Ford Focus Complaints

22,326 consumer complaints on file.

#11195582April 11, 2019
UNKNOWN OR OTHER
THE RADIO/SPEAKERS WILL SUDDENLY MAKE A LOUD POPPING SOUND/CRACKLING SOUND OUT OF NOWHERE. THE POPPING/CRACKLING IS OFTEN LOUD ENOUGH TO WHERE IT STARTLES THE DRIVER, WHICH IS A HUGE SAFETY ISSUE. THIS HAPPENS RANDOMLY SO THE DRIVER CANNOT BE PREPARED FOR THE LOUD, STARTLING NOISE. TSB ISSUED FOR ST MODEL BUT NOT SE. PLEASE HELP. THERE ARE HUNDREDS IF NOT THOUSANDS HAVING THIS PROBLEM! PLEASE CONSIDER A RECALL. IT IS COSTING OWNERS THOUSANDS OF DOLLARS TO "DIAGNOSE" AND SOMETIMES GET A FIX. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195588April 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO SAM GALLOWAY FORD LINCOLN (1800 BOY SCOUT DR, FORT MYERS, FL 33907, (888) 699-0916) DUE TO ENGINE FAILURE. THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE IT WAS NINE MILES OVER THE WARRANTY COVERAGE MILEAGE LIMIT. THE DEALER SUGGESTED A COMPLETE REPLACEMENT OF THE ENGINE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC REPLACED THE ENGINE, WHICH ONLY LASTED ONE WEEK. THE MECHANIC REPLACED THE ENGINE WITH ANOTHER ONE, WHICH LASTED SEVERAL MONTHS BEFORE FAILING AGAIN. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY STRANDED IN ANOTHER STATE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195577April 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE AT A STOP LIGHT, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, SC 29485, (877) 477-1434) WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195327April 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
I TOOK MY CAR IN FOR A RECALL A FEW MONTHS AGO ALSO MENTIONING THAT IT HAS BEEN SAYING IT'S OVERHEATING AND THEY GAVE MY CAR BACK SAYING NOTHING IS WRONG AND NOW I'VE BEEN DRIVING WITH MY NEWBORN DAUGHTER AND ALL OF THE SUDDEN MY CAR WOULDN'T GO PAST 65 & THEN AFTER IT STARTED WORKING AGAIN MY BATTERY GOES OUT I THOUGHT IT WAS BECAUSE THE GAS LIGHT HAD BEEN ON AND SO I CALLED AAA AND HAD SOMEONE COME DOWN THEY PUT IN GAS AND GOT IT STARTED BUT TO MY DISMAY I WASN'T EVEN ABLE TO MAKE IT HOME SEEING AS HOW MY CAR COULD BARELY ACCELERATE AND AGAIN IT SHUT OFF AT FIRST I WAS DRIVING ON THE FREEWAY AND WHEN I SLOWED DOWN TO STOP AT A LIGHT MY BATTERY SYMBOL WENT ON AND THEN THE CAR SHUT OFF & AFTER I GOT IT WORKING AGAIN IT WAS WORKING AND THEN IT SLOWED AND WOULD LET ME PRESS THE BRAKES ANYMORE AND SINCE THE. IT WON'T START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195328April 10, 2019
SUSPENSION, UNKNOWN OR OTHER
THE EXHAUST MANIFOLD CADILLAC CONVERTIBLE CAUSES SLIGHT NOISE AND LEAKS CONNECTING. TO THE ENGINE. I THINK FORD SHOULD TAKE A LOOK THIS CAR SEEMS TO HAVE MUFFLER AND EXHAUST PROBLEMS CAUSING A LOT TO BE REPAIRED OUT THE POCKET ON THE HIGHWAY IT SEEMS TO SUCK AIR STALL A LITTLE WHOLE IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195396April 10, 2019
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
THE TRANSMISSION HAS BEEN SLIPPING BADLY BUT WARRANTY IS ONLY 100K MILES AND CAR HAS 105K SO FORD DEALER SAYS I HAVE TO PAY REPAIRS. THIS IS A KNOW ISSUE. DASHBOARD DISPLAY IS DAMAGE AND SHOWS NO INFORMATION - MILLAGE - AND CAN NOT PASS EMISSION TESTING SINCE CAN NOT DETERMINE MILLAGE. DEALER WANT $800. VEHICLE JUST SHUT-OFF IN MIDDLE OF DRIVING - VERY SCARY - DISCONNECT AND CONNECT BATTERY AND WORKED BUT SCARY AND DANGEROUS. ALL THESE THREE ISSUES -TRANSMISSION, DISPLAY & SHUTTING OFF- SHOULD BE A RECALL BECAUSE CAR CAN NOT BE USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195411April 10, 2019
