Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10263616March 30, 2009
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE VEHICLE EXPERIENCED A FLAT TIRE AND THE CONTACT ATTEMPTED TO REPLACE IT WITH THE MECHANICAL JACK THAT CAME EQUIPPED WITH THE VEHICLE. ONCE THE VEHICLE WAS LIFTED FROM THE GROUND, THE JACK AND TOOTH GEAR FAILED. THE VEHICLE DROPPED TO THE GROUND, BUT WAS NOT DAMAGED. THE DEALER IS REPLACING THE JACK, BUT THE CONTACT BELIEVES THAT ALL OF THE JACKS MAY BE DEFECTIVE. THE CURRENT AND FAILURE MILEAGES WERE 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262247March 18, 2009
WHEELS, TIRES, SERVICE BRAKES, HYDRAULIC
THERE WAS A RECALL ON THE BRAKES/ROTORS ON THIS VEHICLE. I HAVE HAD THEM REPLACED 2 YEARS STRAIGHT AND NOW THIS IS THE THIRD YEAR AND THE SAME PROBLEM IS DEVELOPING. THE FIRST REPLACEMENT WAS PAID FOR BY FORD. A YEAR LATER, CROWN FORD INFORMED ME THAT I WOULD HAVE TO PAY, BUT REDUCED THE COST BY ONLY CHARGING ME FOR PARTS, WHICH WAS OVER $300.00+. UPON GETTING A FRONT-END ALIGNMENT, I WAS TOLD BY FIRESTONE THAT THE REAR ROTORS WILL SOON NEED TO BE REPLACED. THERE IS A PROBLEM HERE WITH THIS CAR AND BRAKES AND I FEEL I AM BEING MISLEAD. MY FORD 2006 WAS PURCHASED IN DECEMBER 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261327March 9, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE VEHICLE. A MECHANIC STATED THAT THE BRAKE PADS WERE GRINDING INTO THE ROTORS. THE CONTACT BELIEVES THE BRAKES ARE DEFECTIVE BECAUSE OF THE LOW MILEAGE ON THE VEHICLE. THE VEHICLE WILL BE REPAIRED AT HIS EXPENSE. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND NO RECALL WAS AVAILABLE. THE CONTACT FEELS THAT A RECALL SHOULD BE ISSUED. HE DISCOVERED SEVERAL OTHER CONSUMERS WHO WERE EXPERIENCING FAILURES WITH THE BRAKE PADS AND ROTORS WITH SUCH LOW MILEAGES ON THEIR VEHICLES. THE FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 30,544.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261024March 7, 2009
ELECTRICAL SYSTEM
WE ARE HAVING A PROBLEM WITH THE INSTRUMENT CLUSTER OF OUR 2005 FORD FIVE HUNDRED. ALL THE LIGHTS ON THE DASHBOARD GO OUT. ALL THE GAUGES DROP DOWN TO ZERO. SOMETIMES THIS LASTS FOR A SECOND. SOMETIMES IT WILL GO OUT FOR HOURS. THIS IS DANGEROUS BECAUSE YOU DO NOT HAVE A SPEEDOMETER READING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260529March 3, 2009
POWER TRAIN:DRIVELINE
2005 FORD 500 - LIMITED RECEIVED A AWD MALFUNCTION WITH IN THE DASHBOARD WARNING SYSTEM. THE MALFUNCTION HAS BEEN OFF AND ON FOR THE LAST TWO WEEKS. NO APPARENT DRIVABILTY WHEN THE MALFUNCTION COMES ON. WOULD RESET IT SELF AFTER THE IGNITION IS TURNED OFF AND THE WARNING WOULD COME ON BACK ON AFTER APPROXIMATELY 25 MINS OF DRIVING. BROUGHT THE CAR TO AUTO MECHANIC AND HAD THE COMPUTER CONNECTED AND GOT A P1889 CODE, WHICH IS TO REPLACE THE OIL PUMP PRESSURE SENSOR. AFTER REPLACING THE SENSOR WITH A KIT SUPPLIED BY FORD THE WARNING STILL CAME UP THE NEXT DAY AFTER 25 MINS OF DRIVING. THAT IS WERE I AM TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260221February 27, 2009
SERVICE BRAKES, HYDRAULIC
