Ford Focus Complaints

22,326 consumer complaints on file.

#11436517October 12, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
Transmission stopped working after overheating of engine. Clutch stopped working as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436250October 11, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Ok when I start the car and turn the key to on but I have to wait a second and during that second inside the engine it's like it sounds like when u change disc song on a jukebox and then when it does that then I could start the car but as of now nothing works or drives and barley bought it not even month ago from personal owner,but some advice and help please thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436260October 11, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
When driving at about 20 MPH both the front and rear passenger doors flew open. The warning light had come on 1 minute before this occurred. No other warnings or issues had been had with the doors to show this was going to happen. This is extremely dangerous!!! I was about to enter the highway. Imagine what could have happened if this occurred on the highway and a high speed??!! And the impact on children in the car???!!! And everyone else on the road...it could have caused a major accident impacting many innocent lives traveling on the highway! This vehicle has been inspected at Northside Ford of San Antonio where they confirmed the latch assembly FAILED. (This latch assembly has been recalled TWICE, and replaced TWICE) Clearly, it has NOT been fixed properly. Ford refuses to cover this expense. They are putting many at danger, as this latch system is STILL FAULTY. This incident occurred in August and Ford continues to refuse to recall it again upon every interaction with customer service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436209October 10, 2021
POWER TRAIN
My Vehicle Transmission Gear shifting Malfunction while I was Making a Maneuver with my Vehicle going into forward Driving mode. I had too make a sudden Brake and place the gear back into the Park position. I turn the Engine off and restarted the Engine and placed in drive mode. I drove home with no other incidents but this could have been a crash into other cars and People in the area. I need someone too check into this matter concerning my Vehicle. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436198October 10, 2021
STEERING
Power steering assist fault code pops up everytime I turn on my car, my steering wheel is completely locked, only have had car for 6 months dont have the money to replace rack and pinion which costs so much there should be a recall on this considering so many people have complained about this exact steering issue. My car was parked and running when I lost my power steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436048October 8, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated that while driving at 30 MPH, the vehicle stalled with the check engine warning light illuminated. The contact called the dealer where she was informed that her vehicle could not be inspected the same day. The contact then had the vehicle towed to an independent mechanic who linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The mechanic called the manufacturer and it was confirmed that the VIN was not included. The vehicle remained in the possession of the mechanic and was not repaired. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436069October 8, 2021
UNKNOWN OR OTHER
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH, the vehicle suddenly stalled and shut off. The contact stated that after waiting for several minutes the contact was able to restart the vehicle. The contact took the vehicle to the dealer who was unable to determine the cause of the failure. The failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435844October 7, 2021
UNKNOWN OR OTHER
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle suddenly stalled. The failure usually occurred whenever there was less than half a tank of fuel. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was available. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435907October 7, 2021
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving, the vehicle was shaking and shuddering without warning. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission dual-clutch needed to be replaced. The vehicle was repaired three times however, the failure recurred. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The contact stated that the failure mileage was related to NHTSA Campaign number 18V169000 (Power Train) however, the VIN was not included. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435946October 7, 2021
AIR BAGS
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 5 mph and making a left turn when another vehicle crashed into the front passenger side of her vehicle. The air bags did not deploy. The contact sustain a soft tissue bruise on her left knee and did seek medical attention at the emergency room. The contact also stated the other driver sustain a small laceration on his left arm but was not aware of any medical treatment. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 59,280. The consumer provided photos of the vehicle and injuries.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11435947October 7, 2021
STEERING
The power steering assist failure warning came on and then went away after turning the vehicle off. The same issue came back the day after, with it being completely unsafe to drive the vehicle on the road. Turning the wheel is very difficult, and this problem has been commonly reported by others with the 2012 Ford Focus, yet no recalls have been issued. The car has not been inspected as of today, but others have reported up to $2600 of repair costs for this issue. Previous to this incident, the car did not have any other warning lights or other symptoms of dysfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435715October 6, 2021
POWER TRAIN
There are several issues to report. 1. When I put gas in the car it will not crank up fully until the 2 or 3 crank tries and I'll have to press on the accelerator to give it gas and finally it will start up. 2. There are extremely loud static bursts that comes out of the radio speakers when the radio is not on or the the key is out of the ignition. The radio started to work sporadically it comes on and off when it wants to. 3. The car sends messages out stating transmission is overheating and to pull over for 5 mins. It cuts off and also did not allow me to move it at all stuck in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435516October 5, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the "Service Engine" warning light illuminated. After refueling, the vehicle would not start until after several attempts, with the contact depressing on the accelerator pedal to start the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435539October 5, 2021
UNKNOWN OR OTHER
The door latch on my driver side rear door just stopped working and it won’t shut at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435316October 4, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Powertrain loss and loss of engine power, power control module. Engine failure on a busy highway. Putting me at risk of an accident. The car has been serviced by an independent service center. Has not yet been inspected by the manufacturer. Check engine and other warning lamps appeared
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435379October 4, 2021
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer, diagnosed, and repaired; however, the failure persisted. The contact was unsure of what part was replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was previously repaired under the recall however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435293October 3, 2021
STEERING
On engine startup the power steering doesn't function and there is a power steering assist warning. The fault is rectified by turning the engine off and on. I'm concerned that the problem may occur while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435151October 1, 2021
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle failed to accelerate as it was losing power. The contact stated that it felt like the vehicle was unable to shift gears. No warning lights were illuminated. The vehicle was taken to the dealer who stated an issue with the transmission and recall with the fuel tank. The contact stated that the PCM was updated to the latest calibration. The vehicle was serviced for NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The failure recurred a year later after the recall service. The vehicle was taken back to the dealer who stated that the clutch needed to be replaced. The manufacturer was notified of the failure and no assistance was offered as the extended warranty had expired. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435135October 1, 2021
SUSPENSION
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 55 MPH, she heard an abnormal sound coming from underneath the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed with needing the sway bar links replaced. The vehicle was repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 35,000. Consumer replaced sway bar link twice, once in Sept and second in Oct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434954September 30, 2021
STEERING
Electronic power steering failed. My daughter almost lost control of the vehicle. If she had been driving on the highway, an accident would have killed her! The loss of power steering is a reoccurring problem with this vehicle. A simple internet search reveals the problem is common. Issue a recall before more people are hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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