Ford Focus Complaints

22,326 consumer complaints on file.

#11193320April 2, 2019
STRUCTURE:BODY, ENGINE, POWER TRAIN
AS I WAS ON MY WAY TO WORK DRIVING ON THE FREEWAY GOING 67MPH ON CRUISE CONTROL I WAS IN THE 2ND LANE IN FROM THE RIGHT . I FELT SOMETHING BUMPY UNDERNEATH MY FEET AND AS I LOWERED MY RADIO I HEARD A SCRAPING SOUND AND THEN IT FELT LIKE SOMETHING WENT UNDERNEATH MY TIRES AND I HEARD WHEN IT PULLED AND BROKE THE FRONT GRILL MADE ME SWERVE THANK GOD NO ACCIDENT. AS I WAS PULLING TO THE RIGHT IT FELT LIKE I WAS DRAGGING THE PANEL AND PARTS OF MY BUMPER. SURE ENOUGH THE UNDERNEATH PANEL CAME OFF AND THAT'S WHAT CREATED THE WHOLE BODY DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193330April 2, 2019
ELECTRICAL SYSTEM
IVE HAD SEVERAL OCCASIONS WHERE I HAVE MY KEYS IN MY PURSE NEVER OPENED THE HATCH IN THE BACK WENT INSIDE A STORE CAME BACK OUT TO MY HATCHBACK DOOR OPEN THIS IS VERY CONCERNING TO ME I DO HAVE MY SONS BASEBALL EQUIPMENT AND MY SPEAKERS IN WHICH ONE GOT STOLEN I NEED TO KNOW IF ANYTHING IS GOING TO BE DONE SOON SO I KNOW WHAT MY NEXT STEPS ARE GOING TO BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193399April 2, 2019
STEERING
STEERING WHEEL IS LOUD AND HARD TO STEER. MECHANICS WHO HAVE LOOKED AT IT SAID THE STEERING RACK AND PINION HAD TO BE REPLACED AND THAT THERE WAS NO REASON A CAR THIS NEW SHOULD HAVE AN ISSUE WITH THE STEERING RACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193401April 2, 2019
FUEL/PROPULSION SYSTEM
THE FORD FOCUS RECALL FOR THE FUEL TANK DEFORMATION IS NOT ACCURATE. THE RECALL LETTER WE RECEIVED SAID TO MAINTAIN AT LEAST 1/2 TANK OF FUEL, BUT MY CAR HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND AT TURNAROUNDS DESPITE HAVING A FULL TANK. THE SOLUTION TO THIS WAS PREVIOUSLY ANNOUNCED FOR DECEMBER 2018 AND HAS BEEN POSTPONED UNTIL THE FIRST QUARTER OF 2019. FORD NEEDS TO BE FURTHER PRESSURED TO FIND A SOLUTION NOW AS THIS POSES A MAJOR CRASH RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192856April 1, 2019
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, POWER TRAIN
THIS VEHICLE HAS HAD DOOR ISSUES WHERE THE DOOR WOULD OPEN UNEXPECTANTLY, THE TRANSMISSION HAS CAUSED HYDROPLAINING AND HAS ALSO CAUSED THE CAR TO STALL ON THE FREEWAY. EVEN THOUGH THEY FIXED THE TRANSMISSION THE PROBLEM HAS RETURNED AND INSIST ON BEING A CONTINUAL ISSUE. NOW THERE IS AN ADDITIONAL RECALL FOR DECEMBER AND THAT IS CPV. WHEN I CONTACTED FORD IN ORDER TO HAVE A REFUND OR BE ABLE TO RETURN THE CAR AND SWITCH IT OUT FOR SOMETHING ELSE... I WAS TOLD NO THERE WASN'T AN OPTION TO DO SO. IS THIS TRUE THAT I HAVE TO JUST CONTINUE GOING ALONG WITH THE CAR AND CONTINUE TO HAVE THESE TYPES OF ISSUES THROUGH THE LIFEBLOOD OF THIS VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192884April 1, 2019
UNKNOWN OR OTHER
