Ford Focus Complaints

22,326 consumer complaints on file.

#11438847November 1, 2021
POWER TRAIN, AIR BAGS
The contact owns a 2013 Ford Focus. The contact stated that while at a complete stop, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact also stated that the passenger’s side air bag was defective and would not recognize an occupant seated in the passenger’s seat. The contact had taken the vehicle to a dealer where they inspected the vehicle and made repairs; however, both failures returned soon after the repairs. The contact stated that she had sent a letter to the manufacturer for assistance but had not received a response. The vehicle was not repaired. The failure mileage was 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438899November 1, 2021
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while driving approximately 35-45 MPH, the vehicle inadvertently stalled temporarily. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving uphill and while driving at slower speeds. The contact stated that the vehicle would also hesitate to respond when accelerating from a complete stop. The contact stated he received an unknown recall notification from the manufacturer for transmission control module failure however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 52,000. Parts distribution disconnect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438725October 30, 2021
POWER TRAIN
Slow acceleration rough shifting in transmission E8 and E9 Code's detected on my OBD reader at auto zone
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438739October 30, 2021
STEERING
While driving my 2016 Ford Focus, the electric power steering suddenly failed. Instantly, it became extremely difficult to steer and fortunately, I was able to get the car off the road without causing an accident. A “steering assist fault” appeared on the information screen as well. This car has only 24300 miles on it. I firmly believe this is a serious safety issue and a recall is in order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438601October 29, 2021
UNKNOWN OR OTHER
We have had many issues with our Ford Focus since purchasing it the summer of 2020. First in October 2020 it needed new clutches & throw out bearing. Which cost over $1,400. Second we have had to have both left & right wheel bearings replaced. In August of 2021, we started having transmission problems. The Ford dealership reprogrammed it. It did not fix the problem. We contacted Ford & was told it is the transmission control module which is under warranty. We were told it is taking 3-6 months for the parts to get in. Our Ford dealership ordered one over 6 months ago & still has not got it in. We need our car for transportation but haven’t been able to drive it for two months. Ford needs to step up & offer a solution. We are very discouraged, disappointed & unsatisfied with Ford right now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438634October 29, 2021
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated that the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact had taken the vehicle to a dealer where repairs to the transmission were performed; however, the failure persisted. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438313October 27, 2021
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
This car started to make loud engine noises which caused the car to shut off then it restarted on it's on I finally got it to parking lot when I cut it off it still was rattling and clacking like I was cranking it up on the left side of engine so I waited till about 30 minutes what ever it was it killed my battery then it started back up again but then through a check engine light on but when I got it checked it wouldn't read any codes so the display on board of the car read transmission shift in reverse but I wasn't in reverse so it was stuck in transmission mode and could not drive it I got it at a shop which they only would say a transmission, but they only wants to put a transmission in with out checking if it could be anything else like a electrical problem but he says no a transmission so now I'm only at 150k miles and this goes out without notice, I even asked about the transmission acuator but he says no the whole transmission, I just got the car like 3 months ago, and that is no good
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438314October 27, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I need to change my transmission control module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438401October 27, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DOOR LATCH SAFETY RECALL. THE CONSUMER STATED THE HV BATTERY FAILED TO START THE CAR. THE SMALL BATTERY FAILED TO CONTROL THE LIGHTS, DOORS, AND WINDOWS. THE COSUMER BELIEVED THE VEHICLE WAS UNDER WARRANTY, BUT WAS CHARGED $15,000.00 FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438274October 26, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ford Focus. The contact stated that after refueling and starting the vehicle, the vehicle was shifted into drive and drove several feet before losing motive power. There were several unknown warning lights illuminated. The vehicle was restarted and then driven to an independent mechanic to be diagnosed. The contact was informed that the canister purge valve had failed and needed to be replaced. The vehicle was not repaired. The contact was informed that there was a recall for similar vehicles however, the VIN was not included. The local dealer was contacted and informed of the failure. The contact was provided the cost for diagnostic testing but declined to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438304October 26, 2021
UNKNOWN OR OTHER
Was driving on interstate when transmission suddenly quit working. The gears would not engage and then I got a "transmission overheating" message and the dashboard lit up in red warning lights. As I was pulling off to the side on the interstate trying to dodge must faster traffic, the engine quit. I waited for about 30 minutes then cranked it again. I got almost a mile down the road when the whole sequence started over again. I drained and changed the transmission fluid thinking that might be the problem but this had no effect. The transmission overheating warning would come on before I even made it a mile down the road. I have not taken to dealership yet because I am not sure I shouldn't just junk it. Ford is never going to recall these bad transmissions and I am sure I will have to pay between $3,000 to $5,000 for a new transmission and do not want it anyway if Ford is just going to put in another transmission that, like this one, their own technicians found faulty. You can inspect this vehicle any time you want.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438225October 26, 2021
UNKNOWN OR OTHER
The contact owns a 2013 Ford Focus. The contact stated that while driving 65 MPH, the vehicle stalled. The contact was able to drive to his residence at 40 MPH but felt that the vehicle was running out of fuel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and NHTSA Campaign Number: 14V495000 (Electrical System). The failure mileage was approximately 93,783.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438061October 25, 2021
