Ford Focus Complaints

22,326 consumer complaints on file.

#11258976September 30, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS THE VEHICLE INDEPENDENTLY ACCELERATED THE CONTACT WAS ALMOST INVOLVED IN A CRASH THE CONTACT WAS CONCERNED ABOUT THE TRANSMISSION AND A PROBLEM WITH SHUDDERING WHILE DIVING WHILE DRIVING AT 25 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE RPM'S REDLINED. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FISHTAILED TO A STOP. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. ADDITIONALLY, THE VEHICLE EXPERIENCED A HESITATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED ON SEVERAL OCCASIONS. ON ONE OTHER OCCASION WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO RECEIVE FIELD SERVICE ACTION NUMBER: 19N08 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. JOHN SANG FORD LINCOLN, 195 UPPER RIVER RD, GALLIPOLIS, OH 45631, (800) 272-5179, WAS CONTACTED BY PHONE TO HAVE THE FIELD SERVICE CAMPAIGN PERFORMED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259019September 30, 2019
ENGINE
I BOUGHT MY CAR BRAND NEW. THE TRANSMISSION HAS BEEN SHUDDERING AT AN INCREASING RATE. THE CAR IS SLOW TO PICK UP SPEED AND OFTEN JERKS AS IT TRIES TO INCREASE SPEED BY SMALL INCREMENTS, SUCH AS 5MPH. WHEN I DO TRY TO ACCELERATE THE CAR EXPENDS A TON OF EFFORT, THE RPM SHOOTS UP, THE CAR SHUDDERS AND SHAKES. AS THE PROBLEM SEEMS TO BE INCREASING, MY CONCERN FOR MY SAFETY IS ALSO INCREASING. IT IS DIFFICULT TO MERGE INTO HEAVY TRAFFIC AS MY CARS ABILITY TO ACCELERATE IS ALWAYS DIFFICULT TO ESTIMATE. THIS IS BECOMING MORE AND MORE OF A SAFETY RISK. I AM DEEPLY CONCERNED THAT THESE TRANSMISSION PROBLEMS CREATE A SAFETY RISK FOR WHEN I AM DRIVING ON HIGHWAYS. HOWEVER, THE PROBLEMS ARE STILL PRESENT ON CITY ROADS BECAUSE MY CAR IS UNABLE TO KEEP UP WITH THE EVERCHANGING SPEED LIMITS IN MY TOWN. THIS PROBLEM HAS BEEN ONGOING SINCE I BOUGHT MY FORD, BUT HAS DEFINITELY INCREASED IN ITS SEVERITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258792September 29, 2019
STEERING
I BOUGHT A 2012 FOCUS SEL WITH 43000 MILES ON 1/15/2014. DROVE FROM NC. TO CA. 2 MONTHS LATER AND NEVER HAD A PROBLEM THEN 6 MONTHS AFTER HAVING I WOULD GET RANDOM ALERTS SAYING "STEERING ASSIST FAILURE" BUT I COULD TURN OFF THE CAR AND RESTARTED IT AND IT WOULD GO AWAY. WHEN THE MESSAGE CAME UP YOU LOST ALL STEERING ASSIST AND GOES INTO MANUAL. ON THUR. SEPT. 26, 2019, AT 630AM AS I STARTING DRIVING DOING ABOUT 25 MPH IT CAME N AND I LOST ALL STEERING. AS I SLOWED DOWN AND STARTED A TURN THE WHEELS LOCKED UP AND WENT UP THE CURB AND HIT A CINDER BLOCK WALL. NO DAMAGE TO THE WALL OTHER THEN SCRAPPED PAINT. I HAVE LOOKED UP THIS PROBLEM BEFORE AND KNEW MY TIME WAS COMING BUT HOPED FORD WOULD DO THE RIGHT THING AND RECALL THE FOCUS AS WELL AS THE OTHER THEY DID WITH THE SAME PROBLEM. NEXT STEP IS REPORTING IT TO NTSB. I DO NOT HAVE THE $3125.00 TO FIX THIS. YOU WOULD HAVE THOUGHT THE CAR INDUSTRY LEARNED FROM THE GM SCREW UP BUT I GUESS NOT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11258831September 29, 2019
STEERING
WHILE DRIVING THE VEHICLES POWER STEERING WILL DISENGAGE! PARKED THE VEHICLE AFTER GETTING HOME SAFELY THE CAR NOW SAYS POWER STEERING ASSIST MALFUNCTION AND THE POWER STEERING DOES NOT WORK. I CAN NOT GET ANY ANSWERS FROM FORD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258881September 29, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
