Ford Focus Complaints

22,326 consumer complaints on file.

#11112133July 18, 2018
STEERING
MY STEERING GEAR HAS GONE OUT WITH LESS THAN 100,000 MILES ON CAR. I HAVE BEEN READING AND THIS IS AN ONGOING PROBLEM WITH THIS CAR. I ALSO ALMOST HIT A CAR DURING A TURN WHEN THE STEERING STOPPED WORKING. NOT SAFE AND IS A LEMON DUE TO ONGOING TRANSMISSIONS ISSUES AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112183July 18, 2018
STEERING
I OWN A 2012 FORD FOCUS SE HATCHBACK WITH A 5-SPEED MANUAL TRANSMISSION AND THE SPORT PACKAGE. I PURCHASED THE CAR NEW FROM A DEALER IN SOUTHERN CALIFORNIA IN JANUARY 2012. STARTING WITH AROUND 80,000 MILES ON THE ODOMETER AND OCCURRING PERIODICALLY EVER SINCE, WHEN THE CAR'S ENGINE IS FIRST TURNED ON, THE POWER STEERING IS NOT ACTIVE. WHEN THIS OCCURS, IF I IMMEDIATELY ATTEMPT TO TURN THE STEERING WHEEL, A "STEERING MALFUNCTION" WARNING INDICATOR ILLUMINATES IN THE CAR. HOWEVER, IF I START THE CAR AND DON'T ATTEMPT TO TURN THE STEERING WHEEL FOR 5-10 SECONDS AFTER THE ENGINE IS FIRST TURNED ON, THE POWER STEERING IS ACTIVE WITH NO ISSUES. IN THOSE SITUATIONS WHERE THE "STEERING MALFUNCTION" WARNING INDICATOR HAS COME ON, I SIMPLY TURN OFF THE CAR, WAIT A FEW SECONDS, THEN TURN IT BACK ON AGAIN. IF I WAIT THE 5-10 SECONDS BEFORE ATTEMPTING TO TURN THE STEERING WHEEL, THE PROBLEM IS GONE, AND THE WARNING INDICATOR IS NO LONGER ILLUMINATED. DURING THE 78 MONTHS I'VE OWNED THIS CAR, I HAVE YET TO EXPERIENCE A SITUATION WHERE THE POWER STEERING SUDDENLY DEACTIVATES WHILE THE CAR IS IN MOTION, ALTHOUGH I HAVE HEARD OTHER OWNERS OF SIMILAR 2012 FORD FOCUS VEHICLES REPORT SUCH POWER STEERING OUTAGES AND AM AWARE THAT A NUMBER OF ACCIDENTS HAVE OCCURRED WITH SIMILAR CIRCUMSTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112211July 18, 2018
POWER TRAIN
THERE IS A HUGE ISSUE WITH THE TRANSMISSION ON THIS CARS. THE TRANSMISSION SHUTTERS, JUGS, VIBRATE REALLY BAD AND GRINDS TO THE POINT IS FRUSTRATING AND A LOT OF PEOPLE ARE GOING THRU THIS. FORD SAYS THERE IS NOTHING TO DO ABOUT IT. I WOULD LIKE TO HAVE A GOOD WORKING TRANSMISSION ON MY CAR. THIS CAR IS ONLY 18 MILES AND I DONT EVEN USE IT THAT MUCH AS EVERY TIME GETS WORST. THIS HAPPENS RIGHT AFTER YOU START DRIVING THE CAR. YOU NEED TO DRIVE SLOW SO THAT YOU DONT FEEL THIS ISSUE. I REALLY HATE MY CAR FOR THAT REASON. IS REALLY GOOD IN GAS BUT THAT IS IT! HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2016/RECALLS/ ALSO INFO HERE HTTPS://CALIFORNIALEMONLAWGROUP.COM/2017-FORD-FOCUS-NEW-LOOK-SAME-PROBLEMATIC-TRANSMISSION/ I AM POSSITIVE I AM NOT THE ONLY ONE AND THIS SHOULD BE INVESTIGATED. I WISH SOMETIMES I COULD JUST RETUR OR GET ANOTHER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111811July 17, 2018
ELECTRICAL SYSTEM