I RECENTLY TOOK MY CAR IN FOR AN OIL CHANGE AND TIRE ROTATION ONLY TO BE ADVISED THAT I NEEDED REAR BRAKE ROTORS, REAR BRAKE PADS AND BRAKE FLUID FLUSH. THIS IS THE THIRD TIME I'VE REPLACED THE BRAKES ON THIS VEHICLE. THE VEHICLE HAS APPROX. 83,000 MILES ON IT AND I LIVE IN THE SUBURBS. I ARGUE WITH THE SERVICE TECH'S EVERY TIME THEY INSIST THAT THE BRAKES NEED TO BE REPLACED. I CAN'T BELIEVE THAT A CAR CAN GO THROUGH SO MANY BRAKES IN SUCH A SHORT PERIOD OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259452February 20, 2009
ELECTRICAL SYSTEM
FAILURE OF THE HEATING ELEMENT FOR DRIVER'S SIDE SEAT. DEALERSHIP TESTED AND FOUND HEATING ELEMENT HAS INTERMITTENT FAULT. REPAIRED WITH FORD PARTS, UNDER WARRANTY ON 11-12-07. HEATING ELEMENT FOR DRIVER'S SIDE SEAT FAILED AGAIN 2-12-09. BROUGHT INTO DEALERSHIP AND WAS TOLD THE PART IS NOT COVERED UNDER WARRANTY. AT THE COST OF APPROXIMATELY $679, DID NOT HAVE SEAT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258798February 16, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY INSTRUMENT PANEL LIGHTS WILL BLINK OFF AND ON. STARTED ABOUT 6/1/2008. DOES IT RANDOMLY IN ALL WEATHER CONDITIONS. MOSTLY ON INITITAL START UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258716February 15, 2009
EXTERIOR LIGHTING
LOW BEAM BULBS AND PLUGS ARE NOT SAFE. THEY HAVE MELTED AND MALFUNCTIONED ON BOTH SIDES. THIS SHOULD BE RECALLED. I HAVE PHOTOS OF THE DRIVER SIDE. I WORKED ON THE PASSENGER SIDE PLUG/BULB CONNECTION SEVERAL MONTHS AGO, BUT THOUGHT IT WAS AN ISOLATED INCIDENT. NOW THE PLUG ON THE DRIVER SIDE HAS BURNED UP AS WELL. I HAVE SOMEWHAT DRAMATIC PHOTOS THAT I CAN SEND YOU. *TR STEVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258500February 12, 2009
WHEELS, TIRES
HAVE 2007 FORD 500 HAD A FLAT TIRE ON RT. REAR. TOOK CAR TO DEALER TO FIX. THEY SAID IT WAS CAUSED BY A CRACKED WHEEL. POSSIBLY HITTING BUMP IN ROAD. IT HAS 18444 MILES RARELY DRIVEN AND HAS NEVER HIT A BUMP VERY HARD OR AT ALL. BUMPER TO BUMPER WILL NOT COVER THE COST, AND WE BELIEVE THIS IS A FAULTY WHEEL FROM FACTORY. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256315January 26, 2009
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. EVER SINCE THE VEHICLE WAS PURCHASED BRAND NEW IN 2006, THE CONTACT HAS BEEN EXPERIENCING BRAKE FAILURE. IN ADDITION, WHILE DRIVING 55 MPH, THE VEHICLE DECELERATES UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF SIX TIMES AND THEY REPLACED THE THROTTLE AND CHANGED THE BRAKES EACH TIME. THE VEHICLE FAILED COMPLETELY AND WAS TOWED TO HER RESIDENCE. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 45,922. UPDATED 3/3/09 *CN THE AIR BAG ILLUMINATED WHEN A PASSENGER SAT IN THE SEAT. THE SHIFTER WAS HARD TO MOVE. THE FRONT MOTOR MOUNT WAS BROKEN. UPDATED 03/04/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254903January 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, ELECTRIC, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING:ENGINE
