Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10311337February 17, 2010
AIR BAGS, SERVICE BRAKES, HYDRAULIC
TRAVELING SOUTH ON I-26 ACROSS THE TN/NC BORDER THROUGH SAM'S GAP ON A SNOWY DAY LED ME TO DRIVE VERY SLOW AND COME TO A STOP AT THE TRUCK INFORMATION AREA AT THE TOP OF THE HILL. WHEN I SAW A LARGE TRANSFER TRUCK PULL OUT ONTO THE ROAD AND PROCEED DOWN THE HILL I FELT IT WAS SAFE TO FOLLOW. THIS TRUCK WAS MOVING A LOT FASTER THAN I WAS AND I WAS "COVERING THE BRAKE" AND TAPPING IT OCCASIONALLY DOWN THE STEEP INCLINE, BUT THERE WAS ICE ON THE ROAD AND WHEN I TAPPED THE BRAKES THE CAR BEGAN TO SPIN AND HIT THE CONCRETE MEDIAN ON ALL 4 CORNERS OF THE VEHICLE WITH PRETTY STRONG FORCE. THE SEAT BELT CORRECTLY LOCKED DOWN ON THE DRIVER SIDE, BUT THE AIR BAG DID NOT DEPLOY PROPERLY. THE AIR BAG LIGHT WAS ILLUMINATED AND I COULD SMELL LIKE SOMETHING WAS BURNING. I ASSUMED THIS WAS THE COMPOUND USED IN THE AIR BAG. WHEN THE POLICE ARRIVED, I WAS GIVEN A CITATION FOR DRIVING TOO FAST FOR THE CONDITIONS AND ANOTHER BECAUSE THE INSURANCE RECENTLY LAPSED. THE TOW TRUCK DRIVER TOOK THE CAR TO THE BOTTOM OF THE HILL (DRIVING TOO FAST FOR THE CONDITIONS BY THE WAY) AND DECLARED THE CAR DRIVABLE SINCE THERE WERE NO FLUIDS LEAKING AND THE CAR WOULD STILL CRANK. THE FUEL SYSTEM HAD TO BE RESET, BECAUSE IT CORRECTLY SHUT OFF DUE TO THE IMPACT. THE SEATBELT WAS LOCKED DOWN COMPLETELY AND WOULD NOT RELEASE. SINCE THERE WAS NO SNOW BEYOND THE SAM'S GAP AREA, I DECIDED TO DRIVE HOME AND PARK THE CAR BECAUSE I DID NOT HAVE MONEY FOR A HOTEL OR FOR ADDITIONAL TOWING AND THE PERSON AT THE NC WELCOME CENTER SAID WE WERE EXPERIENCING BLIZZARD CONDITIONS. SO RATHER THAN FREEZE TO DEATH OR ASK SOMEONE ELSE TO PUT THEMSELVES IN DANGER TO COME GET ME I DROVE HIM WITH THE AIRBAG / SEATBELT LIGHTS ALARMING. THE BODY SHOP PERSON I SPOKE WITH SAID THAT I NEEDED TO DETERMINE WHAT IS WRONG WITH THE RESTRAINT/AIRBAG SYSTEM BEFORE THEY CAN WORK ON IT BECAUSE OF THE RISK OF THE SYSTEM DEPLOYING WITHOUT WARNING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10307039February 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE HAS A 2005 FORD 500 AND WE WITNESS A SUDDEN LURCH WHEN SHIFTING THE VEHICLE OUT OF PARK, ANDEVEN AT TIMES WHERE WE ARE AT A STANDSTILL. THIS HAS BEEN HAPPENING OFF AND ON FOR AT LEAST 2 YEARS. WE HAVE CONTACTED OUR LOCAL FORD DEALERSHIP AND WE KEEP GETTING TOLD ITS THE AIR FILTER BEING DIRTY. I CLEANED THE FILTER(K&N) AND REINSERTED IT IN THE VEHICLE. WE HAVE NOT HAD ANY INJURIES OR ACCIDENTS AS OF YET, BUT WE ARE AFRAID OF THE TIME WHERE IT DOES DO IT AND CAUSE AN ACCIDENT. HAVE THERE BEEN OTHER COMPLAINTS ABOUT THIS PROBLEM? *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306688February 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY VEHICLE ON A CITY ROAD DOING 30MPH WHEN THE CAR MADE A HORRIBLE EXPLODING SOUND. AFTER THAT POINT THE CAR WAS MAKING