Ford Focus Complaints

22,326 consumer complaints on file.

#11265678October 2, 2019
POWER TRAIN
WHEN DRIVING IN STOP/GO TRAFFIC, TRANSMISSION PROBLEMS CAUSE THE CAR TO LURCH AND JERK. WHEN TRANSITIONING ONTO FREEWAY, AT TIMES THERE WILL BE MINIMAL POWER AS THE TRANSMISSION REFUSES TO SHIFT AND THE ENGINE STAYS BETWEEN 3500 TO 4500 RPMS. THIS RESULTS IN MERGING INTO 70 MPH TRAFFIC AT 30-40 MPH. WHEN TRANSITIONING FROM FREEWAY TO CITY ROAD, CAR WILL HAVE NO POWER FOR 3 TO 5 SECONDS AND THEN MASSIVE POWER LUNGING FORWARD FOR 2 TO 3 SECONDS BEFORE LOSING POWER AND ALLOWING FOR BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265732October 2, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CAR STALLED ON 99 HIGHWAY WITHOUT ANY WARNING LOSING ALL POWER AND UNABLE TO RESTART. TOWED TO DEALERSHIP AND WAS INFORMED TANK WAS NOW DEFORMED DUE TO THE VAPOR SYSTEM LOCK OF THE CPV SAFETY RECALL NOTICE 18S32 TECHNICIANS HAVE SENT PICTURES THAT THEY ARE IN POSSESSION OF AND SAID THEY COULD NOT GIVE US COPIES OF BUT ALLOWED US TO SEE AND SHOWED US THE TECHNICIANS RECOMMENDATIONS FOR TANK TO ALSO BE REPLACED ALONG WITH THE CPV . FORD CUSTOMER SERVICE CENTERS HAVE NOT RETURNED PHONE CALLS AFTER BEING INFORMED OF OUR CONCERNS AND STATE SPECS DUE NOT MET THERE REQUIREMENT SO THEREFOR ARE REFUSING TO PAY FOR TANK TO BE REPLACED . ALTHOUGH THE SPECIALIST STATES DIFFERENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265763October 2, 2019
POWER TRAIN
TRANSMISSION GEARS ARE ROUGH, SLIPPING, JERKS A LITTLE AND TRANSMISSION OVERHEATS AND CAN'T DRIVE. LOOSES POWER WHEN DRIVING. THERE IS A RECALL FOR THIS VEHICLE BUT I WAS TOLD ONLY THE CARS THAT IN A MANUFACTURED AREA OR A GROUP ARE IN RECALL. MAKES NO SENSE BECAUSE WE HAVE THE EXACT SAME CAR THAT IS BEING RECALLED AND WE WEREN'T IN THAT GROUP OR MANUFACTURED AREA SO OUR VEHICLE WON'T BE REPAIRED. SOMETHING IS SERIOUSLY WRONG WITH THIS WHOLE ISSUE. IT'S THE SAME PROBLEM AS THE ONES IN GROUP THAT ARE BEING RECALLED. WHY ISN'T OUR CAR BEING RECALLED, IT'S A SAFETY ISSUE ALSO... THIS SEAMS VERY WRONG. OUR CAR IS ONLY TWO YEARS OLD AND WE DON'T HAVE THAT KIND OF MONEY TO FIX ON OUR OWN...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265782October 2, 2019
STEERING
WHEN STARTING THE CAR IN THE MORNINGS, A WARNING MESSAGE APPEARS ON THE DASHBOARD: "STEERING ASSIST DISABLED". THE WHEEL BECOMES VERY HARD TO TURN AND IT IS NOT SAFE TO ATTEMPT TO DRIVE. RATHER, I RESTART THE CAR, AND THE MESSAGE GOES AWAY. IF THIS WERE TO HAPPEN WHILE I AM DRIVING, ESPECIALLY ON THE HIGHWAY TO GET TO SCHOOL, IT COULD RESULT IN A POTENTIAL CRASH. THIS IS VERY UNSAFE, AND NEEDS TO BE LOOKED INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265286October 1, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE CAR, STARTED JERKING REALLY HARD. IT WAS NOT SHIFTING WELL, THEN NOT AT ALL, IT SLUNG ME INTO TRAFFIC EVEN WITH MY BRAKES PRESSED. THE CAR BEGAN TO JUST IDLE ALMOST AS IF IN NEUTRAL THEN IT SAID WARNING TRANSMISSION HOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258131October 1, 2019
SERVICE BRAKES, POWER TRAIN
