Ford Focus Complaints
22,326 consumer complaints on file.
- #11468967June 13, 2022AIR BAGS, UNKNOWN OR OTHER
I was coming home one night, in my 2004 Ford focus, when another driver comes speeding up behind me. He then proceeds to pass me during a corner, cutting me off. I hit the brakes and lost control. Ended up rolling my vehicle with my 8 month old daughter and i. Back window exploded, and not a single air bags had deployed when I got into my accident.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468973June 13, 2022FUEL/PROPULSION SYSTEM
Engine light on for fuel purge valve . Once vehicle is under half tank it struggles to start after fueling unless putting gas to floor while still in park. Once started struggles to stay on .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468979June 13, 2022POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact's sister owns a 2016 Ford Focus. The contact stated that the vehicle stalled while driving at various speeds and also while in reverse(R) while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that the vehicle would fail to accelerate above 40 MPH while driving. The dealer was notified of the failure and informed him that the vehicle was out of warranty and not under recall. The vehicle was taken to an independent where it was diagnosed with transmission failure. The manufacturer was notified of the failure and the contact was referred to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 95,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468980June 13, 2022POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle failed to shift gear as needed. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission clutch needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 140,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11469026June 13, 2022POWER TRAIN
I have a 2012 Ford Focus with transmission issues. It shudders when taking off, loses power when shifting and doesn't shift correctly. We have had overheating issues and stalling and not starting issues. It has to do (with my understanding) of the type of transmission they used in these vehicles.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11469048June 13, 2022UNKNOWN OR OTHER
-RECALL TITLE: TRANSMISSION CONTROL -UNKNOWN -THE PROBLEM HAS BEEN CONFIRMED BY ARIZONA VEHICLE EMISSIONS --UNKNOWN -THE PROBLEM APPEARED ABOUT 3 YEARS AGO. IF FEELS LIKE SHAKING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11469079June 13, 2022FUEL/PROPULSION SYSTEM
What caused me to realize my car had safety issues was roughly 6 months ago when my car died at the pump after turning on. It chugged for a good 3 seconds as the dash lights flickered and it stalled. I was able to just turn it off and restart it after 2+ tries, and I wondered if It was too hot or if I put premium in, just playing it off. I thought I let the car get too low on E too, so I didn't think too much about it at the time as it didn't seem to happen for quite some time again. I filled my car all the way full at the first occurrence and mcurrently gets 29.8mpg. It started being consistently a problem when I started to refill on half a tank of gas or lower. The car starts to work harder and you can feel it wanting to die while I'm driving. The battery light does not stay on or come on the dash after the car starts so I know it wasn't the alternator at the time either. I was parked on a slight incline at under a quarter tank and I had to put my car in neutral and roll start it. It wasn't drastic or anything but the car was being weird and idling hard, but my RPMs stayed at normal levels. It just was shaking after starting. That's when I realized that the gasoline tank was not only having issues after I pumped gas. My check engine finally came on and a valve sensor for the gas tank was signaled. The car seems to run harder after starting up and it finally died on me while I was parked and idling. The battery was replaced at 55,643, mi.; Check engine light signaled at 53,000 roughly. - The car is available upon request. - I currently own a 2017 Ford focus & I bought it certified used from a Dodge dealership in Northern Kentucky. - It didn't signal any warning lamps or other signs of failure until it hit 5 y.o. and after I refueled my tank. I started to panic because I was going to be late for work and I had no time for this. -My car has been serviced twice to confirm diagnosis; Once for a simple oil change & code reader, and then at a certified local repair.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468869June 12, 2022STEERING
Power steering assist failure. On the freeway. Hard to steer. Then when I made it home (thankfully) turned into the driveway, turned the car off. Then when I tried to start it later, the wheel had completely locked up. Couldn't move the car. If it would have done that on the freeway, I would have died.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468736June 11, 2022STEERING