NUMEROUS GRINDING NOISES AND WOULD NOT ACCELERATE. I STOPPED AND HAD THE CAR TOWED. THE DEALER TOLD ME IT WAS ELECTRONIC AND WANTED $1800 TO FIX IT, BUT WOULD NOT GUARANTEE THAT IT WOULD FIX THE CAR. I GOT A SECOND OPINION AND THEY SHOWED ME THE INSIDE OF THE TRANSMISSION WHICH WAS IN SHRAPNEL SIZED PIECES. THE DAMAGE WAS OBVIOUSLY NOT ELECTRONIC. THE VEHICLE IS OUT OF WARRANTY BY TIME BUT ONLY HAS 33K MILES ON IT. I AM 70+ YEARS OLD AND HAVE NEVER DRIVEN THE VEHICLE IN ANY WAY THAT COULD CAUSE THIS TYPE OF DAMAGE. I HAVE SPOKEN TO SEVERAL DEALERS AND TO FORD CUSTOMER SERVICE AND NO ONE WILL HELP ME. THE REPAIR IS OVER $6000 AND I HAVE NO GUARANTEES THAT IT WILL NOT HAPPEN AGAIN. THERE IS AN OBVIOUS MASSIVE MECHANICAL DEFECT IN THE VEHICLE THAT NEEDS TO BE INVESTIGATED. I HAVE SEEN NUMEROUS COMPLAINTS ON THIS TRANSMISSION YET FORD DOES NOT SEEM TO ACKNOWLEDGE THE PROBLEM EVEN AFTER SATURN HAD THE SAME PROBLEMS ON A SIMILAR TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304666February 3, 2010
FUEL SYSTEM, OTHER
THROTTLE BODY FAILURE ON 2005 FORD FIVE HUNDRED. FIRST IDENTIFIED IN AUGUST 2009. I HAD TO WAIT 6 MONTHS FOR REPLACEMENT PART WHICH FAILED AFTER INSTALLATION. SECOND REPLACEMENT PART HAS BEEN INSTALLED BUT DOUBT IF IT WILL SOLVE PROBLEM. TOTAL COST TO DATE OVER $1000. FAULTY DESIGN WHICH FORD SHOULD HELD RESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301954January 22, 2010
ELECTRICAL SYSTEM
1. TRAVELING OUT OF TOWN ON A SPECIAL 40TH ANNIVERSARY CELEBRATION IN A 2006 FORD 500( HAS APPRX. 64,000 MILES ON IT). 2. WHILE TRAVELING WE NOTICE THE SMELL OF SMOKE, THOUGHT IT WAS COMING FROM A SOURCE OUTSIDE, NO SMOKE IN VEHICLE, PULLED OVER TO INVESTIGATE, LOOKED UNDER THE HOOD AND THERE WAS NO SMELL OF SMOKE, PROCEEDED TRAVELING AND THE SMELL OF SMOKE CONTINUE, PASSENGER NOTICE A SMALL AMOUNT OF SMOKE COMING FROM THE TRUNK WHILE LOOKING AT THE REAR WINDOW, DRIVER PULLED OVER AND POPPED THE TRUNK, THE VEHICLE BECAME ENGULFED IMMEDIATELY...80-85% OF CAR WAS DESTROYED. 3.NOTHING. FORD DEALERSHIP THAT HAS SERVICED THE VEHICLE ( OVER 25 TIMES DURING OWNERSHIP) IS DENYING ANY RESPONSIBILITY. *TR UPDATED 05/26/10 *BF ACCORDING TO THE FIRE REPORT, THE FIRE'S ARE OF ORGIN WAS IN THE REAR SECTION OF THE VEHICLE. UDATED 06/17/10 *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10301782January 21, 2010
POWER TRAIN
2005 FORD FREESTYLE...THROTTLE BODY ISSUES, WHEN THE CAR IS PUT INTO DRIVE IT JUMPS FORWARD. RPM'S RUN HIGH ON THE CAR AT ALL TIMES. THE CAR WILL ALSO JUMP IN REVERSE IT ALSO SOUNDS LIKE IT IS GOING TO DROP THE TRANSMISSION AT TIMES. THIS VEHICLE DOES THIS ALL OF THE TIME. IT ALSO WANTS TO SHUT DOWN WHEN YOU ATTEMPT TO ACCELERATE, LIKE TO GET ONTO FREEWAY FOR EXAMPLE. I HAVE SEARCHED THE INTERNET AND KNOW THIS IS NOT AN ISOLATED INCIDENT! THIS IS CLEARLY A HUGE ACCIDENT WAITING TO HAPPEN, NOT TO MENTION 800.00 DOLLARS IN REPAIRS. I WAS ALMOST KILLED IN MY 1995 FORD F-250 POWER STROKE DUE TO CAM SENSOR ISSUES, WHICH WAS RECALLED RIGHT AFTER I PAID FOR A TOW TRUCK AND REPAIRS. THIS ISSUE NEEDS SERIOUS ATTENTION BEFORE SOMEONE GETS KILLED, IF THEY HAVEN'T ALREADY! FORD NEEDS TO BE HELD ACCOUNTABLE. PLEASE PAY ATTENTION TO THIS! I WILL BE REPLACING THIS PART AS SOON AS I CAN FIND ONE. I HAVE TAKEN THIS VEHICLE TO A MECHANIC BUT NOT TO FORD DEALERSHIP YET. I NO LONGER TRUST FORD! NOT TO MENTION, I CANNOT AFFORD THEM... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299069January 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A FORD 500, I AM NOW ON MY THIRD REPLACEMENT OF A THROTTLE BODY. I HAVE FOUND OUT THAT THIS IS A COMMON PROBLEM ON THAT VEHICLE. THIS HAPPENS OUT OF NO WHERE AND IS DANGEROUS BECAUSE WHEN DRIVING THE VEHICLE IT JUMPS FORWARD AND COULD CAUSE AN ACCIDENT. NOT ONLY AM I IN DANGER BUT THOSE IN THE VEHICLE ARE AS WELL AS THOSE AROUND ME. THE PART IS ON BACK ORDER FOR MONTHS BUT I HAVE BEEN ABLE TO GET USED THROTTLE BODIES BUT THEY KEEP GOING OUT AND NONE HAVE BEEN SUCCESSFUL. I JUST PICKED MY VEHICLE UP FROM FORD 3 DAYS AGO AND ITS NOW BACK AT THE DEALERSHIP YET AGAIN. THE FIRST TIME THIS HAPPENED I GOT STRANDED OUT OF TOWN FOR 4 DAYS AND HAD TO DRIVE HALF WAY BACK TO MY HOME TOWN IN A RENTAL TO GET A USED PART AND DRIVE ALL THE WAY BACK. THIS A HUGE INCONVENIENCE THAT HAS COST TIME AND MONEY. THERE IS NO TELLING HOW LONG THIS REPAIR IS GOING TO TAKE ONCE AGAIN AND HOW MUCH MONEY I WILL HAVE TO GIVE AWAY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297510December 30, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY BETWEEN 45-50 MPH HE APPLIED PRESSURE TO THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT ACCELERATE. THEN THE VEHICLE BEGAN TO RAPIDLY ACCELERATE. THE FAILURE OCCURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS RELATED TO THE THROTTLE BODY. THE TECHNICIAN STATED THE PART WAS UNAVAILABLE UNTIL JANUARY 22,2010. THE FAILURE MILEAGE WAS 45,800. THE CURRENT MILEAGE WAS 46,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296699December 22, 2009
AIR BAGS
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING DOWN-HILL AT SPEEDS LESS THAN 50 MPH IN SNOWY AND ICY CONDITIONS THE VEHICLE SLID INTO AN EMBANKMENT HEAD-ON. NEXT THE VEHICLE CRASHED INTO A TELEPHONE POLE AND CAUSED THE REAR BUMPER TO BECOME SUBMERGED IN A DITCH. NEITHER THE FRONTAL DRIVER'S OR PASSENGER'S SIDE AIRBAGS DEPLOYED. SHE SUFFERED INJURIES TO HER BACK AND CHEST. THE POLICE ARRIVED ON THE SCENE AND A POLICE REPORT WAS FILED. NO REPAIRS WERE MADE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE 104,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10294462December 4, 2009
ENGINE AND ENGINE COOLING
THE CAR WOULD GO INTO "FAIL SAFE ENGINE MODE." I COULD NOT ACCELERATE. THIS HAPPENED SEVERAL TIMES ON THE HIGHWAY PUTTING MY LIFE AND THE LIFE OF MY FAMILY IN JEOPARDY. I SUDDENLY HAD NO POWER AT 65 MPH. I BROUGHT IT TO A FORD DEALER AND MECHANIC WHO RAN THE SYSTEM ON THE COMPUTER SPECULATING IT WAS THE THROTTLE BODY BY CLEARED DATA SO THEY COULD GATHER MORE INFORMATION. THESE COMPUTER CHECKS (3 OF THEM) COST ME MORE THAN $420.00. THEN I WAS TOLD THAT THE THROTTLE BODY WAS INDEED FAULTY. THE REPAIR COST ME $947.98 TO FIX. THE MECHANIC TOLD ME THIS SHOULD BE A FORD RECALL. HE ALSO SAID HE WOULDN'T BE SURPRISED IF IT DIDN'T TURN INTO A CLASS ACTION LAWSUIT BECAUSE THE PROBLEM IS SO COMMON. A SIMPLE GOOGLE SEARCH SHOWS HOW PREVALENT THIS PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294506December 4, 2009
STRUCTURE
I HAVE BEEN TRYING TO WORK WITH FORD REF # 366023289, AND KORUM FORD IN PUYALLUP FOR A "WATER INTRUSION" PROBLEM ON OUR FORD FIVE HUNDRED. AFTER INVESTIGATING THIS PROBLEM I SEE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I HAVE KEPT GOOD RECORDS OF THESE EMAILS AND HAVE A BILL FROM KORUM. IF YOU SEARCH FOR THE PROBLEM IT IS EVERYWHERE, AND PEOPLE ARE SUFFERING FINANCIALLY DEALING WITH IT BECAUSE FORD IS NOT HOLDING UP THEIR END. THERE IS ONE RECALL ON "DOOR LATCHES" LEADING TO SOME OF THE WATER INTRUSION, BUT IT IS SO HORRIBLE FOR THE ONES LIKE US WHO HAVE PUDDLES OF WATER IN THE DRIVER'S SIDE AND WATER IN THE DOORS SLOSHING AROUND. KORUM SUPPOSEDLY FIXED THE PROBLEM, THEN CHARGED US FOR THE FIX BECAUSE OUR EXTENDED WARRANTY HAS RAN OUT, ALTHOUGH WE'VE COMPLAINED MANY TIMES WHILE IT WAS STILL A GOOD WARRANTY. PLEASE CHECK THE "FORD FORUM", AND PLEASE TELL THE PEOPLE PAYING OUT OF POCKET THAT ALL OF US ARE HAVING TROUBLE WITH THIS ISSUE. MY HUSBAND IS NOT FEELING WELL SO I'M AFRAID THERE CAN BE MOLD/MILDEW UNDER THE WET CARPET CAUSING HEALTH PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292966November 19, 2009
FUEL SYSTEM, GASOLINE
CAR GOES TO LIMP MODE AND JERKS AND ACCELERATES ABRUPTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292318November 16, 2009
STEERING
FRONT END HAS NO LUBRICATION POINTS AND TENDS TO BIND AND GETS TO A POINT THAT YOU CANNOT TURN THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292150November 14, 2009
ENGINE AND ENGINE COOLING
NO SPECIFIC EVENTS LEANING TO FAILURE, INTERMITTENT. THE FAILURE OCCURRED INTERMITTENTLY OVER THE LAST FEW WEEKS, WHILE DRIVING CAR GOES INTO THE ENGINE FAIL SAFE MODE, TRYING TO DRIVE THE CAR IS RATHER DANGEROUS, CAR STALLS,WON'T GO, THEN SUDDENLY TAKES OFF. TOOK CAR TO DEALERSHIP TOLD, THROTTLE BODY BAD AND THE PART IS BACK ORDERED (THE #3 MOST BACK ORDERED PART OUT OF 500). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291749November 13, 2009
VEHICLE SPEED CONTROL
2006 FORD FIVE HUNDRED HAS A PROBLEM WITH THE THROTTLE BODY AND CONSUMER CAN NOT FIND THE PART TO BUY. *NJ THE CONSUMER STATED AS SHE BACKED OUT OF A PARKING LOT, SHE THOUGHT SHE HIT A CURB, BUT THERE WAS NOTHING BEHIND HER. SHE PULLED INTO TRAFFIC, BUT THE VEHICLE HAD NO SPEED. IT WAS MAKING A STRANGE NOISE AND SHE HAD NO CRUISE CONTROL. THEN A STRANGE SYMBOL APPEARED ON THE DASHBOARD. IT WAS A PICTURE OF A WRENCH. THE CONSUMER LOOKED IT UP IN THE MANUAL, AND IT SAID IT WAS THE THROTTLE BODY AND TO CALL THE DEALER AS SOON AS POSSIBLE. THE CONSUMER WAS INFORMED THE PART WAS NO LONGER BEING MADE, DUE TO THE COMPANY WHO WAS MAKING THEM FOR FORD WENT BANKRUPT AND THERE WAS NO DATE AS TO WHEN FORD WOULD BE PUTTING THE PART BACK INTO PRODUCTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291952November 12, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING BETWEEN 55-60 MPH THE VEHICLE WENT INTO SAFETY MODE. THIS CONDITIONS CAUSES THE VEHICLE TO DOWN-SHIFT. PRIOR TO THE FAILURE THE ENGINE WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE THROTTLE BODY WAS DAMAGED. ANOTHER TECHNICIAN STATED THAT THE FAILURE OF THROTTLE BODY CAUSED DAMAGES TO THE TRANSMISSION. THE TRANSMISSION WAS REPAIRED, BUT THE THROTTLE BODY WAS ON BACKORDER. A REPRESENTATIVE OF THE MANUFACTURER SPECULATED THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER OF 2009. THE CURRENT AND FAILURE MILEAGES WERE 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291423November 9, 2009
FUEL SYSTEM, GASOLINE
2007 FORD FIVE HUNDRED SURGES FORWARD IN PARKING LOTS, STOP LIGHTS, GOING FROM PARK TO DRIVE OR PARK TO REVERSE. ALMOST HITTING CARS, PEDESTRIANS WHEN IT SURGES BACKWARD AND FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291186November 5, 2009
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
IT STARTED WITH MY INSTRUMENT CLUSTER GOING OUT (NO LIGHTS, GAUGES, ANYTHING) AND IT CAN LAST ANYWHERE FROM 15 MINUTES TO HOURS. THE OTHER NIGHT MY BOYFRIEND AND I HIT A DEER AND WE WENT FROM 70 TO 50 ON IMPACT (WHICH WAS HEAD ON) AND OUR AIRBAGS DID NOT DEPLOY. HOWEVER A FEW MINUTES AFTER THE IMPACT, THE LIGHT CAME ON SAYING SOMETHING WAS WRONG WITH THE AIRBAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10290999November 4, 2009
STRUCTURE:BODY
RIGHT ROOF MOLDING WAS FOUND MISSING AFTER SOMETHING FELL OF CAR ON LOCAL TRIP. THERE IS NO WAY THIS ITEM SHOULD COME OFF UNDER NORMAL DRIVING CONDITIONS. DEALER WANTS OVER $116.00 TO REPLACE. THIS SHOULD BE A WARRANTY/RECALL ITEM SINCE IT POSES A RISK TO FOLLOWING TRAFFIC. THE FRONT WINDSHIELD TRIM FAILED AFTER JUST 5 MONTHS AND ALSO PARTIALLY BLEW OFF ON A TRIP. THERE IS A QUALITY CONTROL PROBLEM HERE. THE LEFT SIDE ROOF MOLDING ALSO SEEMS LOOSE & I'M AFRAID I AM GOING TO LOSE IT. I WANT THE DEALER TO REPLACE IT FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290880November 3, 2009
ENGINE AND ENGINE COOLING
I HAVE A 2005 FORD FIVE HUNDRED LIMITED THAT SHUTS OFF THE ENGINE WITH A SAFE ENGINE MODE. THE OBDII SHOWS A P2111 CODE THAT THE THROTTLE IS STUCK OPEN. IS THERE ANY RECALL TO THIS CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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