Ford Focus Complaints

22,326 consumer complaints on file.

#11331823June 30, 2020
SUSPENSION
MY VEHICLE WILL NOT PASS INSPECTION DUE TO THE FRAME BEING ALL RUSTED & FULL OF HOLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331685June 30, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I HAD MY FORD FOCUS TRANSMISSION REPAIRED AT LEAST THREE TIMES SO FAR. AS OF TODAY, THE CAR IS STILL STALLING AND JERKING. I SCHEDULED A SERVICE MAINTENANCE TODAY. BUT, I WAS TURNED DOWN BY TODD ( SERVICE REP) AND BOB (SERVICE MANAGER) BECAUSE THE LEVEL OF EFFECTIVENESS WAS NOT AMOUNTED TO 250. THEREFORE, THEY RECOMMEND THAT I SHOULD CONTINUE DRIVING THE CAR AS IS AND RISK MY LIFE AND MY FAMILY. THIS IS NOT ACCEPTABLE. MY LIFE AND MY FAMILY LIFE IS WORTH MORE THAN $3000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331512June 29, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FAILURE WITH THE CLUTCH AND WAS TAKEN TO DEACON JONES FORD (3301 MCLAIN ST, GOLDSBORO, NC 27534), AND WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER PREVIOUSLY PERFORMED FIELD SERVICE ACTION NUMBER: 14M02 (TRANSMISSION CONTROL MODULE EXTENDED WARRANTY REPAIR) AND THE CLUTCH WAS REPLACED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331555June 29, 2020
POWER TRAIN, UNKNOWN OR OTHER
I OWNED THIS VEHICLE SINCE MARCH 25, 2016. I'VE HAD TO TAKE VEHICLE BACK TO DEALERSHIP FOR REPAIRS ON TRANSMISSION ISSUES. I WOULD ALWAYS BE AT A RED LIGHT WHEN THE CAR WOULD WOULD SHUDDER WHEN I START TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331557June 29, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO A LOCAL MECHANIC. THE CODES WERE P1450 AND PO456 WHICH ARE ASSOCIATED WITH THE SAFETY RECALL OF THE CANISTER PURGE VALVE. THE FUEL TANK IS ALSO DEFORMED. MY CARS VIN IS NOT ASSOCIATED WITH THE RECALL SO THEY WILL NOT COVER IT AND I AM EXPECTED TO COVER IT. MY CAR ALSO HAS VIBRATION AT IDLE AND HAS CLUTCH SHUDDER OVER 250 RPM. FORD FIXED MY TRANSMISSION MODULE IN 2018 WITH A PREVIOUS RECALL AFTER IT STALLED SEVERAL TIMES. NOW I AM HAVING ISSUES AGAIN. THE SERVICE ADVISOR SAID THEY UPDATED THE TRANSMISSION MODULE IN 2018 BUT THE CUSTOMER CARE AGENT TRIED TO TELL ME THEY REPLACED THE PARTS ENTIRELY IN 2018 AND NOT JUST UPDATED. I NOTIFIED HER OF THE SERVICE ADVISORS STATEMENT AND THEN SHE WENT BACK TO SAYING MY VIN WASN'T PART OF AN OPEN RECALL. MY VEHICLE IS AT 74,563 MILES AND HAS ALREADY HAD SEVERAL MAJOR ISSUES REGARDING TRANSMISSION AND CANISTER PURGE VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331286June 28, 2020
POWER TRAIN
WHILE DRIVING DOWN THE ROAD MY THROTTLE CONTROL/TRANSMISSION LIGHT JUST POPS ON AN I LOSE A GREAT AMOUNT OF POWER AND ACCELERATION. I'VE OWNED THE CAR FOR ABOUT A MONTH NOW AN HAD THE SENSOR ON THE THROTTLE BODY WHICH SEEMED TO HELP FOR ABOUT 2 DAYS THEN THE LIGHT POPPED BACK ON. IT DOES THIS A LOT WILL DRIVE FINE FOR ABOUT 25-30 MINUS AT ABOUT 50-55 MPH THE LIGHT POPS ON WITH ABOUT 30MPH WORTH OF POWER.I PULL OVER TURN THE CAR OFF AND ON IT TURNS THE LIGHT OUT AN ALL POWER IS RESTORED. I'VE LOOKED ONLINE AND EVERYONE SEEMS TO POINT TO THE THROTTLE BODY GOING BAD. THE CAR IS IN PERFECT SHAPE AND HAS A FRESH ALL AROUND TUNE UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331292June 28, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
A FULL TANK IS 160 MILES. AND HAS A SMELL WHEN THE A/C ON. ENGINE LIGHT ON BUT CAN'T FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331321June 28, 2020
UNKNOWN OR OTHER
WHEN I GET IN MY CAR TO CRANK IT, THE KEY SWITCH SEEMS TO KILL THE BATTERY BUT WHEN YOU PUT THE KEY IN, THE BELL DINGS SO I KNOW THE BATTERY ISN'T DEAD. IF YOU WIGGLE THE KEY IN THE KEY SWITCH, IT SOMETIME WILL CRANK AND OTHERS IT WILL NOT DO ANYTHING - LIKE THE BATTERY IS DEAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331225June 27, 2020
POWER TRAIN
MY SON WAS ON HIS WAY TO WORK. HE IS 16 YEARS OLD. HE GOT ONLY 1 BLOCK AWAY AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED TO ACT UP. IT WOULDN'T DRIVE RIGHT. HE TRIED TO TURN AROUND AND GET MY CAR TO GO TO WORK. HIS CAR WOULDN'T HARDLY MOVE HE HAD HIS FOOT ALL THE WAY TO THE GROUND AND IT GOT TO 20 MPH. I JUST BOUGHT THIS CAR IN JANUARY 2020. I WAS NEVER INFORMED ABOUT THE EXTENDED WARRANTY FOR THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330943June 26, 2020
ENGINE
I WAS COMING OFF FREEWAY AND GETTING ONTO ANOTHER FREEWAY WHEN, AS I WAS SPEEDING UP TO MERGE, MY CAR BOGGED DOWN AS IF RUNNING OUT OF GAS. I LOOKED AT THE DASH AND SAW MY OIL LIGHT HAD COME ON. SO I PULLED OVER TO AN EXIT WITHIN 30 YDS. AND PULLED ONTO A STREET ABOUT ANOTHER 30 YDS. AWAY. I SHUT OFF THE CAR AND LET IT SIT A FEW MINUTES THEN CHECKED OIL. WHEN I DID, THE OIL SHOWED FULL. I THEN CALLED THE FORD DEALER I TAKE MY CAR TO FOR OIL CHANGES AND SPOKE WITH A SERVICE GUY AND TOLD HIM WHAT HAPPENED. HE WAS PUZZLED AND ASKED A FEW QUESTIONS AND THEN WE TRIED TO RESET THE OIL LIGHT. AFTER DOING THE RESET THE OIL LIGHT CAME BACK ON. I TRIED STARTING THE CAR AND IT STARTED FINE. NO ABNORMAL SOUNDS COMING FROM THE ENGINE AND IT IDLED FINE. I DECIDED TO TRY THE FREEWAY AGAIN TO SEE IF THE OIL LIGHT WAS A FLUKE. THE NEXT EXIT WAS ONLY A HALF MILE AWAY SO I COULD EASILY GET OFF FREEWAY IF NECESSARY. AGAIN, THE FREEWAY WAS ONLY ABOUT 30 YDS AWAY SO WHEN I STARTED TO MERGE ONTO THE FREEWAY THE SAME THING HAPPENED. THE CAR ACCELERATED SLOWLY AND THEN BOGGED DOWN AND THE DASH FLASHED THE ENGINE NEEDED ATTENTION OR SOMETHING LIKE THAT. AGAIN I GOT OFF AT THE NEXT EXIT, WHICH WAS RIGHT THERE WHEN IT HAPPENED. I HAD THE CAR TOWED TO THE FORD DEALER NEAR WHERE I LIVE. SERVICE WAS CLOSED BUT SOME SALES PEOPLE WERE STILL THERE AND THEY TOLD US WHERE TO PUT THE CAR. THEY DIDN'T LOOK AT THE CAR UNTIL MONDAY AND EVEN THEN THEY DIDN'T REALLY OPEN THE CAR UP AND LOOK AT IT. THE TECHNICIAN SAID PROBABLY THE TIMING/OIL PUMP BELT BROKE OR SHREDDED AND CLOGGED UP THE OIL PUMP. TO OPEN UP THE ENGINE WOULD COST $800 TO FIND OUT THE ACTUAL PROBLEM AND IF THE TECH WAS RIGHT THE ENGINE WOULD HAVE TO BE REPLACED COSTING $7400. ALL THIS BECAUSE OF A FAULTY BELT DESIGNED TO LAST 125,000-150,000 MILES. LUCKILY I WASN'T DRIVING 65MPH IN THE MIDDLE OF THE FREEWAY AND BREAKING DOWN AND GETTING SLAMMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330944June 26, 2020
ELECTRICAL SYSTEM
EVERY 4 DAYS THE STEREO DROPS THE BLUETOOTH CONNECTION. THOUGHT MAYBE IT NEEDED A SOFTWARE UPDATE. THEN I NOTICED MY MPG WAS ONLY AT 13.3MPG WHILE HIGHWAY DRIVING. FURTHER INVESTIGATION I NOTICED MY DISTANCE TO E WOULD SOMETIMES READ 415 MILES AFTER FILLING UP THEN IT WOULD SAY 226 OR EVEN 183. AM I MISSING SOMETHING HERE? CONTACTED A COUPLE OF FORD DEALERSHIPS BECAUSE MY WARRANTY & EXTENDED WARRANTY EXPIRED ( MIND YOU THE VEHICLE IS ONLY 5 YEARS OLD) STARTING TO HAVE ELECTRICAL ISSUES AND FORD WANTS TO CHARGE ME TO EVEN LOOK AT IT. IF I AM WRONG PLEASE SOMEONE EDUCATE ME. ALSO RESETTING THE SYNC SYSTEM HELPS WITH THE BLUETOOTH PROBLEM BUT I ALSO HAVE TO DISCONNECT THE BATTERY FOR 30 SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330950June 26, 2020
FUEL/PROPULSION SYSTEM
I WAS DRIVING MY VEHICLE WHEN ALL THE SUDDEN THE CAR STOPPED SPEEDING UP. I KEPT HITTING THE BREAKS AND ALL MY CAR CONTINUED TO DO WAS SLOW DOWN. AFTER THAT THEN MY CAR KEPT KICKING BACK AT ME WHEN I WAS TRYING TO PRESS ON THE GAS AGAIN WHEN I COULD HIT THE GAS OR TURN ON THE CAR TO START IT WAS KICKING BACK. I GO BACK TO TRY ONE MORE TIME TO TURN ON THE CAR AND ALL MY SYSTEMS SHUT OFF AND ALSO INCLUDING MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330960June 26, 2020
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS WHILE THE RPMS INCREASED AT LOW SPEEDS. ADDITIONALLY, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START IMMEDIATELY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MOUNTAINEER FORD LOCATED AT 615 N. EISENHOWER DR, BECKLEY, WV 25801, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331024June 26, 2020
POWER TRAIN
THE CAR SHAKE WHEN DRIVING,AT TIMES THE PUT NEW CLICHES LAST YEAR BUT STILL DO IT BUT WHEN YOU TAKE IT BACK ,THE SAY IT DOESN'T SHOW A CODE .I BOUT THE CAR BRAND NEW 3 YRS. AGO AND I HAVE BEEN COMPLAINING OFF AND ON. THEY ARE AWARE OF THE PROBLEM,THEY WILL TELL YOU THAT,BUT IT HAVE TO SHOW A CODE,THAT WHY THEY REPLACED NEW CLICHES. BUT IS STILL DOING IT ALONE WITH A NOISY SOUND. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331060June 26, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS GRANDDAUGHTER WAS DRIVING A VEHICLE CUT IN FRONT OF HER. THE RESULT WAS THAT SHE BROADSIDED THE VEHICLE AT 35 MPH. THE FRONTAL AIR BAGS DID NOT DEPLOY ON EITHER THE DRIVER'S OR PASSENGER'S SIDES. ONE PASSENGER WAS TAKEN BY AMBULANCE WITH CHEST PAINS TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL JUNK YARD AND NO ESTIMATE HAS BEEN PERFORMED YET. THE DEALER OR MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 90,000. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11331083June 26, 2020
STEERING
WHILE DRIVING ON THE HIGHWAY MY STEERING WHEEL BECAME EXTREMELY STIFF WHILE EXITING THE RAMP NEARLY CAUSING ME TO VEER INTO ON COMING TRAFFIC. THIS VEHICLE HAS ALREADY HAS HAD A CLUTCH REPLACEMENT ALONG WITH A RECALL FOR THE TRANSMISSION... I WAS UNABLE TO CONTINUE DRIVING THAT DAY AS I WAS TERRIFIED. I BROUGHT MY CAR TO FORD DEALER AND THE HAVE SAID IT NEEDED A STEERING RACK REPLACED AT A COST OF OVER $2000 I UNFORTUNATELY DO NOT HAVE THE MONEY AT THIS TIME FOR REPAIR SO I HAD TO DRIVE IT ONCE MORE TO TAKE IT HOME , WHICH WAS ANOTHER SCARY ORDEAL.. I HAVE RESEARCHED THIS PROBLEM AND THERE SEEMS TO AN ON GOING PROBLEM WITH STEERING.. I HAVE ATTACHED THE DIAGNOSTIC REPORT AND ALSO A SUMMARY ON PREVIOUS WORK DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331132June 26, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 45-60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO WRAY FORD (2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THAT HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THE FUEL TANK WAS REPLACED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THERE WAS A DISCREPANCY WITH REPAIRS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN RECALL AND THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 121,000. *BF CONSUMER STATED VEHICLE DIES ON THE ROAD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330735June 25, 2020
POWER TRAIN
MY CAR DROPS INTO NEUTRAL BETWEEN GEARS WHEN CHANGING GEARS AS I AM DRIVING, LEADING TO A LACK OF ACCELERATION. AT TIMES CAR LURCHES FORWARD AND SHIFTS JERKILY. THIS HAPPENS WHEN STARTING TO PULL OFF FROM A RED LIGHT AND IT HAS HAPPENED ON THE HIGHWAY GOING 65 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330855June 25, 2020
POWER TRAIN
THE CAR WONT START AND A MECHANIC DIAGNOSED A BAD FUEL PUMP. THE CAR HAS 117,000 MILES. OTHER CARS GO MUCH LONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330933June 25, 2020
ENGINE
SLIPPAGE WITH TRANSMISSION ON TURNING CORNERS. FLUID IS GOOD ON VEHICLE. HAPPENS WITH EACH TURN, RIGHT OR LEFT. ENGINE REVS ON TURNS UP TO PASS 3 RPMS. THIS STARTED WITH THE PURCHASE OF THE VEHICLE IN AUG 2019. I KNEW MY DEALER WOULD NOT ADDRESS IT A FEW DAYS AFTER PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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