Ford Escape Complaints

29,499 consumer complaints on file.

#10051589March 11, 2004
AIR BAGS
WHILE DRIVING, THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATED. THE LIGHT WOULD STAY ILLUMINATED THE REMAINDER OF THE TIME THE VEHICLE WAS BEING OPERATED. THE DEALERSHIP TRIED TO REPAIR THE VEHICLE 3 TIMES, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *JB *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061806March 10, 2004
TIRES
CONSUMER WILL PROVIDE DETAIL INFORMATION ON THE CONTINENTAL TIRES. MODEL SIZE AND THE DOT# AND THE PROBLEMS SHE HAD WITH THE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060718March 8, 2004
ENGINE AND ENGINE COOLING
VEHICLE STALLS WHILE GOING DOWNHILL AT APPROXIMATELY 35 MILES AN HOUR WITH FOOT OFF GAS. THIS IS THE THIRD OR FORTH TIME IT HAS HAPPENED. BECAUSE OF THE STALLING CONDITION, USE OF BRAKE AND STEERING IS DIFFICULT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060479March 5, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
THE RADIATOR FILL BOTTLE LOCATED TO THE RIGHT OF THE ENGINE COMPARTMENT, HAS A SENSOR THAT DETECTED WHEN THE LEVEL IS LOW IN IT. THERE IS A LIGHT THAT COMES ON ,WHEN IT IS LOW ACTIVATED IN THE DASH NEXT TO THE TACHOMETER. IT HAS TURNED ON FOR ABOUT 6 MONTHS AND WILL NOT TURN OFF, EVEN WHEN THE REFILL BOTTLE IS FILLED. THE DEALER SAYS YOU HAVE TO REPLACE THE BOTTLE AND IT HAS HAPPENED SEVERAL TIMES WITH THE ESCAPES. HE SUGGESTED I BUY A REPLACEMENT BOTTLE AT A COST OF ABOUT $62.00. THIS UNIT SHOULD NOT GO OUT AFTER ONLY ABOUT 50,000 MILES AND MISLEAD YOU TO THINK YOU ARE OUT OF FLUID. THERE NEEDS TO BE A RECALL ON THE BOTTLE TO HAVE THE DEALER FIX IT AT NO COST, SINCE IT HAS OCCURRED AT VIC BAILEY FORD A LOT OF TIMES ON THE NEW ESCAPES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060481March 5, 2004
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE TIRE JACK WAS ONLY USED 1 TIME TO CHANGE A FLAT ON THE RIGHT REAR OF THE VEHICLE,WHEN I USED IT TO JACK UP THE VEHICLE THE SCISSOR JACK CRACKED AT THE THREADS WHERE THE TUBE HOLDS THE SCREW MECHANISM. THE MATERIAL USED TO MAKE THE TIRE JACKS IS DEFECTIVE AND CAN CAUSE THE JACK TO FAIL AND FALL ON A PERSON CHANGING THE TIRE. I WENT TO THE DEALER AND THEY SAID IT IS NO LONGER UNDER WARRANTY AND I WOULD HAVE TO BUY ANOTHER. IT COSTS $55.00. THIS IS UNFAIR SINCE THE JACK WAS ONLY USED 1 TIME AND IT WAS USED IN ACCORDANCE TO THE INSTRUCTIONS ON THE TIRE WELL COVER. THE MATERIAL IS CHEAP "POT METAL" AND WILL NOT WITHSTAND THE WEIGHT OF THE ESCAPE DURING JACKING UP THE VEHICLE,BEFORE THE TUBE THAT HOLDS THE SCREW MECHANISM CRACKS,THUS CAUSING THE SCREW TO STRIP OUT AND THE JACK TO COLLAPSE UNDER THE WEIGHT OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060399March 4, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I PURCHED MY NEW VEHICLE ON 7/12/03 AND ON 3/3/04 UPON OPENING MY DRIVER DOOR, I HEARD A CLANKING NOISE AND THE DRIVER DOOR FELL OFF. UPON FURTHER INSPECTION I LOCATED THE TOP PIN INSIDE THE CAR BUT THE CLIP WAS NO WHERE TO