Ford Focus Complaints

22,326 consumer complaints on file.

#11268202October 13, 2019
ELECTRICAL SYSTEM
ALL DASH LIGHTS SUCH AS TRACTION CONTROL IS OFF STEERING ASSIST TURNS OFF ETC ALL APPEAR ON THE DASH AND THE CAR USUALLY STALLS AND VARIOUS MESSAGES POP UP SUCH AS ENGINE FAULT SERVICE NOW AND TRANSMISSION FAULT SERVICE NOW THIS HAS BEEN AN ON AND OFF PROBLEM AND IT WILL COME AND GO WHICH MEANS MY CAR IS AT RISK AT STALLING AT ANY MOMENT WHILE DRIVING AND WENT TO NUMEROUS REPAIR SHOPS AND EVEN WENT TO A FORD DEALER TO FIX A RECALL AND STILL THE PROBLEMS REMAINS THERE MY VEHICLE STOPPED IN A THE MIDDLE OF THE ROAD NUMEROUS TIMES LEAVING ME STRANDED I EVEN LOST MY JOB BECAUSE OF MY CAR AND AFTER DOING SOME RESEARCH MY GUESS IS THAT IS HAS TO BE EITHER THE WIRING HARNESS OR THE BCM OR POSSIBLY BOTH BECAUSE EVERYTIME THE VEHICLE LOSSES POWER AND TURNS BACK ON I USUALLY HOOK UP A SCAN TOOL AND SEE THE CODES AND THE CODE THAT ALWAYS POPS UP OR IT DECLARED AS PERMANENT IS "LOSS COMMUNICATION WITH TCM/PCM" I FORGOT THE NUMBER THE CODE IS ASSOCIATED WITH BUT THAT WAS THE DESCRIPTION OF THE CODE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268088October 12, 2019
ENGINE
ENGINE MISFIRE, STEAM FROM TAILPIPE, ROUGH IDLE, NUMEROUS ENGINE REPAIRS CYLINDER 3, METAL SHAVINGS IN OIL PAN. IN MOTION HIGHWAY STALLED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268108October 12, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
AS MANY OTHERS, NO, RATHER THOUSANDS OF OTHERS HAVE REPORTED THAT THE FAULTY DUAL CLUTCH TRANSMISSION OFFERED BY FORD FAILED AND ALMOST CAUSE AN ACCIDENT THAT COULD OF SERIOUSLY INJURED ME AND MY 2YR OLD DAUGHTER. WILL IT TAKE A DEATH FOR THE RECALL OF THIS FAULTY TRANSMISSION THAT FORD KNEW ABOUT, BEFORE ANYTHING IS ACTUALLY DONE? HOW PADDED ARE THEY MAKING YOUR POCKETS? DO YOUR JOB AND SAVE LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267914October 11, 2019
UNKNOWN OR OTHER
THE TRANSMISSION FAIL COMES ON AND SAYS GET IT FIXED AND I JUST GOT THE CAR BACK FOR GETTING THE RECALLS FIXED ON IT NOW I'M HAVING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267923October 11, 2019
POWER TRAIN
WHEN PULLING OFF FROM A STOP THE CAR SHUDDERS AND SHAKES. THERE IS ZERO POWER BEHIND IT WHEN PULLING OUT NO MATTER A FLAT ROAD OR HILL. WHEN GOING UP HILL THE CAR STRUGGLES GREATLY. WHEN YOU ADD PASSENGERS TO THE EQUATION IT GETS INCREDIBLY WORSE. WHEN THERE ARE PASSENGERS IN THE CAR WHEN TAKING OFF FROM A STOP THE CAR SHAKES BAD AND HAS NO POWER. IT TAKES A LONG PERIOD TO GET TO EVEN 20 MPH WHICH MEANS GETTING ONTO A HIGHWAY IS EXTREMELY DANGEROUS. I AM TERRIFIED TO HAVE MY CHILDREN IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267963October 11, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED INTERMITTENTLY AND THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CHIP NEEDED TO BE REPLACED AT THE COST OF $3,000. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT NOTICED THAT THE RECALL WAS LINKED TO SEVERAL OTHER FORD VEHICLE'S; HOWEVER, THE FORD FOCUS WAS NOT INCLUDED DESPITE EXPERIENCING THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267970October 11, 2019
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE REAR CONTROL ARMS AND CRADLES WERE SEVERELY RUSTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267633October 10, 2019
FUEL/PROPULSION SYSTEM
MY CAR HAD A SAFETY RECALL ON IT,IT SAID IT NEEDED A FUEL TANK,FUEL PUMP,EVAP CONTROL MODULE AND 2 EVAP CANISTERS,FORD SAID THE RECALL WAS CLOSED AND WOULD NOT FIX MY CAR,SO I TOOK IT TO MECHANIC TO GET ALL OF THIS REPLACED AND FORD WILL NOT SELL HIM A FUEL TANK FOR MY CAR BECAUSE IT HAD A RECALL ON THE VIN NUMBER.NOW WHAT DO I DO? HOW CAN I MAKE FORD FIX MY CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267645October 10, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS TURNED OFF, AN ABNORMAL NOISE WAS DETECTED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO MARTIN DODGE JEEP CHRYSLER (2209 SCOTTSVILLE RD, BOWLING GREEN, KY 42104, (270) 216-5185) WHERE IT WAS DETERMINED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED; HOWEVER, A DIAGNOSTIC WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267678October 10, 2019
POWER TRAIN
MY CAR'S TRANSMISSION HAS NOT WORKED CORRECTLY SINCE I PURCHASED IT NEW IN 2014. THE SALESMAN TOLD ME THAT THE JERKING WHILE ACCELERATING WAS THE COMPUTER GETTING USED TO MY DRIVING STYLE AND WOULD STOP AFTER A FEW WEEKS. THAT NEVER HAPPENED. IT JERKS, STUTTERS, STALLS, SURGES WITHOUT WARNING. IT'S DANGEROUS. I'VE HAD NEAR MISSES AND HE. I PULL OUT INTO TRAFFIC AND IT STALLS OUT. DRIVING AT LOW RPM IS THE WORST. THIS CAR IS A HAZARD AND SHOULD HAVE BEEN RECALLED YEARS AGO. BETTER YET FORD SHOULD NEVER BEEN ALLOWED TO CONTINUE TO SELL CARS WITH THE DPS6 TRANSMISSION AFTER THEY KNEW IT WAS DEFECTIVE. I WANT TO MAKE IT CLEAR THAT THIS PROBLEM IS ONGOING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267689October 10, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267726October 10, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
MY BATTERY UNEXPECTEDLY DIED. UPON FURTHER DIAGNOSTICS MY BATTERY IS CHARGE AND IS FINE. CAR CODE READER INDICATES TCM POWER LEVEL LOW. MY VEHICLE WAS STATIONARY IN A PARKING LOT WHERE I RECIEVED A JUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267730October 10, 2019
POWER TRAIN
HELLO I HAVE A 2014 FORD FOCUS AUTOMATIC GEAR WITH ONLY 80K MILES ON IT, I START FEELING A PROBLEM WHEN THE CAR IS SHIFTING FROM FIRST TO 2ND GEAR ONE MONTH AGO AND NOW I JUST HAD A A ALERT SAYING. " TRANSMISSION FAULT SERVICE NOW " I REALLY CAN'T BELIEVE IT TO MUCH PROBLEMS WITH THIS CAR I HOPE THERE CAN BE A RECALL TO FIX IT BECAUSE THIS IS JUST A SCAM FROM FORD THERE TAKING OUR MONEY AND GIVING US CARS THAT ARE NOT RELIABLE AT LEAST LOWER THE PRICE OF THE CARS IF YOUR SELLING THEM WITH PROBLEMS THIS IS UNACCEPTABLE TO MAKE CARS WITH ISSUE THAT WILL COST US MORE MONEY TO FIX IT THAN IT'S ORIGINAL PRICE WHAT TYPE OF SCAM IS THIS WHERE THE CUSTOMERS RIGHT REGARDING GETTING SCAMMED LIKE THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267742October 10, 2019
POWER TRAIN, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED. ADDITIONALLY, WHILE ADDING FUEL TO THE VEHICLE, THE CONTACT DETECTED A FUEL LEAK. FURTHERMORE, THE TPMS AND WINDSHIELD WIPER FLUID LOW WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MATTHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) WHO STATED THAT THE RECALL REMEDY WAS NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267773October 10, 2019
POWER TRAIN
THE TRANSMISSION SUFFERS FROM A MAJOR SHUDDER AND DROP IN POWER BETWEEN 1ST AND 2ND GEAR, JUST LIKE THE PREVIOUS FOCUS ISSUES. THERE IS A TERRIBLE UP-SHIFT DELAY, AND A DOWNSHIFT DROP AND JERK. THERE IS A LOSS OF POWER CONSISTENTLY, WHEN DRIVING, ESPECIALLY WHEN WARM. THE FORD DEALER REFUSES TO ADMIT THERE ARE ANY PROBLEMS WITH THE VEHICLE AND REFUSES TO HONOR THE WARRANTY AND REBUILD/REPLACE THE TRANSMISSION. THE VEHICLE DROPS POWER WHEN SITTING AT A STOP LIGHT, WHEN STARTING MOTION, THERE IS A GRINDING AND MAJOR GRUMBLE AS IF THE TRANSMISSION/ENGINE IS GOING TO FALL OUT OF THE CAR. THE FORD DEALER KEEPS SAYING THERE IS NOT A PROBLEM AND REFUSES TO ADDRESS THE ISSUES, JUST LIKE THEY DID WITH THE PREVIOUS FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267362October 9, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR SUDDENLY LOSES POWER ON THE HIGHWAY. SOMETIMES THE TRANSMISSION GETS STUCK IN REVERSE. THIS HAS BEEN HAPPENING FOR MANY YEARS. THE FORD SERVICE CENTER HAS BEEN UNABLE TO RESOLVE THE PROBLEM. IT IS MY UNDERSTANDING THERE IS A RECALL INVOLVING THIS. THE DEALER HAS RECENTLY PROVIDED A LOANER BECAUSE MY CAR IS UNSAFE TO DRIVE, ACCORDING TO THE SERVICE MANAGER. I ALSO UNDERSTAND THERE HAS BEEN A RECENT LEGAL SETTLEMENT REGARDING THIS IN LOS ANGELS AND A TRIAL IS SET TO BEGIN IN SAN DIEGO WHERE I RESIDE. I WOULD LIKE TO HAVE THE PROBLEM RESOLVED AND A SAFE CAR TO DRIVE OR BE FAIRLY COMPENSATED SO I CAN PURCHASE A NEW CAR AND MOVE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267242October 9, 2019
FUEL/PROPULSION SYSTEM
VEHICLE WAS RECALLED FOR NHTSA #18V735 CANISTER PURGE VALVE/FUEL TANK DEFORMATION. WHEN VEHICLE WAS TAKEN TO SHEEHY FORD OF GAITHERSBURG DEALERSHIP (MARYLAND) FOR CLUTCH REPLACEMENT IN JULY, 2019, DEALERSHIP ALSO CHECKED RECALLED CPV AND DEEMED IT WAS FINE AT THAT TIME. IN EARLY OCTOBER, 2019, APPROXIMATELY TWO MONTHS LATER, CPV STARTS FAILING, REMAINING "STUCK" OPEN, AND VEHICLE DOESN'T START AFTER FUELING. WHEN IT FINALLY STARTS, VEHICLE'S ENGINE NEEDS TO BE REVVED IN ORDER TO KEEP FROM STALLING. FORD AND DEALERSHIP SAY THEY WILL NO LONGER PAY FOR REPLACEMENT OF RECALLED CPV BECAUSE "IT WAS FINE WHEN THEY CHECKED IT" TWO MONTHS PRIOR. OWNERS WITH RECALLED VEHICLES HAVE UNTIL DECEMBER 31, 2019 FOR REIMBURSEMENT OF PRIOR CPV FIX OR COVERED REPLACEMENT OF FAILED, RECALLED PART, HOWEVER. WHILE THIS HAS NOT YET CAUSED AN ACCIDENT, IT IS A SAFETY HAZARD, IT IS A RECALLED PART ON OUR VEHICLE, AND FORD SHOULD STILL COVER REPLACEMENT OF RECALLED PARTS, ESPECIALLY AS WE ARE WITHIN THE GIVEN TIME FRAME OF COVERED REPLACEMENT. ALSO, IF WE HAD NOT HAD TO BRING VEHICLE IN FOR CLUTCH REPLACEMENT JUST TWO MONTHS EARLIER, THE RECALL WOULD STILL BE OPEN ON OUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267277October 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO ALL AMERICAN FORD (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 212-6261) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY FAILED. WHILE DRIVING LOW SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER FORD LINCOLN (1596 NJ-38, LUMBERTON, NJ 08048, (609) 261-7836) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE DEALER STATED THAT THERE WAS NO WARRANTY ON THE VEHICLE AND CLOSED OUT THE RECALL. THE CONTACT WAS INFORMED THAT THE RECALL WOULD NOT BE RE-OPENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,480. *BF *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267288October 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 18V735000 (FUEL SYSTEM, GASOLINE) AND 19V515000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FUEL GAUGE DID NOT DISPLAY ACCURATE INFORMATION; THEREFORE, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JIM CLICK FORD LINCOLN (6244 E 22ND ST, TUCSON, AZ 85711, 877-777-9263) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE UPDATED AND REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267294October 9, 2019
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON INDICATING AN ERROR WITH THE FUEL SYSTEM. POTENTIALLY RELATED TO RECALL ID 298189. CPV WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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