May 7th, my car a 2014 ford focus se lost all function of power steering. something else may have happened to the steering as well, because the steering wheel will not turn at all, not even one inch. I've driven cars without power steering and u can still drive them, its just hard to do so. the car was dinging while i was driving, when i looked down at the instrument panel "power steering warning service soon" that went away and this one replaced it "steering warning, service NOW!!!! after stopping the car and turning it off, the car could not be driven again. it had to towed from its spot. this malfunction is not in the recalls for my car. there was also a clicking noise in the front drivers side wheel area when i would turn a corner. luckily i was in a parking lot and no one was injured. thankfully there was a parking stall straight head because the power steering had locked up and i was unable to turn the wheel. had i been out on the open road, there could've been an extreme tragedy for my family and children and maybe others as well. i would like for y'all to include my car for the ball barring/steering recall, as well as all 2014 ford focuses. when the made and model are typed in to this website and immediate warning pops up saying to stop driving this vehicle due to the steering.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468600June 10, 2022POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while stationary at a stop sign and depressing the accelerator pedal, the vehicle started shaking and jerking forward. The contact stated that the check engine warning light was illuminated. The contact continued driving however, the failure was progressing. The contact was able to drive to his residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468642June 10, 2022POWER TRAIN, FUEL/PROPULSION SYSTEM
Transmission control module failed, and according to Ford Service tech, basically "ate" the clutch. Vehicle can not go above 30 mph, and does not shift properly. Tech states is not included in recalls, though thinks it should be included. Parts on backorder with no ETA on resolution. No repairs able to be made. Purge Control Valve failed, causing engine to die while fuel gauge showing 3/4 tank, repeated issue until tranmission control module failure rendered vehicle mostly unusable. Tech states is not included in recalls, though thinks it should be included. Parts on backorder with no ETA on resolution. No repairs able to be made.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468730June 10, 2022ENGINE, UNKNOWN OR OTHER
Transmission, light comes on and off rpm's race and decline loses power. Sometimes won't go into gear. This is a huge safety concern.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468491June 9, 2022POWER TRAIN
Car transmission shutters when car accelerates, which creates a danger especially when trying to pull into traffic. Cannot have a dealership look at this car without leaving it there for two weeks. Generally no warning lights, but ABS light will turn on when shuttering is heavy.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468553June 9, 2022UNKNOWN OR OTHER
My car has shuddered and dies on my 3 times. 1st time with 12 miles until empty. 2nd time with 19 miles until empty and 3rd time with 30 miles left until empty. All 3 of these times were in the middle of the road. All 3 times within the last 6 months.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468419June 9, 2022POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 MPH, the vehicle started jerking. Once she was able to shift to the next gear the vehicle accelerated. The service engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a transmission clutch slip. The contact was notified of NHTSA Campaign Number: 18V845000 (Power Train), however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468295June 8, 2022POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while making a right turn, the vehicle failed to accelerate as needed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and explained that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The failure mileage was 92,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468297June 8, 2022POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving 50 MPH, the vehicle started shuddering and shaking and failed to shift into the proper gear. The transmission overheating warning light was illuminated. The contact pulled over to the side of the road and turned the vehicle off. The contact waited for several minutes before restarting the vehicle and drove home safely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 32,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468310June 8, 2022POWER TRAIN
3rd time the clutch has started to shudder violently during acceleration. 1st clutch replacement was covered under a Ford safety recall in Nov 2019 (58,000 miles), 2nd clutch replacement was paid in cash in April 2021 (76,000 miles), and now I'm looking at paying cash for a 3rd clutch replacement in June 2022 (92,000 miles). Ford has only covered ONE clutch replacement despite the clutch issue happening every 14 months. This is just outside the 12-month "warranty" for the parts & labor, and I'm fed up with having to replace the clutch almost every year.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468346June 8, 2022WHEELS
Lug nuts are expanding and the two different metals are seperating. This is a saftey issue. It was brought to my attention by Discount Tire when I was having my tires rotated.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468002June 7, 2022UNKNOWN OR OTHER
The CHECK ENGINE light keeps turning off and on, had a diagnostics test done and it came back, "TRANSMISSION FRICTION ELEMENT B STUCK ON", SERVICE INTERVAL LIGHT RESET PROCEDURE" the vehicle is a 2015 Ford Focus it has approximately 67,223 miles on it. we keep it maintained. it has been periodically shaking and jerking while driving and it tends to loose momentum as well. This started about a month ago. I have put in some gas treatments thinking it was bad gas. it gets better for a minute then gets worse. it has progressively gotten worse over the week.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0