Ford Focus Complaints

22,326 consumer complaints on file.

#11141415October 19, 2018
SERVICE BRAKES, STEERING
ON 3 OCCASIONS WHILE DRIVING DOWN A SIDE STREET WITH A SPEED LIMIT OF 35MPH, A POWER STEERING ASSIST FAULT NOTIFICATION APPEARED. ON ONE OCCASION IT PREVENTED MY BRAKE PEDAL FROM ENGAGING THE BRAKES. THE PARKING BRAKE STILL WORKED. THE VEHICLE HAS A 3RD PARTY WARRANTY THROUGH THE DEALER I BOUGHT IT FROM, WHEN TAKEN TO THEIR MECHANICS IT WAS STATED THAT THEY COULD FIND NO TRACE OR CAUSE OF THE ISSUE AND COULD NOT REPLICATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141346October 18, 2018
UNKNOWN OR OTHER
I ALMOST GOT INTO A CAR ACCIDENT DUE TO THE DEAFENING NOISES COMING OUT FROM THE SPEAKERS WHILE I WAS DRIVING. IT SOUNDED LIKE FIRECRACKER GOING OFF NEXT TO MY EARS. I WAS STARTLED AND TRYING TO GET OFF THE FREEWAY TO FIX THE PROBLEM. DUE TO THE DISTRACTION FROM THE NOISES, NEITHER DID I FLICK THE TURNING SIGNAL NOR DID I HEAR THE HONKING FROM THE VEHICLES BEHIND ME. DEALER UNABLE TO FIX THE PROBLEM, AND ASKING FOR $783 TO REPLACE THE RADIO. THERE ARE LOT SIMILAR COMPLAINTS LIKE THIS, THEY NEED TO MAKE A RECALL ON ALL DIGITAL SIGNAL PROCESSOR MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141358October 18, 2018
STEERING
STEERING ASSIST MALFUNCTION-SERVICE REQUIRED KEEPS COMING ON. WHEN IS A RECALL COMING. SCARED THIS IS GOING TO CAUSE AN ACCIDENT. I HAVE TO TURM THE CAR OFF AND ON THEN WAIT TIL IT DECIDES IT WANTS TO MOVE. AFRAID THE STEERING WILL LOCK WHILE DRIVING. SO FAR IT HAS ONLY HAPPENED WHILE STATIONARY BUT HAS CAUSED PROBLEMS WHEN DRIVING IN REVERSE TO GET OUT OF A PARKING SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141194October 18, 2018
WHEELS
THE REAR PASSENGER BEARING HAS FAILED ON MY VEHICLE. THE BEARINGS APPEAR TO BE RECALLED ON THE YEAR AND MAKE OF MY VEHICLE BUT THE DEALERSHIP REFUSES TO REPLACE THEM. NHTSA CAMPAIGN #01I017000,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141190October 18, 2018
STRUCTURE:BODY
THE REAR DOOR LATCHES ON MY CAR HAVE FAILED. THE CAR'S YEAR AND MAKE WAS RECALLED UNDER RECALL: 05S27, NHTSA CAMPAIGN # 05V030000 HOWEVER MY VIN NUMBER IS NOT COVERED UNDER THIS CAMPAIGN. I NOW HAVE REAR DOORS TIED TOGETHER USING A ROPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141227October 18, 2018
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING WHEEL STALLED AND THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (JONES FORD CASA GRANDE, 1932 N PINAL AVE, CASA GRANDE, AZ 85122) WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER, BUT NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 81,972.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141028October 17, 2018
UNKNOWN OR OTHER
WHILE DRIVING THE CAR STEREO STARTING TO POP AND HAVING STATIC SOUND. THE POP SOUND IS VERY LOUD AND ALWAYS UNEXPECTED. WHILE DRIVING THE POPS SOUND CAN MAKES YOU TURN THE DRIVING STEERING WHEEL TO A SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141038October 17, 2018
POWER TRAIN
CONSTANT SHUDDERING WHEN ACCELERATING . THE WHOLE CAR SHAKES AND FEELS LIKE THE ENGINE IS ABOUT TO FALL OUT. FORD DOUBLE CLUTCH TRANSMISSION ON 2014 FORD FOCUS NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141080October 17, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER MULTIPLE ISSUES \RECALLS WITH THE TRANSMISSION THE CAR STILL IS NOT RUNNING RIGHT. IT TAKES SOMETIME FOR THE VEHICLE TO START AND ONCE IT DOES IT SHUDDERS ON ACCELERATION. NOW I AM BEING TOLD BOTH THE FUEL PUMP AND THE CLUTCH NEED TO BE REPLACED. BASED ON EVERYTHING I AM READING THERE ARE QUITE A FEW FAULTY PARTS IN THESE VEHICLES THAT SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141132October 17, 2018