MY CAR GOT ON FIRE WHILE IT'S WAS PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193037April 1, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT OPERATED IN LIMP MODE. VARNEY FORD INC (LOCATED AT 237 MOOSEHEAD TRAIL, NEWPORT, ME 04953, (888) 460-7356) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED ON APRIL 12, 2019. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193042April 1, 2019
EXTERIOR LIGHTING
THE HEADLIGHT HOUSING SOCKET MELTED IN NOVEMBER 2018, CAUSING THE LAMP TO FAIL AND THE REPLACEMENT OF THE HOUSING. AFTER REPLACING THE SOCKET AND BULB, THE SAME THING JUST HAPPENED (MARCH 31, 2019). THE HEADLAMP IS UNUSABLE UNLESS HOUSING AND BULB ARE COMPLETELY REPLACED. THERE IS FEAR OF A FIRE OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193050April 1, 2019
STEERING
AFTER A 30 MILE DRIVE, I STOPPED TO FILL MY TANK. WHEN I RESTARTED MY VEHICLE, I RECEIVED A WARNING THAT THE POWER STEERING BOOST HAD FAILED. I CHECKED UNDER THE HOOD AND DID NOT SEE ANY OTHER PROBLEMS. I WAS ABLE TO DRIVE THE CAR BACK TO DROP OFF MY PASSENGER, ALTHOUGH THE STEERING WAS EXTREMELY TIGHT. AFTER MY FRIEND LEFT MY CAR, THE POWER STEERING CAME BACK AND THE ISSUE HAS NOT RECURRED. I DID SOME RESEARCH ON THE INTERNET AND FOUND AT LEAST 200 OTHER INSTANCES OF SIMILAR EVENTS, LEADING TO A TOTAL FAILURE, AND A $1600 BILL FROM FORD FOR EACH OCCURRENCE. THERE IS A TSB WHICH EXISTS FOR THIS ISSUE, AND THERE WAS A RECALL OF OTHER FORD VEHICLES FOR SIMILAR PROBLEMS. HOWEVER, THE FOCUS WAS NOT INCLUDED IN THE RECALL BUT IT SOUNDS LIKE A SIMILAR ISSUE WHICH NECESSITATED THE RECALL OF 600K VEHICLES IN 2015. THERE ARE ALSO PLENTY OF ARTICLES FROM REPUTABLE SOURCES, LIKE THE NEW YORK TIMES, WHICH ALSO DOCUMENT THIS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193064April 1, 2019
POWER TRAIN, UNKNOWN OR OTHER
2018 FORD FOCUS SE SEDAN RECALLS. I RECENTLY GOT A 2018 FORD FOCUS SE SEDAN IN NOVEMBER OF 2018. IT PERIODICALLY HESITATES WHEN I ACCELERATE AND I WAS IN THE MIDDLE OF DRIVING THE OTHER DAY ON MY WAY HOME AND NOT ONLY DID IT HESITATE WHEN I BEGAN TO ACCELERATE ON A 30 MPH STREET BUT IT ALSO BEGAN TO SLIP AND DID NOT WANT TO MOVE FOR ABOUT 5 SECONDA WHEN I WAS PRESSING ON THE GAS, IT WAS BEGINNING TO SLOW DOWN INSTEAD OF MAINTAINING THE SPEED IT SHOULD HAVE BEEN WHEN I WAS PRESSING THE GAS PEDAL. I WAS ON A CITY STREET WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193159April 1, 2019
ENGINE, POWER TRAIN
I BOUGHT THIS 1996 FORD FOCUS SE A YEAR AGO AND THE TRANSMMISON SLIPS ON COLD MORNING AND THAN IT SLIPS ALL THE TIME NOW AND IT ONLY HAS 60000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193178April 1, 2019
UNKNOWN OR OTHER
TRANSMISSION SHUTTERS SOMETIMES UPON TAKING OFF AND ACCELERATING IN CITY OR HWY ROADWAYS AS IT SHIFTS 1ST TO 2ND AND 3RD TO 4TH MOST NOTABLY, ALSO SOMETIMES WHEN TRYING TO SHIFT RPMS REV UP WHEN SHIFTING AS IF IN NEUTRAL O MOMENTARILY. LOCAL DEALER REPLACED 1 CLUTCH, 1 WEEK LATER DOING AGAIN, TOOK BACK TO DEALER SAID NEEDS 1,000 MILES TO BREAKIN. AS CAR GETS HOTTER THESE ISSUES ARE MORE NOTICEABLE. SLIPPING BAD. 2.0 SE HATCHBACK. DISAPPOINTED IN FORDS TRANSMISSIONS ,4TH FORD IN FAMILY WITH TRANSMISSION ISSUES 1997,2002, 2008, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193223April 1, 2019
