Ford Focus Complaints

22,326 consumer complaints on file.

#11139735October 11, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2006 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER SIDE DOOR LATCHES FAILED. SHORTLY AFTER, THE FRONT DRIVER SIDE DOOR WAS UNABLE TO BE OPENED FROM OUTSIDE THE VEHICLE. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT REPAIR FACILITY REPLACED THE REAR LATCHES AND STATED THAT THE DRIVER'S DOOR LATCH ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139874October 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING DASHBOARD LIGHTS AND GAUGES TURN OFF RADIO TURNS ON AND OFF AND UNABLE TO OPERATE OR TURN OFF IT STAYS ON WITH EXTREMELY LOUD STATIC.CARS TURNS OFF WHILE IN MOTION ON A HIGHWAY AND STREET. WE PUSHED IT TO SAFETY THEN ATTEMPTED TO TURN IT BACK ON AND IT DID. TODAY WE TOOK IT TO A FORD DEALER THE REP HOOKED IT UP TO THE DIAGNOSTIC MACHINE NO PROBLEM WAS WAS FOUND. THEN LATER THAT DAY IT DID IT AGAIN. WE TOOK IT BACK NOW THEY SAY ITS THE COMPUTER SYSTEM THAT CONTROLS COMPUTER PROGRAMMING FOR THE CAR. GRANTED THEY HAD NOT HOOKED IT UP TO THE DIAGNOSTIC MACHINE AND THE COST WOULD $800. THIS CAR IS NOT EVEN 6 YEARS OLD THIS IS A BIG CONCERN /LIABILITY WHEN YOU HAVE THE DASH LIGHTS AND GAUGES, THE RADIO TURNING OFF AND ON . THE CAR IS SHUTTING OFF IN MID MOTION. I CALLED FORD TODAY THE REP SAID NOTHING WE CAN DO NO OTHER REPORTS ABOUT THOSE SYMPTOMS HAVE BEEN REPORTED. YES THE REP SAID SYMPTOMS. BUT OTHER REPORTS HAVE BEEN MADE ON BLOG CHATS. SAME OR SIMILAR ISSUES. I HAVE MAJOR CONCERNS WHEN A CAR IS SHUTTING DOWN WHE DRIVING THAT IS DEFINITELY SOMETHING TO WORRY ABOUT. 2012 FORD FOCUS COST $21000.00 6 YEARS OLD NEEDING MINOR REPAIRS WEAR AND TEAR UNDERSTANDABLE TIRE $50 WINDSHIELD WIPERS $30 ETC ELECTRICAL COMPUTER PROGRAMMING MAJOR REPAIR BIG PROBLEM SINCE POTENTIALLY YOUR CAR CAN SHUT DOWN IN THE MIDDLE OF A HIGHWAY AND YOU A CAN CAUSE AN ACCIDENT OR WORSE DIE. $800 IS A LOT OF MONEY TO GET A REPAIR DONE FOR 6 YEAR OLD CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139378October 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
THE CAR IS OWN 3 YEARS OLD AND I HAVE ALREADY REPLACED THE FUEL EMISSION VALVES, THE COOLING SYSTEM, AND NOW THE UNAFFORDABLE TRANSMISSION CONTROL, CATYLATTIC CONVERTER, AND TRANSMISSION CLUTCH HAVE GONE OUT TO WHERE MY CAR WONT CHANGE SPEEDS WHILE ON THE HIGHWAY, NOR REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139497October 10, 2018
ELECTRICAL SYSTEM
THE BATTERY WHICH IS FUNCTIONAL DISCHARGES EVEN AFTER THE CAR HAS BEEN DRIVEN RECENTLY AND THE CAR WILL NOT START UNTIL THE BATTERY IS JUMPED. WHICH PRESENTS A PROBLEM IN THAT YOU CANNOT SURE IF YOU GET BACK FROM WHERE YOU HAVE GONE. THE BATTERY AND ALTERNATOR ARE FUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139576October 10, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN TRYING TO ACCELERATE, THE VEHICLE WILL MAKE A SORT OF STUTTERING, OR HAVE A DELAY IN ACCELERATION. SOMETIMES I NOTICE THE RPMS INCREASING WITHOUT REASON, ALMOST AS IF IT SKIPS SHIFTING MAYBE OR HAS A DELAYED SHIFT? I HAVE NOT TRIED IN "SPORT" MODE TO SEE IF MANUALLY SHIFTING SOLVES THE PROBLEM. I ALSO HAVE