Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10290351October 30, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2006 FORD 500 THE DEALER REPLACED MY REAR BRAKES AT 14,000 MILES N/C. AT 28,000 I PAID FOR BOTH REAR & FRONT BRAKES ROTORS AND CALIPERS, AT 52,000 MILES REAR & FRONT PADS I WAS JUST TOLD AT 76,000 I NEED THE WORKS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290396October 30, 2009
VEHICLE SPEED CONTROL
2007 FORD FIVE HUNDRED OPERATING ON THE MA. TURNPIKE... STEPPED ON ACCELERATOR TO KICK INTO PASSING GEAR TO PASS A TRAILER TRUCK AND ACCELERATED TO APP 75 MPH...... LIFTED FOOT OFF ACCELERATOR, BUT CAR STAYED IN PASSING GEAR AND ACCELERATED FURTHER..(TO APP 90 MPH BEFORE EPISODE ENDED) APPLIED BRAKES AND FOUGHT THE ACCELERATION WHILE TRYING TO BRAKE... TRIED PUSHING THE "OFF" SWITCH FOR CRUISE CONTROL (EVEN THOUGH I WAS NOT USING CRUISE CONTROL TO NO AVAIL..... TRIED LIFTING GAS PEDAL UP WITH TOE OF MY FOOT...NO RESULTS.... HAVE NO FLOOR MATS IN THE CAR THAT MIGHT HAVE TANGLED...... FINALLY STOMPED THE GAS TO THE FLOOR SEVERAL TIMES IN A RAPID SUCCESSION AND ACCELERATOR LET UP..... AFTER CHANGING MY SHORTS, TRIED TO DUPLICATE THE EPISODE.... BUT IT DID NOT GET STUCK AGAIN EVEN THOUGH I STOMPED IT INTO PASSING GEAR SEVERAL TIMES.... IT HAS NOT HAPPENED AGAIN SINCE THEN (1 DAY AGO OR APP. 300 MILES OF DRIVING).. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289136October 20, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE THROTTLE BODY IN HIS ENGINE FAILED. WHEN MINIMAL PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL IT FAILED TO MOVE AND SUDDENLY IT RAPIDLY ACCELERATED WITHOUT WARNING. PART# 5F9Z9E926B HAS BEEN ON BACK ORDER SINCE NOVEMBER 2009 WHICH HAS MADE IT IMPOSSIBLE TO DRIVE HIS VEHICLE FOR OVER A MONTH. THE MANUFACTURER ALSO STATED THAT SINCE THERE WAS NO WARRANTY HE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 24,812.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287089October 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2005 FORD 500 (SE MODEL) CAR. IT JUST PASSED 52K MILES AND THE TRANSMISSION JUST BROKEN WHEN I DROVE AT NORMAL SPEED ON HIGHWAY. I WAS LUCK THAT I CAN STILL SURVIVE. THE DEALER INSPECTED IT AND TOLD ME TO REPLACE WHOLE TRANSMISSION. FROM THE SIMILAR REPORTS FROM A LOT OF CUSTOMERS, THIS IS OBVIOUSLY A MANUFACTURING ISSUE. PLEASE INVESTIGATE FORD COMPANY ON THEIR COMMON TRANSMISSION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286867October 9, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. DURING BRAKE APPLICATION AT 40 MPH THE ALL WEATHER FLOOR-MAT SHIFTED ONTO THE TOP SURFACE OF THE BRAKE PEDAL AND ACCELERATOR PEDAL. CONSEQUENTLY THERE WAS AN UNINTENDED INCREASE IN ACCELERATION. SHE REAR-ENDED ANOTHER VEHICLE. SHE WAS TRANSPORTED TO THE HOSPITAL WITH MODERATE INJURIES. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE FAILURE OCCURRED PREVIOUSLY ON TWO SEPARATE OCCASIONS; WHICH THERE WERE NO PERSONAL INJURIES OR VEHICLE DAMAGE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. UPDATED 10/27/09 *BF UPDATED 10/29/09.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10285893October 1, 2009