ON JAN 8, 2009, I HAD TRAVELED APPROXIMATELY 1050 MILES FROM OKLAHOMA TO OHIO. WHILE IN OHIO, 6 INCHES OF SNOW HAD FALLEN, AND THE ROADS WERE SLICK WITH SNOW AND ICE. IN PREPARING FOR MY RETURN TRIP ON JAN 11, THE TRACTION CONTROL AND ABS WARNING LIGHTS CAME ON, AND THERE WAS A SIGNIFICANT CHANGE IN CONTROL AND BRAKING IN THE VEHICLE. UPON DRIVING FURTHER, THE TRANSMISSION WARNING LIGHT CAME ON, AND THE VEHICLE WENT INTO REVERSE WITH A HUGE "BANG" SOUND AND VIBRATION. THE VEHICLE'S CVT TRANSMISSION WOULD NOT CHANGE GEARS IN DRIVE WHEN THE TRANSMISSION LIGHT WAS ILLUMINATED. UPON TURNING THE VEHICLE OFF, AND BACK ON, ALL LIGHTS WOULD GO OFF, AND COME BACK ON WITHIN 5 MINUTES. AFTER THE 6TH RESTART, THE CHECK ENGINE LIGHT CAME ON AS WELL. THE TRANSMISSION LIGHT, AFTER A FEW RESTARTS, DID NOT COME BACK ON. HOWEVER, THE ABS, TRACTION CONTROL AND CHECK ENGINE LIGHTS STAYED ON FOR APPROXIMATELY 650 MILES. AFTER THAT TIME, ALL LIGHTS WENT OUT, BUT THE RPMS WENT FROM 2000 TO 3500 ON THEIR OWN WHILE THE VEHICLE WAS IN CRUISE CONTROL ON A FLAT ROAD. THAT CORRECTED ITSELF ABOUT 100 MILES LATER. UPON TAKING THE VEHICLE TO A DEALER ON MY RETURN, THEY TOLD ME THAT SINCE NO LIGHTS WERE ON, AND THE VEHICLE WAS NOW ACTING NORMALLY, THEY COULD NOT DUPLICATE THE PROBLEM. MY FACTORY WARRANTY EXPIRES IN 14 DAYS, AND I AM NOT SURE IF I'LL BE ABLE TO DUPLICATE THE PROBLEM TO THE DEALER BY THAT TIME. THE SERVICE DEPARTMENT BLAMED THE MALFUNCTION ON THE COLD WEATHER AND THE SNOW, BUT THE AWD VEHICLE WITH TRACTION CONTROL WAS, TO MY KNOWLEDGE, MANUFACTURED TO DEAL WITH SNOW AND COLD WEATHER. ONE DOES NOT NEED AWD, TRACTION CONTROL OR ABS DURING DRY, WARM DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254067January 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
IT STARTED OUT AS A LOUD THUMP THAT ROCKED THE CAR WHEN SHIFTING INTO GEAR... THAT HAS CONTINUED BUT NOW IT ALSO WHEN ACCELERATING HESITATES THEN YOU HEAR THE THUMP AND THEN IT WILL ACCELERATE. I HAVE HAD THIS AT MY DEALERSHIP 3 TIMES NOW AND THEY REFUSE TO FIX IT. THEY CONTINUALLY SAY THE CANNOT "RECREATE" THE PROBLEM. I ALSO HAVE A AIRLEAK IN THE CAR THAT IS SO LOUD YOU CANNOT HEAR THE RADIO WHEN DRIVING ON A INTERSTATE. THEY ARE BLAMING THAT ON THE ANTENNA ON THE OUTSIDE OF THE CAR. I HAVE LESS THEN 20,000 MILES ON THIS CAR AND A EXTENDED WARRANTY. I HAVE NO IDEA WHAT TO DO TO MAKE THEM FIX IT. I WORRY ABOUT THE SAFETY OF THIS, I HAVE A NEWBORN AND AM AFRAID IF IT IS THE TRANSMISSION, WHICH IT SOUNDS LIKE, THAT IT COULD SEIZE UP AND POSSIBLY CAUSE A ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254077January 7, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPORADICALLY, THE INSTRUMENT CLUSTER ON MY CAR FAILS. SOMETIMES THE DASHBOARD LIGHTS GO OFF, SOMETIMES ALL THE NEEDLES GOT TO "0" AND JUST TWITCH FOR A FEW SECONDS. THEN THEY COME BACK UP. THIS HAPPENS DAY AND NIGHT, WARM AND COLD. IT STARTED HAPPENING AROUND 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253829January 5, 2009
ELECTRICAL SYSTEM
I AM DRIVING A 2005 FORD FIVE HUNDRED WITH THE CHARACTERISTICS OF TSB 06-17-9 WHERE THE INSTRUMENTATION QUITS WORKING AND THEN COMES BACK. THIS HAS HAPPENED SEVERAL TIMES. HOWEVER, IN ADDITION TO THAT, SOMETIMES THE TURN SIGNALS QUIT WORKING AND WHEN THAT HAPPENS THE AIR BAG LIGHT COMES ON AND THE BACK UP LIGHT COMES ON EVEN THOUGH THE CAR IS NOT IN REVERSE. AFTER THE CAR SITS A WHILE, THIS CLEARS UP, BUT THE CHECK ENGINE LIGHT WILL BE ON. IT IS GOING IN THE SHOP IN TWO DAYS AND HOPEFULLY CAN BE FIXED, HOPEFULLY NO CHARGE. THE TURN SIGNAL ISSUE IS OBVIOUSLY A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253267December 30, 2008
