Ford Focus Complaints

22,326 consumer complaints on file.

#11128244September 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE SITTING STILL MY GAS HAND WENT FROM 1/2 A TANK OF GAS TO THE FULL MARK. FILLED IT UP EVEN THOUGH THE GAS HAND WAS ON FULL MARK. IT TOOK $20 TO FILL IT UP AND FOR IT TO KICK OFF. THEN WHEN I STARTED TO START MY CAR I HAND TO TURN THE KEY TWICE TO GET THE MOTOR STARTED AND THEN AFTER I TOOK MY HAND OFF THE KEY IT KEPT ON CRANKING AS IF TRYING TO START ALTHOUGH IT WAS ALREADY RUNNING. I DROVE IT TO LEXINGTON AND COULD FEEL IT REVVING THE MOTOR UP WITHOUT ME DOING ANYTHING. I TURNED AROUND AND DROVE BACK TO FRANKFORT AND TOOK IT TO BIG O'S. THEY PUT A HANDHELD TESTER ON IT AND SAID IT WAS EITHER THE OXYGEN SENSOR OR CONVERTER FOR THE ENGINE LIGHT THAT WAS ON. I INFORMED THEM THAT I HAD REPLACED THE O2 SENSOR JUST 3 WEEKS AGO. HE TEST DROVE IT AND SAID IT REVVED UP ON HIM ALSO WHICH HE SAID SOMETHING WAS GOING WRONG IN THE TRANSMISSION. WHEN I LEFT FROM THERE THE LIGHTS CAME ON BY THEMSELVES, THE CHECK ENGINE LIGHT WAS ON, AND THE GAS HAND WAS STILL PAST THE FULL MARK. ON 9/7/2018 ALTHOUGH IT SAID THE TANK WAS FULL MY FUEL LIGHT CAME ON. IT ALSO QUIT ON ME ON 9/7/2018 GOING DOWN A HILL AND I HAD TO PULL OVER FOR A WHILE BEFORE IT WOULD START BACK UP SO I COULD GET HOME. THERE WAS A RECALL ON THE TCM VALVE WHICH HAS BEEN REPLACED TWICE AND THE CLUTCHES IN THE TRANSMISSION WHICH HAS BEEN REPLACED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128248September 8, 2018
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
WHEN PLACING PRESSURE ON THE BRAKES TO SLOW DOWN OR STOP YOU HEAR/FEEL A CRUNCHING SOUND. IT NEVER DID THAT BEFORE NOW IT DOES IT EVERY TIME YOU USE THE BRAKES. I HAVE TAKEN IT TO 3 DIFFERENT GARAGES TO BE CHECKED AND GOT BACK THAT MY BRAKES WAS FINE. ONE GARAGE SAID IT COULD BE THE ABS SYSTEM MAKING THE NOISE. NO POWER TO CLIMB A HILL OR IF YOU GET UP THE HILL THE ENGINE/MOTOR DOES NOT SHIFT LIKE IT SUPPOSE TO. THIS ALL TOOK PLACE IN AUGUST OF 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128282September 8, 2018
FUEL/PROPULSION SYSTEM
THIS IS A TRANSMISSION ISSUE. THESE TRANSMISSIONS ARE DANGEROUS AND PUT ME AT RISK DRIVING THIS CAR. SOMETHING HAS TO BE DONE ABOUT THESE TRANSMISSIONS. IT'S UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128298September 8, 2018
ENGINE
THE CAR SHUTTERS WHEN ACCELERATING (NOTABLY AFTER MAKING A TURN). THE CAR WAS TAKEN TO PRIME FORD IN AUBURN, MA ON AUGUST 17TH, 2018 FOLLOWING A RECALL NOTICE FOR THIS CAR, WHERE THE VEHICLE OWNER WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR AND NO FIX TO THE CAR WAS MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128016September 7, 2018
POWER TRAIN, UNKNOWN OR OTHER
