Ford Focus Complaints

22,326 consumer complaints on file.

#11258014September 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON APPROACHING A STOP AND DEPRESSING THE BRAKE PEDAL, THE MOTOR DROPPED OUT OF THE VEHICLE WITHOUT WARNING. THE MOTOR FELL ON TOP OF THE AXLE AND KNOCKED THE AXLE LOOSE. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD AND ASSESSED THE DAMAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOTOR SUPPORT FRACTURED AND CAUSED THE MOTOR TO DETACH FROM THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT SPOKE WITH MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, 504-887-8410) AND WAS INFORMED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258051September 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE STALLED WHILE DRIVING THE VEHICLE OPERATED AT REDUCED SPEED THE CONTACT WAS CONCERNED THAT THE TRANSMISSION WAS DEFECTIVE WHILE DRIVING AT 65 MPH, WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OPERATED AT REDUCED SPEED. ADDITIONALLY, THE REVERSE GEAR WAS INOPERABLE. THE VEHICLE WAS TAKEN TO A PEPBOY'S AUTO CARE CENTER TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF DTC CODE: P090C- CLUTCH ACTUATOR CIRCUIT LOW. THE CODE WAS CLEARED. AN APPOINTMENT WAS SCHEDULED WITH FRIENDLY FORD, 660 N DECATUR BLVD, LAS VEGAS, NV 89107, (866) 724-9143, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. FORD COUNTRY, 280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509, WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN TOOL SHOWED NO RECALL SUBJECTED TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,717.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258070September 25, 2019
UNKNOWN OR OTHER
MY SON(I AM ON CAR LOAN ALSO) RECEIVED A RECALL NOTICE FROM FORD FOR THE PURGE VALVE. HE TOOK IT TO HOPKINS FORD IN ELGIN, IL WHERE WE PURCHASED VEHICLE. THEY DID NOT REPLACE THE PURGE VALVE AND DID A FLASH PCM INSTEAD AND 3 DAYS LATER THE CHECK ENGINE LIGHT CAME ON FOR AN EVAPORATION LEAK-DIRECTLY RELATED TO PURGE VALVE. I HAVE CONTACTED THE OWNER OF DEALERSHIP, FORD MOTOR CO. TONY REINHART REGIONAL MANAGER FOR IL FORD AND NO ONE HAS RESPONDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258217September 25, 2019
STEERING
'POWER STEERING ASSIST FAULT' CAME UP A FEW WEEKS AGO. I SHUT IT OFF AND TURNED IT BACK ON AND IT CLEARED. WENT TO START IT UP TODAY AND THE FAULT WAS ON AS I PULLED OUT OF THE GARAGE. STAYED ON STOPPING AND STARTING 5 TIMES. ALSO DROVE IT AND WAS VERY DIFFICULT TO STEER. THIS WILL BE A SAFETY ISSUE FOR MY 16 YEAR OLD DAUGHTER WHO IS SUPPOSED TO DRIVE THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257911September 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM
AFTER 2 VISIT TO FORD THEY STATED THAT I NEEDED TO WAIT FOR A LETTER IN ORDER FOR THEM TO REPLACE PARTS THEY HAVE. THE CAR IS RUNNING LEAN BANK 1. WHEN FUELING, IT STALLS. IT HAS STALLED WHILE DRIVE ON A FEW OCCASIONS. THE FUEL ITSELF, GOES QUICK, NOW THAT THE PROBLEM HAS PERSISTED. GETTING UNDER THE CAR, FUEL TANK LOOKS DEFORMED AS WELL AND THE CODE I GET IN THE CAR IS P0171. IT'S BEEN CLOSE TO YEAR SINCE IT'S STARTED AND I STILL HAS NOT RECEIVED A LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254953September 24, 2019
POWER TRAIN