NOT BEEN ABLE TO IDENTIFY ANY OTHER COMMON THINGS, SUCH AS A CERTAIN FUEL LEVEL, INTERNAL OR EXTERNAL TEMPERATURE, OR RATE OF INTENDED ACCELERATION, THOUGH I WOULD NOT RULE OUT ANYTHING. I HAVE NOTICED THIS HAPPENING BOTH IN TOWN DRIVING AND HIGHWAY DRIVING, THE DELAY IN ACCELERATION OR STUTTERING. THERE IS ALSO A DISTINCT SHUDDER THAT HAPPENS OCCASIONALLY. I AM NOT SURE IF IT IS AN ISSUE WITH FUEL (FLOODING MAYBE? OR A DELAY IN FUEL INJECTION?) OR AN ISSUE WITH THE POWER TRAIN (ANY ISSUE IN THE TRANSMISSION WITH SHIFTING?) OR MAYBE AN ISSUE IN SPEED CONTROL (A MISSED CONNECTION BETWEEN THE ACCELERATOR PEDAL OR THROTTLE CONTROL CABLES AND THE NEXT STEP IN THE CHAIN?). I JUST KNOW THAT SOMETIMES I NEED TO ACCELERATE TO GET IN A SPOT IN A LINE OF TRAFFIC AND WHEN THE CAR DOESN'T 'GO' WHEN I NEED IT TO AND IT SHUDDERS OR HAS A STUTTER OR DELAY, IT CAUSES THE CAR I WAS GETTING IN FRONT OF TO HAVE TO BRAKE AND IF THEY DON'T, THEN MY CHILDREN IN THE BACK SEAT ARE PUT AT RISK. THIS HAS HAPPENED MULTIPLE TIMES, NOT JUST THE DATE INDICATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139584October 10, 2018
STEERING
POWER STEERING IS DISABLED UPON STARTING VEHICLE. I THOUGHT THIS WAS JUST A RANDOM ERROR BECAUSE I WOULD TURN VEHICLE OFF THEN ON AND THEN IT WAS FINE. NOW THE ERROR WILL NOT TURN OFF AND I DO NOT HAVE POWER STEERING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139136October 9, 2018
ENGINE, POWER TRAIN, STEERING
DRIVING AND VEHICLE COMPLETELY SHUTDOWN AFTER A LOUD CRUNCHING NOISE COMING FROM THE FRONT OF CAR. A BUNCH OF CODES FLASHED ACROSS THE DASH . VEHICLE WOULDN'T START. HAD TO TOW IT HOME. THE TRANSMISSION LIGHT STAYS ON NOW WHEN I TURN KEY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139147October 9, 2018
STEERING
FOR THE PAST 6 MONTHS, EVERY TIME I START UP THE CAR THE STEERING COLUMN IS ALMOST LOCKED. I START BACKING OUT AND IT LOOSENS UP. THIS MORNING I STARTED MY CAR UP AND IT WAS LOCKED AGAIN, BUT I GOT THE MESSAGE ON THE DASH STEERING ASSIST MALFUNCTION, AND IT NEVER LOOSENED UP. I WAS A LITTLE NERVOUS DRIVING IT OT WORK, BUT I HAD TO GET THERE. I HAVE SEEN A LOT OF PEOPLE WITH THE SAME ISSUE. THIS NEEDS TO GET FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139214October 9, 2018
WHEELS
LUG NUTS. I HIT A CURB NEAR MY HOUSE CUTTING THE SIDE WALL OF MY TIRE. TIME WENT FLAT. WHEN I WENT TO CHANGE THE TIRE THE LUG WRENCH WOULD NOT FIT ONTO THE LUG NUT. I CALLED FORD FOR HELP THE TOLD ME IT WAS A COMMON PROBLEM. THE ALUMINUM COVER ON NUT "SWELLS" MAKING IT IMPOSSIBLE FOR THE WRENCH TO FIT. I HAD TO POUND THE WRENCH ON WITH A RUBBER MALLET, AND KNOCK IT OFF AFTER LOOSENING THE NUT. IF I WAS ON A FREEWAY WITH OUT ACCESS TO A MALLET I WOULD HAVE BEEN STRANDED AND IN A VERY DANGEROUS SITUATION. FORD TOLD ME IT IS A COMMON PROBLEM WITH ALL MANUFACTURES, LES SCHWAB WHERE I BOUGHT MY TIRES TOLD ME THEY SEE IT EVERY DAY, A COMMON PROBLEM, THE TIRE SHOP AT COSTCO WHERE I WORK TOLD ME THE SAME. I SOUNDS TO ME YOU ARE PUTTING PEOPLES LIVE IN DANGER BY LETTING CAR COMPANY'S GET AWAY WITH THIS. THEY SHOULD AT LEAST BE SUPPLYING DRIVERS WITH RUBBER MALLETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139271October 9, 2018