I BOUGHT 2016 FORD FOCUS, TOTAL 55,000 MILES ON IT NOW 2018 AND NOTHING BUT TROUBLE IN THE FIRST 6 MONTHS AND THERE AFTER , ALWAYS IN THE GARAGE FOR DRIVE TRAIN 2 YEARS NOW, STRAPS ON ROOF FELL OFF TWICE , TRUNK OUT OF LINE,NEW TIRES BOUGHT AT 26,000 MILES . WIRE HARNESS TOTALLY SHUT DOWN CAR IN 2017 WHILE DOING 65 ON THE HIGHWAY , COULD NOT STEER THE CAR OR STOP IT , BRAKES WENT TO THE FLOOR CAR TOTAL SHUT DOWN AND THIS YEAR 2018 THE STEERING FROZE UP AT 55,000 MILES, COULD NOT STEER THE CAR,, CAR RUNS LIKE CRAP HAS POWER THEN NO POWER, DON'T DARE TO PULL OUT IN TRAFFIC UNLESS I HAVE A LONG FREE SPACE TO GET IN, CAUSE IT HESITATES, BACK UP CAMERA WONT SHUT OFF TILL I HAVE GONE 100 FEET FORWARD , 2018 PHONE SYSTEM KEEPS FAILING, NEW BRAKES, TWICE I ALMOST GOT KILLED, CAUSE I COULD NOT STOP OR STEER THE CAR ON THE HIGHWAY I AM SO DONE WITH FORD AND THIS CAR.. PERFORMANCE IS THE WORST I HAVE EVER SEEN IN A CAR,, I COULD GO TO THE GARAGE EVERY WEEK CAUSE THE PERFORMANCE IS SO BAD, DONE DONE DONE, IF I HAD GOTTEN KILLED IN THIS CAR THE TWO WORST TIMES IT FAILED, MY FAMILY WOULD HAVE SUED FORD AND AS FAR AS I AM CONCERNED THEY SHOULD HAVE TAKEN THE CAR BACK, WOULD HAVE BEEN ALOT LESS HEAD ACHES THAN A DEATH LAW SUIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128043September 7, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE STEERING SERVICE DEFAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (410) 285-0200) WHERE THE CONTACT WAS INFORMED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128180September 7, 2018
POWER TRAIN
POOR PERFORMANCE OF AUTO TRANSMISSION ON 2016 FORD FOCUS TITANIUM INVOLVES HESITATION WHEN ACCELERATING, "CHATTERING" WHEN ACCELERATING, "SLIDING" INTO GEAR WHEN SHIFTING, SLIPPING WHEN SHIFTING. CLUTCH REPLACED ONCE. GOING IN AGAIN WITH SAME SYMPTOMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128000September 7, 2018
ENGINE, POWER TRAIN
THERE IS NOW THIS GRINDING NOISE COMING FROM MY CAR ENGINE. WAS ACTING UP A MONTH AFTER I BOUGHT IT IN 2017. EVERYONE SAID OH IT'S FINE THERE'S NOTHING WRONG WITH IT. WELL IT ACTS UP AS SOON AS I START TO DRIVE IT SLOW.... OTHERS SAY IT'S THE TRANSMISSION. AND OTHERS SAY I'M STUPID. IT SLIPS WHEN YOU START TO GO. I WANT THIS FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124747September 6, 2018
POWER TRAIN, ENGINE, TIRES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS EQUIPPED WITH GOODYEAR VIVA 3 TIRES, SIZE: 215/55R16 (NA). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH AND THE CHANGE ENGINE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT A WARNING MESSAGE ILLUMINATED, INDICATING THAT THE VEHICLE WOULD SHUT OFF IN FIVE MINUTES DUE TO OVERHEATING. FURTHERMORE, WHILE DRIVING BETWEEN 50 TO 70 MPH, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO HERB CHAMBERS FORD OF WESTBOROUGH (310 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 366-8311) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET AND REPLACED AND THAT THE TIRES WERE BALD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS 97,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127914September 6, 2018
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
THE WIPER BLADES ARE GETTING STUCK ON THE WINDOW AND MAKES IT DANGEROUS TO SEE WHEN IT IS RAINING AND I AM DRIVING. ALSO WHEN I PRESS THE ACCELERATOR (GAS PETAL) THE CAR HESITATES TO ACCELERATE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124451September 5, 2018
ENGINE, UNKNOWN OR OTHER
