Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10344705July 22, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT SHE EXPERIENCED AN INTERMITTENT FAILURE IN WHICH THE VEHICLE WOULD SURGE FORWARD OR BACKWARDS WHEN SHIFTED OUT OF THE PARK POSITION. THE FAILURE OCCURRED AS SOON AS SHE TOOK HER FOOT OFF OF THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PARTS WERE ON BACK ORDER AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342856July 13, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2005 FORD FIVE HUNDRED HAS BEEN A VERY DEPENDABLE VEHICLE, EXCEPT WHEN THE COMPRESSOR WENT OUT. AFTER DOING MUCH RESEARCH, IT SEEMS THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. FORD SHOULD DO THE RIGHT THING AND REPAIR THE COMPRESSORS ON THE FORD FIVE HUNDREDS BECAUSE IT IS A VERY HIGH SAFETY CONCERN. I HAVE HAD TO DRIVE AROUND WITH NO AIR BECAUSE I CANNOT AFFORD THE REPAIR ON TOP OF THE MONTHLY PAYMENTS FOR THE CAR. IF I HAD KNOWN THAT THERE WAS AN ISSUE WITH THE COMPRESSOR GOING OUT, AND A $1200 BILL TO ENSUE, I WOULD HAVE RECONSIDERED BUYING THIS VEHICLE. ALL THE FORD FIVE HUNDRED DRIVERS, INCLUDING ME, NEED HELP ON THIS ACROSS THE BOARD REPAIR. IT IS OBVIOUSLY A MANUFACTURING ERROR AND SHOULD BE MADE RIGHT BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342273July 9, 2010
ENGINE AND ENGINE COOLING:ENGINE
MY FORD 500 HAS BEEN LUNGING FORWARD AND BACKWARD WHILE IN DRIVE AND REVERSE. IT HAS DONE IT SEVERAL TIMES IN DRIVE ALMOST CAUSING ME TO HIT THE CAR IN FRONT OF ME. IT DOES ESPECIALLY WHEN THE AIR CONDITIONER IS ON. I HAVE NOT HAD THE CARE REPAIRED AS OF THIS DATE. RESEARCH SHOW THAT THIS CURRENTLY HAPPENING TO MORE THAN A NORMAL AMOUNT OF FORD 500 OWNERS. I HAVE EMAIL FORD ABOUT THIS PROBLEM AND I AM WAITING ON A RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342041July 8, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE HIS FOOT WAS ON THE BRAKE PEDAL. THE RPMS ALSO INCREASED AND CAUSED THE VEHICLE TO LUNGE FORWARD. WHEN THE VEHICLE BEGAN TO SLOW DOWN THE RPMS INCREASED AND CAUSED THE VEHICLE TO STALL. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE THROTTLE BODY. THE DEALER ALSO STATED THAT AT THIS TIME FORD DOES NOT HAVE THE PART TO REPAIR THE VEHICLE. THE CONTACT DID NOT HAVE THE VIN WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 74000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342059July 8, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE WASHING THE VEHICLE THE CONTACT NOTICED THAT THE REAR BRAKES WERE HOTTER THAN THE FRONT BRAKES AND THEY BEGAN MAKING A SQUEAKY NOISE WHEN APPLIED AT ANY SPEED. THE FAILURE MILEAGE WAS 14000 AND THE CURRENT MILEAGE WAS 86000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341792July 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM BUYING A 2005 FORD 500 LIMITED WITH AN 6 SPD TRANSMISSION IT NOW HAS 136K MILES ON IT. IT HAS BEEN A PROBLEM EVER SINCE I PURCHASED THE VEHICLE USED FROM CROSSROADS FORD IN MEMPHIS. I HAD TO HAVE THE ENGINE REPLACED AT 54K MILES. NOW THE TRANSMISSION/TRANSAXLE IS STARTING TO SLIP AND STALL IN TRAFFIC. YOU START TO MOVE FROM A TRAFFIC LIGHT AND IT WILL GO SLOWLY THEN JUMP TO ABOUT 4K TO 6K ON THE TACHOMETER AND AT THAT POINT THE CAR STALLS AND