2017 FORD FOCUS TITANIUM. DALLAS, TX. ENGINE MISSES WHEN ACCELERATING. WHILE DRIVING DOWN A 2 LANE FARM TO MARKET ROAD WHICH I DRIVE TWICE A DAY AT THE LEAST- THE CAR STARTED SLOWING DOWN AND IT WAS AS IF THE GAS PEDAL WASN'T WORKING. AND OF COURSE THE ENGINE LIGHT CAME ON. TOOK IT TO GET ELECTRONICALLY DIAGNOSED AND IT IS A VALVE FOR THE GAS. I HAVEN'T RECEIVED ANY RECALL NOTICES VIA MAIL. I NEED THIS TAKEN CARE OF BEFORE TIME FOR THE INSPECTION IN A MONTH. HOW DO I GO ABOUT SEEING IF THIS IS IN FACT A RECALL AND GET IT FIXED ASAP??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258467September 27, 2019
POWER TRAIN
MY 2014 FOCUS IS PART OF THE GROUP OF CARS THAT HAS A TERRIBLE CLUTCH SLIPPAGE PROBLEM. IT'S SO BAD THAT FORD HAS OFFERED TO REPLACE THE CLUTCH ON EXTENDED WARRANTY THROUGH A CUSTOMER SATISFACTION PROGRAM. ONLY ONE PROBLEM, BECAUSE MY CAR HAS A RESTORED SALVAGE TITLE, THAT PROGRAM DOESN'T INCLUDE ME. FORD HAS REPLACED THIS CLUTCH ONCE A WHILE BACK, THE CAR HAD A RESTORED TITLE THEN AS WELL. SO THIS CLUTCH THAT IS BAD IS THE REPLACED CLUTCH THAT SHOULD HAVE A WARRANTY REGARDLESS OF THE TITLE STATUS OF THE CAR. IF THIS HAD BEEN LISTED AS A RECALL, IT WOULD HAVE COVERED ME, BUT BECAUSE IT'S CALLED A "CUSTOMER SATISFACTION PROGRAM" THEY WON'T COVER ME. FORD CLAIMS THEY CAME TO THAT CONSENSUS WITH THE HELP OF THE NHSTA, IF THIS IS SO, PLEASE EXTEND THE CLUTCH COVERAGE TO PEOPLE LIKE ME! WE HAVE THE SAME PROBLEM CLUTCH AS CARS WITH A CLEAN TITLE, AND THE CLUTCH DIDN'T GO BACK BECAUSE OF AN ACCIDENT! IT'S A TERRIBLE PRODUCT THAT FORD DISCONTINUED FOR GOOD REASON. PLEASE RECONSIDER AND MAKE THIS A RECALL.......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258470September 27, 2019
STRUCTURE:BODY
THE FRONT DOOR HANDLES QUIT WORKING AND THERE'S NO WAY TO GET DOOR OPEN???? FRONT DOOR HANDLES QUIT WORKING. CANT GET IN MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258540September 27, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 60 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND THE VEHICLE STALLED. THE CONTACT COULD SMELL FUEL ENTERING THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE TRANSMISSION READY WARNING MESSAGE WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. IN ADDITION, THE CONTACT STATED THAT THE FUEL GAUGE WAS NOT PROVIDING THE CORRECT FUEL MEASUREMENT. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO RUSSELL AND SMITH FORD (LOCATED AT 3440 S LOOP W, HOUSTON, TX 77025, (713) 230-8368) AND AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE EMISSION VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,205.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258521September 27, 2019
STEERING
BOUGHT THIS CAR FOR OUR GRANDSON TO DRIVE TO WORK. ON SEPT 21 2019 HE WAS LEAVING WORK IN WALMART PARKING LOT WHEN HIS STEERING BECAME TO HARD FOR HIM TO DRIVE. HAD TO GO PICK HIM UP AT 11:00 PM THE ROAD HE DRIVES IS VERY CURVY WOULD HAVE BEEN DANGEROUS FOR HIM TO TRY DRIVING HOME . I KNOW OTHER PEOPLE HAVE HAD THIS PROBLEM ITS A SHAME THAT PEOPLE HAVE TO BE INJURED OR KILLED BEFORE FORD MOTOR CO FIXES THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258600September 27, 2019
WHEELS
LUGNUTS ON WHEELS ARE ROUNDED AND SWELLING MAKING IT IMPOSSIBLE FOR THE TOOL TO FIT OVER THEM TO REMOVE. THIS IS A SAFETY HAZARD BECAUSE THIS WILL PROLONG THE TIME A PERSON IS ON THE SIDE OF THE ROAD INCREASING THE CHANCE OF HARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258608September 27, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY CAR TURNS OFF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258641September 27, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND SLOWED DOWN WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A DEFECTIVE CAMSHAFT SENSOR. THE MECHANIC STATED THAT THE ENGINE WIRING HARNESS NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT SPOKE WITH PLANET FORD (20403 I-45, SPRING, TX 77388, (281) 719-3700) AND WAS INFORMED THAT THEY WERE UNAWARE OF ANY RECALLS ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258647September 27, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
