Ford Focus Complaints

22,326 consumer complaints on file.

#11267302October 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION SHOOK VIOLENTLY WHEN ACCELERATING AND THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT ALSO STATED THAT THE TRANSMISSION SLIPPED AND SLAMMED WHEN SWITCHING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VACHON FORD (455 PROVIDENCE RD, BROOKLYN, CT 06234, (860) 774-3673) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN AND PROVIDED CASE NUMBER: 24492522. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266330October 8, 2019
ENGINE
2012 FORD FOCUS. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICE 18S32/ NHTSA RECALL 18V-735. THEY INQUIRE WHEN PARTS WILL BE MADE AVAILABLE FOR VEHICLE. *AS THE CONSUMER STATED THE VEHICLE WOULD NOT REVERSE AND DROVE SLOW WHILE MOVING FORWARD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266997October 8, 2019
POWER TRAIN
WHEN I PUT THE CAR INTO DRIVE AFTER REVERSING OUT OF MY DRIVEWAY, IT WOULD SHIFT INTO DRIVE BUT THE CAR WOULDN'T GO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267014October 8, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHEN THE CONTACT ADDED FUEL TO THE VEHICLE, IT WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED MULTIPLE TIMES WHILE DRIVING 35 MPH. THE CONTACT STATED THAT IT TOOK MULTIPLE ATTEMPTS TO GET THE VEHICLE BACK RUNNING PROPERLY. THE VEHICLE WAS TAKEN TO STUTEVILLE FORD (1637 S MISSISSIPPI AVE, ATOKA, OK 74525, (580) 889-3349) AND THE CONTACT WAS INFORMED THAT THE EVAP CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 145,000. *BF *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267015October 8, 2019
POWER TRAIN
MY VEHICLE SHUTTERS WHEN ATTEMPTING TO SHIFT OUT OF 1ST GEAR, AND IS OFTEN ASSOCIATED WITH A LOUD NOISE. THE ISSUE HAS GRADUALLY INCREASED IN SEVERITY UNTIL LAST WEEK (10.01.19) MY CAR STALLED AT AN INTERSECTION AFTER STOPPING AT A RED LIGHT. AFTER TALKING WITH AUTOMOTIVE TECHNICIANS AT A FORD DEALERSHIP THIS IS A RESULT OF A FAULTY CLUTCH SYSTEM. HOWEVER, AT THIS TIME FORD REFUSES TO ACKNOWLEDGE ANY WRONGDOING IN REGARDS TO THIS PROBLEM IN MY MAKE AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267048October 8, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 30-55 MPH, THE GEAR SHIFTED INTO NEUTRAL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE "ENGINE TOO HOT" MESSAGE WAS DISPLAYED AND THE VEHICLE FAILED TO ACCELERATE AND/OR START. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267106October 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING UP A HILL, THE VEHICLE JERKED AND THEN STALLED. THE VEHICLE ALSO HESITATED TO MOVE FORWARD. THE CONTACT STATED THAT THE VEHICLE WOULD JERK FORWARD AND BACKWARDS, AND THEN STALL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,347.