2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO BRAKE AND TRANSMISSION ISSUES WITH VEHICLE. *LD THE CONSUMER STATED THE BRAKE PADS WERE PREMATURELY WORN. THE TRANSMISSION WOULD SHUDDER/CLANK AND DID NOT SHIFT PROPERLY. IT HAS BEEN TO THE DEALER FOUR TIMES DUE TO THIS FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265385October 1, 2019
UNKNOWN OR OTHER
WE WERE NOTIFIED THAT THE "CLUTCH" ON THE FORD FOCUS WAS UNDER WARRANTY FOR THE LIFE TIME OF OUR CAR DUE TO A SHUTTERING SENSATION WHEN PULLING OUT FROM A COMPLETE STOP. WE ARE NOW ON OUR 3RD REPLACEMENT SINCE 2015. THE LATEST REPAIR WAS ON 9-27-19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265397October 1, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TRANSMISSION FAILURE EVER SINCE PURCHASING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITHOUT WARNING. THE CONTACT ALSO STATED THAT AFTER AN EXTENDED PERIOD OF DRIVING, THE STALLING BECAME MORE PREVALENT. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WERE AWARE OF THE TRANSMISSION DEFECT AND OFFERED HIM A SOFTWARE UPGRADE. THE CONTACT STATED THAT THE FAILURE PERSISTED AFTER THE UPGRADE. THE CONTACT TOOK THE VEHICLE TO STATE COLLEGE FORD LINCOLN INC (3140 W COLLEGE AVE, STATE COLLEGE, PA 16801, 814-238-5041) AND WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED AND THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY BECAUSE IT WAS UNDER A RECONSTRUCTED TITLE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE CLUTCH TO BE REPLACED. HE ALSO HAD TO PAY AN $85 DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265407October 1, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE VEHICLE FAILED TO SHIFT INTO THE PROPER GEAR THE SHUDDERING AND TRANSMISSION ISSUE MADE THE VEHICLE UNSAFE THE TRANSMISSION FAILED TO OPERATE AS INTENDED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT INTO THE CORRECT GEAR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE TRANSMISSION FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO BRIGHTON FORD, 190 W BROMLEY LN, BRIGHTON, CO 80601, (303) 800-3235, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHUDDERING IN THE TRANSMISSION WAS NOT ENOUGH TO HAVE THE VEHICLE REPAIRED. THE CONTACT WAS CONCERNED WITH THE VEHICLE NOT BEING ABLE TO OPERATE AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265462October 1, 2019
ENGINE, UNKNOWN OR OTHER
WHEN I'M DRIVING MY CAR IT DOESN'T MATTER THE SPEED I USED TO THINK IT ONLY HAPPENED IF I WAS DRIVING ON THE HIGHWAY BUT IT HAPPENED ON MY WAY HOME A DAY AND I WAS GOING 35-40 MPH. BASICALLY WHILE DRIVING MY CAR STARTS TO SLOW DOWN AND NO MATTER HOW MUCH I PRESS THE GAS IT DOESN'T CHANGE GEARS/ SPEED UP. WHEN THIS TENDS TO HAPPEN THE ENGINE FAULT LIGHT WILL COME ON. BY THE TIME I GET TO THE DEALERSHIP AND TURN THE CAR OFF AND TURN IT BACK ON THEY SAY NOTHING READS ON THE DIAGNOSTIC SO BASICALLY WHATEVER REASON THE LIGHT COMES ON FOR DOESN'T STAY IN THE SYSTEM SO THAT THEY CAN SEE THE ISSUE. THIS HAS HAPPENED FIVE TIMES WITHIN THE PAST TWO MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265494October 1, 2019
VEHICLE SPEED CONTROL
