Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10135188September 2, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES
DT: LAST SUNDAY THE CONSUMER DISCOVERED SHE HAD A FLAT TIRE. WHEN SHE ATTEMPTED TO START THE VEHICLE, THE MOTOR STARTING RACING AND MAKING A LOUD NOISE LIKE IT WAS REVVING UP. THE TRANSMISSION LIGHT CAME ON. THE CONSUMER PLACED THE VEHICLE IN PARK THEN PUT IT INTO DRIVE AND IT WOULD NOT MOVE AT ALL. THE TRANSMISSION WOULD NOT ENGAGE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHO COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THEY THINK IT WAS JUST A GLITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131033August 30, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: 2005 FORD 500 SEDAN DID NOT HAVE AN INTERMEDIATE OR SECOND GEAR FOR GEARING DOWN TO GOING DOWN MOUNTAINS. THIS WAS A SAFETY ISSUE, AND NEEDED TO BE BROUGHT TO FORD'S ATTENTION. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131942August 30, 2005
STRUCTURE
DT: CONSUMER COMPLAINED ABOUT REFLECTION OF DASHBOARD ON WINDSHIELD. THE TAN COLORED DASHBOARD REFLECTED IN THE WINDSHIELD EVEN IN THE DAYLIGHT, BUT IT WAS WORSE IN THE SUN, CAUSING POOR VISIBILITY OF FRONT WINDSHIELD. CONSUMER SAID THAT REFLECTION OF WINDSHIELD IN THE SUN LIGHT WAS VERY BAD AND VERY DANGEROUS. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127901August 5, 2005
STRUCTURE
DT: CONSUMER STATES HE HAS A NEW 2005 FORD FIVE HUNDRED. THE DASH REFLECTS SO MUCH ON THE INSIDE OF THE WINDSHIELD THAT HE CANNOT SEE THROUGH THE WINDSHIELD. HE DOES NOT KNOW IF IT IS DUE TO THE COLOR OF THE DASH OR IF IT IS THE WINDSHIELD ITSELF. THE INSIDE OF THE WINDOW IS THE SAME COLOR AS THE DASH, A TAN COLOR. HE NOTICED THIS THE FIRST SUN DAY AFTER HE BOUGHT THE CAR BACK IN FEBRUARY. THE DEALER SAID THEY COULDN'T DO ANYTHING. FORD MOTOR COMPANY SUGGESTED HE TRADE VEHICLES. HE SAYS THAT AT NIGHT AND ON CLOUDY DAYS HE CAN SEE JUST FINE. IT'S JUST WHEN THERE'S A LOT OF SUNSHINE ON THE WINDSHIELD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130161July 26, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I NOTICED SHIMMY IN FRONT END WHILE APPLYING BRAKES, AND GRINDING NOISE FROM RIGHT REAR AT THE SAME TIME.THERE WAS A SQUEAK IN THE REAR SUSPENSION GOING OVER THE SLIGHTEST BUMPS. THE CAR HAD 1443 MILES ON IT. I TOOK IT TO THE DEALER AND LEFT IT FOR THE DAY. THEIR RESPONSE WAS, CUSTOMER STATES VIBRATION WHEN BRAKING, TEST DROVE AND RESURFACED FRONT ROTORS. CUSTOMER STATES RIGHT REAR BRAKE GRABS, TEST DROVE AND COULD NOT DUPLICATE CUSTOMERS CONCERN AT THIS TIME. CUSTOMER STATES THERE IS A SQUEAK NOISE GOING OVER BUMPS, SEEMS TO BE COMING FROM THE REAR. PER SSM18479, FORD ENGINEERING IS LOOKING INTO THIS CONCERN, WE HAVE APPLIED KRYTOX GREASE TO SUSPENSION. THE 2ND VISIT TO THE DEALERSHIP, 3429 MILES ON CAR, IT HAD A HESITATION WHEN ACCELERATING, STILL HAVING