BE FOUND. I CLOSED THE DOOR & CLIMED OUT THE PASSENGER SIDE. I CONTACTED A LOCAL FORD DEALER (NOT WHERE I PURCHASED IT FROM) TO GET IT FIXED. THEY SAID THEY HAD NEVER HEARD OF THIS AND THEY WERE VERY SUPRISED. BUT, FROM WHAT I JUST READ.... ITS HAPPENED BEFORE. I TOOK THE VEHICLE INTO THE LOCAL DEALERSHIP AND THEY DID NOT HAVE THE CLIP SO THEY JERRY-RIGGED SOMETHING TO HOLD THE PIN IN PLACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060258March 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
AT 50,000, THE TRANSMISSION BEGAN TO SHUDDER. I FOUND OUT WHY ON ESCAPE-CENTRAL, AND THEN PROCEEDED BACK TO THE DEALERSHIP. THEY INFORMED ME THAT THEY DO NOT HAVE THE MACHINE TO PERFORM THE FLUSHING, AND TO TRY SOMEWHERE ELSE. WASTED DAY ONE. I WENT TO ANOTHER FORD DEALERSHIP, AND WASTED A MORNING THERE BEFORE THEY TOLD ME THAT THEY DID NOT HAVE ONE EITHER, AND THAT I SHOULD TRY A LINCOLN MERCURY DEALER. I FINALLY GOT FED UP AND CONTACTED THE LOCAL MAZDA DEALER, WHO HAD THE MACHINE AND WAS MORE THAN WILL TO TAKE MY $150.00. HE DID NOT PERFORM THE OASIS CHANGE THOUGH. ALL WAS GOOD, AND THE ESCAPE RAN GREAT. AT 58000, THE TRANSMISSION SHUDDER REAPPEARS. I TAKE IT BACK TO DEALER ONE, WHO INFORMS ME THEY CANT SEE ANY PROBLEM. ONE WEEK LATER, I BRING IT BACK IN SAYING THAT IT IS MOST CERTAINLY THERE. I GET TO TAKE OUT THE TRANSMISSION EXPERT FOR A TEST DRIVE, AND RECREATE THE PROBLEM. HE SAYS YUP, THATS THE TORQUE CONVERTER PROBLEM. ALL THE CARS WE MAKE WITH THAT TRANSMISSION HAVE THAT PROBLEM AT SOME POINT OR ANOTHER. AS HE EXPLAINED IT BASICALLY WATER IS ATTRACTED TO THE PLATE IN THE TORQUE CONVERTER, AND ANY MOISTURE IN THE SYSTEM CAUSES IT TO SHUDDER. I ASK THE LOGICAL QUESTION OF WHAT SHOULD I DO ABOUT IT. HIS RESPONSE IS THAT HE WOULD RATHER CUT OFF HIS TWO ARMS THAN REPLACE THE TORQUE CONVERTER. 12 HOURS OF LABOR ON TOP OF THE ~$300 PART. HE SUGGESTS I GET IT FLUSHED AGAIN AND SEE IF THAT HELPS. BACK TO MAZDA&. I HAVE THE FLUSH DONE AT MAZDA LAST WEEK AND THEY ASK ABOUT THE TSB OASIS UPDATE. I SAID THAT IT WASNT DONE, AND THEY PERFORM THE UPDATE AND FLUSH THE ESCAPE. MY ESCAPE NOW RUNS WORSE THAN IT DID BEFORE, AND THE SHUDDER HAPPENS WHEN BOTH LOCKING AND UNLOCKING THE TORQUE CONVERTER. IT ACTUALLY SHAKES THE CHANGE IN MY CUPHOLDERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061254March 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPED INTO NEUTRAL AND 2ND GEAR ON ITS OWN. *PH THE GEAR INDICATOR STATED THE VEHICLE WAS STILL IN DRIVE, WHEN THE INCIDENT OCCURRED. ON A SEPARATE OCCASION, THE CONSUMER STATED WHEN HE PARKED THE VEHICLE AND THEN RETURNED, HE NOTICED THE VEHICLE WAS NOT IN THE SAME PLACE WHERE HE HAD LEFT IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057197March 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER NOTICED THE VEHICLE WAS USING EXCESSIVE FUEL AND WAS NOT SHIFTING INTO GEAR PROPERLY. AT ONE TIME, THE VEHICLE WOULD NOT GO INTO REVERSE. THE DEALER EXAMINED VEHICLE AND DETERMINED THAT TRANSMISSION WAS DEFECTIVE. THE MANUFACTURER REPLACED THE TRANSMISSION. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059975February 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TWO TRANSMISSION FAILURES. THE TRANSMISSION WAS REPLACED @ 18,118 MILES AND THEN AGAIN @ 39,933 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058873February 24, 2004
ENGINE AND ENGINE COOLING
ENGINE STALLED COMING OUT OF DRIVEWAY. I COULD NOT STEER OR USE BRAKES. ALL THE ENGINE LIGHTS CAME ON. I PUT THE TRUCK IN PARK AND IT STARTED BACK UP WITH NO PROBLEMS. I AM TAKING THE TRUCK TO THE DEALERSHIP TOMARROW. I WISH I KNEW ABOUT THE STALLING COMPLAINTS BEFORE I PUT MY TWO CHILDREN IN THE BACK SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059602February 23, 2004
AIR BAGS:FRONTAL
WHILE DRIVING BETWEEN 35 TO 40 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER WORE A SEAT BELT. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10059645February 23, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING VEHICLE STALLED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT A SENSOR NEEDED TO BE REPLACED. MECHANIC REPLACED THE SENSOR, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055224February 19, 2004
VEHICLE SPEED CONTROL
THE GAS PEDAL BECAME STUCK, WHICH EFFECTED THE SPEED CONTROL CABLE . THERE WAS A RECALL FOR THIS YEAR, MAKE AND MODEL, HOWEVER THE VEHICLE'S VIN WAS NOT INCLUDED. *JB THE DEALER REPLACED THE THROTTLE BODY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055443February 19, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER COMPLAINED ABOUT PREMATURE WEAR OF BRAKE ROTORS. *AK THE CONSUMER STATED THE ROTORS NEEDED TO BE REPLACED, THE BRAKES GAVE OFF EXCESSIVE BRAKE DUST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058316February 17, 2004
ENGINE AND ENGINE COOLING:ENGINE
FORD ESCAPE 2001.. VEHICLE STALLED SITTING AT A TRAFFIC LIGHT. NO WARNING.. FORD TELLS ME THIS PROBLEM HAPPENS WITH FORD WINDSTAR, ESCAPES,TRIBUTE.. FORD WILL NOT COVER REPAIRS AFTER 36000 MILES, EVEN WITH THE BEST EXTENDED WARRANTY FORD HAS TO OFFER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058169February 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT ROTORS ON MY 2001 FORD ESCAPE XLS 4-WD HAVE WORN DOWN VERY QUICKLY. THE ROTORS MUST BE MADE OUT OF SOME SORT OF SOFT METAL BECAUSE I HAVEN'T REPLACED MY BRAKE PADS YET AND MY ROTORS NEED TO BE REPLACED ALREADY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057949February 11, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER COMPLAINED ABOUT A BRAKE SYSTEM PROBLEM. CONSUMER HAD TO REPLACE THE BRAKES, ROTORS, AND TIE RODS EVERY 10,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057789February 10, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 35 MPH ENGINE UNEXPECTEDLY SHUT DOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057862February 10, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE BUT WAS UNABLE TO DO SO. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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