STEERING
CAR WAS PARKED FOR ABOUT AN HOUR AND WHEN WE WENT TO LEAVE WE DID NOT HAVE ANY STEERING. CAR WAS FINE BEFORE WE PARKED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140530October 16, 2018
ELECTRICAL SYSTEM, POWER TRAIN
FORD FOCUS 2016 IS TRANSMISSION IS STILL EXPERIENCING PROBLEMS AS PREVIOUS FORDS MODELS IN CATEGORY, INCLUDING ENGINE SLIPS, SHUDDERING , STALLING AND NOT CHANGING GEARS PROPERLY, CREATE HAZARDS, IM CONSTANTLY BATTLING TO DRIVE THIS VEHICLE, AND IT DOESN'T EVEN HAVE MORE THAN 20,000 MILES ON IT, I HAVE ALMOST BEEN IN A NUMEROUS AMOUNT OF RECKS ON THE HIGHWAY, OR EVEN LEAVING MY HOUSE BECAUSE OF THIS CAR, I CONSTANTLY FEAR FOR MY SAFETY WITHIN THIS VEHICLE, AND I KNOW ITS A MATTER OF TIME BEFORE SOMETHING HAPPENS, IM STUCK IN THIS VEHICLE AND NOBODY HAS THE ANSWERS. TODAY FOR EXAMPLE I WAS LEAVING MY HOUSE I STOPED AT A STOP SIGN TO TAKE A LEFT IT WAS MORNING TRAFFIC, I TAKE A TURN IN AN APPROPRIATE MANNER, BUT THE RPMS JUMP TO 4 ALMOST 5, AND THE CAR STARTS TO VIOLENTLY SHAKE AND IT STALLS BRIEFLY IN THE MIDDLE OF BOTH LANES AND MAKES A SHUDDERING NOISE AS I ACCELERATE MORE TO GET OUT OF THE WAY, IT SHAKES MORE AND JUMPS FORWARD IN A JERKING MOTION, I WAS ALMOST HIT BY A CAR!! THIS CAR HAS A CLEAN RECORD, NO RECKS OR ANYTHING AND PROPERLY TAKEN CARE OF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140706October 16, 2018
EXTERIOR LIGHTING
EVERY TIME IT RAINS, I KEEP ON GETTING WATER INSIDE THE HEADLIGHTS NOW THE RIGHT SIDE DAYTIME RUNNING LAMPS ARE OUT, THE LEFT SIDE IS GOING OUT.THE DAYTIME RUNNING WENT OUT OCTOBER 12, 2018 THE HEADLIGHTS STARTED GETTING WATER INSIDE ABOUT 02-01-18. I HAD TO TAKE MY CAR FOR A FUEL PUMP MODULE THEY THAT IS UNDER WARRANTY FORD SAID THAT THE HEADLIGHTS ARE NOT COVERED. THERE ARE NO CRACKS IN THE HEADLIGHTS THE SERVICE WRITER SAID THAT THE SEALS MUST BE BAD TO ME THAT SOUNDS LIKE THEIR IS A DEFECT IN THE SEALS, THIS IS ALSO A SAFETY HAZARD CONSIDER MY CAR IS ONLY A 2016 2 YEARS OLD THIS SHOULD NOT BE HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140385October 15, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER STARTING THE ENGINE, THE MESSAGE "STEERING ASSIST MALFUNCTION" DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140213October 14, 2018
POWER TRAIN
I HAVE HAD MY FORD FOCUS IN EIGHT TIMES FOR A TRANSMISSION SHUDDER. THE FIX WORKS FOR SEVERAL MONTHS THEN REAPPEARS. IT IS A SAFETY ISSUE AS THE HESITATION HAPPENS UPON ACCELERATING AND MERGING ONTO HIGHWAY OR INTO TRAFFIC. I HAVE CONTACTED FORD CUSTOMER RELATIONS AND WAS BASICALLY TOLD THERE IS NOTHING THEY CAN DO FOR ME. I AM A INGLE PARENT THAT BOUGHT A BRAND NEW CAR SO I DID NOT HAVE TO WORRY ABOUT ISSUES AND SAFETY OF MY FAMILY. I NEVER GOT THE NEW CAR REASSURANCE AND WORRY THAT THIS SHUDDER WILL HAPPEN AT A TIME WHERE IT PUT US AND OTHERS IN DANGER.THE PO BOX ADDRESS ON THE WEBSITE IS ALSO INCORRECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140225October 14, 2018
STEERING
POWER STEERING ASSIST FAILURE, THE STEERING WHEEL IS INCREDIBLY HARD TO TURN WHEN THE VEHICLE IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140081October 13, 2018
FUEL/PROPULSION SYSTEM