RIGHT REAR BRAKE GRINDING, EXTREMELY EXCESSIVE BRAKE DUST ON RIGHT REAR WHEEL. DEALER RESPONSE, CUSTOMER STATES THERE IS A HESITATION ON ACCELERATION, TEST DROVE TO VERIFY CONCERN/VEHICLE DID HESITATE ON ROLLING TAKE OFF. DIAG. SYSTEM AND FOUND NO CODES/CHECKED PIDSALL OK CHECKED OASIS AND FOUND TSB 05 11 08 PERFORMED TSB REPROGRAMMED PCM/TCM, RECHECKED, ALL OK. CUSTOMER STATES RIGHT REAR BRAKES SEEM TO BE DRAGGING, EXCESSIVE DUST. CHECKED RIGHT REAR BRAKE FOR STICKING/CHECKED EBRAKE SYSTEM AND FOUND WORKING OK/CHECKED BRAKE CALIPER FOR BINDING AND CALIPER SLIDES AND PAD SLIDES, ALL OK. COULD NOT DUPLICATE CUSTOMERS CONCERN AT THIS TIME. THE CAR HAS 4700 MILES ON IT NOW, STILL HAS EXTREMELY HEAVY BRAKE DUST ON THE RIGHT REAR WHEEL, STILL FEELS AND SOUNDS LIKE IT IS GRINDING, STILL NO SATISFACTION WITH DEALER'S RESPONSE THAT THERE IS NOTHING WRONG WITH RIGHT REAR WHEEL/BRAKE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127792July 7, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: CONSUMER SAID THAT THE ENGINE FAILED AND CAUSED A SAFETY PROBLEM. THE VEHICLE LOST POWER WHEN PRESSING THE ACCELERATOR. THIS HAPPENED FOR A MONTH BUT HAS BEEN INTERMITTENT. THE ENGINE FELT LIKE IT WAS SKIPPING. THE SPEED THAT THE VEHICLE WAS TRAVELING WAS NOT A FACTOR NOR WERE THE ROAD CONDITIONS. THE CONSUMER TOOK VEHICLE TO DEALERSHIP TWICE BUT THE PROBLEM RECURRED. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE DEALERSHIP SUGGESTED THAT THE PROBLEM COULD BE A COMPUTER RELATED ISSUE. THE OWNER HAD THE BLACK BOX INSTALLED IN THE VEHICLE AND TURNED IT OVER TO THE DEALERSHIP THIS MORNING. THE PROBLEM HAS STILL NOT BEEN RESOLVED. OWNER IS TAKING THE VEHICLE BACK TO DEALER NEXT WEEK FOR ADDITIONAL TESTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127593July 6, 2005
SEAT BELTS:REAR/OTHER
I RECENTLY PURCHASED A NEW FORD 500 LIMITED. THIS VEHICLE HAS A PROBLEM THAT I FEEL IS A SERIOUS SAFETY ISSUE TO CHILDREN. THE SEAT BELTS IN THE REAR ARE POSITIONED IN SUCH A MANNER AS TO CROSS CHILDREN'S NECKS. THE SEAT BELTS HIT OUR 9 YEAR OLD GRANDDAUGHTER, WHO IS TALL FOR HER AGE, ON HER NECK AND WE ALSO HAVE A 6 YEAR OLD GRANDSON WHO IS VERY TALL AND THE BELT RIDES HIS KNECK EVEN WITH HIM IN A BOSTER SEAT. THIS CAR NEEDS TO BE EQUIPED WITH "COMFORT GUIDES" LIKE THE ONES FOUND IN GM CARS. IT IS NOT SAFE FOR SMALL ADULTS OR CHILDREN WHO NO LONGER NEED CAR SEATS TO RIDE IN THE BACK OF THIS VEHICLE. I BELIEVE THE PROBLEM SHOULD BE RETROFITTED BY FORD AT THEIR EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123895June 2, 2005
SUSPENSION:REAR
