Ford Focus Complaints

22,326 consumer complaints on file.

#11220523June 17, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL SEIZED AND "POWER STEERING FAILED" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO VAN BORTEL FORD, INC. (71 MARSH RD, EAST ROCHESTER, NY 14445, (585) 586-4415) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC MOTOR FAILED AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220587June 17, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
FORD FOCUS RECALL #18S35, NHTSA RECALL #18V-735 IT HAS BEEN OVER SIX ( 6 ) MONTHS AND STILL NO REMEDY. I DON'T UNDERSTAND WHY MY ELDERLY MOTHER SHOULD WAIT THIS LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220622June 17, 2019
POWER TRAIN
MY CAR IS VIBRATING AND WILL NOT ACCELERATE AT TIMES. I HAVE BEEN TOLD BY FORD THAT THERE IS A FAULTY CLUTCH AND SEAL THAT NEEDS TO BE REPLACED. IT WAS A PART THEY WERE AWARE WAS A PROBLEM AND THEY EXTENDED THE WARRANTY TO 7 YEARS BUT WE ARE PAST THAT TIME NOW SO THEY WILL NOT COVER THE REPAIR. THE CAR WILL LOSE FORWARD POWER AT ANY GIVEN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220624June 17, 2019
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THE VEHICLE VIBRATED AND FAILED TO GAIN SPEED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED IN ORDER TO ACCELERATE. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2551 JOHN HAWKINS PKWY, BIRMINGHAM, AL 35244, (205) 989-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220693June 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE TRANSMISSION BEGAN TO SHUDDER AND THE VEHICLE DECELERATED. THE VEHICLE LOST POWER AND HESITATED. THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS DRIVEN TO FORD OF SAN LEANDRO (1111 MARINA BLVD, SAN LEANDRO, CA 94577) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION CLUTCH AND MODULE. THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS EIGHT DAYS PAST THE WARRANTY REQUIREMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,774.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220696June 17, 2019
FUEL/PROPULSION SYSTEM
THIS REGARD THE AIR PURGE VALVE RECALL FOR MY FOCUS ST. HAVE GONE TO THE DEALERSHIP SEVERAL TIMES AND HAVE BEEN TOLD THAT THE PART IS NOT AVAILABLE AND TODAY I WAS TOLD THE SOFTWARE IS NOT READY. THIS IS HARD TO BELIEVE IN VIEW OF HOW BOEING HAS FIXED THE SOFTWARE FOR THE 737 ISSUE. THERE SEEMS TO BE AN INDIFFERENCE ON FIXING THIS AND HAS CAUSE ISSUES IS HESITATION AND ALMOST STALLING. I HAVE MANAGED TO CONTROL THIS BY MANIPULATING THE CLUTCH WHICH IS PROBABLY NOT GOOD. I AM SURPRISED THAT FORD HAS NOT EXPEDITED THE FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220708June 17, 2019
ENGINE, UNKNOWN OR OTHER
THERE IS A RECALL ON THE TRANSMISSION FOR THE ENGINE AGAIN. I THE TRANSMISSION FOR MY 2013 FORD FOCUS HAD THIS SAME RECALL AND I WENT IN TO GET IT FIXED BY FORD CAMPBELL IN NILES, MICHIGAN. THEY TOOK APART THE TRANSMISSION AND EXPECTED ME TO PAY $2000 TO FIX IT WHEN THERE WAS A RECALL ON THE TRANSMISSION, TO BEGIN WITH. I HATE THIS MODEL AND I AM SICK OF CONSTANTLY HAVING RECALLS ON THIS MODEL. I THINK ANYONE WITH THIS MODEL SHOULD HAVE THEIR CAR REPLACED WITH A BETTER MODEL THAT WON'T HAVE A RECALL ON IT AND SHOULDN'T HAVE THE LOAN ROLLED OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220715June 17, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING 30 MPH, THE VEHICLE SHUDDERED AND THE GEAR SHIFTER BECAME STUCK IN SECOND GEAR. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BAILEY FORD OF MALONE (11 STATE ST, MALONE, NY 12953, (518) 483-5500) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 21866473. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220742June 17, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO CLOSE THE FRONT DRIVER'S DOOR, IT FAILED TO LATCH AND CLOSE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220764June 17, 2019