AIR BAGS, AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
SIDE/FRONT DRIVER IMPACT, GOING APPROXIMATELY 35 MPH, AND NO AIR BAGS DEPLOYED. THE CAR WAS DAMAGED TO THE POINT THAT THE INSURANCE COMPANY TOTALED THE CAR. THIS WAS NOT A MINOR ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10285958October 1, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. WHEN ATTEMPTING TO ENTER A PARKING SPACE, THE VEHICLE ACCELERATED AND STALLED; HOWEVER, HE WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY. THE VEHICLE WAS TAKEN TO A REPAIR FACILITY AND THE OXYGEN SENSOR AND THE THROTTLE BODY WERE REPLACED. SINCE THE THROTTLE BODY WAS ON BACK ORDER THE COMPONENT WAS EXCHANGED WITH A USED PART. THE FAILURE AND CURRENT MILEAGES WERE 37,699.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286000October 1, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT HER VEHICLE SHUT OFF WHILE DRIVING VARIOUS SPEEDS; HOWEVER, WITHIN A FEW MINUTES SHE WAS ABLE TO RESTART IT. THE DEALER CONFIRMED THAT THE THROTTLE BODY FAILED AND THAT THE PARTS ARE ON A NATIONAL BACK ORDER. THE DEALER ADVISED THE CONTACT TO PURCHASE THE PARTS FROM A LOCAL JUNK YARD. THE MANUFACTURER STATED THAT OVER 1,000 PARTS ARE ON BACK ORDER AND THAT THEY ARE UNSURE OF WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285562September 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE IDLE SPEED IS EXCESSIVE AT INTERMITTENT INTERVALS WHILE TRANSMISSION IS IN REVERSE, CAUSES VEHICLE TO INADVERTENTLY ACCELERATE AT INAPPROPRIATE SPEEDS. LOCAL REPAIR SHOP SCANNED VEHICLES REPAIR CODES, DETERMINED IT TO BE A TRANSMISSION FAILURE. AUTHORIZED DEALERSHIP, SAID NOTHING WAS WRONG WITH THE VEHICLE AFTER THEY SCANNED IT. VEHICLE, WENT INTO A "CREEP MODE" IMMEDIATELY FOLLOWING ONE OF THE INSTANCES, BUT THE COMPUTER RESET ITSELF AFTER SEVERAL MINUTES.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284843September 22, 2009
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING 30 MPH THE VEHICLE BEGAN SHAKING AND THEN IDLING AS IF IT WANTED TO SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND INSPECTED WHERE IT WAS DETERMINED THAT THE VALVE BODY BOX WAS FAILING AND THE COST FOR REPAIR WOULD BE $1800.00. THE VEHICLE HAS NOT BEEN REPAIRED AND THE CONTACT IS TRYING TO GET THE MANUFACTURER TO COVER THE COST OF THE REPAIR. THE CONTACT CALLED THE MANUFACTURER AND A COMPLAINT WAS FILED AND THE CONTACT WAS ADVISED THAT HER CLAIM WOULD BE REVIEWED. THE FAILURE MILEAGE WAS 25,281 AND THE CURRENT MILEAGE WAS 74,000. UPDATED 11/10/09 *CN THE CONSUMER STATED THE VEHICLE SHUT OFF SEVERAL TIMES, THE GAUGE ACT ERRATICALLY. UPDATED 11/18/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283443September 9, 2009
SERVICE BRAKES, HYDRAULIC