STRUCTURE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WATER WAS FOUND INSIDE THE VEHICLE MORE THAN ONCE AFTER IT RAINED. ALSO, THE CLUTCH VIBRATED WHEN THE GEARS WERE SHIFTED. THE FAILURE OCCURRED EVERY TIME AFTER SHIFTING OUT OF FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STAR FORD AND LINCOLN (1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977) WHERE IT WAS DIAGNOSED THAT A NEW CLUTCH AND FUEL TANK WERE NEEDED AND THE POWER TRAIN CONTROL MODULE (PCM) NEEDED REPROGRAMMING. THE CONTACT STATED THAT THE MECHANICS ONLY INSTALLED A NEW FUEL TANK AND REPROGRAMMED THE PCM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,763. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195456April 10, 2019
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST VALLEY CHRYSLER JEEP (21422 ROSCOE BLVD, CANOGA PARK, CA 91304, (818) 348-7510) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194891April 9, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE ENGINE, BATTERY, AND OIL SENSOR INDICATORS ILLUMINATED BEFORE THE VEHICLE SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. HINES PARK FORD (56558 PONTIAC TRL, NEW HUDSON, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195028April 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS IDLING, IT WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF KENDALL (305-238-9211, LOCATED AT 15551 S DIXIE HWY, MIAMI, FL 33157), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195246April 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BARTOW FORD (2800 US HWY 98 N, BARTOW, FL 33830, (800) 533-0425) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND TOOK NUMEROUS ATTEMPTS TO RESTART. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195292April 9, 2019
ENGINE, POWER TRAIN
WHILE DRIVING ON A BUSY INTERSTATE THE RPMS ON MY VEHICLE REVVED TO 5000, WOULDN'T ACCELERATE, AND QUICKLY SLOWED DOWN. I WAS IN THE FAST LANE WHILE TRAFFIC AROUND ME WAS GOING 75+ AND WAS FORCED TO PULL OVER ON THE LEFT SHOULDER WITH MY DOG IN THE VEHICLE AT 9:30PM ON A FRIDAY NIGHT. ONCE STOPPED, MY VEHICLE WOULDN'T MOVE AS I TRIED TO GO INTO REVERSE AND WOULDN'T GO OVER 25 MPH WHILE TRYING TO GO FORWARD. I WAS STRANDED ON THE INTERSTATE FOR 2 HOURS WAITING FOR A TOW TRUCK PAID FOR OUT OF POCKET BECAUSE MY 'WARRANTY EXPIRED DUE TO HIGH MILEAGE'. MY BOYFRIEND HAD TO LEAVE SCHOOL TO ALSO PULL OVER BEHIND ME ON THE INTERSTATE AND TAKE THE DOG FROM MY CAR TO HIS ON THE BUSIEST INTERSTATE IN THE STATE WE LIVE IN. MINE, MY DOG'S MY BOYFRIEND'S LIVES WERE ALL IN EXTREME DANGER DUE TO THE FAILURE OF A PART ON MY VEHICLE I HAVE HAD REPLACED TWICE ALREADY AND IS A KNOWN PROBLEM WITH THE MAKE MODEL AND YEAR OF MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195296April 9, 2019
FUEL/PROPULSION SYSTEM
TAKATA RECALL. WHEN YOU PRESS THE GAS PEDAL THE ENGINE STALLS & STARTS TO SHAKE. IT HAPPENS IN THE STREET EVERY TIME YOU PRESS THE GAS PEDAL AFTER YOU BREAK ON A RED LIGHT OR STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195304April 9, 2019
STEERING
