Ford Focus Complaints

22,326 consumer complaints on file.

#11256986September 21, 2019
ELECTRICAL SYSTEM
CAR IS NOT CHARGING. SMART CHARGE SYSTEM NOT WORKING PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257096September 21, 2019
STEERING
IT HAS ONLY BEEN A MONTH SINCE I BOUGHT MY FORD FOCUS. AND MY STEERING WHEEL LOCKED ITSELF 6 TIMES ALREADY. I AM TERRIFIED OF DRIVING IT ANYWHERE. I READ STORIES ABOUT PEOPLE GETTING INTO ACCIDENTS WHEN THEIR STEERING WHEEL LOCKED ITSELF. IT ONLY HAPPENS TO ME WHEN I AM IN THE PARKING LOT, BUT I AM SCARED OF WHAT WOULD I DO IF THE WHEEL LOCKS ITSELF WHEN I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257131September 21, 2019
STRUCTURE:BODY, POWER TRAIN, STEERING
ES UNA EXCELENTE HERRAMIENTA DONDE SE PUEDE SACAR INFORMACION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256881September 20, 2019
POWER TRAIN
THE FORD FOCUS TRANSMISSION/CLUTCH SYSTEM IS DANGEROUS TO BOTH THE OPERATOR AND OTHER DRIVERS ON THE ROAD. ALL FORD FOCUS/FIESTAS WITH THE DPS6 TRANSMISSION SYSTEMS SHOULD BE IMMEDIATELY RECALLED AND REMOVED FROM UNITED STATES' ROADWAYS. THE OWNERS OF THESE VEHICLES SHOULD BE REIMBURSED THE COST THEY PAID FOR THE VEHICLES AT THE EXPENSE OF FORD MOTOR COMPANY. THE INCONSISTENCIES IN ACCELERATION AND MAINTAINING GEAR ARE ENDANGERING LIVES. THE LONGER THESE MODELS STAY ON THE ROAD, THE MORE LIKELY THEY ARE TO FAIL. SINCE FORD IS NO LONGER REPLACING/REPAIRING THESE ISSUES, PEOPLE ARE BEING FORCED TO DRIVE DEFECTIVE CARS THAT CAN FAIL WITHOUT ANY NOTICE. PLEASE DO THE RIGHT THING AND RECALL THESE VEHICLES IMMEDIATELY. MY VEHICLE HAS HAD THE CLUTCH SYSTEM REPLACED 5 TIMES IN ONLY 62,000 MILES. THE TRANSMISSION IS NOW SLIPPING AGAIN BUT FORD REFUSES TO REPAIR IT FURTHER. I AM NOW DRIVING A VEHICLE THAT IS CONSIDERED DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256941September 20, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS ELECTRIC. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CHARGER CABLE OVERHEATED AND BURNED. THE CONTACT STATED THAT THERE WAS A BURN MARK ON THE OUTLET. THE CONTACT STATED THAT NO SPARKS OR FLAMES WERE SEEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT); HOWEVER, THE VEHICLE YEAR WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD LINCOLN DRAPER (11442 LONE PEAK PKWY, DRAPER, UT 84020, (801) 590-0561), BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11256935September 20, 2019
POWER TRAIN
FROM A DEAD STOP CAR SHUDDERS, BETWEEN GEARS WILL SLIP THEN PULL. NOT REALLY ACCELERATING. CLUTCH WILL SLIP, THEN JERK WHEN IT CATCHES. THIS IS PREVALENT IN LOWER GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256947September 20, 2019
POWER TRAIN
I JUST HAD TO BRING IN FOR SERVICE AGAIN. TRANSMISSION SHUDDERING, SLIPPING, HESITATING FROM A DEAD STOP THEN LUNGES. SOMETIMES WILL HESITATE WHEN TRYING TO PASS ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256821September 20, 2019
