Ford Focus Complaints

22,326 consumer complaints on file.

#11142565October 25, 2018
STEERING
WHEN STARTING THE CAR, BEFORE DRIVING, "STEERING ASSIST MALFUNCTION" COMES ON THE SCREEN AND THE STEERING WHEEL WILL NOT TURN. THIS HAPPENS A COUPLE OF TIMES A DAY AND I FEAR THIS WILL IMPAIR THE ABILITY TO TURN DURING DRIVING OR WHEN STARTING MY COMMUTE. I FOUND RESTARTING THE CAR A FEW TIMES ELIMINATED THIS ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142604October 25, 2018
ELECTRICAL SYSTEM
IGNITION NOT WORKING PROPERLY.KEY HAS TO BE TURNED SEVERAL TIMES TO START CAR WHEN PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142612October 25, 2018
ELECTRICAL SYSTEM
WHILE DRIVING, WOULD HEAR LOUD POPPING SOUND FROM SPEAKERS AND RADIO WOULD CUT OUT COMPLETELY. WOULD HAVE TO RESTART CAR TO GET RADIO TO WORK. POPPING SOUND IS SO SUDDEN AND SO LOUD IT LITERALLY SCARES ME WHILE I'M ON THE ROAD. THIS IS A POTENTIAL HAZARD AS I COULD EASILY CAUSE AN ACCIDENT FROM BEING STARTLED BY THE SOUND THESE SPEAKERS MAKE. SEVERAL OTHER FORD DRIVERS HAVE EXPRESSED HAVING THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142632October 25, 2018
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL TO DRIVE FORWARD, THE VEHICLE SEIZED. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO DCH FORD OF EATONTOWN (67 NJ-36, EATONTOWN, NJ 07725, 732-982-4222) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142652October 25, 2018
ELECTRICAL SYSTEM
HORN - BEGAN WORKING INTERMITTEDLY, THEN NOT AT ALL. FIRST NOTICED WHEN LOCKING AND SETTING ALARM, THEN WHILE DRIVING AT NORMAL SPEED OR AT A STAND STILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142659October 25, 2018
FUEL/PROPULSION SYSTEM
THE VEHICLE FAILS TO ACHIEVE MORE THAN 25 MPG ON A FULL 12 GALLON FUEL TANK WITH 100% GASOLINE. THERE IS A GASOLINE ODOR AT TIMES WHEN THE VEHICLE IS SHUT OFF AFTER BEING DRIVEN FOR MULTIPLE HOURS. THE VEHICLE IS EQUIPPED WITH A 1 LITER ECOBOOST MOTOR THAT WAS PURCHASED NEW WITH 3K MILES ON IT. THE CURRENT ODOMETER READING IS 12,600. ON OCTOBER 21ST, 2018 I ACHIEVED 19 MPG ON A FULL TANK OF GASOLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142666October 25, 2018
STEERING
POWER STEERING FAULT HAS BEEN COMING ON AND OFF FOR SEVERAL MONTHS. AN ENGINE RESTART NORMALLY RESETS LIGHT. ON OCTOBER 23, 2018, THE POWER STEERING LIGHT CAME ON WHILE IN MOTION AND COMPLETELY DISABLE MY ABILITY TO CONTROL THE CAR. THE VEHICLE IS NOW PARK AND CANNOT BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142667October 25, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHENEVER I START MY CAR, THE RPM'S ARE BETWEEN 2-3 AND IT TAKES A COUPLE MINUTES TO REACH THE NORMAL IDLING RPM RATE. THE ENGINE ALSO MAKES CLICKING NOISES AND IS LOUDER THAN USUAL AND JUST DOES NOT SOUND RIGHT. AND PREVIOUSLY, MY CAR HAS RANDOMLY STALLED AND JUST TURNED OFF WHILE THE BATTERY STAYED RUNNING WHILE MAKING A RIGHT TURN OR JUST IDLING AT A STOP LIGHT. MOSTLY, MY CARS ENGINE JUST TURNS OFF WHILE RUNNING IT IN THE DRIVEWAY IN THE MORNING WHILE THE BATTERY STAYS ON. IT HAS NOT STALLED IN AWHILE BUT THERE IS STILL SOMETHING WRONG WITH THE ENGINE AND THE RPMS. ALSO SOMETIMES, A WRENCH LIGHT APPEARS ON THE DASHBOARD WHEN I AM EXPERIENCING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142714October 25, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND THE "SERVICE ENGINE FAULT NOW" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO CENTURY FORD OF MOUNT AIRY (302 CENTURY DR, MT AIRY, MD 21771, (833) 214-7277) WHERE IT WAS DIAGNOSED THAT THE TURBO BYPASS VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 67,995.