HELLO, I'M SEEKING HELP FROM YOUR DEPARTMENT AS I AM AN OWNER OF A FORD 2014 FOCUS. I'VE HAD THREE TRANSMISSION/CLUTCH REPLACEMENTS AFTER PURCHASING THE CAR BRAND NEW IN 2014. USUALLY THE CAR BECOMES UNSTABLE/JERKY WHEN DRIVING WHICH SIGNALLED A CLUTCH REPLACEMENT. HOWEVER OVER THE PAST TWO MONTHS AFTER TWO MORE CLUTCH REPLACEMENTS THE TRANSMISSION/ENGINE CEASED WHILE DRIVING IN TOWSON MD INNER CITY STREETS. THE FIRST BEING EXACTLY OVER TWO WEEKS AGO AND WHICH A NEW CLUTCH WAS INSTALLED. I PICKED UP THE VEHICLE AND TWO DAYS LATER CALLED THE DELEARSHIP STATING IT IS STILL NOT DRIVING RIGHT. I COULD FEEL SOMETHING WAS WRONG. I NOTICED SUDDEN JERKS AND WHAT SEEMED LIKE THE TRANSMISSION WAS WEARING OFF AGAIN. I WAS INFORMED BY THE SERVICE PERSON MIKE MAZOR THAT THIS IS NORMAL AND THE ADAPTIVE SYSTEMS WILL HAVE TO GET USED TO MY DRIVING PATTERN AND TO GIVE IT 1000 MILES. I EXPRESSED MY CONCERN THAT SOMETHING NEEDS TO BE DONE BECAUSE THE VEHICLE FELT UNSAFE TO DRIVE. TWO DAYS LATER WHILE TRAVELING ON INTERSTATE ROUTE 40, THE CAR SUDDENLY DECELERATED, MADE A LOUD ROARING SOUND AND WHEN I PUSHED ON THE PEDAL IT SEEMED AS IF IT WAS ON NEUTRAL AND DID NOT WANT TO MOVE. ALL I HEARD WAS THE ENGINE RERVE. EXTREMELY PANICKED AND SCARED I QUICKLY MOVED OVER TO THE YELLOW LINE WITHOUT CAUSING AN ACCIDENT OR INJURING MYSELF. I HAD THE CAR TOWED TO THE DELEARSHIP CLOSEBY AS I FELT VERY UNSAFE DRIVING ANY FURTHER. I WAS INFORMED TODAY BY ALPACKER FORD THAT THEY WORKED ON THE VEHICLE AND THE ENGINE LIGHT IS NO LONGER ON, THE CAR RUNS JUST FINE. THEY WILL BE DOING ONE MORE TEST TOMORROW TO SEE IF THEY CAN REPLICATE THE PROBLEM. I'M TOTALLY BAFFLED AS TO HOW THE ENGINE LIGHT TURNED OFF OR WHY THEY CAN'T FIND THE ISSUE. I'M AFRAID THIS CAR IS GOING TO CAUSE A TERRIBLE ACCIDENT IF I KEEP DRIVING AND AND PLEADING HELP FROM YOUR DEPARTMENT TO GET FORD TO FIND THE FAULT AND FIX URGENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124457September 5, 2018
POWER TRAIN
THE TRANSMISSION WENT OUT AT THE LIGHT AND I SAID FOR 30 MINUTES AND THEN THE CAR STARTED GOING IN REVERSE AND THE DRAFT STARTED BACK WORKING BUT IT'S BEEN IN THE SHOP FOR THE LAST 2 MONTHS IN AND OUT. I HAD JUST GOT OFF THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124476September 5, 2018
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE POWER STEERING SENSOR ALSO ILLUMINATED. IN ADDITION, WHILE DRIVING, THE TRANSMISSION MALFUNCTIONED AND CAUSED THE VEHICLE TO HESITATE WHEN ACCELERATING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (COUGHLIN FORD, 24001 U.S. RT. 23 SOUTH, CIRCLEVILLE OH) WHERE IT WAS DIAGNOSED THAT BOTH THE TRANSMISSION AND STEERING COLUMN WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 106,000. *TT CONSUMER STATED CAR HAD ISSUES WITH CLUTCH SINCE IT WAS BOUGHT. UPDATED 11/26/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124587September 5, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING ASSIST MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE "STEERING FAULT" MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (SAN TAN FORD, 1429 E. MOTORPLEX LOOP, GILBERT, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124255September 4, 2018