FUEL/PROPULSION SYSTEM
DAY 1: GAS METER IS SHOWING I HAVE 1/4 GAS LEFT IN CAR THEN ALL OF SUDDEN CAR SHUTS OFF, I GO AND PUT GAS IN AND THEN WHEN I START IT UP IT STARTED UP ROUGH THEN SHUT OFF. I GO TO TURN IT ON AGAIN CRANKS FOR A FEW SECONDS AND THEN IT STARTED. FELT LIKE GAS TANK WAS ACTUALLY EMPTY AND STRUGGLED TO PUT FUEL THROUGH GAS LINES. DAY 2: 3 DAYS LATER I HAVE A LITTLE MORE THAN A 1/4 TANK OF GAS AS I AM DRIVING THE GAS METER STARTED TO GO UP TO 3/4 OF GAS. THAT IS STRANGE. AND CAR IS SPUTTERING LIKE IF IT HAD NO GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256845September 20, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
19S22 RECALL. I WAS DRIVING HOME FROM PORT HURON TO CLINTON TOWNSHIP. MY CAR WENT FROM 70 MPH HOUR ON THE FREEWAY TO 35 MPH. ABSOLUTELY NO WARNING. I CANNOT ACCELERATE MORE THAN 35 MPH. THE VERY NEXT MORNING I BROUGHT MY CAR INTO THE FORD DEALERSHIP AT 9 MILE IN HARPER BECAUSE THE SAME PROBLEM HAD OCCURRED MONTHS BEFORE IN MAY. I TOLD HER THAT SAME THING HAPPENED BEFORE MY CAR IS NOT ACCELERATING MY RPM SHOT UP AND I CANNOT GO ANYWHERE SO SHE ASKED ME TO BRING IT IN I DID I ASKED HER ABOUT THE OUTSTANDING RECALL ON THE CAR SHE TOLD ME THAT HER GUYS FORGOT TO LOOK AT IT. FORD HAD MY CAR FOR A WEEK I LOST MY JOB AND I ALSO DO LIFT ON THE SIDE SO I'M OUT $1200 JUST IN THE WEEK. THEY CALLED ME, AND SAID ITLL COST AROUND $2K FOR THE CLUTCH SYSTEM. THAT'S FUNNY BECAUSE I DON'T USE THE MANUAL SIDE OF THE CAR BUT APPARENTLY IT'S BUILT INTO THE TRANSMISSION. SO AGAIN I ASKED ABOUT THE RECALL. IT CLEARLY STATES ON YOUR WEBSITE THAT IF FORD HAS TO DO THE RECALL AND THERE'S ANY OTHER REPAIRS THAT NEED TO BE DONE WITH FOR THE CAUSE OF ALL OF THIS THAT THE PARTS AND LABOR ARE FREE. THEY CHARGED MY DAD'S CREDIT CARD $1938.78. I ASKED HER AGAIN BUT THERE WAS A RECALL DOWN ON THE CAR SHE SAID OH WELL WE DID THE RECALL AND THAT WAS FOR THE PURGE VALVE I SAID OK WELL WHERE IS THAT LOCATED SHE TOLD ME WAS IN THE ENGINE SO YOU DIDN'T DO THE RECALL 1ST YOU JUST WENT STRAIGHT FOR THE CLUTCH? THEN YOU'RE TELLING ME THAT HAD NOTHING TO DO WITH IT WELL HOW DO WE KNOW NOW AFTER HE TOOK THE 2000 AND EVEN ADMITTED THAT YOU DIDN'T DO THE RECALL 1ST GEAR WENT STRAIGHT TO THE CLUTCH SYSTEM SO IF YOU WOULDN'T DID THE RECALL 1ST I WOULDN'T HAVE BEEN OUT $2000 IF YOU JUST DID YOUR JOB. THEN I PICK UP THE CAR. AND THE SAME THING HAPPENED AGAIN, AND THE CHECK ENGINE LIGHT CAME ON. SO AGAIN I HAD TO DROP IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256851September 20, 2019
POWER TRAIN
JUST GOT ANOTHER LETTER FROM FORD EXTENDING WARRANT ON PARTS. AT 80K TRANSMISSION, FROM TAKE OFF STILL PULLS ANS JERKS, HESITATES, AND FINALLY LUNGES, CAN'T EVEN PASS ON FREEWAY. IT'S A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256853September 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TAKARA RECALL THERE IS A "STEERING ASSIST FAULT" MESSAGE THAT COMES RANDOMLY. THE STEERING IS REALLY TOUGH TO MOVE WHILE DRIVING, WENT TO SEE IF THEY HAD ANY SAFETY RECALLS ON IT BUT THERE ISN'T. THIS HAS HAPPENED MULTIPLE TIMES RANDOMLY WHILE I WAS DRIVING AND IS NOT VERY SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256868September 20, 2019