SEAT BELTS
MY SEAT BELT ON THE DRIVERS SIDE WOULD NOT UNLOCK AFTER SEVERAL MINUTES I LOOKED MORE CLOSELY AND I WAS ABLE TO UNLOCK IT...BUT NOW IT WILL NOT LOCK ...IT IS NOT LATCHING LIKE A SPRING OR SOMETHING ISNT WORKING...I WAS STATIONARY TRYING TO EXIT MY CAR AT MY APARTMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220796June 17, 2019
STEERING
DROVE MY CAR TO A DESTINATION AND WHEN LEAVING, I GOT IN MY CAR, STARTED THE ENGINE AND WHEN TRYING TO LEAVE, MY STEERING WAS EXTREMELY ALTERED. TRIED TO GO IN REVERSE THINKING IT MAY BE IN A RUT. SAME ISSUE, STEERING WAS NEXT TO IMPOSSIBLE. TURNED CAR OFF TO EXPLORE UNDER THE HOOD. NO POWER STEERING FLUID UNDER THE HOOD. AFTER SEARCHING THE OWNERS MANUEL AND LOOKING ON LINE SITTING IN 100 DEGREE HEAT I ATTEMPTED AGAIN AND STEERING WAS FINE. IT HAS SINCE HAPPENED AGAIN WITHIN A WEEKS TIME AND ALL I CAN THINK OF IS WHAT HAPPENS IF IT LOOSES POWER STEERING WHILE I'M ON THE FREEWAY, OR IF I HAVE MY GRAND BABIES WITH, OR IN THE MIDDLE OF A TURN? WHAT IF.... PEOPLE HAVE ALREADY LOST THEIR LIFE. WHAT'S IT GOING TO TAKE FOR FORD TO DO THE RIGHT THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220445June 16, 2019
POWER TRAIN
TRANSMISSION/CLUTCH IS EASILY HEATED AND STARTS TO GRIND WHEN WITHIN LOW GEAR (10-30 MPH). WHEN ITS COOL IT OPERATES NORMALLY. IT FEELS AS THE ENTIRE CAR WANTS TO STALLS COMPLETELY, THE CAR SHAKES UNCONTROLLABLY. EVEN THE HANDLING IS SUFFERING WHILE THIS HAPPENS. I REPORTED THIS ISSUE TO MY FORD DEALER AND FORD CORPORATION. THE DEALER SAID IT WAS NORMAL, WHICH I KNOW IT ISN'T. AND THE FORD CORPORATION HASN'T RESPONDED TO ANY OF MY CONTACT ATTEMPTS OVER THE LAST 8 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220273June 15, 2019
POWER TRAIN
THE TRANSMISSION SHUDDERS FREQUENTLY. ITS A REOCCURRING ISSUE EVERY TIME I DRIVE AND THE CAR ONLY HAS 30K MILES ON IT, THE CAR DID NOT COME EQUIPPED WITH THE SELECT SHIFT MODE AND IT HAS BEEN DOING IT SINCE I GOT THE CAR, IT MAKES THE WHOLE FRONT END OF THE CAR SHAKE (NOT VIOLENTLY ENOUGH TO MAKE THE CAR STEER OUT OF CONTROL). I TOOK IT TO A FORD DEALERSHIP AND THEY SAID THEY DON'T KNOW WHAT I'M TALKING ABOUT AND CANT REPRODUCE THE ISSUE, BUT ITS A WELL KNOWN THAT THE FORD POWERSHIFT TRANSMISSION IS TERRIBLE, BASICALLY THE ISSUE IS NOT COMMON ENOUGH TO NEED REPLACING SO I'M JUST STUCK WITH A POOR TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219946June 14, 2019
VEHICLE SPEED CONTROL
WHEN TAKING YOUR FOOT OFF THE GAS AND DEPRESSING THE CLUTCH TO SHIFT THE ENGINE RPMS WILL REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING AND ALLOWING YOU TO ENGAGE THE NEXT GEAR. ON SEVERAL OCCASIONS UNDER THE SAME CIRCUMSTANCES THE ENGINE WILL REV APPROXIMATELY 1,000 RPMS HIGHER AND REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING. THIS ALL HAPPENS WITH NO INPUT ON THE ACCELERATOR PEDAL AND OCCURS INTERMITTENTLY. IT ALSO SEEMS TO BE WORSE WHEN THE AMBIENT TEMPERATURE IS HIGHER. THIS HAPPENS ONLY WHEN THE VEHICLE IS IN MOTION AND SHIFTING BETWEEN GEARS (MANUAL TRANSMISSION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219997June 14, 2019
ENGINE