POWER TRAIN
I HAVE A 2014 FORD FOCUS WHICH I PURCHASED NEW FROM THE DEALERSHIP WHICH IS EQUIPPED WITH A DUEL POWER CLUTCH TRANSMISSION A CLASS ACTION SUIT WAS FILED AGAINST FORD DUE TO THE POOR DESIGN OF THE TRANSMISSION IN WHICH CONSUMERS WERE HAVING CONSTANT PROBLEMS WITH THEIR TRANSMISSIONS. ABOUT A WEEK AGO I WAS STOPPED IN A INTERSECTION AND WHEN I WENT TO ACCELERATE MY CAR STALLED AND HAD DIFFICULTY ACCELERATING.THIS HAD HAPPENED TWICE WITHIN THE LAST WEEK OVERALL MY CAR HAS ALWAYS HAD POOR ACCELERATION AND HESITATION BUT I BECAME URGENT WHEN MY CAR TOOK HESITATED FOR SO LONG AND THE CHECK ENGINE LIGHT CAME ON I HAVE BOUGHT A NEW CAR WITH JUST UNDER 99K AND ONLY 4 YEARS OLD WHICH MAKES VERY CONCERNED DUE TO THE POOR DESIGN OF THE TRANSMISSION THAT MY AND OTHER FORD FOCUS OWNERS CARS ARE UNSAFE TO DRIVE MY CAR COULD OF STALLED IN THE MIDDLE OF THE LIGHT AND I COULD HAVE BEEN HIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192710March 31, 2019
POWER TRAIN
CLUTCH IN TRANSMISSION SLIPS. RECALLED ON OTHER MODELS BUT NOT THIS ONE. CAUSES CAR TO NOT TAKE OFF SMOOTHLY, JITTERS BAD ENOUGH TO SHAKE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192776March 31, 2019
POWER TRAIN
I WAS DRIVING MY CAR AS NORMAL AND PULLED IN TO PARK. I REVERSED AND TRIED TO GO FORWARD BUT THE CAR WOULDN'T BUDGE. I TOOK MY CAR IN ABOUT A MONTH A GO TO GET AN OIL CHANGE AND THE PROBLEM LOOKED AT AND I WAS TOLD TO JUST COME IN ON MY NEXT SERVICE AND GET THE PROBLEM TAKEN CARE OF. NOW THE PROBLEM HAS TURNED INTO MY CAR NOT BEING ABLE TO MOVE FORWARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192669March 30, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
WAS DRIVING VEHICLE THEN ALL OF A SUDDEN IT STARTED SHUDDERING AND SEEMED LIKE IT WAS HAVING TROUBLE SHIFTING GEARS PULLED INTO PARKING LOT THEN VEHICLE WOULDN'T GO INTO REVERSE ALL OTHER GEARS WORKED FINE AND THE RPMS ON VEHICLE WOULD REV UP ON THEIR OWN WITHOUT PRESSING ON THE GAS PEDAL AFTER ABOUT 20 TO 30 MINUTES WAS FINALLY ABLE TO GET OUT OF REVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192347March 29, 2019
POWER TRAIN
PURCHASED 2014 FORD FOCUS IN DEC. 2018, LESS THAN 31,000 MILES IN EXCELLENT VISIBLE CONDITION FROM FAMILY FRIEND FOR MY CHILD AWAY AT COLLEGE. WAS INFORMED BY PREVIOUS OWNER THAT THE WHEN STARTING FROM 0 THERE IS A SMALL STUTTER AS CAR SHIFTS INTO 1ST GEAR. A FORD DEALERSHIP INSTRUCTED THEM THAT THERE IS A 10YR/150,000 MILE WARRANTY EXTENSION (14M01 -DP56 TRANSMISSION CLUTCH SHUDDER), BUT CANNOT DO ANYTHING UNTIL IT GETS WORSE. TAKING OWNERSHIP OF THE 2014 FOCUS, WE DID EXPERIENCE A SHUDDER-SHUDDER. MY CHILD INFORMED ME LATE FEB, EARLY MARCH THE ISSUE HAS GOTTEN WORSE. HOME FOR SPRING BREAK, 03/24/19 WEEK, TOOK FOR TEST DRIVE, AND THE ISSUE IS SIGNIFICANTLY WORSE; JUMPING-SHUDDERING-JERKING, SHUDDER-SHUDDER WHEN SHIFTING FROM ZERO TO 1ST AND ALSO 2ND GEAR. 03/25/19 TOOK TO MY MECHANIC WHO INSTRUCTED WAS TRANSMISSION ISSUE AND FORD HAS VARIOUS SERVICE PUBLICATIONS AND ADVISED TO TAKE TO FORD DEALERSHIP. I CONTACTED LOCAL DEALERSHIP AS WELL AS FORD CUSTOMER SERVICE 03/25/19 TO MAKE APPOINTMENT AND START CLAIM. 