Ford Focus Complaints

22,326 consumer complaints on file.

#11104715June 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WERE IT WAS DIAGNOSED THAT THE SHIFTER SOLENOID FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104718June 29, 2018
POWER TRAIN
TAKATA RECALL - CALL ROLLS BACKWARDS WHEN STOPPED. TROUBLE ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104723June 29, 2018
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S WIFE WAS MAKING A TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE VEERED OFF THE ROAD. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT'S WIFE, WHO WAS EIGHT MONTHS PREGNANT, STRUCK THE STEERING COLUMN AND SOUGHT MEDICAL ATTENTION. THE DEALER (GEORGE WAIKEM FORD, 4321 LINCOLN WAY E, MASSILLON, OH) WAS CALLED AND STATED THAT THE VEHICLE HAD NO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104729June 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104764June 29, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS IDLING, THE SUN ROOF SPONTANEOUSLY SHATTERED. THERE WERE NO INJURIES. THE FAILURE OCCURRED WITHOUT WARNING. BOB MAXEY FORD INC. (1833 E JEFFERSON AVE, DETROIT, MI) WAS CONTACTED, BUT DID NOT ASSIST SINCE THE SUN ROOF WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST SINCE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104811June 29, 2018
UNKNOWN OR OTHER
TRANSMISSION SLIPPING @ TAKE OFF,WHILE DRIVING. IT STALLED BETWEEN SPEED @ 18MPH AND 35MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103292June 28, 2018
POWER TRAIN
2014 FORD FOCUS SE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD THE CONSUMER STATED AFTER 30,000, THE VEHICLE BEGAN EXPERIENCING STUTTERING, JERKING, AND POWER LOSS. THE VEHICLE WAS REPAIRED, BUT THE RECURRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104294June 27, 2018
SERVICE BRAKES, POWER TRAIN
SEVERAL TIMES, MY BREAKS HAVE NOT RESPONDED WHILE PRESSING DOWN ON THEM, MY FOOT WILL BE TO THE GROUND AND THERE IS NOTHING. IT CAUSED MY VEHICLE TO CRASH INTO THE VEHICLE IN FRONT OF ME THE FIRST TIME IT HAPPENED GOING 35 MILES AN HOUR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11104296June 27, 2018
POWER TRAIN
WITH LESS THAT 70000 MILES ON THE CAR MY TRANSMISSION STARTED TO GO OUT ON ME. I HAVE SINCE HAD THE TRANSMISSION REPLACED AS IT IS UNDER WARRANTY, AND LESS THAN A WEEK AFTER GETTING IT FIXED IT WAS ALREADY STARTED TO GO ON ME AND HAS GOTTEN PROGRESSIVELY WORSE OVER THE SIX MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104316June 27, 2018
POWER TRAIN
TRANSMISSION SHUTTERS AND JERKS FEELS LIKE THE CAR WILL LOSE POWER OR BREAK DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104050June 26, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM
GAS GADGET (AND MILES) WILL READ 1/2 TANK (200 OR SO MILE) AND WITH NO WARNINGS STALL (TURN OFF) EVEN ONCE PUTTING GAS IN VEHICLE HARD TO GET IT STARTED!ALSO AIR BAG LIGHT IS ON (MOST THE TIME) ENGINE LIGHT IS ON. THE REAR PASSENGER DOOR HAS TO BE "SLAMMED" OR CLOSED HARD IN ORDER TO LATCH. I BOUGHT THIS CAR AS FIRST OWNER IN 2015! VERY DISAPPOINTED! I HAVE HAD THIS VEHICLE TURN OFF ON ME AT LEAST 5 TIMES EVEN WITH MY DISABLE SON WITH ME, I COULD HAVE BEEN HIT AND WE COULD'VE BEEN HURT OR WORSE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104057June 26, 2018
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANK MYERS AUTO MAXX (4200 PATTERSON AVE, WINSTON-SALEM, NC 27105, (336) 767-3482) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103975June 26, 2018