POWER TRAIN
MY 2016 FORD FOCUS & ITS "POWERSHIFT" TRANSMISSION SHUDDERS WHEN ACCELERATING. ON THURSDAY OCT. 4, 2018 WHILE DRIVING ON THE FREEWAY THE CAR SHUTTERED THEN STALLED AS I WAS ATTEMPTING TO ACCELERATE. I PURCHASED THE CAR AT THE END OF JANUARY 2018, BRAND NEW AND HAVE PUT 29,537 MILES ON IT. I AM BEING TOLD THAT THE CLUTCH SYSTEM WILL NEED TO BE REPLACED AND IT IS CURRENTLY IN THE SHOP. I PREVIOUSLY OWNED THE 2012 FORD FOCUS WHICH HAD A SIMILAR ISSUE AND HAD TO HAVE THE CHIP ASSOCIATED WITH THIS TRANSMISSION REPLACED NUMEROUS TIMES. WHILE THE SALES STAFF TOLD ME THIS ISSUE WAS RESOLVED AND THE NEWER TRANSMISSIONS DO NOT HAVE THE SAME PROBLEM, I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THE ISSUE WITH THE 2012 FORD FOCUS TRANSMISSION WAS NEVER RESOLVED AND THIS IS THE SAME ISSUE. I CONSIDER THIS INCREDIBLY UNSAFE AS MY 2012 BROKE DOWN NUMEROUS TIMES IN TRAFFIC AND ON FREEWAYS, LEAVING ME STRANDED UNTIL IT DECIDED TO "REENGAGE" AND ALLOW THE CAR TO GO IN A FORWARD MOTION. THANKFULLY I WAS ABLE TO GET TO THE SHOULDER EACH TIME AND WAIT FOR THE TRANSMISSION TO REENGAGE SO I COULD GET IT TO THE DEALERSHIP FOR DIAGNOSTICS. IF THE 2016 TRANSMISSION HAS THE SAME ISSUE, I AM CONCERNED THAT EVENTUALLY IT TO WILL LEAVE ME OR SOME OTHER DRIVER ON THE SIDE OF THE ROAD OR WORSE STALL WHILE AT A HIGH RATE OF SPEED CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139097October 8, 2018
ELECTRICAL SYSTEM
AFTER NUMEROUS TIMES GOING TO THE DEALERSHIP MY CHECK ENGINE LIGHT KEEPS COMING ON MY CAR DOESN'T ACCELERATE, IT STALLS AND HAS A BURNING ODOR. I HAVE BEEN STUCK ON EXPRESSWAYS WITH MY 3 MONTH OLD TWINS, TWICE AND IT IS SCARY. FORD KNOWS OF THESE TRANSMISSION PRONLEMS, ..TMC, PMC ARE TERRIBLE IN THESE CARS, AND THEN THEY WANT YOU TO PAY RIDICULOUS PRICES FOR MISTAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138971October 8, 2018
POWER TRAIN
AFTER OWNING MY NOW 2ND FOCUS, ONLY TO GET OUT OF MY FIRST 2013 FORD FOCUS THAT HAD TRANSMISSION/INTERNAL CLUTCH, TO GET INTO A 2017 FORD FOCUS WHICH I LEARNED TODAY FOR THE 1ST TIME HAS THE SAME TRANSMISSION. BEFORE I MADE THE PURCHASE OF THE 17 ON JULY 1ST, 2017, I WAS TOLD THEY NO LONGER HAD THE DUAL CLUTCH INTERNAL AUTOMATIC TRANSMISSION, WHICH IS WHY I WAS WILLING TO TRADE THE 2013 FOCUS IN FOR THE 2017. MY CURRENT '17 ONLY HAD ABOUT 7600 MILES ON IT WHEN I STARTED FEELING THE CAR SHUTTER BETWEEN 1ST AND 2ND GEAR. THEN MORE RECENTLY BETWEEN 2ND AND 3RD GEAR. MY PREVIOUS VEHICLE HAD BEEN BACK TO OXMOOR FORD IN LOUISVILLE KY 6 TIMES FOR FIXES, WHICH THERE NEVER WAS A KNOWN FIX. MY CURRENT '17 IS IN FOR THE FIRST TIME. SAME ISSUES AS THE 13 YEAR MODEL. AS I DRIVE IT, IT CLINKS AND MAKES RATTLE NOISES IN ADDITION TO THE SHUTTERING. IT SOUNDS AS THOUGH THE TRANSMISSION IS GOING TO DROP OUT OF THE BOTTOM OF THE CAR. IT'S UNSAFE AND WILL CONTINUE TO GET WORSE AS TIMES GOES ON JUST AS MY 2013 DID. THE SALES MANAGER OF OXMOOR FORD IS WHO SOLD ME MY 2017 FORD FOCUS WHICH WAS ALL UNDER FALSE PRETENSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138935October 7, 2018
STRUCTURE:BODY