REAR HATCH WIRING HARNESS HAS FRAYED WIRES AND CAN CAUSE A FIRE THERE IS RUBBING AGAINST WIRING HARNESS FROM THE RUBBER BOOT COVERING IT. THESE WIRES ARE LIVE AND CAUSE A FIRE AND ARE ALWAYS ON DUE TO CONNECTION TO ALL REAR ELECTRICAL COMPONENTS. I FOUND THIS OUT WHEN TRYING TO FIGURE OUT WHY MY REAR HATCH WOULD NOT OPEN UNLESS UNLOCKED WITH THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111831July 17, 2018
FUEL/PROPULSION SYSTEM
BOUGHT THIS VEHICLE USED IN MAY 2017. THE PREVIOUS OWNER JUST HAD THE FUEL PUMP REPLACED WHICH COST HIM $700.00. HAD IT ONE WEEK AND IT RAN OUT OF GAS, WHICH ACCORDING TO THE GAUGES, I SHOULD HAVE HAD PLENTY OF GAS. MY SON CAME AND PUT GAS IN AND HE LOOKED UNDERNEATH AND NOTICED THAT MY GAS TANK WAS "DENTED IN." I JUST ASSUMED THE PREVIOUS OWNER HAD HIT SOMETHING AND NEVER GAVE IT ANOTHER THOUGHT. WELL IN THE PAST FEW MONTHS THE "MILES TO EMPTY GAUGE" IS NOT ACCURATE AND I RAN OUT OF GAS AGAIN WHEN IT SAID I HAD 70 PLUS MILES TO EMPTY AND NOW THE GAS GAUGE IS INCORRECT WITH FLUCTUATIONS FROM A QUARTER TO THREE QUARTERS FULL. IM NOW AT THE POINT WHERE I HAVE TO SET MY TRIP METER TO GAUGE WHEN I AM CLOSE TO EMPTY. I ONLY HAVE 80,000 MILES AND AM OUT OF WARRANTY. THIS SHOULD BE SOMETHING THAT FORD FIXES SINCE IT IS OBVIOUSLY AN ONGOING PROBLEM. THEY ISSUED A RECALL FOR THE FUSIONS FOR THE EXACT SAME ISSUE, BUT NOT THE FOCUS?? FROM WHAT I HAVE BEEN TOLD, FORD ONLY ISSUES RECALLS IF THE GOVERNMENT FORCES THEM TOO!! THIS FIX ON THIS CAR WILL COST ME $3000. !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111921July 17, 2018
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND JERKED WHEN ENGAGED IN THE PARK POSITION. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SAWGRASS FORD (14501 W SUNRISE BLVD, SUNRISE, FL 33323, 954-851-9000), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE POWER CLUTCH WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED OR DIAGNOSED. THE VEHICLE CONTINUED TO ACCELERATE AND JERK. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE POWER SHIFTER WAS REPLACED, BUT THE FAILURE OCCURRED THE NEXT DAY. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO BUY-BACK THE VEHICLE AS A DOWN PAYMENT FOR A NEW VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111906July 17, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH AND FAILED TO SHIFT PROPERLY FROM PARK INTO OTHER GEARS. THE DEALER (HAGERSTOWN FORD, 1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WAS CONTACTED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE DEALER AND THE MANUFACTURER INDICATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112015July 17, 2018
UNKNOWN OR OTHER
MY CAR JERKS WHEN TRYING TO ACCELERATE MAYBE TRANSMISSION RELATED . THIS HAS BEEN BEEN HAPPENING SINCE I'VE HAD THE CAR BUT NEVER THOUGHT ANYTHING OF IT UNTIL I DROVE A FRIENDS CAR AND IT DIDN'T DO IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112037July 17, 2018
STEERING