THIS CAR'S FUEL GAUGE READS IN ERROR. CAR RUNS OUT OF GAS EVEN THOUGH THE FUEL GAUGE READS OVER 100 MILES TO EMPTY. IT HAS HAPPENED TO ME 3 TIMES BEFORE I REALIZED EXACTLY WHAT WAS HAPPENING. TWICE ON THE INTERSTATE AT 70MPH. MY CAR JUST DIEDZ THE GAS GAUGE SHOWED AMPLE GAS WHEN THE CAR WAS NEARLY EMPTY. IT WAS VERY SCARY. TO SIMPLY HAVE THE ENGINE DIE AND COST THRU TRAFFIC TO THE SHOULDER. MY CAR HAS ONLY 28000 MILES ON IT. THE DEALERSHIP TELLS ME A SENSOR FAILED, THE TANK IS WARPED AND THE ENTIRE FUEL SYSTEM MUST BE REPLACED AT A COST OF $2300. IT IS NOT COVERED UNDER ANY WARRANTY AS THE CAR IS OLDER THAN 5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139938October 12, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED WHILE DRIVING DOWN THE ROAD. THE VEHICLE WAS TAKEN TO PACIFICO FORD (LOCATED AT 6701 ESSINGTON AVE, PHILADELPHIA, PA, (267) 233-6945) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139642October 11, 2018
POWER TRAIN
MY HUSBAND AND I PURCHASED A BRAND NEW 2012 FORD FOCUS IN APRIL 2012. NOT EVEN A YEAR AFTER PURCHASING THE TRANSMISSION STARTED STUDDERING/SLIPPING. WHEN YOU GO TO TAKE OFF IT ACTS AS IF IT DOESNT WANT TO SWITCH OUT OF GEARS. THERE HAVE BEEN A COUPLE OF TIMES WE HAVE BEEN JUST DRIVING DOWN THE ROAD AND IT HAS COMPLETELY BOGGED DOWN AND THE ENTIRE CAR SHUTS OFF. AS SOON AS WE REALIZED SOMETHING WAS WRONG WE TOOK IT TO DEALERSHIP WHERE WE PURCHASED AND THEY INFORMED US OF A RECALL PERTAINING TO THE TRANSMISSION CONTROL MODULE. IT HAS BEEN IN AND OUT OF SHOP SEVERAL TIMES FOR THIS REASON AND IS STILL NOT FIXED. WE WERE JUST RECENTLY INFORMED BY THE DEALERSHIP THAT THE RECALL WILL NEVER BE 100% FIXED. IT WILL ALWAYS BE AN ISSUE. WE PROCEEDED TO TRADE CAR IN DUE TO THE CONSTANT WORRY OF THE RECALL. AS WE ARE GETTING A TRADE IN QUOTE ON THE CAR WE ARE INFORMED THAT THE CAR IS WORTH WAY LESS BECAUSE OF THE RECALL WHICH PUTS US UPSIDE DOWN IN THE CAR LOAN SO NOW WE HAVE NO OPTIONS TO TRADE IN BECAUSE THERE IS A $4,000 DIFFERENCE IN THE TRADE IN VALUE VS WHAT THE CAR COULD BE WORTH IF THERE WERE NO RECALL. WE WERE BASICALLY TOLD THAT THE CAR IS TRASH DUE TO THE RECALL ON THE TRANSMISSION..SO NOW WE ARE STUCK WITH A CAR THAT HAS A SERIOUS RECALL THAT WILL NEVER BE FIXED. FORD DOESNT WANT TO MAKE IT RIGHT. THIS CAR WAS BOUGHT BRAND NEW AND WE HAVE HAD SO MUCH TROUBLE WITH THE TRANSMISSION. NO CAR AT 6 YEARS OLD SHOULD HAVE TRANSMISSION PROBLEMS. FORD SHOULD BE LIABLE. WE TRUSTED THEM WITH PURCHASING A BRAND NEW CAR. FORD NEEDS TO MAKE IT RIGHT AND GET US INTO A SAFER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139685October 11, 2018
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK. YEARS LATER, THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. THE CONTACT HAD TO TIE DOWN THE DOOR TO KEEP IT CLOSED. THE CONTACT CALLED LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT GET BACK IN TOUCH WITH THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 88,254. *TT UPDATED 12/03/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139703October 11, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
ENTIRE ELECTRICAL SYNC SYSTEM HAS SHUT DOWN AND NO LONGER FUNCTIONS. WHILE THE SYNC WAS GOING OUT, THE SPEAKERS WOULD CRACKLE AND MAKE LOUD, STARTLING POP SOUNDS. THIS CAUSED JERKY DRIVING AS THEY WOULD POP WITHOUT ANY NOTICE, EVEN IF THE SYNC SYSTEM WAS TURNED OFF. RECENTLY, THE WIND SHIELD WIPERS TURNED ON AND WERE SPORADICALLY INCREASING/DECREASING IN SPEED AND WOULD NOT TURN OFF. THE CAR WAS ON (NOT THE ENGINE) AND PARKED WHEN THE WIPERS TURNED ON. ATTEMPTED TO TURN THE CAR OFF, RESET BY OPENING THE DOORS, AND TURNING THE CAR BACK ON. THEY PAUSED AND THEN STARTED UP AGAIN ONCE THE CAR WAS DRIVING ON CITY STREETS. THE SPEAKERS POPPING AND THE RADIO MALFUNCTION OCCURS WHILE DRIVING, WHILE PARKED, WHEN THE CAR IS ON, AND WHEN IT IS OFF. THIS PROBLEM HAS BEEN GETTING WORSE AND WORSE OVER THE PAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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