TIRES
PIRELLI P6 (P225/55 R18) TIRE FAILURE ON INTERSTATE 40. THE ENTIRE TREAD AREA & ABOUT 1 INCH OF THE SIDEWALL BROKE AWAY FROM BOTH SIDEWALLS. THE REMAINING TWO SIDEWALLS STAYED ON THE RIM BUT THE TREAD CAME OFF. THE TIRES ARE ORIGINAL TO THE 2006 FORD 500 - WITH 40K MILEAGE. THE OTHER 3 TIRES APPEAR TO BE OK. ALL HAVE BEEN MAINTAINED AND ROTATED EVERY 5K MILES. FORTUNATELY THERE WAS NO WRECK - I WAS EXTREMELY LUCKY CONSIDER THE TRAFFIC SPEED. I RETRIEVED THE TREAD FROM THE ROADSIDE AFTER HAVING THE TIRE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250752December 4, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO CLOSE SECURELY. THERE WAS A MALFUNCTION WITH THE LATCH SYSTEM. THE INTERIOR DOOR HANDLE HAD TO BE HELD IN ORDER TO SECURE THE DOOR WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOUR ADDITIONAL TIMES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL; HOWEVER, THE NHTSA CAMPAIGN ID NUMBER WAS UNABLE TO BE FOUND. THE RECALL REMEDY HAS NOT CORRECTED THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 3,753.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248561November 12, 2008
SERVICE BRAKES, HYDRAULIC
2006 FORD FIVE HUNDRED, CAR HAS 40,000 MILES AND I HAVE REPLACED THE REAR BRAKE PADS TWICE SO FAR, ALSO THE ROTORS HAVE BEEN TURNED AND IN NEED OF BEING CHANGED AS OF RIGHT NOW. MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEMS WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248439November 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
HI I'M FROM MEXICO AND I GOT A PROBLEM WITH MY FORD FIVE HUNDRED 2005 TRANSMISSION WHICH I HAVE READ A LOT OF CONSUMERS ALSO GOT, IN FACT I WAS ON MY WAY TO THE JOB (IN THE CHAOTIC CITY OF MEXICO) WHEN SUDDENLY IT BEGAN TO JERK AND THEN THE CAR GOT NO TRACTION, I CANT ACCELERATE NEITHER SUSTAIN VELOCITY, FORTUNATELY THE CAR THAT WAS BEHIND ME REALIZE OF MY PROBLEM AND AWARE THE TRAFFIC TO DE-ACCELERATE, AFTER THAT I STOP THE CAR AND SEE THAT IT WAS SPILLING OIL FROM THE TRANSMISSION. I TURN IT OFF AND RESTART THE ENGINE BUT THE CAR STILL DOES NOT MOVE BY ITSELF SO I WAIT FOR THE WRECKING CRANE TO TAKE THE CAR WITH THE DEALER. WHAT IMPRESSED ME IS THAT THE CAR ONLY GOT 25,000 MILES AND IT WAS SPILLING OIL. THE TOLD ME THAT THE TRANSMISSION MUST BE CHANGED, BUT MY WARRANTY RUN OUT ON JANUARY AND THE CHANGE OF WILL HAVE A COST OF 10,000 US DOLLARS. I'M WRITING TO YOU TO CHECK WITH FORD THIS PROBLEMS CAUSE THE LOSE THE LOSE CONTROL OF THE ENGINE AND THE JERK SPILLING OIL WILL PROBABLY HAVE CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247973November 7, 2008
SERVICE BRAKES, HYDRAULIC
2005 FORD 500 REAR BRAKE PROBLEM. AT 42,469 MILES A GRINDING NOISE CAME FROM THE REAR OF THE CAR. BOTH REAR ROTORS AND PADS WERE DAMAGED AND NEEDED TO BE REPLACED. THE FRONT BRAKES WERE NOT WORN. FORD DOES NOT PAY TO CORRECT THIS WHICH IS EVIDENTLY A DESIGN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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