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HORN WAS INOPERABLE. THE ELECTRICAL FUSE WAS REPLACED, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256578September 19, 2019
STEERING
WHEN I WENT TO LEAVE MY PARKING SPOT, I HAD ZERO POWER STEERING AND A WARNING LIGHT ON THE DASH. NO WARNING, IT WAS FINE WHEN I PARKED IT 4 HOURS EARLIER. NOW, THE DEALER SAYS I NEED AN ENTIRE NEW RACK AND PINION TOTALING $1,560 WITH LABOR. WHY IS THIS NOT A RECALL WITH ALL OF THESE COMPLAINTS? COULD THIS ALSO CAUSE THE TERRIBLE VIBRATION IN THIS CAR I'VE FELT SINCE WE BOUGHT IN APRIL? I'VE HAD IT BACK TO THE DEALER 3 TIMES AND THEY CAN'T FIND IT WHEN THEY TEST DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256610September 19, 2019
POWER TRAIN
I AM BRINGING IN MY VEHICLE FOR SERVICE AS I AM STILL HAVING CLUTCH PROBLEMS. LACK OF POWER FROM STOP, CAR WON'T SHIFT AFTER 40MPH, REVS OUT AT 3K RPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256616September 19, 2019
ELECTRICAL SYSTEM
VEHICLE EXHIBITS SHIFTING PROBLEMS IN LOW GEARS (STARTING OUT FROM STOP); LOSS OF POWER, CHECK ENGINE LIGHT TURNS ON, TRANSMISSION OVERHEATING ERROR MESSAGE IS DISPLAYED ON DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256634September 19, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT INTO GEAR AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 24237271. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256660September 19, 2019
POWER TRAIN
QUITE OFTEN MY CAR SHUTTERS WHEN I START TO TAKE OFF OR GO UP AN INCLINE. THE SHIFTING SEEMS TO WIND OUT LONGER THAN IT SHOULD WHEN I PRESS THE ACCELERATOR TO SPEED UP. I ALSO EXPERIENCE A ROLLBACK WHEN ON A HILL WHILE STOPPED. THE SHUTTERING AND THESE OTHER ISSUES HAVE BEEN HAPPENING SINCE I BOUGHT THE CAR AT A FORD DEALERSHIP IN FEB, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256716September 19, 2019
POWER TRAIN
JUST GOT ANOTHER RECALL. TRANSMISSION IS STILL HAVING SAME ISSUES, PARTICULARLY IN HIGH TEMPS. HESITATES, CLUTCH DOESN'T GRAB, STALLS EVEN WHEN FOOT IS ON THE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256731September 19, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
STILL HAVING ISSUES WITH THE TRANSMISSION, SHUDDERING IN LOWER GEARS, JERKS AND LUNGES. SOMETIMES THE RPM'S FLUCTUATE. ALSO NEED TO BRING BACK IN FOR SERVICE FOR THE FUEL GAUGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256729September 19, 2019
STEERING
WHILE DRIVING CAR AT APPROXIMATELY 45 MPH WHILE IN A CURVE THE STEERING ASSIST QUIT WORKING. IT WAS VERY HARD TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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