YOU ARE ABOUT TO BE REAR ENDED BY OTHER DRIVERS DUE TO THE CAR STALLING. ACCORDING TO FORD THEY HAVE KNOWN OF THIS PROBLEM BUT ONLY OFFER SELLING YOU A NEW TRANSMISSION WHICH THEY SHOULD BE RESPONSIBLE FOR SINCE THEY BUILT THE PRODUCT EVEN IF THE FACTORY WARRANTY IS GONE. CANT AFFORD TO BUY ANOTHER CAR OR TRADE THIS ONE IN OR GET THE TRANSMISSION FIXED ACCORDING TO FORD THE REPLACEMENT IS AROUND $4600. DON'T HAVE THAT KIND OF MONEY LYING AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341906July 7, 2010
VEHICLE SPEED CONTROL
FORD FIVE HUNDRED LUNGED DRAMATICALLY AS I ATTEMPTED TO MAKE A RIGHT TURN FROM A STOPPED POSITION. I IMMEDIATELY ATTEMPTED TO BRAKE IN ORDER TO SLOW THE CAR DOWN AND YIELD TO A PEDESTRIAN THAT HAD BEGUN TO CROSS THE STREET. IT TOOK AN EXTREME AMOUNT OF PRESSURE ON THE BRAKE PEDAL IN ORDER TO FIGHT ENGINE'S ACCELERATION AND STOP THE CAR. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR ATTEMPTED TO RE-ACCELERATE HARD AGAIN, SCARING THE PEDESTRIAN ENOUGH THAT THEY WAVED ME THROUGH AND REFUSED TO CROSS UNTIL I PASSED BY. THE NEXT DAY, WHILE PARKING THE CAR IN A PUBLIC GARAGE, THE CAR SUDDENLY LURCHED FORWARD VERY HARD, AGAIN REQUIRING MAXIMUM EFFORT TO PREVENT ACCELERATING. THIS TIME I WAS HEADED INTO A CONCRETE WALL AND STOPPED 2 INCHES SHORT. FOR THE FIRST TIME, CAR ENTERED FAILSAFE MODE AND PRESENTED A CHECK ENGINE LIGHT (THIS LIGHT HAD NOT BEEN PREVIOUSLY PRESENTED). DEALER INFORMS ME COMPUTER REPORTS CODES OF P610B AND P2106. THEY WANT TO REPLACE THE THROTTLE BODY ASSEMBLY AND REPROGRAM THE PCM. WHILE I HAD EXPERIENCED THE SUDDEN ACCELERATION ISSUE INTERMITTENTLY OVER THE YEARS; I NEVER GOT RESOLUTION (UNABLE TO RECREATE THE PROBLEM) AND HAD NEVER RECEIVED A CHECK ENGINE LIGHT WITH THIS CODE BEFORE. INVESTIGATING THIS VERY EXPENSIVE REPAIR HAS LED ME TO DISCOVER THAT MY EXPERIENCE IS NOT UNIQUE AND IS A RECURRING ISSUE FOR THIS VEHICLE. FURTHER, THE COSTLY REPAIR BEING RECOMMENDED APPEARS TO BE A STOP-GAP FIX AT BEST WITH NO CERTAINTY OF ACTUALLY FIXING THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341918July 7, 2010
VEHICLE SPEED CONTROL
MONDAY, JUNE 28TH MY VEHICLE SEEMED TO SLIGHTLY ACCELERATE WHEN I WAS BACKING IT INTO A PARKING SPOT. THEN ABOUT A WEEK LATER (JULY 06TH), I WAS STOPPED IN A LINE OF OTHER VEHICLES, AND THE SAME THING HAPPENED WHERE IT WOULD ACCELERATE, ONLY THIS TIME, IT HAPPENED APPROXIMATELY 5 TIMES CONSISTENTLY. MY VEHICLE'S CHECK ENGINE LIGHT APPEARED WITH A MESSAGE THAT READ, "FAIL SAFE ENGINE MODE". THE NEXT DAY, I IMMEDIATELY TOOK IT IN TO A FORD DEALER TO HAVE IT INSPECTED. THEY SAID THAT THIS IS FREQUENT ISSUE WITH THE THROTTLE BODY AND IT'S UNSAFE TO DRIVE WITH THESE CONDITIONS. THEY ALSO MENTIONED THAT THEY HAVE SEEN A CASE WHERE A CUSTOMER'S THROTTLE WAS WIDE OPEN AND ACCELERATED UNCONTROLLABLY AND IS SHOCKED THAT IT HASN'T BEEN RECALLED YET. HE SUGGESTED IT NOT LEAVE THE LOT UNTIL THE REPAIRS WERE DONE. WE LEFT IT AT THE DEALERSHIP TO GET REPAIRED, BUT TOOK HIS ADVICE. WE BELIEVE THIS A DEFAULT IN THE MANUFACTURING OF THE THROTTLE BODY, AND CAUSING UNSAFE DRIVING CONDITIONS. WE HOPE THIS WILL GET INVESTIGATED, SO NO ONE IS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341443July 5, 2010