WHEN ACCELERATING, THE VEHICLE WILL SHAKE AND SHUDDER DUE TO A PROBLEM WITH THE DUAL CLUTCH AS DESCRIBED BY THE MANUFACTURER HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2019/08/14/FORD-STATEMENT-ON-DPS6-CUSTOMER-SATISFACTION-ACTIONS.HTML I HAVE CONTACTED FORD ABOUT MY ISSUE BUT THEY SAID MY VEHICLE WOULD NOT BE ELIGIBLE UNLESS THE CHECK ENGINE LIGHT CAME ON EVEN THOUGH I AM HAVING THE SAME PROBLEMS DESCRIBED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259063September 30, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CAR HAS BEEN STALLING, JERKING, JUMPING AND SKIPPING EVERY TIME I ACCELERATE. I HAVE TAKEN THE CAR TO THE DEALERS MORE THAN 4 OR 5 TIMES SINCE I BOUGHT IT IN 2014! THEY TOLD ME THOSE CARS WILL DO THAT. WRONG! I HAVE ALL THE PAPERWORK OF HOW MANY TIMES I HAVE TAKING IT FOR THE SAME THING. THE CAR CONTINUES TO SHUDDERS AT SLOW SPEEDS, AND JERKS INTO GEAR. WHEN BACKING UP ON INCLINE STREET/DRIVEWAY, ROLLS BACK. WHEN ACCELERATING IN A HIGHWAY IS DANGEROUS AS THE CAR DOES NOT RESPOND AND MAKING IT A SAFETY HAZARD WHEN SHIFTING LANES, ENTERING ON INTERSECTIONS OR HIGHWAY. THE PROBLEM CONTINUES AFTER TAKING IF TO THE DEALER MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259086September 30, 2019
EXTERIOR LIGHTING
RIGHT TAIL LIGHT BURNED OUT, WHICH I NOTICED IN A WINDOW REFLECTION AS I DROVE AWAY FROM AN AUTO PARTS STORE. WHEN I OPENED THE TAIL LIGHT ASSEMBLY TO CHANGE THE BULB, I SAW THAT THE BULB AND ITS BASE AND SOCKET WERE SCORCHED BLACK, AND THE HOLE IN THE RED PLASTIC TAIL LIGHT ASSEMBLY WHERE THE BULB HAS TO GO THROUGH WAS MELTED AND WARPED. THE RED PLASTIC HAD TO BE SCRAPED WITH A KNIFE TO OPEN THE HOLE ENOUGH FOR THE BULB TO GO THROUGH. I HAD TO GO TO MORE THAN ONE AUTO PARTS STORE TO BUY A NEW SOCKET. I HAD TO USE BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. WHEN I CHECKED THE LEFT TAIL LIGHT ASSEMBLY, I SAW THAT IT HAD ALSO MELTED AND THE PREVIOUS OWNER HAD ALSO USED BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. I READ ONLINE THAT FORD HAS SAID THE REASON FOR THE MELTING IS THAT THE DRIVER KEEPS HIS FOOT ON THE BRAKE PEDAL TOO LONG. SINCE WHEN IS THERE A TIME LIMIT ON PUTTING YOUR FOOT ON THE BRAKE, ESPECIALLY SINCE THIS IS REQUIRED WHEN YOU ARE AT A RED LIGHT, AND OFTEN HAPPENS WHEN YOU STOP TO CONSULT DRIVING DIRECTIONS AND DON'T WANT TO PUT YOUR CAR IN PARK WITH THE EMERGENCY BRAKE ON! WHAT IS THE TIME LIMIT? 30 SECONDS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259095September 30, 2019
ELECTRICAL SYSTEM
RIGHT TAIL LIGHT BURNED OUT, WHICH I NOTICED IN A WINDOW REFLECTION AS I DROVE AWAY FROM AN AUTO PARTS STORE. WHEN I OPENED THE TAIL LIGHT ASSEMBLY TO CHANGE THE BULB, I SAW THAT THE BULB AND ITS BASE AND SOCKET WERE SCORCHED BLACK, AND THE HOLE IN THE RED PLASTIC TAIL LIGHT ASSEMBLY WHERE THE BULB HAS TO GO THROUGH WAS MELTED AND WARPED. THE RED PLASTIC HAD TO BE SCRAPED WITH A KNIFE TO OPEN THE HOLE ENOUGH FOR THE BULB TO GO THROUGH. I HAD TO GO TO MORE THAN ONE AUTO PARTS STORE TO BUY A NEW SOCKET. I HAD TO USE BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. WHEN I CHECKED THE LEFT TAIL LIGHT ASSEMBLY, I SAW THAT IT HAD