RANDOMLY SINCE WE BOUGHT THE CAR IS 2014 POWER ASSIST DEFAULT WOULD SHOW UP ON THE SCREEN AND THEN I WOULD BE LEFT WITHOUT POWER STEERING. I LEARNED TO PULL OVER TURN THE CAR OFF AND IT WOULD WORK NORMAL AGAIN. SEVERAL TIMES IT HAPPENED IN BAD PLACES THAT ALMOST CAUSED ME TO WRECK. I HAVE 3 SMALL CHILDREN AND WAS ALWAYS WORRIED ABOUT IT HAPPENING. I HAVE RAN INTO A DITCH BECAUSE OF IT BUT WASN'T HURT. IT WILL HAPPEN AT ANY SPEED AND DOWN ANY ROAD. ON JULY 17, 2018 IT DID IT BUT NOW IT WONT TURN FIX IT WHEN I TURN THE CAR OFF. SO I'M GUESSING IT HAS COMPLETELY WENT OUT. I HAVE CALLED FORD AND TOLD THEM ABOUT IT. THEY SAID ABOUT 1 YEAR AGO THERE WERE NO RECALLS. I TOLD THEM I HAVE READ A LOT OF PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE SAME CAR. I CALLED TODAY TO THE DEALERSHIP I BOUGHT IT FROM AND HE SAID TO BRING IT IN. 109.00 JUST TO CHECK AND SEE IF IT NEEDS A COMPUTER RESET WHICH HE SAID WAS PROBABLY THE PROBLEM. I DOUBT IT I ASKED HOW MUCH THAT WOULD BE AND HE SAID WE WOULD TALK WHEN I GOT THERE. I HAVE NOT WENT BC ITS GONNA BE HARD TO DRIVE AND I DO NOT HAVE THE MONEY TO GET IT FIXED. THIS SHOULD BE A RECALL. THEY HAVE RECALLED MANY OTHERS FOR THE SAME EXACT PROBLEM WHY ARE THEY LEAVING THE FOCUS OWNERS WITH A DANGEROUS CAR? WE HAVE ALWAYS BOUGHT FORDS. BUT I PROMISE THIS IS THE LAST ONE WE EVER GET. IF THEY DO NOT CARE ABOUT FAMILIES SAFETY THEY WILL GET NO MORE MONEY FROM US
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112044July 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
LAST MONTH CHECK ENGINE CAME ON WHILE DRIVING. CAR JERKED AND ACTED AS IF IT WANTED TO CUT OFF AND WHEN PUTTING CAR IN REVERSE THE CAR WOULD NOT GO IN REVERSE. WHILE DRIVING ON JULY 14TH AFTER TAKING THE CAR TO FORD DEALERSHIP WHICH THEY REPROGRAMMED TCM THE CHECK ENGINE LIGHT CAME ON FOR THE SAME CODE AS BEFORE ABOUT SHIFT FORK B ISSUES. WHILE DRIVING THE CAR JERKED A COUPLE OF TIMES AND ACTED AS IF IT WANTED TO CUT OFF AND NOT ACCELERATE. FORD STATES THEY WILL NOT FIX THE ISSUE UNLESS FOR THE CURRENT RECALLS ON THE CLUTCH AND TCM FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112051July 17, 2018
STEERING
AT 42000 MILES MY CAR DEVELOPED SOME NOISE WITH THE STEERING. THERE WAS RUBBING NOISE COMING FROM BEHIND THE STEERING WHEEL WHENEVER I WAS TURNING AT LOW SPEEDS SUCH AS WHEN I'M PULLING IN OR OUT OF PARKING. WHEN I TOOK THE CAR TO A FORD DEALERSHIP, I WAS TOLD THE NOISE WAS COMING FROM THE STEERING RACK AND IT WOULD NEED TO BE REPLACED. I'M AWARE THERE'S A RECALL 14S18 THAT ADDRESSES THIS ISSUE, BUT MY CAR ISN'T COVERED BECAUSE IT WASN'T MANUFACTURED AT THE DATE THAT AFFECTS THAT RECALL, SO I'M ASKING FOR RECALL 14S18 TO BE EXPANDED TO INCLUDE VEHICLES BUILT AT THE SAME TIME AS MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111532July 16, 2018
STEERING
STEERING ASSIST MESSAGE CAME ON DURING ENGINE STAR ,VEHICLE WAS ALMOST IMPOSSIBLE TO TURN STEER OUT OF PARKING LOT .CAR HAS ONLY 73000 MILES . DEALER REPAIRED AT OWNER COST OF OVER $2100 .COMPLETE STEERING MECHANISM NEEDED TO BE REPLACED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111673July 16, 2018