I OWN A 2006 FORD FIVE HUNDRED WHICH I PURCHASED USED WITH APPROX. 12000 MILES. PRIOR TO THE PURCHASE FORD RECALLED IT AND PUT NEW BRAKE PADS AND ROTORS ON THE REAR. IT NOW HAS 29000 MILES ON IT AND THE REAR PADS ARE WORN OUT AND FORD SAYS THE ROTORS NEED REPLACING. THE BRAKES DRAG IN THE REAR. FORD SAYS THEY ARE NOT RESPONSIBLE. I HAVE RESEARCHED ON LINE AND FOUND A LARGE NUMBER OF COMPLAINTS IDENTICAL TO MINE. THIS IS A MANUFACTURER DESIGN PROBLEM AND A SAFETY HAZARD SINCE THERE ARE REPORTS OF THE BRAKES WEARING COMPLETELY INTO THE ROTOR AND LOCKING CAUSING ACCIDENTS. THE OWNER HAS NO CLUE SINCE THEY WEAR OUT SO FAST. FORD SHOULD BE HELD ACCOUNTABLE FOR THEIR DESIGN FLAW BEFORE THERE ARE DEATHS CAUSED BY THIS FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282493August 31, 2009
POWER TRAIN
WITH A/C ON I START CAR. PUT CAR IN FORWARD OR REVERSE. ENGINE SURGES THEN SETTLES DOWN, THIS IS QUITE DANGEROUS. BROUGHT IT IN FOR WARRANTY HELP. WAS INFORMED THAT IT MAY BE THROTTLE BODY AND THROTTLE BODY IS NOT COVERED IN DRIVETRAIN WARRANTY. FORD, ARE YOU KIDDING ME? VEHICLE HAS 41,170 MILES, THE WARRANTY FOR THIS ITEM APPARENTLY RAN OUT AT 36,000 MILES. THIS IS A SAFETY ISSUE MORE THAN ANYTHING. THIS IS A HUGE SAFETY ISSUE. PUTTING CAR IN GEAR AND HAVING THE ENGINE SURGE IS A RECIPE FOR DISASTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281746August 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING FOR OVER 45 MINUTES OR A REALLY HOT DAY CAR WILL BUCK AND SHAKE WHEN SLOWING DOWN. AFTER THAT IT HAS HAPPENED TWICE CAR SLIPS OUT OF GEAR THEN KICK BACK IN 30 SECONDS LATER WHILE GOING 65MPH ON HIGHWAY TRYING TO PASS SOMEONE.BROUGHT INTO DEALER SAID NEVER HEARD OF THIS AND COULD NOT REPEAT OCCURRENCE. SO UPGRADED COMPUTER FOR $ 250.00 DID NOT FIX ANYTHING ,THEN HAD TO WAIT 3 WEEKS FOR ANOTHER APPOINTMENT GOING ON THURSDAY WISH ME LUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281502August 24, 2009
FUEL SYSTEM, OTHER
CAR STALLED WHILE ACCELERATING FROM DEAD STOP OR INCREASING SPEED TO MERGE ONTO FREE. RECEIVED ERROR MESSAGE, "ENGINE FAILSAFE MODE". FIRST TWO TIMES WAS ABLE TO TURN OFF CAR AND RESTART BUT THIRD TIME WAS UNABLE TO RESTART AND WAS STUCK ON FREEWAY. PROBLEM OCCURRED THREE TIMES IN UNDER 30 DAYS. DEALER RAN DIAGNOSTIC AND FOUND THAT IT WAS AN ELECTRONIC THROTTLE PROBLEM BUT WAS UNABLE TO LOCATE PART FROM ANY LOCAL DEALER. PART WAS ON BACK ORDER AND NOT EXPECTED IN FOR ANOTHER 16 WEEKS AND WAS TOLD THAT PROBLEM COULD OCCUR AGAIN UNTIL PART WAS REPLACED. I WONDER WHY THERE IS NO RECALL IF THERE ARE ENOUGH CARS HAVING THIS SAME PROBLEM TO CAUSE A BACKLOG OF 16+ WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281338August 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A USED 2005 FORD FIVE HUNDRED IN JULY 2008. AT THE TIME THE CAR HAD 68K MILES, AND NO WARRANTY. IN JANUARY, MY CAR STARTED DOWN-SHIFTING VERY ROUGH AROUND 1000 RPM. THIS HAPPENS AT EVERY DOWN-SHIFT AFTER THE ENGINE REACHES A CERTAIN TEMPERATURE. IT ALSO SHIFTS HARD WHEN I ACCELERATE AS IF TO PASS SOMEONE ON THE INTERSTATE. FORD HAS FLASHED THE COMPUTER AND FOUND NO PROBLEMS. THEY SUGGESTED THAT I REPLACE THE VALVE BODY AND FLUID. I HAVE BEEN