Ford Focus Complaints

22,326 consumer complaints on file.

#11124133September 3, 2018
AIR BAGS
ON AUGUST 7, 2018, I WAS INVOLVED IN AN ACCIDENT TRAVELING ABOUT 30-35MPH WHEN ANOTHER DRIVER RAN A STOP LIGHT CAUSING ME TO HIT THE SIDE OF THEIR CAR WITH THE FRONT OF MY CAR. MY AIR BAG DID NOT DEPLOY AND I SUSTAINED AN ACUTE HEAD INJURY, NECK AND BACK SORENESS. THE VEHICLE WAS TOTALED. I WOULD LIKE TO KNOW WHY MY AIRBAG DID NOT DEPLOY?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11124004September 2, 2018
POWER TRAIN
TRANSMISSION HAS SKIPPED SINCE I DROVE OUT OF THE LOT. NOW IT'S SLIPPING SO BAD MY DAYS IT NEEDS A NEW TRANSMISSION PUT IN. THIS CAUSES DELAY WHEN ACCELERATING AND THAT PAUSE IN HEAVY TRAFFIC IS VERY DANGEROUS. I HAVE 100,000 MILE WARRANTY BUT THE DEALERSHIP IS GIVING ME THE RUN AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124039September 2, 2018
STEERING
OCCASSIONALLY WHEN FIRST STARTING THIS VEHICLE AN ALERT WILL APPEAR ON THE DASH, SAYING POWER STEERING ASSIST HAS FAILED, CONTACT FORD SERVICE DEALER AND THE POWER STEERING WILL NOT WORK. IF I SHUT THE ENGINE OFF AND RESTART THE POWER ASSIST WILL WORK, SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123981September 1, 2018
STEERING
IN APRIL OF THIS YEAR I STARTED THE CAR FROM THE GARAGE AND THE POWER STEERING WAS NOT WORKING AS IT WAS VERY DIFFICULT TO TURN THE WHEEL,MANEUVER, AND STEER THE CAR. I MANAGED TO GET IT TO MY LOCAL AUTOMOTIVE REPAIR SHOP WHERE THEY ASSESSED THE SITUATION. THEY FOUND FAILURE WITH THE POWER STEERING CONTROL MODULE. IN ORDER TO FIX IT THEY NEEDED TO REPLACE THE ELECTRONIC STEERING RACK AND PINION ASSEMBLY WHICH CONTAINS THE STEERING MODULE. THIS COST $3,377.56. I AM FILING THIS COMPLAINT IN THE HOPES THAT IT PROMPTS A RECALL AND THAT I MAY BE ELIGIBLE FOR SOME FORM OF REFUND FOR THIS EXTRAORDINARY FAILURE AND EXPENSE FOR A CAR THAT IS NOT THAT OLD WITH LOW MILEAGE. I KEPT THE REPAIR INVOICE WITH ALL THE DETAILS BUT DO NOT WISH TO POST IT AS IT CONTAINS MY PERSONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123887August 31, 2018
UNKNOWN OR OTHER
THE TRUNK LID OPENS RANDOMLY. IT OPENS WHENEVER THE CAR IS STARTED OR TURNED OFF(WHILE THE KEYS ARE TAKEN OUT), WHEN SHIFTING BETWEEN GEARS, AND WHEN THE CAR IS FIRST SET INTO MOTION. IT HAS NOT OPENED WHILE DRIVING AT FULL SPEED BUT WORRIED THAT IT COULD HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123897August 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE COMPLETELY DIED WHILE DRIVING. REPLACED BATTERY VEHICLE STARTS BUT SHUTS RIGHT OFF ON ITS OWN. VEHICLE ALSO STARTED ON ITS OWN WITH KEYS JUST IN THE ON POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123606August 31, 2018
UNKNOWN OR OTHER
IM HAVING PROBLEMS WITH MY TRANSMISSION I HAVE BEEN HAVING PROBLEMS WITH IT SINCE 2016 THERE WAS A RECALL ON IT I TOOK IT BACK A CONTROL MODULE WAS PUT ON IT, THAN I TOOK IT BACK THE END 2017 A CLUTCH WAS SUPPOSE TO HAVE BEEN PUT IN IT. NOW ITS 2018 AND ITS BACK ACTING UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123768August 31, 2018