ALSO MELTED AND THE PREVIOUS OWNER HAD ALSO USED BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. I READ ONLINE THAT FORD HAS SAID THE REASON FOR THE MELTING IS THAT THE DRIVER KEEPS HIS FOOT ON THE BRAKE PEDAL TOO LONG. SINCE WHEN IS THERE A TIME LIMIT ON PUTTING YOUR FOOT ON THE BRAKE, ESPECIALLY SINCE THIS IS REQUIRED WHEN YOU ARE AT A RED LIGHT, AND OFTEN HAPPENS WHEN YOU STOP TO CONSULT DRIVING DIRECTIONS AND DON'T WANT TO PUT YOUR CAR IN PARK WITH THE EMERGENCY BRAKE ON! WHAT IS THE TIME LIMIT? 30 SECONDS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259103September 30, 2019
AIR BAGS
I WAS GOING ABOUT 10 MPH THROUGH A CITY STREET INTERSECTION WHEN I RAN OVER AN UNCOVERED WATER VALVE PIPE IN A DEPRESSION SIMILAR TO, BUT SMALLER THAN, A STANDARD MANHOLE WELL. EACH LEFT TIRE RAN OVER THE UNCOVERED WATER VALVE. THERE WAS A LOUD POP, AND I BLACKED OUT. THE LEFT REAR TIRE HAD BLOWN OUT AFTER THE LEFT FRONT TIRE SUSTAINED DAMAGE THAT RESULTED IN A FLAT TIRE SHORTLY THEREAFTER. ALSO, THE AIR BAG IN THE LEFT SIDE OF THE BACK OF THE DRIVER'S SEAT DEPLOYED AND HIT ME IN THE HEAD, CAUSING ME TO BLACK OUT, AND PRODUCING AMNESIA AND OTHER MENTAL SYMPTOMS THAT LINGERED FOR SEVERAL YEARS. IN ADDITION, I SUFFERED NECK AND BACK INJURIES FROM WHIPLASH. THE AIR BAG SHOULD NOT HAVE BEEN TRIGGERED BY AN UNDER-WHEEL IMPACT AT SUCH A LOW SPEED.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11259111September 30, 2019
ENGINE, POWER TRAIN
HAVE BEEN EXPERIENCING MAJOR JERKING AND STUTTERING WHEN CAR CHANGE FROM 1ST TO 2ND GEAR. REALLY HAVE TO PRESS ON GAS FOR IT TO ACCELERATE. VERY DANGEROUS FOR WHEN TRYING TO MERGE LANES ON FREEWAY. IT HAS SHUT OFF TWICE ON DIFFERENT OCCASIONS AND WOULD NOT RESTART. CHECK ENGINE LIGHT JUST TURNED ON AT 89,000 MILES. EXTREMELY UNCOMFORTABLE WITH DRIVING IT DUE TO THESE PROBLEMS. THERE WERE OCCASIONS WHERE I COULD NOT ACCELERATE AND CARS WERE CLOSE TO CRASHING INTO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259114September 30, 2019
POWER TRAIN
THE RPM'S CONSTANTLY JUMP UP AND DOWN FROM 2-4, NOT ACCELERATING SOMETIMES WHEN I HIT THE GAS STALLING AND ALMOST PAUSING HAPPENS ALL THE TIME. ALSO, THE GEAR SWITCHES ARE NOT IN A SAFE LOCATION. I DON'T USE THEM AND HAVE ACCIDENTALLY HIT THEM WHILE DRIVING WHICH LEAD TO SUDDEN STOPS ON THE EXPRESSWAY PUTTING ME AT RISK TO BE REAR ENDED. HAS HAPPENED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259136September 30, 2019
STEERING
I TOOK A 3 HOUR TRIP UP TO MY MOTHER'S HOUSE THAT WEEKEND AND THEN DROVE BACK ANOTHER 3 HOURS AND PARKED IT FOR THE NIGHT. I HAD NO PROBLEMS UNTIL I STARTED MY CAR UP THE NEXT MORNING. A NOTICE CAME ON THE DASHBOARD SAYING "STEERING ASSIST FAULT SERVICE REQUIRED." THE STEERING WAS EXTREMELY STIFF AND MAY AS WELL HAVE BEEN LOCKED. NO CHECK ENGINE LIGHT OR ANYTHING. SO THAT WOULD MEAN THIS HAPPENED OVERNIGHT WHILE THE CAR WAS STATIONARY AND OFF. I TOOK IT TO THE DEALER AFTER UNSUCCESSFULLY TRYING TO FIND A BASIC FIX AND THEY SAID I NEEDED TO REPLACE THE WHOLE RACK AND PINION ASSEMBLY. I FIGURE IT HAPPENING OVERNIGHT HAD SOMETHING TO DO WITH THE WHOLE SYSTEM BEING