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
SUDDEN ACCELERATION IN BOTH FORWARD AND REVERSE. HAS OCCURRED ON FOUR (4) SEPARATE OCCASIONS. FORD DEALER CAN FIND NO CODES, THEREFORE REFUSES TO REPAIR. AS WITH MOST SUDDEN ACCELERATION PROBLEMS, I SUSPECT THE THROTTLE BODY IS DEFECTIVE. THIS IS A SERIOUS SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341095July 2, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE THE CONTACT WAS PARKING THE VEHICLE, ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION. THE FAILURE ALSO RECURRED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT WHEN THE FAILURE OCCURRED SHE WAS NOT ABLE TO USE THE TURN SIGNALS. ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL BEGAN TO SHUT ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THEY COULD NOT DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 75,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341097July 2, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED LTD AWD. THE CONTACT STATED THAT HE EXPERIENCED A SUDDEN ACCELERATION TWICE. THE FAILURE OCCURRED WHEN HE ATTEMPTED TO PARK THE VEHICLE AND AGAIN WHEN HE MADE A LEFT TURN, WITH HIS FOOT DEPRESSING THE BRAKE PEDAL. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKE UNTIL THE VEHICLE CAME TO A STOP. THE MANUFACTURER WAS CONTACTED; HOWEVER, A REPORT WAS NOT TAKEN. THE MANUFACTURER STATED THEY WERE NOT AWARE OF THE FAILURE AND TO HAVE THE FAILURE DIAGNOSED BY THE DEALER. THE FAILURE AND THE CURRENT MILEAGES WERE 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340755June 30, 2010
POWER TRAIN
WHEN SHIFTING INTO GEAR, OR WHEN TAKING FOOT OFF OF BRAKE AFTER SITTING FOR A BRIEF PERIOD, CAR LUNGES FORWARD (OR BACKWARDS) WITHOUT TOUCHING THE GAS PEDAL. THIS HAS CAUSED MANY NEAR ACCIDENTS INVOLVING BUILDINGS, OTHER AUTOS, AND PEDESTRIANS, VERY VERY DANGEROUS. FORD DEALERS CLAIM THEY CAN NEVER DUPLICATE THE PROBLEM WHILE IT IS IN THEIR SHOP. SOMEONE IS GOING TO GET HURT DUE TO FORD AND THEIR INABILITY TO DO THE RIGHT THING AND MAKE PROPER REPAIRS AT THEIR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340183June 26, 2010
STRUCTURE:FRAME AND MEMBERS
DRIVING OUR FORD FIVE HUNDRED 2005 SEL AT 30 MILES PER HOUR MY WIFE AND FELT A SUDDEN CRACK ON THE DRIVERS RIGHT REAR SIDE. I STOPPED THE CAR AND SAW THAT THE POSITION OF THE TIRE WAS NOT ADEQUATE AND SUSPECTED A DAMPER SITUATION, NOT SO. LUCKILY WE WERE 5 BLOCKS AWAY OF A FRIENDLY FORD DEALER, WE DROVE WITH PAINFULLY SQUEAKING TIRE THERE AND WHEN INSPECTED THE REAR CROSS MEMBER HAD A CRACK WHERE THE WELDING OF THE ADJUSTING CAMBER CASTER IS. WE THANKED THE LORD WE WERE NOT ON THE HIGHWAY AS IT WOULD HAVE BEEN CERTAIN DEATH. I KNOW THIS IS A STRUCTURAL FAILURE AS IS THE WHOLE REAR CROSS MEMBER PART AND BELIEVE IS SUFFICIENT FOR A RECALL OF ALL FORD FIVE HUNDRED FORD THE CAR HAS ONLY 55,000 MILES AN IS A 2005 SEL MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336315June 14, 2010
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I OWN A 2007 FORD 500 & HAVE RECENTLY BEEN HAVING A ISSUE WITH SURGING WHEN I HAVE MY CAR IN THE PARK POSITION & PUT IT IN DRIVE. THEN IT STARTED SURGING WHEN I AM IN REVERSE NOW. I SPOKE TO MY LOCAL FORD DEALERSHIP WHEN I HAD MY OIL CHANGED & THEY ADVISED THAT I HAD TO HAVE A UPDATE THAT COST $81.00 TO FIX THE PROBLEM. THEY KNEW EXACTLY ALL ABOUT THE PROBLEM WHEN I STARTED EXPLAINING IT TO THEM. IT TAKES ABOUT 1 HOUR TO FIX THE PROBLEM. I AM GOING NEXT WEEK TO HAVE IT DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335095June 7, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE SHIFTING INTO REVERSE OR DRIVE, THE ENGINE WOULD REV AND MOVE BACKWARD AT A QUICK RATE. ALSO WHEN IDLING IN TRAFFIC, IF THE CONTACT TURNED THE STEERING WHEEL LEFT OR RIGHT, THE ENGINE WOULD ALSO REV AND SHE WOULD HAVE TO DEPRESS THE BRAKE PEDAL WITH GREAT FORCE TO KEEP THE VEHICLE FROM HITTING ANOTHER ONE. THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. THE CURRENT MILEAGE WAS APPROXIMATELY 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334487June 3, 2010
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THE VEHICLE WOULD INTERMITTENTLY AND ABNORMALLY ACCELERATE WITHOUT DRIVER INTENT. THE FAILURE WOULD OCCUR WHETHER THE VEHICLE WAS IN DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS SCHEDULED FOR FURTHER DIAGNOSTIC TESTING BY THE DEALER. THE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 108,000. UPDATED 08/24/10*LJ THE CONSUMER STATED THE VEHICLE RANDOMLY ACCELERATES AT A RATE OF 65 MPH WHEN HER FOOT IS NOT ON THE GAS PEDAL. THE VEHICLE ALSO HAS WIRING PROBLEMS THAT LEADS TO THE HEADLIGHTS CAUSING THEM TO FAIL. THE WIRES OVERHEAT AND SOMETIMES FLICKERS. THE CASING MELT AS WELL AND THEN THE LIGHTS BEGIN TO SMOKE. UPDATED 08/25/10 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334339June 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH ON APRIL 15, 2009, THE VEHICLE SUDDENLY DECELERATED AND LOST POWER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE MOTOR MOUNT WAS BROKEN AND IT WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334152June 1, 2010
SEAT BELTS
2007 FORD 500 BOTH FRONT SEAT BELTS HAVE FAILED, ONE JUST NOW AND ONE ABOUT A YEAR AGO. THEY MAKE A NICE CLICK WHEN YOU ENGAGE THEM, BUT SOMETIMES WILL JUST LET GO LATER LIKE THEY WERE NOT ENGAGED AT ALL. FORD REPLACED THE ONE A YEAR AGO, AND I'M MAKING AN APPOINTMENT TO GET THIS ONE FIXED. ENGAGED OR NOT, THE SOUND OF THE CLICK IS THE SAME EITHER WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334180June 1, 2010
STRUCTURE:BODY:DOOR
2005 FORD 500 REAR DOORS FILL WITH WATER WHEN IT RAINS. WHEN DOOR IS OPENED WATER WILL DRAIN OUT THE BOTTOM OF THE DOOR. I HAVE ESTIMATED A DATE THAT I FIRST NOTICED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332580May 27, 2010
POWER TRAIN
FOR APPROXIMATELY THE PAST YEAR OUR 2005 FORD 500 HAS BEEN LURCHING WHEN SHIFTING INTO REVERSE WITH THE "WRENCH" SYMBOL ON THE DASH LIGHTING UP. I HAVE HAD THE CODES RUN AND NOTHING COMES UP. I HAVE BEEN DOING INTERNET RESEARCH ON THIS PROBLEM AND IT SEEMS THAT MANY PEOPLE HAVE REPORTED THIS ISSUE IN ONLINE FORUMS WITH MANY HAVING TO HAVE THE THROTTLE BODY REPLACED, COMPUTER REPROGRAMMED AND ACCELERATOR REPLACED. THIS ISSUE HAS NOT SHOWN UP ON FOR A RECALL BUT I DO BELIEVE IT SHOULD AS MY WIFE DRIVES THE VEHICLE AND ALMOST GOT INTO AN ACCIDENT WITH OUR THREE YOUNG CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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