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267127October 8, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE VEHICLE HAD A RECALL DONE 8 MONTHS AGO AND RECENTLY THE SAME PROBLEMS OF THE RECALL SUCH AS THE GAS TANK ISSUE AND THE TRANSMISSION ISSUES ARE STILL A PROBLEM N WENT TO FORD N TOLD WHAT HAPPENED AND THEY DIDN'T DO ANYTHING ABOUT IT BUT JUST 2 WEEKS AGO BEFORE I TOOK IT TO FORD ON A FRIDAY NIGHT I WAS DRIVING N MY CAR SHUT OFF AS I WAS ON A BUSY ROAD CARS PASSING ME BY MY CAR JUST SHUT OFF AND I PUSHED THE CAR TO THE SIDE STRESSED BECAUSE I DIDN'T HAVE MONEY FOR A TOW TRUCK AND I DIDN'T KNOW WHAT WAS WRONG UNTIL SOMEONE SAID TRY PUTTING GAS IN IT AND I TOLD THEM MY TANK WAS HALF AND GAS MONITOR SAID I HAD 140 MILES TO GO BEFORE IT'S EMPTY BUT WHEN THE GAS WAS PUT IN THE CAR IT TURNED ON AND THE GAS MONITOR SHOWED 0 THEN IT WENT UP TO 260 AND THE OTHER ISSUE IS THE TRANSMISSION WHEN I'M DRIVING THE CAR STARTS TO JERK AND STALLS AND WHEN I COME TO A STOP MY RPM JUST GOES UP AS IF I'M STEPPING ON THE ACCELERATION BUT WHEN I LET GO OF THE BRAKE THE RPM DROPS N THE GOES SOUND LESS AS IF IT'S GOING TO TURN OFF THEN IT JERKS N DRIVES THIS IS A SERIOUS ISSUE A COUPLE OF TIMES I ALMOST GOT HIT FROM THE BACK AND WHILE DRIVING THIS CAR HAS TURNED OFF OR JERKS AND MAKES WEIRD NOISES AND I ONLY HAVE 61K MILEAGE ON IT SOMETHING HAS TO BE WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267150October 8, 2019
POWER TRAIN
VEHICLE IS OPERATING LIKE A DRUNKEN SAILOR. STILL HAS MAJOR SHIFTING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266721October 7, 2019
POWER TRAIN
CHECK ENGINE LIGHT WILL RANDOMLY COME ON, TRANSMISSION WILL MESS UP, AND THEN CHECK ENGINE WILL GO OFF, CAR WILL DRIVE FINE FOR A WEEK, THEN CONTINUE THE PROBLEM. SENT CAR TO GET LOOKED AT SAID THE COMPUTER WAS GIVING THE CODE FOR SWITCH B CLUTCH, SPENT 365$TO GET IT FIXED AND THEN A LITTLE OVER A WEEK LATER PROBLEMS STARTED AGAIN BUT WORSE THAN BEFORE. MY CAR ONLY HAD 76,000 MILES ON IT, SHOULDN'T HAVE ANY ISSUES WITH TRANSMISSION YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266740October 7, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS MALFUNCTIONING AND THE VEHICLE SHUDDERED AND SHOOK WHEN ACCELERATING FROM BRAKING OR STOPPING. MCFARLAND FORD SALES INC. (151 PORTSMOUTH AVE, EXETER, NH 03833, (603) 772-5953) PERFORMED SEVERAL ROAD TESTS AND COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THE VEHICLE PERFORMED UNDER THE PARAMETERS OF WHAT WAS ACCEPTABLE TO THE MANUFACTURER. THE MANUFACTURER ONLY CONFIRMED THAT THERE WERE NO RECALLS AND REFERRED THE CONTACT TO NHTSA. THE DEALER OFFERED TO REPAIR THE VEHICLE UNDER THE POWER TRAIN WARRANTY, BUT WOULD NOT EXTEND THE WARRANTY TO 80,000 MILES IF A RECALL WAS ISSUED. THE CURRENT WARRANTY WAS FOR 60,000 MILES. THE CONTACT EXPRESSED CONCERN OF WHETHER SHE COULD TRUST THE DEALER. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266758October 7, 2019
FUEL/PROPULSION SYSTEM
ON OCT.4, 2019, OUR 2012 FOCUS SUDDENLY HAD A HARD START AND SMELT OF GAS FUMES IN CAR. TOOK CAR IN AND HAD REPAIR DONE WHICH CONSISTED OF SENDER(BV6Z-9H307-AV) AND GASKET(4L3Z-9276-AA) AND PAID OUT OF POCKET. JUST UNDER 2 YEARS AGO, HAD AN ISSUE WHERE FUEL TANK GOT SUCKED UP. TANK(BV6Z-9002-E) WAS REPLACED ALONG WITH SAME SENDER AND GASKET AS LISTED ABOVE PLUS TUBE AS(BV6Z-9D289-B) PAID OUT OF POCKET IN DEC. 2017 BUT WAS JUST RECENTLY REIMBURSED DUE TO A RECALL. I HOPE THIS WILL NOT BE A CONTINUING REPAIR WE NEED TO DO EVERY COUPLE OF YEARS SINCE A RECALL 19S22 WAS ISSUED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266765October 7, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, "ELECTRIC POWER ASSIST FAULT" AND "SERVICE REQUIRED" APPEARED ON THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO PERRY FORD OF NATIONAL CITY (2050 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING ASSIST FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266805October 7, 2019
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. HAROLD ZEIGLER FORD (11979 FULTON ST E, LOWELL, MI 49331, (800) 646-4660) WAS CONTACTED AND STATED THAT THE NEXT AVAILABLE APPOINTMENT WAS OCTOBER 28, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266846October 7, 2019
POWER TRAIN
WHILE DRIVING ON THE INTERSTATE THE VEHICLES TRANSMISSION DISENGAGES AND YOU ARE UNABLE TO ACCELERATE OR CONTROL THE VEHICLE. YOU MUST SAFELY REMOVE YOURSELF FROM THE ROADWAY. THIS HAS HAPPENED MULTIPLE TIMES AND FORD REFUSES TO HELP BECAUSE WE HAVE HAD ALL OF THE RECALLS FIXED. THIS IS PART OF THE TRANSMISSION ISSUE WITH THE COMPUTER. WE ARE ALSO EXPERIENCING THE JERKING OF THE TRANSMISSION AS IT TRIES TO SHIFT INTO THE CORRECT GEARS DUE TO THE CLUTCH. FORD REFUSES TO FIX THIS PROBLEM AS WELL BECAUSE WE HAVE ALREADY HAD IT RECALLED. THESE ISSUES ARE SERIOUS AND COULD CAUSE A MAJOR ACCIDENT OR FATALITY. THESE VEHICLES ARE NOT SAFE AND UNRELIABLE. FORD NEEDS TO STAND BEHIND THEIR PRODUCTS AND MAKE THINGS RIGHT WITH THE CUSTOMERS WHO OWN THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266896October 7, 2019
POWER TRAIN
MY 2015 FORD FOCUS 2.0 SEDAN ELECTRIC RANDOMLY HAD THE CHECK ENGINE LIGHT COME ON AND STARTED SHIFTING ABNORMALLY AND OUT OF CONTROL. AT FIRST IT WOULDN'T SHIFT PROPERLY AND THEN OUT OF NOWHERE IT REVVED UP HIGH AND MADE MY VEHICLE ACCELERATE DOWN THE ROAD ALMOST CAUSING ME TO WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266902October 7, 2019
POWER TRAIN
WHILE COASTING THE VEHICLE CAN'T DECIDE TO DOWNSHIFT OR GO INTO NEUTRAL. CAR HESITATES FROM A DEAD STOP WHEN THERE IS PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266903October 7, 2019
STEERING
POWER STEERING FAILURE AT STARTUP. INITIALLY, THIS WAS INTERMITTENT AND RESTARTING THE CAR WOULD SOLVE THE ISSUE. EVENTUALLY, THE POWER STEERING FAILED COMPLETELY DESPITE RESTARTING THE CAR. THE POWER STEERING FAILED ONLY ON STARTUP, NOT WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266913October 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM
AFTER BEING STOPPED AT A TRAFFIC LIGHT ON THE HIGHWAY, MY VEHICLE BEGAN ACTING AS IF IT DID NOT WANT TO GET UP TO SPEED AND WOULD NOT GO ABOVE 35MPH WITHOUT DRAMATICALLY JOLTING FORWARD. IT DID THIS A COUPLE OF TIMES BEFORE SWERVING A BIT AND FINALLY STALLING COMPLETELY, PRESSING THE GAS WOULD DO NOTHING TO GET THE CAR TO SPEED UP. I DID MANAGE TO GET IT TO A SIDE ROAD BEFORE HAVING IT TOWED TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266604October 6, 2019
AIR BAGS
MY SON REAR ENDED ANOTHER VEHICLE AT ABOUT 35 MPH AIR BAGS DIDN'T DEPLOY OTHER VEHICLE WAS STOPPED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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