PROBLEMS WITH SUSPENSION ON 2005 FORD 500'S. NUMEROUS TECHNICAL SERVICE BULLETINS ADDRESS REAR BRAKE AND SUSPENSION PROBLEMS. LEMON LAW CRITERIA MEET IN COLORADO, SUBMITTED CERTIFIED MAIL AND IT TOOK FORD OVER A WEEK TO ACCEPT LETTER, ONLY AFTER I VISITED ATTORNEY GENERAL. CAR COULD NOT BE DRIVEN AT SPEED LIMIT ON I-80 CREATING A DANGEROUS SITUATION. AS OF TODAY THE CAR IS AT THE FORD DEALER AGAIN. FORD REGIONAL REP SAYS THEY WON'T TAKE IT BACK. TUESDAY 4/19/2005 MILES IN TO DEALER 2091 MILES PROBLEMS GOING TO LINCOLN, NEBRASKA, COULD NOT HOLD SPEED LIMIT ON I-80 BECAUSE OF HANDLING PROBLEMS AND SUSPENSION REPORTING VIBRATIONS AND NOISES TO DRIVER. NO TROUBLE FOUND BALANCED 1 TIRE WITH OZ OF WEIGHT. FRIDAY 5/06/2005 MILES IN TO DEALER 2523 MILES SAME STORY AS ABOVE. REPLACED REAR BRAKE PADS, MACHINED ROTORS INSTALLED FORD PART # 5F9Z-2200-B KIT BRAKE SHO FORD PART # 5G1Z-18125FA REAR STRUTS TIMES 2 LUBRICATED E-BRAKE CABLE PER FORD TSB SERVICE MANAGER TOOK FOR TEST RIDE AND PROBLEMS PERSIST WITH SERVICE MANAGER DRIVING. MONDAY 5/16/2005 MILES IN TO DEALER 2556 SAME STORY AS ABOVE FAILED TEST RIDE BY SERVICE MANAGER ON 5/06/2005 SERVICE TICKET FORD PART # 5F9Z-5500-AR ARM ASSEMBLY RIGHT REAR FORD PART # 5G1Z-5A772-B BAR STABILIZER REAR (2 TIMES) THIS TIME I HAVE BEEN WITHOUT USE OF THE VEHICLE OR LOANER SINCE FRIDAY MAY 6 2005. 11 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114184March 16, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICHLE CONSTANTLY SHIFTING. "SEARCHES" FOR FOR CORRECT GEAR. HAD COMPUTER REPLACED AND A WEEK LATER REOCCURRED. REPROGRAMMED COMPUTER AGAIN AND REOCCURRED. FORD UNABLE TO REPAIR. LOSING 6-8 MPG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114186March 16, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
VEHICHLE CONSISTENTLY FAILS TO START ON THE FIRST TRY. HARD STARTS, DIESELING, AND STALLING ARE CONSTANT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114921March 8, 2005
INTERIOR LIGHTING
THE CONSUMER'S 2005 FORD 500 PROVIDED INSUFFICIENT LIGHTING IN THE DASH. *NM THIS PROBLEM AFFECTED THE CONSUMERS VIEW OF THE SPEEDOMETER, TACHOMETER, FUEL GAUGE AND THE OIL UNIT(S). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111539February 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), VEHICLE SPEED CONTROL
UPON PUTTING THE VEHICLE IN PARK IT WILL PUT ITSELF INTO REVERSE. THIS HAPPENED TWICE. GOING DOWN HILL THE AT 50 MPH THE SPEEDOMETER WILL DROP TO 20 MPH. LOSING TWO TO TWO AND ONE HALF MILES TO A GALLON. CONTACTED THE DEALER. TOOK THE VEHICLE IN. FORD HAD THE VEHICLE FOR FOUR WEEKS. FORD STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104969January 5, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
THE FRONT WINDSHIELD DEFROSTER DOES NOT DEFROST THE DRIVER'S SIDE PROPERLY. THIS CONDITION CAUSED POOR VISIBILITY WHEN DRIVING IN INCLEMENT CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER AND THE MANUFACTURER WERE UNABLE TO RESOLVE OR CORRECT THIS ISSUE. THE CONSUMER STATED THIS CONDITION ALMOST CAUSED HIM TO BE INVOLVED IN A CRASH.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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