I WAS DRIVING AND MY REAR LEFT DOOR FLEW OPEN WHEN MAKING A RIGHT TURN OUT OF A PARKING LOT, NOW I SHUT MY RIGHT FRONT DOOR AND IT WON'T LATCH. I'VE NEVER RECEIVED A NOTIFICATION ABOUT A RECALL. THIS SHOULD BE FIXED BEFORE A CHILD FLIES OUT OF A CAR. MY CAR ONLY HAS 55K MILES ON IT. THIS IS PRETTY SAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133635October 6, 2018
AIR BAGS
'TAKATA RECALL' I HAVE A 2013 FORD FOCUS SE HATCHBACK. I WAS RECENTLY INVOLVED IN AN ACCIDENT HEAD ON AND ONLY ONE AIRBAG ENGAGED. IT ENGAGED FROM UNDERNEATH THE DASHBOARD ON THE DRIVING SEAT OF THE VEHICLE... ~
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11133424October 5, 2018
STEERING
TAKATA RECALL WELL I WENT TO TURN ON MY CAR AND I PUT IT IN REVERSE AND WHEN I WAS BACK IN UP I NOTICE THE SCREEN SAY STEERING MALFUNCTION SERVICE REQUIERE AND THE STEERING WHEEL DINDT WANT TO MOVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133563October 5, 2018
ENGINE
ITS 27000 MILES AND ITS LEAKING OIL OUT THE FRONT AND BACK AS WELL AS THE TRANSMISION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133241October 4, 2018
STEERING
MY POWER STEERING TURNS ON AND OFF WITHOUT WARNING. I HAVE HAD TIE ROD ENDS, RACK, PINION, POWER STEERING PUMP, AND LINES REPLACED. THAT HAS NOT FIXED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133335October 4, 2018
POWER TRAIN
CAR OVERHEATED DRIVING DOWN INTERSTATE. CAR HAS BEEN TAKEN TO FORD DEALERSHIP. DEALERSHIP FOUND NO COOLANT LEAKS, BUT DETERMINED COOLANT IS BEING BURNED/ABSORBED BY TURBO PORTION OF 1.0 L ECOBOOST ENGINE. MOTOR HEAD HAS CRACKED. VEHICLE IS 620 MILES OUT OF POWER TRAIN WARRANTY SO IS NOT COVERED. SAME ISSUE IS CURRENTLY IN RECALL FOR OTHER FORD TURBO ENGINE MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133404October 4, 2018
POWER TRAIN
MY 2014 FORD FOCUS HAS THE WORST SHUDDER AND SHAKE WHEN STARTING OUT FROM A STOP THE THE WHOLE VEHICLE SHAKES AND SHUDDERS LIKE THE WHEELS ARE GOING TO COME OFF. ONCE YOU GET UP TO SPEED IT NORMALIZES BUT AS ACCELERATING IT IS JUST A PAINT SHAKER OF A CAR. I HAVE HAD MY CAR IN 7 TIMES FOR THE TRANSMISSION CLUTCH PROBLEMS. IT HAS BEEN REPLACED 3 TIMES. TWICE BEFORE THE INITIAL WARRANTY WAS UP AND THEN AGAIN LAST YEAR WHEN THEY EXTENDED THE ONE TIME WARRANTY REPAIR. THE CLUTCH ISSUE IS STILL PERSISTING AND THEY MADE ME PAY FOR A THROW OUT BEARING LAST TIME IT WAS REPLACED EVEN THOUGH THAT PART WAS DIRECTLY RELATED TO THE CLUTCH PROBLEM THE CAR HAS HAD SINCE PURCHASE. THE 4 OTHER TIMES I BROUGHT THE CAR IN I WAS JUST TOLD THAT IT IS NORMAL FOR THE CAR TO SHAKE A LITTLE. I DO T BELIEVE THAT AT ALL AND I AM TIRED OF THIS PIECE A CRAP CAR WITH ITS TRANSMISSION ISSUES AND FORD DOING NOTHING MORE TO HELP THE CONSUMERS OUT WITH THE PROBLEM WHEN THEY FULLY KNOW IT IS THEIR PROBLEM WITH THE CAR. WHEN I GO TO MY FORD APP AND LOOK UP THE SERVICE RECORDS IT IS LISTED AS UNKNOWN WITH A 0 DOLLAR AMOUNT WHEN THE TRANSMISSION ISSUES WERE 'FIXED'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133109October 3, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH, THE DRIVER SIDE SEAT BELT UNINTENTIONALLY UNLATCHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 193,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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