EVENLY SOAKED WITH HEAT FROM THE LONG DRIVE AND COOLING VERY SLOWLY OVERNIGHT CAUSING CRACKS IN THE ELECTRICAL COMPONENTS. IT WAS A $3000 REPAIR JOB FOR A CAR THAT HAD LESS THAN 37,000 MILES ON IT ALBEIT A 2015 MODEL YEAR. DUE TO THE WARRANTY BEING OUT, I HAD TO PAY FOR THIS REPAIR OUT OF POCKET. OTHER PEOPLE I'VE SEEN EXPERIENCE THIS HAD IT FIXED UNDER WARRANTY SO THEY HAD NO ISSUES. UNFORTUNATELY FOR ME THIS WAS A USED CAR AND HAD NO WARRANTY LEFT ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265221September 30, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE). PRIOR TO RECEIVING THE RECALL NOTICE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED TO BE SERVICED BY A DEALER. THE CONTACT ALSO STATED THAT THE VEHICLE BEGAN TO STALL WHILE DRIVING VARIOUS SPEEDS. THE CONTACT NO LONGER DROVE THE VEHICLE. THE CONTACT SPOKE WITH MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, 504-887-8410) AND SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT REMAINED FOR TWO WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258939September 30, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THREE WEEKS AFTER BUYING MY BRAND NEW 2012 FORD FOCUS, THE CAR BEGAN TO HESITATE ON THE HIGHWAY. I COMPLAINED TO THE DEALER WHO SAID IT WAS A FORD PROBLEM AND NOT THEIRS. THE FOLLOWING MONTH, I ALMOST DIED IN THE CAR. A REGIONAL MANAGER FROM FORD CAME TO THE DEALERSHIP TO SPEAK WITH ME, RESOLVED NOTHING. I FOLLOWED LEMON LAW PROTOCOL AND DOCUMENTED EVERYTHING THROUGH THE SERVICE DEPT. MORE THAN 12 VISITS. FOUR VISITS BEFORE THE NEAR FATAL CRASH AND THE REMAINDER AFTERWARDS. FORD RAN OUT THE STATUTE OF LIMITATIONS ON MY VEHICLE SO THEY DID NOT HAVE TO PAY ME. THE VEHICLE HAS A PROPENSITY OF TURNING OFF WHEN ACCELERATING TO 65 MPH. WHEN MAKING A TURN OR U-TURN THE CAR HESITATES. FORD ADMITTED TO MANUFACTURER DEFECT AND STILL WOULD NOT PUT ME IN MY ORIGINAL POSITION WHICH HAS LEFT ME WITH DISC DISPLACEMENTS BENEATH MY BRAIN STEM. I HAVE CHRONIC NECK PAIN EVERY DAY OF MY LIFE. I WAS MAKING A LEFT HAND TURN AND HAD PLENTY OF TIME TO TURN. A WHITE UTILITY VAN FLEW OUT OF THE LANE TO TRY TO BEAT THE LIGHT AS I WAS TURNING. THE CAR TURNED OFF AND I HAD TO BRACE FOR IMPACT. THE CAR WOULD NOT START. TWO ADDITIONAL MALFUNCTIONS CAUSED THE CAR TO VEER LEFT AND CRASH INTO CURBS. LAST WEEK, I HAD TO MAKE A U-TURN. I HAD PLENTY OF TIME. WHILE TURNING, THE CAR HESITATED, AND THE CAR WAS STOPPING, THE WAY IT DID IN 2012. I WAS ALMOST KILLED BY AN 18-WHEELER WHO THOUGHT I WAS INITIATING ROAD RAGE. HE THEN FOLLOWED ME AND RAN ME OFF THE ROAD COMING ONE INCH TO THE SIDE OF MY VEHICLE. I TRIED TO TAKE PICTURES, BUT MY HAND WAS TREMBLING. FORD NEEDS TO REPLACE MY VEHICLE AT THE REPLACEMENT VALUE FROM JULY OF 2012 AND OBEY THE VA LEMON LAW STATUTE. FORD OFFERED ME A BUY OUT OF $8,000 IN DECEMBER 2018. I HAD TO LAY OUT $14,000 FOR A NEW VEHICLE. THEY SHOULD HAVE CREDITED ALL OF MY CAR PAYMENTS $17K, AND PROVIDED A SETTLEMENT FOR PERMANENT SPINE AND NECK INJURIES. ACCOUNTABILITY IS DEMANDED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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