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142729October 25, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL THERE NO SOUND FOR THE RADIO THE DASH BOARD FOR THE RADIO IS BLANK BEFORE IT WENT BLANK IT WAS MAKING A LOT OF NOISY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142363October 24, 2018
STEERING
WAS DRIVING HOME LOST POWER STEERING.. PULLED IN MY DRIVEWAY THANK GOD ...STEERING WHEEL GOT SEIZED..CALLED FORD THEY WOULD NOT HELP ONLY TO SAY THERE WAS NO RECALL ..MY CAR IS A 2016 FORD FOCUS S ..THE CAR IS ALMOST 2 YEARS OLD SHOULD NOT IF HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141739October 22, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
MANY PEOPLE ARE AWARE OF THE TRANSMISSION CONTROL MODULE PROBLEM WITH THE 2013 FORD FOCUS THAT HAS BEEN RECALLED. HOWEVER, I HAVE HAD ANOTHER PROBLEM WITH MY FORD FOCUS THAT I RESEARCHED AND FOUND THAT MANY MORE PEOPLE ARE HAVING THE SAME OR SIMILAR PROBLEM WITH THEIR FUEL TANK COLLAPSING AND NEEDING TO REPLACE MOST OF THE COMPONENTS IN THE ENTIRE FUEL SYSTEM. I HAD THE PURGE VALVE REPLACED AS AN OUT OF POCKET EXPENSE AS MY EXTENDED WARRANTY HAS EXPIRED, HOPING THIS WOULD FIX THE PROBLEM. I WAS INFORMED BY THE MECHANIC THAT TO FIX MY CAR COMPLETELY, IT WOULD MOST LIKELY NEED A NEW FUEL TANK, FUEL PUMP, FUEL FILTER, FUEL LINE AND OF COURSE THE PURGE VALVE ( WHICH I HAD REPLACED ). MY CAR IS ONLY 5 YEARS OLD AND I DO NOT KNOW HOW OR WHY I NEED TO REPLACE THE ENTIRE FUEL SYSTEM. I HAVE SEEN MANY POSTS DESCRIBING THE SAME SITUATION ON CARCOMPLAINTS.COM AND KNOW OF SOMEONE LOCALLY WHO I KNOW PERSONALLY WHO HAS THE EXACT SAME PROBLEM WITH THEIR 2013 FORD FOCUS. WHEN DRIVING, MY ENGINE WILL SHUT OFF COMPLETELY. FROM TIME TO TIME, MY OIL LIGHT WILL COME ON AS MY ENGINE STALLS OUT AND TRIES TO 'DIE' AND I CAN PRESS THE GAS TO 'REVIVE' THE ENGINE AND KEEP IT FROM SHUTTING OFF. THIS REPAIR OF THE FUEL SYSTEM WAS ESTIMATED TO COST $2,000 TO REPAIR AND I JUST DON'T HAVE IT. I LISTED MY CAR ONLINE FOR $5,400 AS IS AND HAVE NO ONE INTERESTED IN IT AT THAT PRICE AFTER I'VE INVESTED NEARLY $20,000 IN THIS CAR IN THE 4 YEARS I'VE BEEN MAKING PAYMENTS, MAINTENANCE AND REPAIRS ON IT. I'VE ALSO HAD THE POWER STEERING REPLACED ON THIS VEHICLE WHEN I HAD AROUND 80,000 MILES ON IT. THE POWER STEERING FAILED WHILE IN MOTION AND ALMOST CAUSED AN ACCIDENT. THIS PARTICULAR VEHICLE IS A DANGEROUS ONE. BUYER BEWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141863October 22, 2018
STEERING:COLUMN
TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO TURN LEFT, THE STEERING ABILITY SEIZED AND THE VEHICLE KEPT GOING STRAIGHT. THE CONTACT DROVE OVER A SIDEWALK AND THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141866October 22, 2018