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRUSHED DUE TO A COLLAPSED FUEL TANK. THE VEHICLE WAS AT THE INDEPENDENT MECHANIC FOR REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103758June 25, 2018
ENGINE
AT HIGHWAY SPEED WHEN IT IS WARM OUTSIDE WITH NO WARNING FROM THE VEHICLE POWER WILL BE REDUCED TO THE POINT THAT SPEED CAN NOT BE MAINTANED.I HAVE TO DRIVE WELL UNDER THE SPEED LIMIT WITH MY HAZARD LIGHTS ON UNTIL I CAN FIND A SAFE PLACE TO PARK AND RESTART THE CAR.ONCE RESTARTED I CAN CONTINUE ON A NORMAL SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103790June 25, 2018
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2010 FORD FOCUS. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START WHILE TURNING THE KEY IN THE IGNITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ORDER TO START THE VEHICLE, THE KEY HAD TO BE WIGGLED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103838June 25, 2018
SEAT BELTS, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103920June 25, 2018
POWER TRAIN
IT NO LONGER MOVES FORWARD OR BACK. IT HAS 12,000. MILES AND I WAS STRANDED WITH IT, AND NOW. I REALLY DO NOT WANT IT BACK WITH THE SAME TRANSMISSION PKG THAT FAILS INALL THE OTHER FOCUS ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103537June 23, 2018
STEERING
I WAS DRIVING HOME FROM WORK ON A CITY STREET AND I GOT A WARNING LIGHT THAT SAID "POWER STEERING ASSIST FAULT" AND I SUDDENLY LOST MY POWER STEERING. I WAS ABLE TO GET HOME BUT I AM OBVIOUSLY CONCERNED. WHILE DOING AN INTERNET SEARCH ON THE PROBLEM I FOUND A SITE WITH MANY COMPLAINTS AND THEY SAID THERE WAS A RECALL ON 2013 FORD FOCUS MODELS FOR THE SAME PROBLEM, SO THIS HAS BEEN AN ONGOING ISSUE WITH FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103608June 23, 2018
ELECTRICAL SYSTEM
MOST OF THE ENTERTAINMENT CONSOLE HAS STOPPED WORKING. THERE IS ALSO A STATIC NOISE THAT COMES AROUND WHENEVER IT WANTS. I CAN USE THE MENU BUTTON AND WHEN IT'S PRESSED THE OTHER TWO THINGS THAT SHOW ARE THE CLOCK MENU AND THE DISPLAY MENU. I CAN NOT USE ANY OTHER FUNCTIONS ON THE CONSOLE, I CAN PUT IN AND TAKE OUT A CD BUT I CAN NOT PLAY ANYTHING ON THE CD BECAUSE NOTHING HAPPENS WHEN I PRESS THE CD BUTTON. I LOOKED ONLINE AND IT SEEMS TO BE HAPPENING TO A LOT OF PEOPLE. CHECKED THE BATTERY AND THE FUSE THAT IS ASSOCIATED WITH IT BASED ON THE OWNERS MANUAL AND THE PROBLEM GOT WORSE. IT NOW MAKES THE STATIC NOISE EVEN WHEN I TURN OFF THE CAR AND TAKE OUT THE KEYS. GOES AWAY ONCE I CLOSE THE DOOR. I DO NOT KNOW WHAT IS HAPPENING BUT I WOULD LIKE IT TO BE FIX PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103339June 22, 2018
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
HELLO, TODAY I GOT INTO AN ACCIDENT. I HYDROPLANED AND WENT INTO A GUIDE RAIL ON THE INTERSTATE GOING ABOUT 50MPH. MY FRIEND AND I ARE HAVING MAJOR PROBLEMS WITH OUR BACKS AND NECKS AND MY AIRBAGS DIDN'T DEPLOY. THIS ISN'T THE FIRST TIME I'VE GOTTEN INTO ACCIDENT AND THEY DIDN'T DEPLOY. THE FIRST TIME WASN'T LIFE THREATENING BUT THIS ONE WAS. I DON'T HAVE ANY RECOLLECTION OF THE ACCIDENT AND I AM NOT ABLE TO REMEMBER MUCH OF YESTERDAY EITHER. I FEEL LIKE THERE WAS SOMETHING WRONG WITH MY VEHICLE BEFORE MY ACCIDENT DUE TO MY PASSENGER AIR BAG LIGHT KEPT FLICKERING ON AND OFF BEFORE THE ACCIDENT AND NOW THIS HAPPENING. PLEASE CONTACT ME BACK ON MY COURSE OF ACTION ON WHAT I SHOULD TAKE. THANKS, SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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