT AVAILABLE, THAT PARKING AID MALFUNCTION/ SERVICE IS REQUIRED OR THE TRANSMISSION PRNDL/S GEAR SELECTOR ON THE INSTRUMENT CLUSTER MAY FLASH. DIAGNOSTIC TROUBLE CODES DTCS U0100, U0101, U1013 AND/OR P0606 WILL BE PRESENT OR STORED IN THE POWRTTRAIN CONTROL MODULE (PCM). I TURNED ON CAR FROM WALMART PARKING LOT. A MESSAGE APPEARED ON SAYING TRANSMISSION FAULT SERVICE NOW AND CHECK ENGINE LAMP CAME ON. AS I DROVE BACK HOME THE CAR PULLS BACK AS I STOP AT A TRAFFIC LIGHT. TOOK IT TO CARMAX AND THEY SAID TO TAKE IT A PLACE TO CHECK TRANSMISSION. BAUMANN COMPLETE AUTO REPAIR CENTER SAID THAT THE CAR NEEDS TO BE COMPLETELY REPROGRAMMED. TSB 16-0129.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102337June 18, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND WAS ABLE TO DRIVE PROPERLY. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102237June 17, 2018
POWER TRAIN
TRANSMISSION MALFUNCTION LIGHT ON, CAR NOT GOING INTO GEARS PROPERLY. LURCHING, HESITATING. VEHICLE WAS STATIONARY WHEN LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102028June 15, 2018
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE WINDSHIELD WIPER BLADES FAILED TO STOP OPERATING WHEN TURNED OFF. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES WITHOUT WARNING. THE DEALER (BALISE FORD, 1979 BOSTON RD, WILBRAHAM, MA 01095, (413) 306-3049) WAS CONTACTED ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102151June 15, 2018
POWER TRAIN
CAR HESITATES AND SHAKES AT ACCELERATION CAUSING RISK OF ACCIDENT. IT JUMPS WHEN GOING FROM A STOPPED OR SLOW POSITION TO GIVING IT GAS. IT WAS IN MOTION WHEN I TRIED TO PASS ANOTHER VEHICLE AND ANOTHER CAR WAS COMING HEAD ON. MY CAR WOULD NOT GO DUE TO THE ENGINE SHAKING. IT WILL DO THE SAME THING AT A STOP SIGN AND YOU GIVE IT THE SLIGHTEST AMOUNT OF GAS. WORSENS AS IT HEATS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102228June 15, 2018
POWER TRAIN
UPON ACCELERATION AND DRIVING IT APPEARS TO DROP GEARS AND SLOW DOWN. YOU CAN'T ACCELERATE, IT'S LIKE IT'S IN NEUTRAL AND YOU CAN'T GO. THIS HAPPENS IN THE MIDDLE OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101837June 14, 2018
UNKNOWN OR OTHER
DOOR LATCH ON DRIVER SIDE PASSENGER DOOR STOPPED SECURING THE DOOR - WOULD NOT KEEP DOOR FROM OPENING - WOULD NOT KEEP DOOR IN CLOSED POSITION. VEHICLE WAS STATIONARY. A TIE-DOWN STRAP IS KEEPING DOOR FROM SWINGING OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101637June 13, 2018
ENGINE, VEHICLE SPEED CONTROL
MY CAR IS NOT ABLE TO DRIVE IN REVERSE. IT IS NOT ABLE TO GO OVER 40 MILES PER HOUR. IT DOES A JERKING WHILE CHANGING GEARS. IT ALSO DO THIS WHILE IN PARK WITH KEY IN AND WITH KEY OUT. IT IS CURRENTLY AT FORD FOR REPAIRS AND THEY ARE STATING IT DOES NOT HAVE A RECALL ON THIS MODEL. I CALLED YESTERDAY AND EMAILED TO EXPLAINED THE ISSUE AND THEY STATED IT WAS ON THE LIST. NOW THEY ARE STATING IT IS OVER $2000 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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