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
MY WIFE RAN OUT OF GAS ON THE HIGHWAY, AT HIGHWAY SPEED, WHEN THE GAUGE SAID SHE HAD MANY MORE MILES TO GO UNTIL EMPTY. SHE DID NOT EXPECT TO RUN OUT OF FUEL AND DOING SO CAUSED A GREAT RISK OF PERSON AL INJURY AND EVEN GREATER INCONVENIENCE. THE DEALER MAY WANT TO CHARGE MONEY TO FIX A PROBLEM THAT IS MOST LIKELY THE SAME PARTS THAT I HAVE HEARD ARE ON RECALL FOR THE 2012 FOCUS. THERE ALSO SEEMS TO BE A WIRING ISSUE WITH THE WIPER SYSTEM. IT WAS DISCOVERED TO NOT BE WORKING ONE DAY WHEN I WENT TO USE THE WIPER WASHER FLUID TO CLEAN THE WINDSHIELD. THERE WAS NO FUSE PROBLEMS OR WARNINGS THAT THING MIGHT BE A PROBLEM. THIS IS ALSO MOST LIKELY A RECURRING MODEL YEAR ISSUE THAT HAS NOT BEEN FIXED BUT ALSO HAS NOT BEEN RECALLED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141906October 22, 2018
POWER TRAIN
WHEN I AM STARTING MY CAR I GET A MESSAGE THAT SAYS STEERING ASSIST MALFUNCTION SERVICE REQUIRED AND I CAN NOT TURN MY STEERING WHEEL AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141926October 22, 2018
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND FAILED TO MOVE. WHEN THE CONTACT TURNED THE VEHICLE OFF AND ON, THE STEERING RETURNED TO NORMAL. THE POWER STEERING ASSIST INDICATOR DISPLAYED ON THE INSTRUMENT PANEL. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141956October 22, 2018
STEERING
POWER ASSIST STEERING FAULT COMES AND GOES, AS WELL AS STEERING. THIS IS EXTREMELY DANGEROUS, NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141693October 21, 2018
POWER TRAIN
TRANSMISSION SHIFTING ISSUES. THIS TRANSMISSION STARTED ACTING UP AND STAYING IN FIRST GEAR TO LONG, AND THEN WHEN IT DOES FINALLY SHIFT, IT SKIPS GEARS AND GOES DIRECTLY INTO HIGH GEAR. THE VEHICLE ONLY HAS 77,356 MILES ON IT. RESEARCH INDICATES THAT THIS IS A KNOWN ONGOING ISSUE WITH THIS MODEL TRANSMISSION. WHAT ACTION DOES A CONSUMER HAVE WITH A VEHICLE THAT HAS KNOWN ISSUES? THERE HAS BEEN NO OFFICIAL RECALL ON THIS MODEL, ALTHOUGH THE ISSUE IS WELL KNOWN AMONG FOCUS OWNERS, AND A CLASS ACTION LAWSUIT HAS BEEN INITIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141574October 20, 2018
STEERING
UPON IGNITION A MESSAGE 'STEERING ASSIST FAULT SVC REQUIRED' SOMETIMES APPEARS AND THE STEERING WHEEL IS EXTREMELY DIFFICULT TO TURN. PROBLEM IS USUALLY REMEDIED BY TURNING OFF THE ENGINE AND RESTARTING BUT CAN SOMETIMES TAKE THREE TRIES. PROBLEM WAS INTERMITTENT BUT IS BECOMING MORE FREQUENT. SO FAR IT ONLY HAPPENS WHEN THE VEHICLE IS PARKED ON LEVEL GROUND AND SLIGHTLY INCLINED DRIVEWAYS. ONLINE RESEARCH SUGGESTS BAD PLACEMENT OF THE STEERING MODULE IS CAUSING INTERNAL ELECTRONICS TO OVERHEAT AND DEVELOP FAULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141602October 20, 2018
STEERING
STEERING ASSIST MALFUNCTION ON FORD FOCUS 2012 MODEL. THIS ERROR WOULD COME UP PERIODICALLY OVER THE LAST 6 MONTHS, BUT WOULD GO AWAY WHEN RESTARTING THE VEHICLE. NOW THE ERROR COMES ON EVERY TIME THE VEHICLE IS STARTED. THE POWER STEERING IS COMPLETELY OUT. DRIVEN ABOUT 2000 MILES SINCE ERROR FIRST NOTICED. MILEAGE NOW 116,895.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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