ELECTRICAL SYSTEM
The engine shut down at highway speed (62mph). At time we were travelling on a state highway at night and with inclement weather. The engine light came on and identified engine fault and service engine now. There was no prior indication of any engine malfunction. The problem was confirmed and repaired by Johnson Ford in Pittsfield Massachusetts. The wiring harnass on the intake manifold was melted and exposed wiring that when wet became a dead short for the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438097October 25, 2021
STEERING
I bought my car from a Ford dealership about 2 years ago and on 2 occassions now i have had problems with my power steering. First time i started my car after work and a steering assist fault message illuminated on the dash and the power steering was near impossible to turn. I was not able to drive the vehicle and had it towed to my mechanic who also found the power steering difficult to turn the next morning and it ran a code for him of steering malfunction. He said he thought the rack and pinion needed replacing and stated that only Ford could do it as it would need to be reprogramed by them as it is electric. So i had the car towed to Ford and they were unable. To diagnose it. A week later upon starting my car to head to work the sane steering assist fault message came on my dash so I turned off my car and started it again after reading online how common this problem is with this make of car and how that remedies it in the beginning. Car was able to start but i had it taken again to Ford as i am scared of it going out while driving or getting stranded agaun somewhere without power steering and so far Ford can still not diagnose it. This is really frustrating as it is a huge safety issue. I no longer feel safe driving my car. I get anxiety about being in an accident or getting stranded again late at night with my car. And i read it costs almost 3000 tp fix. This should ne recalled. I only have had this car about 2 years and i will never buy feom ford again. If i could afford a new car i would get rid of it because it is not a safe car. So upsetting Ford will not do a recall. It is way to hard for a woman to try to drive this car with power steering loss. Someone will be injured before Ford cares.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438145October 25, 2021
UNKNOWN OR OTHER
After a full stop at a high way exit, I turned left into a local road at about 10mph. Suddenly, my vehicle showed a message "Stop safely now", at this same time I found my vehicle completely lost its power. It did not even have the power for me pull over. I had to stop and block the traffic. I tried several times to restart the vehicle by turning off the power and then turning on again, but without success. I waited for another 5 minutes and tried again, suddenly, the engine light was on again and the vehicle gained its power. I resumed my trip. I searched internet, and found that "About 2,600 Focus Electrics built between Sept. 15th, 2011 to Aug. 8th, 2013 at Ford's Michigan Assembly Plant in Wayne have finally been recalled due to the 'Stop Safely Now' problem." My model is Focus Electrics 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437963October 24, 2021
POWER TRAIN
Loss of power on major highway. Could have been hit in the back because car just stopped moving. Dash board had lights flashing, no up hill movement, transmission check immediately, no shift, check engine it was lite up like a Christmas tree. I was scared I was going to get killed. transmission- yes, towed to Steet-Ponte Ford dealer, nothing wrong, no reps called, lights first appeared at that moment, took car home worked for one day and repeated the same problem. Took it back to the dealer and they replaced a part in the clutch and said if that didn't work a fork would have to be replaced for $1,500 also I had to pay for the first repair $300. Took it home worked for 3 days and is still sitting in drive way
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437871October 23, 2021
UNKNOWN OR OTHER
Hesitation and jerking at take off from stop light. Engine stalling out when take off from a light. Without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437879October 23, 2021
UNKNOWN OR OTHER, POWER TRAIN
I've already lost count of how many times I changed the transmission of this car and now I have to change it again. So I don’t know what to do now Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437906October 23, 2021
POWER TRAIN
Transmission. The check engine light came on. After I shut it off it wouldn't start again. If I put it in natural it would start. Brought it to a garage and they said i needed newTransmission. This happened in June. The garage looked it up and said there was a recall on on 2013 focus. Called holt motors in cokato, mn and they said there was no recalls on them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437628October 21, 2021
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
I'm being persecuted by Ford Motor. I purchased a 2014 Ford Focus SE Jan. 26th 2018 from Rocco Degregorio at 6701 Essington Ave. told no recalls or safety issues.The car was brought back next day, driving improperly. Many problems found, was told all fixed.The car malfunctioned April 23rd 2018 accelerating forward disabling me for life! UNINTENDED ACCELERATION. Former attorneys, Rosenbaum &Associates mishandled my case, filed suit in 2020. Honorable Judge New gave me a stay. I'm representing myself for justice, in severe pain & more needed surgery.I have documents to prove all I say. How can I face trial alone?! I suffer physically, emotionally,financially going without medical supplies, medication. I pay $209.97 a mo.for a car that almost killed me, sits at auto collision where malfunction codes were obtained since 2018 to date, its evidence. A state investor detective said its the worse case of auto fraud she ever saw. Ford is blaming 3rd party suppliers for the defects on the suit. No inspection was done on my car from incompetent deceitful former attorneys. They blame me! I didn't do this! Read article, Watch the NBC nightly News 15 minutes in Links below. I was lied to, deceived from salesman,former attorneys, & Ford. The NBC nightly news aired 2019 Ford knew car was assembled dangerously,but put it in production! Ford took my life, identity,trust, mobility! This is injustice and inhumanity. Permanent injuries deteriorate my body, stress causes further health issues. Ford is killing what life I have left by torturing me. I wont give up on Justice! Please help! Speak with me, my witnesses, read my evidence auto fraud,product liability, personal injury, attorney malpractice, and Intervene! I want an end to the unhealthy involvement with Ford with Justice. Respectfully. Case ID 200102572 https://suddenacceleration.com/how-ford-concealed-evidence-of-electornically-caused-ua-and-what-it-means-today https://www.youtube.com/watch?v=CJRG7MLR5GU Nightly News Broadcast
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Ford Focus