NOT SURE WHY BUT CAR STUDURDS GOING IN TO 1ST GEAR AND 2ND. FUEL FOR THIS VEHICLE IS CONSUMED VERY FAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258254September 26, 2019
SERVICE BRAKES
WHILE DRIVING VEHICLE WILL NOT STOP. ON HIGHWAY AND REGULAR STREETS. BRAKE PEDALS APPLIED BUT ARE PUSHED TO THE FLOOR. TO STOP I PUMP BRAKES AND EVENTUALLY THEY COME BACK. REPORTED PROBLEM TO DEALER BUT WAS TOLD NOTHING WAS WRONG. HAVE REPLACED MASTER CYLINDER AND BRAKES IN THE LAST YEAR BUT PROBLEM STILL PERSISTS. ALMOST HAD ACCIDENT YESTERDAY AND AM TERRIFIED OF DRIVING CAR. DON'T REMEMBER ANY RECALLS BUT HAVE BEEN READING OTHER PEOPLE'S COMMENTS ON THIS SAME PROBLEM. WHAT IS THE FIX FOR THIS!!! NO ONE SEEMS TO KNOW!!! THIS CAR STILL HAS LOW MILEAGE I AM THE ORIGINAL OWNER OF THE VEHICLE BUT I HAD THE SAME PROBLEMS BUT DIDN'T KNOW WHAT TO DO BECAUSE I ALWAYS TOOK CAR TO DEALER FOR SERVICE AND THEY KEPT SAYING NOTHING WAS WRONG WITH THE CAR. I HAVE ALL OF MY SERVICE RECORDS AND PAPERS BUT SOLD THE CAR TO MY DAUGHTER [XXX] LAST YEAR AND SHE KEEPS HAVING SAME ISSUES. I HAVE TOLD HER TO GET RID OF THE CAR BECAUSE IT IS NOT SAFE. I DROVE CAR FOR 10 YEARS WITH THIS PROBLEM AND WAS LUCKY NOT TO HAVE AN ACCIDENT BUT DID HAVE SOME CLOSE CALLS. AT THIS POINT I WANT TO KNOW EXACTLY WHAT THE PROBLEM IS AND HOW TO FIX IT BECAUSE SHE IS A SINGLE MOTHER WITH NO MONEY TO BE BUYING CARS. I SAW A COMPLAINT THAT IT COULD BE THE ABS PUMP BUT THE 2008 WAS A ONE YEAR DESIGN AND CAN'T BE PURCHASED ANYMORE, IF THIS IS THE CASE THEN WE ARE SCREWED. PLEASE ADVISE WHAT THE CORRECT FIX IS IF YOU CAN.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258288September 26, 2019
FUEL/PROPULSION SYSTEM
2016 FORD FOCUS SE. VEHICLE HESITATION, STALLING. CHECK ENGINE LIGHT ON FOR P2196 AND P1450. VIN NUMBER DOES NOT SHOW IN SAFETY RECALL. CHECKED BY FORD DEALER.L 18S32-S1/ FORD REFERENCE # 19S22. PERTAINING TO LARGE RECALL FOR SOFTWARE UPDATE AND CANISTER PURGE VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258381September 26, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE VEHICLE JERKED WHILE ATTEMPTING TO ACCELERATE. ALSO, ON SEVERAL OCCASIONS, THE VEHICLE APPEARED TO STALL. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. FORD OF KIRKLAND (11651 FLATER AVE NE, KIRKLAND, WA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 7,000. *PM *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258387September 26, 2019
UNKNOWN OR OTHER
THE TRANSMISSION RACES AND STAY THERE THIS TRANSMISSION HAS ONLY LASTED A YEAR AND THREE MONTHS NOW FORD DOES'NT WANT ANYTHING TO DO WITH IT. THEY KNOWINGLY KNEW THERE TRANSMISSION WERE FAULTY. NOW THEY WANT ME TO COME OUT POCKET $611 TO PUT ANOTHER BAD TRANSMISSION IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258410September 26, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER 25 MINUTES. THE CONTACT ALSO MENTIONED THAT THE VEHICLE OVERHEATED, BUT COOLED DOWN ONCE THE ACCELERATOR PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN TO GILLIE HYDE AUTO GROUP (610A HAPPY VALLEY RD, GLASGOW, KY 42141, (888) 621-5047) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258412September 26, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL LOCKED ERROR MESSAGE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,300. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257978September 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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