HAVE HAD SEVERAL INSTANCES OF THE POWER STEERING NOT FUNCTIONING UPON START UP. WARNING LIGHT CAME ON, BUT RESET AND WORKED UPON RESTARTING. OCCASIONALLY STEERING WILL TAKE EXTRA TIME, APPROX. 5 SECONDS, TO FUNCTION UPON STARTING HOWEVER YESTERDAY IT WOULD NOT RESET AND FUNCTION PROPERLY. HAD TO DRIVE APPROX. 5 MILES WITH NO POWER STEERING. WORKED PROPERLY AFTER PARKING AND RESTARTING CAR AFTER APPROX. 15 MIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194561April 8, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE STALLS AS IF IT HAS LOST POWER. ENGINE LIGHT ACTIVE. TRANSMISSION AFFECTED DUE TO VEHICLE NOT ACCURATELY SHIFTING GEARS (I.E. DRIVE TO REVERSE OR VICE VERSA)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194660April 8, 2019
FUEL/PROPULSION SYSTEM
UNCONTROLLED ENGINE SPEED INCREASE. WHEN DEPRESSING THE CLUTCH AND TAKING MY FOOT OFF THE GAS TO SHIFT, THE ENGINE RPM INCREASED FROM APPROX. 2500 TO 4000 RPM. THIS HAS HAPPENED MULTIPLE TIMES AFTER THE CAR HAS WARMED UP. THIS HAPPENED AT HIGHWAY SPEED SHIFTING FROM 3 TO 4TH AND 4TH TO 5TH. AFTER THIS HAPPENED A FEW TIMES, I CAPTURED THE ISSUE ON VIDEO WHILE MY SON WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194768April 8, 2019
POWER TRAIN
I BOUGHT MY CAR WITH 70,000 MILES ON IT (NOT FROM A FORD DEALERSHIP) ABOUT 10 MONTHS AGO AND FROM DAY ONE I NOTICED A SLIGHT SHUDDER WHEN TAKING OFF. NOW I'M AT 86,000 MILES AND THE SHUDDERING IS BECOMING MORE VIOLENT AND MY CAR SEEMS TO BE BOGGING DOWN FREQUENTLY AND IS VERY SLOW TO TAKE OFF. AFTER BRINGING MY CAR TO FRAMINGHAM FORD IN FRAMINGHAM MA I WAS TOLD I NEEDED A NEW CLUTCH BUT I WAS NOT UNDER THE EXTENDED MANUFACTURER WARRANTY AND THE FIX WOULD BE $1,800! THE GUY I SPOKE WITH AT THE FORD DEALERSHIP TOLD ME TO CALL FORD AND TELL THEM THE SITUATION BECAUSE THIS IS AN VERY COMMON PROBLEM THAT FORD IS WELL AWARE OF. I CALLED FORD AND SPOKE WITH A WOMAN THAT TOLD ME THERE IS NOTHING THEY CAN DO FOR ME AND I SHOULD KEEP MY RECEIPTS FROM ANY FUTURE FIXES FOR THE TRANSMISSION AND HOPE THAT FORD SENDS OUT REFUNDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194817April 8, 2019
STEERING
WHILE TRYING TO MAKE A SLIGHT LEFT TURN FROM CURB SIDE PARKING TO GET ON THE ROAD, THE STEERING WHEEL SEIZED WITHOUT WARNING AND SINCE I WAS NOT ABLE TO MAKE IT TURN TO THE RIGHT I WAS HIT IN THE FRONT BY A CAR COMING FROM BEHIND. THE VEHICLE WAS TURNED OFF AND RESETARTED. IN ADDITION WHEN THE COPS ARRIVED TO THE SCENE OF COLLISION THEY REQUESTED TO SEE IF THE CAR CAN BE MOVED AND WHEN I SHIFTED INTO DRIVE, THE INSTRUMENT PANEL DISPLAYED REVERSED AND THE VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD. THE VEHICLE HAD TO BE TOWED TO COOKS AUTO REBUILD LAKE CITY SEATTLE. THE OFFICER WHO REPORTED TO THE SCENE OF COLLISION ISSUED ME A MOVING VIOLATION TICKET VIA MAIL WITH REASON OF WRONG TURN FROM PARK NOT KNOWING THE REAL STEERING WHEEL MECHANICAL FAILURE. I PAID THE TICKET TO AVOID LATE FEES AND FINES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11194399April 7, 2019
STEERING
BOUGHT THIS USED FOR MY SON'S FIRST CAR. POWER STEERING WENT OUT WHILE DRIVING. ONLY 80000 MILES ON THIS CAR. THIS COULD HAVE KILLED MY INNOCENT BOY. RECALL THIS BEFORE SOMEONE DIES!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194432April 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS PULLING INTO A PARKING SPOT AT APPROXIMATELY 3-5 MPH AND THE CAR SURGED FORWARD JUMPING THE CURB AND HITTING A TREE. PRIOR TO APPROACHING THE PARKING SPOT A SPEED BUMP WAS NEGOTIATED SO THE STATED MPH ARE ACCURATE AS THE SPEED BUMP WAS 25 FEET PRIOR TO THE PARKING SPOT ENTRY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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