2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO POWERSHIFT TRANSMISSION SETTLEMENT. *LD THE CONSUMER STATED THE TRANSMISSION WAS REBUILT, BUT THE FAILURE CONTINUED. WHEN THE CONSUMER ATTEMPTS TO ACCELERATE THE VEHICLE STALL AND THEN LURCHES FORWARD BERFORE RESUMING NORAL DRIVING. THE FAILURE WAS INTERMITTENT. THE DEALER COULD NOT DUPLICATE THE FAILURE; THEREFORE, THE COULD NOT REPAIR THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257713September 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT HE EXPERIENCED SEVERAL FAILURES WITH THE TRANSMISSION. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN); HOWEVER, THE FAILURE PERSISTED. AFTER THE REPAIR, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT INFORMED VIVA FORD (5550 N DESERT BLVD, EL PASO, TX 79912, 915-834-2800) AND WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO VIVA FORD ON SEVERAL OCCASIONS TO HAVE THE VEHICLE SERVICED FOR SEVERAL UNKNOWN RECALLS AND DEFECTS. REGARDING THE LATEST FAILURE, THE DEALER INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257746September 24, 2019
POWER TRAIN
WHILE DRIVING, MY CAR STARTED TO STUTTER WHEN SHIFTING. I WAS MINOR AT FIRST. AND I JUST ASSUMED I WAS DUE FOR AN OIL CHANGE. I GOT THE OIL CHANGE AND THE PROBLEM STILL GOT WORSE. I WOULD DRIVE 5 BLOCKS DOWN THE ROAD (HIGHWAY OR CITY STREET) AND MY CAR WOULD TELL ME THAT THE TRANSMISSION WAS OVER HEATING AND TO PULL OVER SAFELY. IF I TRIED TO GO UPHILL WHILE DRIVING, MY CAR WOULD JUST NOT HAVE ENOUGH POWER TO MAKE IT AND WOULD JUST ROLL BACKWARDS NO MATTER HOW MUCH GAS I GAVE IT. I TOOK THE CAR IN FOR 2 RECALLS, THINKING MAYBE ONE OF THEM WAS CAUSING THE ISSUE. PROBLEM STILL PERSISTED AFTER THOSE WERE FIXED. I ALSO REPLACED THE TCM AND HAD IT PROGRAMMED TO NO AVAIL. NOW FORD IS TELLING ME IT'S AN ISSUE INSIDE MY TRANSMISSION. I BELIEVE MY CAR IS FINALLY CATCHING UP AND HAVING THE ISSUES ALL THE OTHER FORD FOCUS/ FIESTAS WITH THE DCT WE'RE HAVING. BUT OF COURSE MY CAR DIDN'T START TO HAVE ISSUES UNTIL AFTER THE WARRANTIED MILEAGE. THE FORD DEALERSHIP HAS BEEN ABSOLUTELY NO HELP. NOT A SINGLE MENTION OF THE FACT THAT ALL FOCUS' FROM 2012-2014 OR SO HAVE HAD THE SAME ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257757September 24, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AND THE VEHICLE MOVED SLOWLY. THE CONTACT CALLED CIOCCA FORD OF QUAKERTOWN (321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS TOWED TO CIOCCA FORD WHERE IT WAS DIAGNOSED THAT THE CLUTCH, GASKET CYLINDER, TIE ROD, IN AND OUT LUG NUTS SPLASH GUARDS, GASKET VALVE COVER, LOWER CONTROL ARM AND BUSHING, OIL PAN GASKET, POLLEN FILTERS, AIR FILTER ELEMENT, ALL FOUR TIRES, WIPERS, AND THE BATTERY CABLE NEGATIVE AND POSITIVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,664.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257772September 24, 2019
ENGINE, POWER TRAIN
THE TRANSMISSION LUGS OR SLIPS WHEN GOING FROM A STOPPED POSITION. IT WILL EVENTUALLY GO AND SEEMS TO BE FINE ONCE I AM OVER 25 MILES PER HOUR. IT STARTED ABOUT 4 WEEKS AGO AND SEEMS TO BE MORE FREQUENT. THE VEHICLE ONLY HAS ABOUT 30,000 MILES ON IT. IT GETS REGULAR OIL CHANGES AND IS NOT DRIVEN ROUGHLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257773September 24, 2019
FUEL/PROPULSION SYSTEM