CHECKING MESSAGE BOARDS AND HAVE NOTICED MANY OTHER CONSUMERS ARE HAVING THE SAME EXACT ISSUE WITH THEIR FIVE HUNDREDS, TAURUSES, AND MONTEGOS WITH THE CVT TRANSMISSION. HOWEVER, NO ONE SEEMS TO HAVE FOUND A SOLUTION AT THIS TIME, AND FORD HAS NOT MADE ANY RECALLS. I REFUSE TO SHELL OUT RIDICULOUS AMOUNTS OF MONEY TO "MAYBE" FIX THIS SERIOUS TRANSMISSION ISSUE. ALSO, I AM UNABLE TO TRADE MY CAR FOR SOMETHING ELSE BECAUSE IT IS NOW COMPLETELY DEVALUED. PLEASE HELP THE HUNDREDS OF FORD CONSUMERS WHO SHARE IN THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281252August 20, 2009
AIR BAGS:SIDE/WINDOW
ON JUNE 25, 2009, OUR CLIENTS WERE DRIVING THEIR FORD 500 4DR. SEDAN WHEN THEY WERE BROADSIDED ON THE DRIVER'S SIDE. THE SIDE AIRBAGS FAILED TO DEPLOY, CAUSING AT LEAST IN SUBSTANTIAL PART, SERIOUS PERSONAL INJURIES TO THE DRIVER. THE VEHICLE WAS TOTALLY DESTROYED IN THE IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10281014August 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I'M DRIVING A 2005 FORD 500 THAT I HAVE FOUND TO BE A CRASH WAITING TO HAPPEN. CAR ONLY HAS 55K MILES ON IT AND I'M GETTING NOTHING BUT TROUBLE FROM THE TRANSMISSION. THIS IS A COMMON PROBLEM WITH FORDS CVT TRANSMISSION. HTTP://WWW.FORDFORUMS.COM/F632/MERGED-TRANSMISSION-PROBLEMS-PLEASE-POST-THEM-HERE-160576/ THE TRANSMISSION BUCKS, SKIPS AND SHAKES WHEN DECELERATING/ACCELERATING AROUND 25MPH. IT DOES THE SAME THING WHEN TRYING TO ACCELERATE FAST TO PASS SOMEONE. OR DRIVING ON A INCLINE/DECLINE. FORD HAS A SERIOUS PROBLEM HERE AND THEY ARE NOT OWNING UP TO IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280419August 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
05 FORD FIVE HUNDRED FWD. TRANSMISSION SHUDDER DOWN SHIFTING AROUND 1500 RPM FEELS ALMOST LIKE A BRAKE PROBLEM. HAPPENS MORE AND MORE OFTEN ESPECIALLY ON HOT DAYS. DEALER SERVICED TRANSMISSION 55,000 MILES CHANGING FLUID AND COMMUNICATING NO APPARENT PROBLEMS. TOTAL FAILURE 58,000 MILES NO REVERSE AT ALL ,COULD DRIVE IT ON THE TRAILER IN LOW. WILL REQUIRE A NEW TRANSMISSION FOR SURE, THIS IS THE LAST FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279545August 6, 2009
TIRES, TIRES:SIDEWALL
2007 FORD FIVE HUNDRED TIRES ARE CRACKING, LOCAL TIRE DEALER SAYS IT SHOULDN'T BE A PROBLEM....SAFETY IS NOT THEIR FIRST CONCERN I GUESS. HE SAYS THE PIRELLI P6 TIRES THAT ARE OEM ONLY HAVE 50,000 MILE RATING TO THEM, I HAVE 37,000 MILES AND THEY ARE ROTTING. TIRES KEEP GOING LOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278705July 29, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. WHENEVER THE CONTACT CHANGES GEARS ON THE TRANSMISSION, THE VEHICLE WILL SUDDENLY SURGE FORWARD. THE BRAKES MUST BE APPLIED IN ORDER TO STOP THE VEHICLE. PRIOR TO THE FAILURE, SHE NOTICED THAT THE VEHICLE WOULD SOMETIMES FAIL TO ACCELERATE AFTER COMING TO A STOP. THE FAILURE OCCURS AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 43,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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