STEERING
THE POWER STEERING WENT OUT ON THE VEHICLE. DEALER SAYS I HAVE TO REPLACE THE STEERING RACK AND HAVE A NEW ALIGNMENT - $2500.00 AND NOT COVERED UNDER ANY WARRANTY. CAR HAS ONLY 65,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111687July 16, 2018
STEERING
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE STEERING COLUMN JAMMED WITHOUT WARNING. THE DEALER (DAY FORD, 3696 WILLIAM PENN HWY, MONROEVILLE, PA) AND MANUFACTURER WERE CONTACTED, BUT DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111711July 16, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, 770-427-5531) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11111802July 16, 2018
POWER TRAIN
DRIVING ON THE INTERSTATE IN ATLANTA, GA TRAVELING AROUND 65 MPH AND THE CAR LOST POWER AND THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL. I HAD TO COAST TO THE SLOW LANE TO BE ABLE TO PULL ON THE SHOULDER, AS I HAD NO POWER. AFTER TURNING THE CAR OFF AND BACK ON, I WAS ABLE TO PUT THE CAR INTO DRIVE AND EXIT THE INTERSTATE, BUT THE CAR LOST POWER AGAIN SHORTLY AFTER AND I HAD TO PULL OVER AND POWER CYCLE AGAIN. AT THAT POINT, I PULLED INTO A BUSINESS PARKING LOT AND CALLED A TOW TRUCK. THE CAR WOULD NOT EVEN START UP AGAIN AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111461July 15, 2018
POWER TRAIN
2014 FORD FOCUS SE TRANSMISSION RECALL/ REPAIR. THE TRANSMISSION SLIPS AND JERKS BADLY . WAS TOLD BY FORD THAT THIS WAS A KNOW PROBLEM FOR THIS CAR WITH THIS TYPE TRANSMISSION , BUT THEY WOULD NOT HELP ME. IT IS THROWING CODES FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111338July 14, 2018
UNKNOWN OR OTHER
THE BATTERY LIGHT CAME ON WHILE DRIVE, BUT WENT OFF AFTER TURNING THE CAR OFF AND ON. THE LIGHT CAME BACK OFF AND ON THE NEXT DAY, WHILE DRIVING HOME THE NEXT DAY, THE LIGHT CAME ON AGAIN AND THE CAR BECAME REALLY HARD TO TURN. ONCE I GOT THE CAR HOME PARKED, THE WHEEL COMPLETELY LOCKED UP ON ME. NOW I RECEIVE THE TRANSMISSION FAULT ERROR WHENEVER THE CAR IS STARED ALONG WITH THE BATTERY LIGHT. I HAD THE ALTERNATOR REPLACED, BUT BOTH ISSUES STILL PERSIST. ANYONE ELSE HAS HAD THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111367July 14, 2018
POWER TRAIN, STEERING, SUSPENSION
HAVING PROBLEMS WITH STEERING ASSIST.IT LOCKS UP STARING WILL.AND TURN OFF VEHICLE SENSOR WARNING GOES AWAY DRY FOR A WHILE SENSOR WARNING COMES BACK LOCKS UP STARING WILL. I HAVE NOT DROVING ON THE HIGHWAY . IT WILL LOCK UP STILL CAN'T FIND A RECALL ONE THIS PROBLEM IT COMES UP WHEN I DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111294July 14, 2018
FUEL/PROPULSION SYSTEM
WHEN YOU STEP ON GAS PEDAL IT ISATATES AND RPM JUMPS UP AND IT SHAKES BEEN DOING IT SENSE I BOUGHT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus