Ford Focus Complaints

22,326 consumer complaints on file.

#11354496September 11, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR HAS HAD PROBLEMS SHIFTING FROM THE DAY I BOUGHT THE CAR IN DEC 2016 I TOOK IT IN AND THEY DID NOTHING TOLD ME SOMETIMES IT WILL SHIFT LIKE THAT (BOUGHT CAR IN TEXAS) FOR ALMOST 4YRS IT WOULD NOT SHIFT PROPERLY AND FINALLY A RECALL WAS MADE ON THE CLUTCH I TOOK IT IN AND THEY PUT THE PART IN AND IT CONTINUES TO STUTTER WHEN TRYING TO ACCELERATE FROM A STOP, CHANGING LANES, OR TRYING TO PASS A VEHICLE IN THE BEGINNING OF PROCESS AND ENGINE LIGHT COMES ON. THERE WAS A RECALL ON THE CLUTCH THE PART FOR THE CLUTCH WAS PUT IN AND IT GOT WORSE! NOW THE ENGINE LIGHT COMES ON. TOOK BACK TO MERTZ FORD DEALERSHIP AND THEY SAID IT'S FINE NO FURTHER ACTION TAKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354044September 9, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 55-60 MPH AND ACCELERATING, THE VEHICLE FAILED TO SHIFT TO THE NEXT GEAR. THE CONTACT PULLED OVER. ADDITIONALLY, WHILE AT A STOP, THE VEHICLE HESITATED TO ACCELERATE OR ACCELERATED AND DECELERATED INDEPENDENTLY. THE VEHICLE REVVED UP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED KELLER MOTORS (700 CADILLAC LN, HANFORD, CA 93230, (559) 582-1000) AND WAS INFORMED THAT THERE WAS NO TRANSMISSION TECHNICIAN AT THE LOCATION. THE VEHICLE WAS TAKEN TO WILL TIESIERA FORD (2101 E CROSS AVE, TULARE, CA 93274, (559) 688-7471) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 103,772.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353761September 8, 2020
FUEL/PROPULSION SYSTEM
WAS DRIVING ON CITY STREET AND THE CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY THE CAR STARTED TO SHAKE AND VIBRATE, WAS MAKING A CLICKING SOUND, RPM'S WE'RE GOING UP AND DOWN AND THE CAR DIDN'T WANT TO MOVE. WAS ABLE TO GET IT OFF THE ROAD AND EVEN IN PARK THE RPM'S KEPT GOING UP AND DOWN AND CAR WAS SHAKING AND VIBRATING STILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353815September 8, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I GOT THE CLUTCH FIXED UNDER WARRANTY A FEW WEEKS AGO NOW THE CAR HAS THE SAME PROBLEM WHICH KEEPS HAPPENING IT HAPPENED BEFORE I KEEP TAKING IT IN TOO GET FIXED AND THE PROBLEM KEEPS GETTING WORSE I DON'T KNOW WHAT IT IS NOW. IT'S A BIG PROBLEM TOO HAVE FOR A NEW CAR ONLY FIVE YEARS OLD. IT STALLED OUT ON ME THE ENGINE LOSES POWER IT TURNED OFF ON ME I'M THE MIDDLE OF THE INTERSECTION WHICH IS DANGEROUS. IT DOESN'T SHIFT PROPERLY WHAT SO EVER AND I SUPPOSEDLY GOT THE PROBLEM FIXED. IT'S BECOMING A REAL BOTHER TOO DRIVE. I MAINTAIN THE CAR PERFECT TOO HAVE ALL THESE PROBLEMS. I BARELY MADE IT HOME IN A FEW OCCASIONS WITH THE STALLING AND THE UGLY SHIFTING. THIS CAR IS UNSAFE AND A REAL HASSLE TOO DRIVE, WHICH I KEEP REPAIRING ONLY TOO GET WORSE. I SUSPECT THE TRANSMISSION BUT THE CLUTCH HAS BEEN WORKED ONLY TOO GET WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353824September 8, 2020
ENGINE, POWER TRAIN
WAS DRIVING HOME FROM WORK ON SR 64 AND MY AT DINGED AND TOLD ME TO PULL OVER IMMEDIATELY ONCE SAFE TO DO SO CAR AT HIGH TEMPERATURE. WAS STRANDED FOR HOUR ON THE SIDE OF ROAD WAITING FOR TOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353829September 8, 2020
ELECTRICAL SYSTEM, POWER TRAIN
CAR IS ONLY 4 YEARS AND IT'S SPUTTERS,LOSES ACCELERATION AND FINALLY DIED. DOES NOT GO IN REVERSE. TRANSMISSION SHOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353697September 8, 2020
POWER TRAIN
CAR WAS TRAVELING ON PUBLIC ROAD AT APPROXIMATELY 50MPH WHEN TRANSMISSION SHIFTED TO NUETRAL AND ENGINE SHUT OFF CAUSING LOOSE OF CONTROL AND CAR LEFT ROADWAY ONTO GRASS SHOULDER AND INTO DITCH. NO STEERING AND NO BRAKES. NO INJURIES OR PROPERTY DAMAGE. CAR HAS BEEN TO DEALERSHIP 5 OR 6 TIMES FOR TRANSMISSION REPAIRS SINCE PURCHASE. CURRENTLY CAR WILL NOT START OR RUN DUE TO WARNING ON SCREEN SAYING "PARKING AID MALFUNCTION SERVICE REQUIRED". HAVE CONTACTED DEALERSHIP AND FORD CUSTOMER SERVICE. HAVEN'T GOTTEN MUCH ASSISTANCE FROM EITHER CONCERNING THIS MAJOR SAFETY ISSUE. MANUFACTURER IS AWARE OF TRANSMISSION ISSUES AND HAS ISSUED A SERVICE BULLETIN BECAUSE OF IT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11353702September 8, 2020
STEERING
I WOULD LIKE TO REPORT A POWER STEERING ASSIST FAULT WARNING LIGHT AND ALSO POWER STEERING THAT'S COMPLETELY INOPERABLE. IT FIRST WENT OUT AND WHEN THE CAR WAS TURN OFF AND BACK ON, IT WORKED BUT WENT OUT AGAIN WHILE DRIVING. IT HAS BEEN INOPERABLE SINCE THE SECOND LOST OF STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353482September 7, 2020
FUEL/PROPULSION SYSTEM
I HAVE A 2012 FORD FOCUS SELI I RECENTLY WENT TO A FORD DEALERSHIP TO GET MY PURGE VALVE REPLACE BECAUSE I SEEN ONLINE THAT MY PARTICULAR VEHICLE WAS THE SAME TYPE OF VEHICLE THAT THE GOVERNMENT HAD PLACED A RECALL ON IT BECAUSE OF THE PURGE VALVE IS BECOMING 40S I HAVE THE SAME ISSUE AND I TRIED TO GO TO FORD TO GET IT FIXED THEY TOLD ME THAT SINCE IT WAS ALREADY FIXED THEY CAN'T FIX THE ISSUE AGAIN NO I ONLY HAVE THE CAR FOR ONLY NINE MONTHS AND WITHIN THE NINE MONTHS IS BECAME A BECAME FAULTY. I NEED FOR TO BE RESPONSIBLE FOR REPLACING THEIR DEFECTIVE DEVICE IS THAT THEY FAIL TO BUILD PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353580September 7, 2020
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE STALLS OUT AT THE RED LIGHTS WHILE WAITING FOR THE LIGHT TO TURN GREEN. THE VEHICLE COMPLETELY SHUTS DOWN. THEN MY DAUGHTER HAS TO PUT ON THE HAZARD (SHE IS 17) AND PUT IT PARK, THEN PRAY THE VEHICLE STARTS AGAIN. JUST HAD THE 2 RECALLS DONE HOWEVER WAS TOLD WE NEED BY A PURGE VALVE WHICH I FOUND ONLINE WITH THESE YEAR MODELS WHEN I LOOK UP 2014 FORD FOCUS SHUTTING DOWN DURING WAITING FOR A RED LIGHT. IT ALSO STRUGGLES TO GET IN 1ST AND 2ND GEAR. IT SHUTTERS AND JUMPS. ONCE YOU GET THE VEHICLE OVER 40-50 MPH ON THE ROAD IT FEELS OKAY BUT WHEN YOU HAVE TO COME TO A COMPLETE STOP, GOOD LUCK. MY DAUGHTER IS TERRIFIED TO DRIVE THE VEHICLE. WHEN I WENT TO WALKER FORD, I WAS TOLD THERE WAS NOTHING THEY CAN DO ABOUT THIS ISSUE HOWEVER ITS ALL OVER THE INTERNET. WHAT CAN I DO TO HELP MY 17 YEAR OLD DAUGHTER FEEL MORE COMFORTABLE DRIVING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353414September 6, 2020
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TOOK MY VEHICLE IN FOR THE RECALL ON THE DOOR LATCHES AND THEY SAID EVERYTHING WAS GOOD AND WHEN L CHECK THE VIN ON THE NHTSA IT STATES THAT RECALL INCOMPLETE. ALSO FORD HAD A RECALL MY FORD FOCUS IN MY 2012 YEAR ABOUT THE EVAP L HAVE HAD CODE P0456 IN RELATION TO P0456 EVAPORATIVE EMISSIONS SYSTEM - SMALL LEAK DETECTED. FORD SUPPOSELY DID A RECALL ON THIS AND SUPPOSELY DID WORK ON MY VEHICLE BEFORE L OWNED IT, NOW IT HAS SAME ISSUE SO L BELIEVE IT WAS NEVER CHANGED OUT? I BELIEVE THAT RECALL WAS BACK IN 2016 OR 2017 OR 2018?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353415September 6, 2020
ENGINE
THE CLUTCH ACTUATOR CIRCUIT-P0902 GAVE OUT AGAIN WITHIN A YEAR OF ITS LAST RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353288September 5, 2020
POWER TRAIN
TCM TRANSMISSION CONTROL MODULE ERROR CODE CAUSED THE CAR TO STALL AND NOT SHIFT GEARS WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353309September 5, 2020
ENGINE, FUEL/PROPULSION SYSTEM
FORD FOCUS 2013 TITANIUM IN MARCH 2020 ON INTERSTATE 90 BETWEEN ST CHARLES MN AND EYOTA MN STALLED WITHOUT WARNING AT 70 MPH AND HAD 32 MILES TO EMPTY READING ON GAUGE. VEHICLE FLATBED TOWED TO HOME 35 MILES AWAY AND GAS WAS ADDED AND VEHICLE RAN FINE. AUGUST 2020 SAME VEHICLE STALLED WITHOUT WARNING ON STATE HIGHWAY AT 60 MILES PER HOUR WITH 21 MILES TO EMPTY ON READING. AGAIN VEHICLE FLATBED TOWED HOME AND GAS WAS ADDED AND VEHICLE HAS RAN FINE SINCE. I BELIEVE THAT THE GAS GAUGE IS FAULTY IN THIS MODEL OF FORD FOCUS AS IN OTHER YEARS BUT NO RECALL YET FOR MODEL 2013 YEAR. WE WILL MAKE SURE GAS DOESNT GET BELOW 50 MILES AS THIS HAS HAPPENED TWICE NOW WITHIN 5 MONTHS AND NOT A COINCIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353336September 5, 2020
FUEL/PROPULSION SYSTEM
MULTIPLE FORD DEALERSHIPS ARE REFUSING TO COMPLETE RECALL WORK (RECALL 18S32) ON MY 2015 FORD FOCUS SE. I HAVE THE PAPER THEY SENT ME DETAILING THE PROBLEMS, AND I AM CURRENTLY EXPERIENCING THESE ISSUES WHILE DRIVING, HOWEVER FORD SAYS THAT SINCE THEY "LOOKED AT" THE RECALLED PART ABOUT 6-8 WEEKS AGO, THEY CAN NO LONGER COMPLETE THE RECALL WORK AND THAT I WOULD BE FINANCIALLY RESPONSIBLE FOR FIXING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353354September 5, 2020
POWER TRAIN
THE TRANSMISSION DOESN'T SHIFT RIGHT AND THESE DTC'S ARE PRESENT. P2831, P2832, P287B. I HAVE RAN THE TCM ADAPTIVE RELEARN SERVICE AND THESE WILL COME BACK ON SOONER OR LATER. I HAVE MAINLY BEEN ONLY WARMING UP MY CAR AND THEY WILL COME BACK ON SOMETIMES IN A FEW WEEKS. I HAVE CHANGED OUT THE NEGATIVE BATTERY CABLE DUE TO CORROSION AND I'M NOT SURE WHAT TO DO NOW? IS A TCM MODULE UPDATE NEEDED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353144September 4, 2020
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL GAUGE FAILED TO OPERATE CORRECTLY PAST 85 MILES UNTIL EMPTY. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FUEL GAUGE NEEDED TO READ HALF TANK IN ORDER FOR THE VEHICLE TO OPERATE CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND DETERMINED THAT A RECALL WAS PRESENT ON THE MODEL AND INFORMED THE CONTACT THAT A RECALL COULD POSSIBLE BE ON THE VIN. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WHICH THE CONTACT DETERMINED WAS POSSIBLY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353148September 4, 2020
STEERING
RECEIVED ERROR MESSAGE AND THEN STEERING WHEEL LOCKED UP. CAN'T GET IT UNLOCKED HAD CAR TOWED TO DEALERSHIP AND THEY SAID STEERING SYSTEM FAILED AND IT'S NOT ON RECALL OR COVERED UNDER WARRANTY. THEY WANT $2000 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352918September 3, 2020
POWER TRAIN
CAR TRANSMISSION SHUDDER WHEN ACCELERATING FROM STOP, DEALER SAYS ITS NOTHING WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352981September 3, 2020
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
FOR SOME TIME NOW I HAVE BEEN TRYING TO GET 2 RECALLS FIXED ON MY VEHICLE : 18V735 AND 16V643. WHEN I PREVIOUSLY CALLED THE DEALERSHIP THEY DID NOT HAVE THE PARTS YET FOR THE RECALLS. JUST YESTERDAY WHILE DRIVING WITH A PASSENGER IN THE REAR SEAT OF THE CAR THE REAR DOOR CAME OPEN BY ITSELF AND NOW WILL NOT CLOSE. I CALLED THE DEALERSHIP (LOGANVILLE FORD IN MONROE GEORGIA) WHO TOLD ME 1. THAT THEY COULD NOT GET ME IN FOR THE REPAIR UNTIL NEXT WEDNESDAY (9/9) AND 2. THEY WOULD NOT PROVIDE A LOANER VEHICLE. I EXPLAINED FIRST THAT HOW WAS I SUPPOSED TO DRIVE A VEHICLE FOR A WEEK WITH A DOOR THAT WOULD NOT CLOSE? AND SECOND THIS IS MY ONLY MODE OF TRANSPORTATION, THIS IS NOT SOMETHING I DID TO MY VEHICLE , THIS IS A SAFETY DEFECT BY THE MANUFACTURER THAT NEEDS TO BE ADDRESSED AND FORD AND / OR THE DEALERSHIP NEEDED TO PROVIDE A LOANER OR A RENTAL (AT THE MANUFACTURERS EXPENSE) UNTIL THE SAFETY REPAIRS CAN BE ADDRESSED AND MADE. I FURTHER EXPLAINED THAT SAFETY RECALLS SHOULD TAKE PRECEDENCE OVER OTHER REPAIRS AS IT IS A HAZARD AND SOMEONE CAN GET HURT. BOTH FORD AND THE DEALERSHIP ARE BOTH DENYING USE OF A LOANER AND I AM YET TO HEAR BACK ABOUT A RENTAL AT THE MANUFACTURERS EXPENSE AND I DO NOT THINK IT WILL COME TO FRUITION. I AM GOING TO REITERATE, THIS IS NOT SOMETHING THAT I DID TO MY VEHICLE, THIS IS A SERIOUS SAFETY RECALL THAT NEEDS TO BE ADDRESSED. IF THE LATCHES CAN BE REPLACED ON ALL 4 DOORS AND THE FUEL TANK DEFORMATION CAN ALL BE REPAIRED IN A FEW HOURS I HAVE NO PROBLEM WAITING ON THE VEHICLE, HOWEVER WE KNOW THAT THESE REPAIRS NEVER TAKE LESS THAN ONE DAY, ALL REPORTS I READ SAY IT MAY TAKE UP TO 4. THAT SAID, FORD NEEDS TO PROVIDE EITHER A LOANER OR A RENTAL AT THEIR EXPENSE, NOT MINE. THIS IS MY LAST STOP TO GET CLOSURE IN THIS CASE, I HAVE SPOKEN TO FAR TOO MANY PEOPLE AND AM NOT GETTING ANYWHERE, MY NEXT STOP WILL BE TO THE LOCAL AND NATIONAL NEWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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