POWER TRAIN
MY CAR SHUDDERS AND JERKS WHILE TAKING OFF OR AT LOW SPEEDS, I HAVE PUT IT IN THE SHOP SEVERAL TIMES WITH FORD. THEY REPLACED THE CLUTCH THE FIRST TIME AND EVERY TIME SINCE TELLS ME THERE IS NOTHING WRONG, THIS IS JUST THE WAY THE TRANSMISSION FOR THESE MODELS PERFORMS. THEY OFFERED TO TRADE IN MY VEHICLE BUT WAS ONLY OFFERING BELOW KBB VALUE DUE TO THE ISSUES WITH SHUDDERING AND JERKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123784August 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
ENGINE TEMPERATURE SENSOR MALFUNCTIONS AND SAYS ENGINE IS OVERHEATING WHEN IT IS IN FACT NOT AS WELL AS WHEN IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123798August 31, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, A GRINDING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN ENGAGED IN DRIVE, THE VEHICLE HESITATED AND A NOISE EMERGED FROM THE TRANSMISSION. ALSO, WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST ACCELERATION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC AND KEPT FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURES COULD NOT BE IDENTIFIED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123464August 30, 2018
UNKNOWN OR OTHER
THE IGNITION IS GOING OUT..REALLY HAVE TO JAM KEY INTO THE COLUM TO GET IT TO START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123508August 30, 2018
STEERING
ON 8/24/2018 I PULLED INTO A GAS STATION AND FILLED THE CAR UP. AS I WAS LEAVING I HEARD A GRINDING NOISE AS I TURNED THE STEERING WHEEL. I HAD NEVER HEARD ANY NOISE FROM TURNING BEFORE. AS I DROVE HOME 4.7 MILES THERE WERE NO TURNS, BUT THE ROAD DOES WIND A LITTLE BIT. AS I WAS DRIVING I NOTICED THE STEERING FELT A LITTLE "LOOSE" AND A LITTLE UNRESPONSIVE. THERE WERE NO LIGHTS OR WARNING SO I CONTINUED HOME WHERE I WOULD LOOK AT IT. WHERE THE ROAD CURVED I COULD HEAR A GRINDING SOUND AS TURNED THE STEERING WHEEL. NO SOUND WAS HEARD WHILE DRIVING STRAIGHT. WHEN I GOT TO MY BLOCK I MADE A RIGHT HAND TURN AND THE GRINDING NOISE WAS VERY PRONOUNCED. WHEN I TURNED LEFT ONTO MY STREET THE NOISE WAS JUST AS PRONOUNCED. WHEN IN MY DRIVEWAY I TURNED THE WHEEL WHILE PARKED AND THE GRINDING SOUND WAS AT THE SAME LEVEL. I TURNED THE ENGINE OFF AND TURNED THE STEERING WHEEL RIGHT AND LEFT AND THE GRINDING NOISE WAS THE SAME AS WHEN THE ENGINE WAS RUNNING. A COUPLE OF DAYS LATER I READ ABOUT THE POSSIBILITY OF IT BEING A STEERING ASSIST FAULT. I STARTED THE CAR AND CHECKED FOR WARNINGS AND LIGHTS AND THERE WERE NONE. I TURNED THE STEERING WHEEL AND GOT THE SAME GRINDING NOISE. THE NEXT DAY I JACKED THE CAR UP TO VISUALLY INSPECT THE STEERING LINKAGE AND CV AXLE. NO PLAY IN THE CV, NOTHING VISIBLY BROKEN IN THE STEERING. I TRIED TURNING THE WHEEL WITH THE CAR ON THE JACK STANDS AND NOW THE STEERING WHEEL WOULD NOT MOVE AT ALL. I REMOVED THE STANDS AND TRIED AGAIN TO TURN THE STEERING WHEEL LEFT AND RIGHT, IT WOULD NOT TURN EITHER DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123587August 30, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM
AIR BAG LIGHT STAY ON, CHECK ENGINE LIGHT ON, SAID SECONDARY EMISSION BUT YOU CHECK EVERYTHING NO PROBLEM, RESET CODE AND ALL BACK ON IN 3 DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123195August 29, 2018
POWER TRAIN
2014 FORD FOCUS WITH 75K MILES NEEDS TOTAL TRANSMISSION REPLACEMENT TO THE TUNE OF 7266.00 DOLLARS..THIS CARE WAS SOLD AS AN AUTOMATIC TRANSMISSION BUT IS ACTUALLY A STANDARD. BROUGHT THE CAR IN TO ALL STAR FORD IN DENHAM SPRINGS LA. IN APRIL 2018 FOR BODYWORK..WENT TO PICK CAR UP AND TRANSMISSION IS TOTALLY BROKEN..THEY REFUSE TO REPLACE AS THIS HAPPENED UNDER THEIR CARE..CAR WAS BROUGHT IN FOR BODYWORK ONLY. MULITIPLE FOCUS OWNERS HAVE HAD MULTIPLE TRANSMISSION PROBLEMS. THIS TRANSMISSION IS DEFECTIVE AND FORD KNOWS IT. VEHICLE JERKS WHEN ACCELERATING AND JUMPS GOING DOWN THE ROAD. VEHICE STILL AT DEALERSHIP SINCE APRIL 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123227August 29, 2018
STEERING
AFTER DRIVING FOR 2 HOURS AT HIGHWAY SPEED, 90+ DEGREES AMBIENT, I STOPPED THE CAR TO DISCHARGE A PASSENGER. WHEN I RESTARTED THE CAR, THE POWER ASSIST HAD FAILED. I WAS ABLE TO PARK THE CAR WITH CONSIDERABLE MANUAL EFFORT. 2 HOURS LATER I STARTED THE CAR AND THE POWER ASSIST STEERING WORKED NORMALLY. AFTER ABOUT A MONTH THERE HAVE BEEN NO RECURRENCES. WHEN I REPORTED THE PROBLEM TO MY DEALER THE SERVICE REP WANTED TO CHARGE ME $100 TO READ THE DIAGNOSTIC COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123278August 29, 2018
STEERING
I DROVE THE CAR THE MORNING OF THE INCIDENT, NO PROBLEMS OCCURRED . I WENT TO A GAS STATION LATER IN THE DAY. WHEN I CAME BACK OUT AND STARTED THE VEHICLE IT SAID STEERING ASSIST FAULT SERVICE REQUIRED. STEERING WHEEL LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123310August 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE RETURNED TO NORMAL WITHIN THIRTY SECONDS. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER (LOOKOUT FORD, 5557 US-70, MOREHEAD CITY, NC 28557) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123311August 29, 2018
VISIBILITY/WIPER
AFTER HAVING THE BATTERY REPLACED I DROVE AWAY AND THE WIPERS CAME ON ALL BY THEMSELVES AND ONLY SHUT OFF AFTER THE CAR HAD BEEN TURNED OFF FOR 15MIN OR SO. THE NEXT DAY THE WIPERS WONT COME ON AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123345August 29, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
TAKATA RECALL TRANSMISSION LIGHT COME ON LOSE REVERSE AN DRIVE CLUTCH STICK ITS AN AUTO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122920August 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
VEHICLE TRANSMISSION WILL NOT SHIFT PROMPTLY, RPM'S REV OVER 3 TO 4 RPM'S BEFORE SHIFTING CASING JERKING, SHUDDERING, JOLT CAR BACKWARDS COMING TO A SLOW AND STEADY STOP. RED WARNING LIGHTS ON DASH CONSOLE INDICATING EMERGENCY PROBLEM & UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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