TAKATA RECALL. MY TRANSMISSION AS ALWAYS BEEN FUNNY AND TWO DAYS AGO MY CAR STARTED TO ROLL BACK EVEN WHEN I WAS IN POSITION D. THEN THE TRANSMISSION STARTED OVERHEATING AND THE ENGINE LIGHT CAME ON. I TOOK THE CAR TO AAMCO TO SEE WHAT'S WRONG AND THE MAN SAID THEY GET 2014 AND 2015 FOCUS CARS OFTEN. THE PARTS THEY NEED TO REPLACE ARE THE CLUTCH ASSEMBLY, SLAVE CYLINDER, AND TWO MECHANICAL ACTUATORS. ALONG WITH PRESSURE PLATE. I THINK THIS PROBLEM IS COMMON AND SOMEONE SHOULD KNOW. THIS IS IMPORTANT BECAUSE MY TRANSMISSION WOULD OVERHEAT AND I WOULD HAVE TO PULL OVER SOMEWHERE REAL QUICK TO TURN THE CAR OFF AND LET IT COOL DOWN. THEN MY CAR WOULD BE HARD TO START AFTER THAT. I HAD TO DO THAT A FEW TIMES BEFORE I MADE IT TO THE TRANSMISSION SHOP THAT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220002June 14, 2019
FUEL/PROPULSION SYSTEM
I RECEIVED A NOTICE BACK IN DECEMBER 2018 ABOUT A RECALL ON A POSSIBLE ISSUE WITH MY CAR'S CPV POSSIBLE STICKING AND STALLING CAR. I FEEL FORD HAS EXCEED A REASONABLE TIME FRAME IN COMING UP WITH A SOLUTION TO THIS ISSUE. MAKING SURE I HAVE A 1/2 TANK OF GAS IN MY CAR AT ALL TIMES IS NOT AN ACCEPTABLE SOLUTION TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220020June 14, 2019
UNKNOWN OR OTHER
I WAS GIVING A P909C CODE. MY CHECK ENGINE LIGHT CAME ON. FEELS LIKE MY CAR IS HAVING A HARD TIME SWITCH GEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220025June 14, 2019
FUEL/PROPULSION SYSTEM
I HAVE A 2014 FORD FOCUS. I HAD ISSUES WITH THE GAS TANK FILLING STARTING AT THE END OF 2018. I ALSO STALLED OUT ON THE HIGHWAY PRIOR TO THIS. I INFORMED THE DEALER OF THIS ISSUE PRIOR TO THE COMPLETION OF THE RECALL WHICH IS ASSOCIATED WITH THIS DEFECT (SAFETY RECALL NOTICE 18S32 /NHTSA RECALL 18V-735). THE DEALER COMPLETED THE SOFTWARE UPDATE RELATED TO THE RECALL. THE GAS TANK STILL EXHIBITED ISSUES FILLING (WHICH ONLY EMERGED AROUND THE STALLING ' THIS IS RELATED TO THE RECALL). THE NEXT DAY AFTER THE SOFTWARE UPDATE WAS COMPLETED, I RECEIVED A P1450 ERROR CODE RELATED TO AN EVAP CANNISTER ERROR. ACCORDING TO THE DEALER, THE REPAIR ASSOCIATED WITH THIS SHOULD HAVE BEEN COVERED UNDER THE RECALL. HOWEVER, THE DEALER (WHO HAS BEEN EXTREMELY HELPFUL) STATED THAT FORD WAS UNWILLING TO PROVIDE REIMBURSEMENT TO THIS FOR THIS REPAIR. FORD, ON THEIR WEBSITE STATES, 'DEALERS WILL INSPECT AND REPLACE THE CANISTER PURGE VALVE, CARBON CANISTER, FUEL TANK AND FUEL DELIVERY MODULE, AS NECESSARY. THERE WILL BE NO CHARGE FOR THESE SERVICES.' FURTHER EFFORTS TO SPEAK TO FORD DIRECTLY ABOUT THIS HAVE BEEN UNSUCCESSFUL. THE DEALER STATED THAT THIS IS A TECHNICAL ISSUE WITH BILLING THAT FORD REFUSES TO ADDRESS. AS A RESULT, I HAVE HAD TO REPLACE THE EVAP CANNISTER AT MY OWN EXPENSE ($331.39). THE P1450 CODE CAME BACK ON AFTER THIS REPAIR. THEREFORE THE ISSUE IS STILL NOT RESOLVED. I HAVE BEEN TOLD THAT ANY FURTHER RECALL RELATED REPAIRS WILL BE AT MY EXPENSE BECAUSE FORD REFUSES TO PROVIDE APPROPRIATE REIMBURSEMENT. THE DEALER EXPRESSED THAT THEY WERE VERY FRUSTRATED WITH THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219841June 13, 2019
LATCHES/LOCKS/LINKAGES, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. LARSON MOTORS (1801 FRONTAGE RD, NEBRASKA CITY, NE 68410, (402) 873-5507) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219883June 13, 2019
FUEL/PROPULSION SYSTEM
CAR HAS PRESSURE IN FUEL TANK AND IS STARTING TO DEFORM. THE CAR IS ALSO STALLING EVERY TIME I FILL THE GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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