RECALL ON MY CAR HAS BEEN ALMOST A YEAR. IT HAS BEEN 11 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257812September 24, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR HAS BEEN IN DEALER AT FRED GRANDE FORD FOR OVER A MONTH FOR RECALLS ON TRANSMISSION AND FUEL TANK NO RESOLUTION RECALL 18 V DASH 735 AND TRANSMISSION SHUTTER DEALERSHIP WILL NOT REPAIR A VEHICLE AND IS TRYING TO CHARGE ME A FEE FOR A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257844September 24, 2019
STEERING
MY 2012 FORD FOCUS IS DISPLAYING ON THE DASH "STEERING ASSIST FAULT, REQ'D SERVICE". BOTTOM LINE, THE POWER STEERING IS GONE. CAN BARELY MAKE ANY TURNS OR PARK. THIS DISPLAY HAS COME UP SEVERAL DIFFERENT TIMES IN ABOUT A YEAR AND A HALF, MAYBE TWO YEARS BUT THEN I TURNED THE CAR OFF AND THE DISPLAY DISAPPEARED AND EVERYTHING WAS OK. I ASKED FORD MECHANICS ABOUT THIS BUT THEY SAID UNLESS THE PROBLEM IS PRESENT WHEN I HAD THE CAR IN FOR OTHER SERVICE THEY COULD NOT DO ANYTHING ABOUT IT. THIS TIME, THE DISPLAY HAS NOT GONE AWAY AND STEERING IS EXTREMELY DIFFICULT. I HAVE BEEN ON MANY AUTOMOBILE FORUMS ON THE INTERNET AND IT SEEMS LIKE THIS IS A VERY COMMON PROBLEM WITH THE FORD FOCUS 2012. A LOT OF OTHERS HAVE SUFFERED THE SAME THING. WITH THIS PROBLEM SO COMMON, THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257885September 24, 2019
UNKNOWN OR OTHER
WHILE DRIVING FORD FOCUS ELECTRIC, CAR ALERTED ME TO STOP SAFELY NOW, WHILE DRIVING IN TRAFFIC WITHOUT ANY PRIOR WARNING. TYPICALLY THIS OCCURS WHEN THERE IS AN ISSUE WITH THE CAR AND IT WAS UNEXPECTED WHILE DRIVING IN TRAFFIC. THE DEALER WHILE WORKING WITH FORD DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257259September 23, 2019
ENGINE
I CAME CLOSE TO A CAR REAR ENDING MY VEHICLE AS MY ENGINE STARTED AUTOMATIC SLOWING SPEED. THIS ISSUE COMES AND GOES. I'VE BEEN READING THERE IS A RECALL ON THIS SO I DO NOT UNDERSTAND WHY I HAVE NOT RECEIVED A RECALL NOTICE SO I CAN TAKE IT TO A DEALER TO GET THIS ENGINE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257318September 23, 2019
POWER TRAIN
CAR IS JUMPING AND SKIPPING WHEN TAKING OFF FROM A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257344September 23, 2019
ENGINE
WHILE SITTING AT A LIGHT OR CORNER AFTER A STOP THE CAR SHAKES & BOUNCES UNTIL I MOVE AGAIN, ONLY 15000 MILES ON IT. I AM THE ONLY DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257447September 23, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HILLER FORD (414-425-1000, LOCATED AT 6455 S 108TH ST, FRANKLIN, WI 53132) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE TECHNICIAN ALSO DIAGNOSED THAT A FRONT END ALIGNMENT WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257454September 23, 2019
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED, LOST POWER, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO VEER THE VEHICLE TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER; HOWEVER CLEANED THE THROTTLE BODY. THE FAILURE RECURRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WAS A POSSIBLE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257537September 23, 2019
FUEL/PROPULSION SYSTEM
DRIVING DOWN HIGHWAY WHEN OUT OF NO WHERE ENGINE LIGHT CAME ON AND CAR SHUT DOWN , AND WOULD NOT RESTART. WAS ABLE TO PULL TO THE SIDE OF ROAD. AFTER 15 MINUTES CAR RESTARTED. TOOK IT TO GET DIAGNOSTIC CHECK. CAME UP REPLACE EVAPORATIVE EMISSIONS PURGE CONTROL VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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