FUEL/PROPULSION SYSTEM
VEHICLE RUNS ROUGH AND STALLS AT IDLE AND LOW SPEEDS. DEALERSHIP STATES THAT FUEL TANK IS COLLAPSING DUE TO DEFECTIVE PURGE VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124265September 4, 2018
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TAKATA RECALL MY CLUTCH WAS MESSED UP IN THIS CAR WHEN I FIRST LEASED IT FROM US AUTO SALES BACK IN FEBRUARY 2017 AND I HAD RENTAL FOR A WEEK ONLY BECAUSE THE WARRANTY COVERED IT. NOW THE CLUTCH IS MESSED AGAIN AND I WAS TOLD I'LL HAVE TO PAY $2000 FOR IT TO BE FIX! IS THERE ANYWAY YOU GUYS CAN RECALL MY CAR BECAUSE I DON'T HAVE THAT KIND OF MONEY TO KEEP SPENDING ON THIS CAR BECAUSE THE SAME PROBLEM KEEP OCCURRING. IS ALWAYS JERKS AND DON'T ACCELERATE THE SPEED OF THE CAR THIS ALWAYS HAPPENS ANYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124333September 4, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED AND ROLLED BACKWARDS EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUTOMAX FORD (LOCATED AT 3301 E CENTRAL TEXAS EXPSY, KILLEEN, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE DEALER INFORMED THE CONTACT THAT THE TRANSMISSION PARTS THAT WERE USED TO REMEDY THE FAILURE WERE THE SAME DEFECTIVE PARTS. THE CONTACT HAD THE TRANSMISSION REPAIRED TWICE AND A NEW TRANSMISSION INSTALLED ONCE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124353September 4, 2018
POWER TRAIN
THIS CAR WAS BOIUGHT IN LOUISVILLE KY AT OXMOORE FORD IN MARCH 2018 I HAVE TAKEN IT BACK 3 TIMES AT 1ST SAID IT WAS NOT FAILING THEN THE 2 ND TIME REPLACED CLUTCH IN TRANSMISSION AND 3RD REPLACED CLUTCH AGAIN AND IT IS NOW SEPT 2018 AND NOT MUCH BETTER STILL JOLTING AND SHUDDER AND HESITATION AT ACCELERATION THIS CAR IS VERY DANGEROUS IT ALSO HAS A VIBRATION AT IDLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124402September 4, 2018
POWER TRAIN, STEERING, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STUTTERED AND ROLLED BACKWARDS, THE STEERING WHEEL SHOOK AND FAILED TO TURN, AND THE ACCELERATOR PEDAL FAILED TO RESPOND AND TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. IN ADDITION, THE "TRANSMISSION READY" INDICATOR ILLUMINATED. AFTER THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CAMELBACK FORD, 1330 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 635-7551) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124120September 3, 2018
ENGINE
CAR SHUT OFF COMPLETELY WHILE MOVING 25 MILES AN HOUR ON A LOCAL STREET.. BATTERY WAS FUNCTIONING PERFECTLY. WHEN LOOKED AT BY THE DEALER WAS TOLD STARTER MOTOR WAS DEAD, THIS ALSO LATER CONFIRMED BY REPAIR TECHNICIAN AT ANOTHER FACILITY (RIVERSIDE SERVICE). STARTER MOTOR WOULD NOT HAVE HAD ANYTHING TO DO WITH THE VEHICLE SHUTTING OFF COMPLETELY WHILE IN MOTION. AT THE SAME TIME STARTER MOTOR WAS REPLACED, 2 IGNITION COILS WERE IDENTIFIED AS FAILED OR FAILING. IN THE LAST 9 MONTHS A TOTAL OF 4 IGNITION COILS HAVE FAILED. FORD HAS NOT IDENTIFIED THE PROBLEM WITH THE VEHICLE, MERELY REPLACED BROKEN PARTS. THEY HAVE NOT ADDRESSED IN ANY WAY THE DANGEROUS CONDITION POSED BY MY CAR'S STALLING ON AN ACTIVE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus