Ford Focus Complaints

22,326 consumer complaints on file.

#11152057November 16, 2018
POWER TRAIN, STEERING
IN EARLY 2017 I STARTED EXPERIENCING ISSUES WITH THE ELECTRONIC POWER STEERING. I WOULD TURN MY CAR ON SOME DAYS AND IT WOULD SAY POWER STEERING MALFUNCTION AND THERE WAS NO POWER STEERING MAKING IT IMPOSSIBLE TO TURN THE WHEEL AND DRIVE. TURNING IT OFF AND BACK ON (SOMETIMES SEVERAL TIMES) WOULD GET RID OF THE ERROR CODE AND I WOULD BE ABLE TO DRIVE IT LIKE NORMAL. A MONTH AGO AT 129,000 MILES THE POWER STEERING WENT OUT AGAIN, BUT THIS TIME IT IS OUT FOR GOOD. NO MATTER HOW MANY TIMES I RESTART THE CAR, THE ERROR CODE WILL NOT GO AWAY. THE COST TO REPAIR IS OUTRAGEOUS FOR A CAR THAT IS NOT WORTH MUCH DUE TO THE HORRIBLE REVIEWS AND UNENDING PROBLEMS THAT EVERYONE IS EXPERIENCING. ON TOP OF THAT, I HAVE BEEN DEALING WITH THE CAR SHUDDERING CONSTANTLY WHEN I DRIVE IT. MY TRANSMISSION WENT COMPLETELY OUT A YEAR AGO AND THE FORD DEALERSHIP REPLACED IT UNDER WARRANTY. I WAS DRIVING AND THE CAR WOULDN'T SHIFT. I PULLED OVER AND I COULD NOT GET IT INTO REVERSE OR ANY GEAR. A FEW MONTHS AFTER IT WAS FIXED THE SHUDDERING BEGAN AGAIN WHILE I WAS DRIVING THE CAR (SAME SYMPTOMS AS LAST TIME BEFORE IT COMPLETELY WENT OUT), BUT FORD SAYS THAT THE CAR IS NO LONGER UNDER THE MILEAGE IT NEEDS FOR THE RECALL REPLACEMENT, SO IF IT GOES OUT AGAIN AND I KNOW IT WILL IN A MATTER OF TIME, THAT WILL BE ANOTHER $2,500 TO FIX. WITH THE NUMEROUS COMPLAINTS ON JUST THE POWER STEERING ISSUE AND THE CONSISTENCY BETWEEN REPORTS, I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. IT IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151745November 15, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE TRANSMISSION FAILURE INDICATOR ILLUMINATED. THE CONTACT IMMEDIATELY PULLED OVER AND RESTARTED THE VEHICLE, BUT THE INDICATOR ILLUMINATED AGAIN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO DEAN SELLERS FORD (2600 W MAPLE RD, TROY, MI 48084, (888) 452-1292) WHERE IT WAS DIAGNOSED THAT THE CLUTCH; HOWEVER, THE VEHICLE WAS NOT COVERED UNDER THE 100,000 MILE WARRANTY. THE MANUFACTURER CONFIRMED THE DEALER'S STATEMENT AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,149.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151765November 15, 2018
POWER TRAIN
POWERSHIFT TRANSMISSION STUTTERS AND SLIPS WHEN STARTING FROM A STOP AND WHEN SHIFTING UP TO 3RD GEAR. VERY UNSAFE WHEN MAKING TURNS IN HEAVY TRAFFIC. BEEN DOING THIS FOR MONTHS, JUST GOT AROUND TO COMPLAINING HERE. HAVE NOT TAKEN TO DEALER BECAUSE I AM NOW AWARE OF A WIDESPREAD PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151788November 15, 2018
ENGINE, POWER TRAIN
I HAVE RECENTLY BOUGHT A 2012 FORD FOCUS AND IT HAS THE CLUTCH PROBLEM. THE PROBLEM HAS A WARRANTY FOR UNDER 100,000 MILES. BUT DOES NOT HAVE A RECALL FOR WHEN THE PROBLEM HAPPENS AFTER 90,000 MILES. SO NOW I HAVE TO PAY 1,500 DOLLARS TO GET IT FIXED. FORD NEEDS TO FIX A PROBLEM THEY MADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151383November 14, 2018
POWER TRAIN
MY VEHICLE WAS REPAIRED MULTIPLE TIMES BY FORD WHEN UNDER WARRANTY FOR THEIR TRANSMISSION PROBLEMS TAKING A MANUAL TRANSMISSION AND RUNNING IT LIKE AN AUTOMATIC KIND. I HAD TO HAVE A NEW CLUTCH PUT IN AS MINE WAS SEVERELY DESTROYED. ONCE ALL THE REPAIRS WERE FINALLY ACCOMPLISHED AND THE POWER CONTROL MODULE, TRANSMISSION CONTROL MODULE (TCM WAS REPLACED) AND REPROGRAMMED MANY TIMES THE CAR FINALLY WAS DRIVING NORMALLY AS IT SHOULD AS I BOUGHT THIS CAR BRAND NEW WITH ONLY 13 MILES ON IT. NOW MY CAR IS EXHIBITING CLUTCH CHATTER IF I START OUT A BIT SLOWLY SUCH AS FROM SAY A SCHOOL BUS STOP. IF I START OUT WITH A BIT OF SPEED NO CHATTER AT ALL. I AM NOT SURE IF THIS IS HAPPENING TO OTHER FORD FOCUS (MANY TYPES OF SE ETC.) OWNERS AND IF THIS TRANSMISSION PROBLEM WITH THE POWER CONTROL MODULE (PCM), TRANSMISSION CONTROL MODULE (TCM), CLUTCH, TRANSMISSION AND ANY OTHER POWERTRAIN PARTS AFFECTED BY THESE MANY PARTS SHOULD BE UNDER AN EXTENDED RECALL/REPAIR STATUS FOR THE LIFE OF THE CAR SINCE FORD CREATED THE PROBLEM INITIALLY WITH THE MANUAL TRANSMISSION USED LIKE A NORMAL AUTOMATIC TRANSMISSION? PERHAPS IF MORE FORD FOCUS OWNERS COMPLAIN THEN WE WILL AS OWNERS HAVE A LESS TROUBLED MIND REGARDING WHAT HAPPENS TO SAY AT 50,000 MILES ETC. WITHOUT AN EXTENDED WARRANTY. I HAVE NOTICED THE ABOVE CLUTCH CHATTER OVER THE PAST SEVERAL MONTHS IT IS HARD TO PUT AN EXACT DATE BUT THE LAST DAY I DROVE MY CAR (11/13/2018) IS THE LAST DATE I NOTICED THE POTENTIAL CLUTCH PROBLEM. I WILL REPORT MY CONCERNS TO THE DEALER AND INFORM THEM THAT I REPORTED THIS SAME PROBLEM TO YOUR WEBSITE (WWW.NHTSA.GOV). I AM HOPING TO NOT HAVE ANY REPAIR INVOICES FOR THIS PROBLEM EVER UNTIL I SELL THE CAR OR TURN IT IN FOR A NEW ONE. PLEASE ADVISE THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151533November 14, 2018
STEERING
WHEN I START THE CAR A MESSAGE COMES ON THE DASH THAT SAYS STEERING ASSIST MALFUNCTION AND THE CAR WILL NOT STEER. I HAVE TO TURN IT OFF AND WAIT A MINUTE AND TRY TO START THE CAR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151540November 14, 2018
POWER TRAIN
WHEN ACCELERATING FROM A STOP SIGN/ LIGHT, THE CAR SHAKES VIOLENTLY. I'VE HAD THE CAR IN THE SHOP MULTIPLE TIMES WHERE THE INFORMATION ON THE BILL STATES "CLUTCH MISFIRE". THE FIX IS TEMPORARY, LASTING A MONTH OR TWO, AND THEN THE PROBLEM IS BACK. I'VE HAD THE CAR FOR TWO YEARS AND THIS HAS BEEN A REOCCURRING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151285November 13, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE OPERATING THE VEHICLE WITH THE FUEL TANK HALF FULL, THE VEHICLE HESITATED AND NEARLY STALLED. THE VEHICLE WAS TAKEN TO BOB GILLINDHAM FORD(8383 BROOKPARK RD, PARMA, OH) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151298November 13, 2018
VEHICLE SPEED CONTROL
I WAS DRIVING WESTBOUND ON FLAMINGO ENROUTE TO WORK SPEED LIMIT 45 MPH EACH DIRECTION I HAD THE YELLOW FLASHING LEFT ARROW AS I STARTED MY LEFT TURN THE CAR DIED NO POWER ANOTHER VECHICLE WAS APPROACHING FROM WEST TO EAST AS I WAS TURNING LEFT I TURNED MY EMERGENCY FLASHERS AND THE CAR CAME WITHIN INCHES OF HTTING ME. I HAD MY CAR TOWED AND FOUND OUT IT WAS THE THROTTLE BODY SENSOR SERIAL NUMBER PART NUMBER 8S4Z-9E926-B I CONSIDER THIS A SERIOUS RISK AND LIFE OR DEATH SITUATION FURTHERMORE IT COST ME CLOSE TO 900.00 FOR THE PARTS AND REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151134November 13, 2018
ENGINE, VEHICLE SPEED CONTROL
WHEN GOING FROM 1ST GEAR TO 2ND GEAR THE ENGINE/TRANSMISSION STRUGGLES TO CHANGE GEAR. LEAVING YOU WITH A DELAY TO ACCELERATE WHICH CAN CAUSE INJURY & SOMEWHAT OF A STALL OUT WHILE ATTEMPTING TO TURN INTO TRAFFIC. IT SOUNDS AS IF THE ENGINE/TRANSMISSION IS GOING TO DROP OUT OF THE FRONT OF THE VEHICLE. IT FEELS AS IF SOMEONE IS PLAYING TUG OF WAR & CAN'T HOLD ONTO THE ROPE WHEN IT IS SHIFTING GEARS; SO IT FEELS LIKE IT WILL FALL OUT OF OR NOT CHANGE GEARS. I WAS TOLD THAT IS WHAT THEY ARE SUPPOSED TO DO BY THE SELLER AT DAVID IRWIN FORD IN TYLER, TX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151135November 13, 2018
POWER TRAIN
TRANSMISSION SLIPS IN FORWARD GEARS, WILL NOT STAY IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151170November 13, 2018
STEERING
RECEIVED NOTICE STATING 'STEERING ASSIST FAULT, SERVICE NOW' WHILE DRIVING ON THE HIGHWAY. TURNED CAR OFF AND THEN BACK ON ON THE SIDE OF HIGHWAY AND RECEIVED MESSAGE STATING, 'STEERING LOSS, STOP SAFELY.' ALL WITHIN 5-10 MINUTES OF EACH OTHER. ALMOST WRECKED MULTIPLE TIMES TRYING TO GET MY CAR TO SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150909November 12, 2018
STEERING
VEHICLE WAS IN MOTION WITH MY SON DRIVING. TURNING LEFT AT A PROTECTED GREEN ARROW, THE POWER STEERING STOPPED WORKING AND THE WHEEL EFFORT SKYROCKETED. CAR WAS JERKED RIGHT, MY SON SLAMMED ON THE BRAKES AND HE WAS ABLE TO PULL OVER. STOPPED, LOOKED UNDER THE HOOD. NOTHING SEEN. RESTARTED THE CAR AND A "POWER STEERING ASSIST MODEL FAULT" WAS ILLUMINATED. TURNED THE CAR OFF. TURNED CAR BACK ON AND THE FAULT WAS GONE. DROVE CAR 1 MILE HOME AT LOW SPEED WITH HAZARDS. ERROR COMES BACK UNPREDICTABLY AND DANGEROUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150905November 12, 2018
POWER TRAIN
WHILE DRIVING THE TRANSMISSION WILL SLIP OUT OF GEAR AND THE ENGINE WILL RACE AND CAR WILL STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150914November 12, 2018
ENGINE
TWICE, WHEN EXITING CAR IN THE GARAGE, THE DOORS LOCKED AND THE ENGINE STARTED ON IT'S OWN. HAD TO USE THE KEY TO UNLOCK THE CAR, INSERT KEY AND THE ENGINE STOPPED. WITHOUT HEARING AIDS I WOULD HAVE JUST GONE IN THE HOUSE. DISASTER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150963November 12, 2018
POWER TRAIN
VEHICLE STALLS,JERKS AND ACCELERATES,HAVE ALMOST BEEN IN A COUPLE OF WRECKS BECAUSE OF THIS.HAS BEEN REPAIRED ONCE BUT STILL HAVE A SERIOUS PROBLEM WITH IT.WAS TOLD TO BRING IT IN FOR DOOR HATCH AND FUEL TANK RECALL.THEY TELL ME NOW THAT I NEED A CLUTCH THAT IS GOING TO COST OVER 1000.00.THE CLUTCH ISSUE HAS GOT TO BE BECAUSE OF THE MODULE THAT HAS BEEN REPLACED AND NEVER HELPED ANYWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150971November 12, 2018