03/25/19 PM DROPPED OFF AT AUTONATION FORD. 03/28/2019 INFORMED TRANSMISSION CLUTCH IS OUT OF SPECIFICATION AND DEFECTIVE, AND WILL COST $2060 +TAX TO REPLACE. ALSO INFORMED THAT THE DEFECTIVE CLUTCH IS NOT COVERED WITH THE EXTENDED WARRANTY (14M01 -DP56 TRANSMISSION CLUTCH SHUDDER). ALSO THAT THE VEHICLES ORIGINAL 5YR/60,000 MILE WARRANTY EXPIRED ON 02/08/2019. 03/28/19, CONTACTED FORD CUSTOMER SERVICE , RECEIVED CASE#, AND INSTRUCTED THAT MY ISSUE HAS BEEN LOGGED BUT FORD WILL NOT DO ANYTHING, THAT ALTHOUGH THE VEHICLE HAS 32,986 MILES, THE 5YR WARRANTY, EXPIRED 02/08/2019. FORD DID INFORM ME THAT I CAN CONTACT NHTSA. ALTHOUGH CUSTOMER SERVICE WAS POLITE, THIS IS ABSOLUTELY NOT ACCEPTABLE CUSTOMER SERVICE WITH A KNOWN DEFECTIVE ISSUE. WITHOUT RESOLUTION, THIS IS, WAS THE 4TH AND LAST FORD PRODUCT MY FAMILY OF 5 WILL EVER PURCHASE, AND ADVISE OTHERS ALSO TO NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192363March 29, 2019
POWER TRAIN
THE CLUTCH ASSEMBLY HAS BEEN REPAIRED FOUR TIMES IN THE FIRST 80000 MILES, EACH TIME WITH THE GUARANTEE THAT FORD HAS FIXED THE PROBLEMS ASSOCIATED WITH THE CAR. THE CAR NOW HAS 94000 MILES ON IT. LAST DECEMBER, THE CAR WAS TAKEN TO THE DEALERSHIP WHERE WE WERE TOLD THE CLUTCH WAS ONCE AGAIN CLOSE TO WHATEVER STANDARD THEY USED TO REPLACE THEM BUT WASN'T THERE YET. THEY SAID TO PUT 1000 MILES ON THE CAR AND THEN THEY COULD CHECK TO SEE IF IT MEETS THE STANDARD YET. OVER THE PAST COUPLE OF MONTHS IT HAS GOT PROGRESSIVELY WORSE TO THE POINT WE HAVE TO BE CAREFUL PULLING OUT OF OUR DRIVEWAY WHICH IS ON A HILL. WE HAVE RETURNED THE CAR NOW TO BE TOLD THAT THE VEHICLE HAS NOW GONE OUT OF WARRANTY ON TIME, THEY ARE NO LONGER RESPONSIBLE, AND I OWE A CHARGE JUST FOR THEM HAVING CHECKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192377March 29, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE TRANSMISSION DOWNSHIFTED AND THE VEHICLE LOST ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,000. ..*BF. THE CONSUMER STATED THE DEALER ADVISED THE CLUTCH ASSEMBLY FAILED AND NEEDED TO BE REPLACED AFTER 52,298 MILES. THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY PROGRAM DUE TO THE VEHICLE'S ASSEMBLY DATE. *JS*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192441March 29, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE PULLING OUT OF THE DRIVEWAY, THE VEHICLE HESITATED WITHOUT WARNING SINCE 2015. THE VEHICLE WAS TAKEN TO SENTRY FORD (4100 MYSTIC VALLEY PKWY, MEDFORD, MA 02155), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE FAILURE WAS COMMON WITH THAT YEAR, MAKE, AND MODEL VEHICLE AND THEY WERE WORKING ON A REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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