POWER TRAIN
VEHICLE AUTOMATIC TRANSMISSION FAILS TO SHIFT GEARS CAUSING STALL, SEVERE SHUDDER, INABILITY TO ACCELERATE THROUGH INTERSECTIONS AND ONTO HIGHWAY ON-RAMPS. DEALERS REFUSE WARRANTY SERVICE TO REPAIR CLUTCH ASSEMBLY. DEALERS ACKNOWLEDGE FAULT DUE TO PRECISELY SAME MECHANICAL PROBLEMS WITH 2012 FORD FOCUS MODELS THAT ARE SUBJECT TO RECALL, BUT FOR THIS 2013 MODEL DEALERS REQUIRE REPAIR COST OF $1,300 TO $1,600 FOR PARTS AND LABOR. VEHICLE HAS ONLY ABOUT 65,000 MILES. PROBLEM STARTED CIRCA 11/5/2018 AND PERSISTS INTERMITTENTLY. REVIEW OF FORD FOCUS BLOGS AND OWNER COMMENT WEBSITES INDICATE PROBLEM WELL-KNOWN AND UBIQUITOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151004November 12, 2018
FUEL/PROPULSION SYSTEM
SIMILAR TO NHTSA CAMPAIGN NUMBER 18V735000, I'VE EXPERIENCED MANY OCCURRENCES WHERE THE VEHICLE STALLS WHEN COMING TO A STOP. THIS IS FAR MORE LIKELY TO OCCUR IF THE GAS TANK IS LESS THAN HALF FULL. THE FIRST INSTANCE OF THIS WAS AROUND 2011, BUT HAS HAPPENED MUCH MORE FREQUENTLY SINCE THEN. WHEN THIS OCCURS, THE VEHICLE DECELERATES, COMES TO A COMPLETE STOP, AND THEN THEN ENGINE CUTS OUT, DROPPING THE RPMS DOWN TO 0. THIS THEN REQUIRES THE DRIVER TO PUT THE CAR INTO PARK, TURN OFF THE CAR, TURN THE CAR BACK ON, AND THEN RETURN THE CAR TO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150851November 11, 2018
STEERING
STEERING ASSIST FAULT SERVICE REQUIRED WARNING SIGNAL SHOWING ON DASH BOARD. STEER IS VERY HEAVY, CANNOT TURN. CANNOT MAKE RIGHT OR LEFT TURN. IF YOU ARE STRONG ENOUGH, AND WANT TO TURN, YOU NEED ALWAYS OCCUPIED REVERSE ROAD. THAT'S VERY DANGEROUS. I'D LIKE TO SAY, IT LOST TURN FUNCTION, OUT OF CONTROL. DANGEROUS FOR MYSELF, AND OTHER VEHICLE. IF YOU GOOGLE THIS PROBLEM. A LOT OF FOCUS 2012 HAVE SAME ISSUES. BELOW LINK FOR YOUR REFERENCE. ALL OF THIS CAN SHOW IT'S DESIGN DEFECT. THIS PROBLEM CAN HAPPEN AT ANY TIME. HTTPS://WWW.NYTIMES.COM/2015/12/25/AUTOMOBILES/FORD-FOCUS-STEERING-PROBLEM-PROMPTS-MANY-COMPLAINTS-BUT-NO-INQUIRY.HTML MY CAR HAVE HAPPENED SEVERAL TIME, BUT NORMALLY WHEN I SHUT DOWN, RESTART, IT'S GONE. THIS TIME HAPPENED ON LAST FRIDAY NIGHT, MILE 48209, WITH HEAVY RAIN, FROZEN DAY. I CANNOT DRIVE IT TO HOME. IT'S VERY SAD AND FRUSTRATED. AND I BROUGHT IT TO DEALER, THEY ADVISE" FS27 RACK AND PINION-REPLACE" . COST 2200 USD. IT'S NOT FAIR TO ASK CUSTOMER PAY FOR THEIR DESIGN DEFECT. HIGHLY APPRECIATE IF YOUR EXCELLENCY CAN LOOK INTO THIS CASE, HELP ALL CUSTOMER SOLVE THIS POTENTIAL RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150880November 11, 2018
STEERING
STEERING ASSIST FAILURE WHEN WIFE WAS DRIVING HOME ALMOST LOST CONTROL OF THE CAR LEAVING HER WORK SHE HAD A HORRIBLE TIME CONTROLLING THE VERTICAL TO MAKE IT HOME WOULD NOT TURN EASY WHAT SO EVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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