Ford Escape Complaints

29,499 consumer complaints on file.

#10064159March 30, 2004
SUSPENSION:FRONT:WHEEL BEARING
BOTH OF THE FRONT BEARING HAVE HAD TO BE REPLACED IN MY 2002 FORD ESCAPE. I BOUGHT THE VEHICLE WITH ONLY 15,000 MILES. IT NOW ONLY HAS 48,000 MILES. I BELIEVE THERE IS A DEFECT IN THE BEARINGS. MY VEHICLE ALSO TRIES TO STALL WHILE I'M DRIVING. I DID NOT REALIZE THIS WAS SUCH A PROBLEM. I BELIEVE THIS SHOULD BE ADDRESSED BY FORD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064182March 30, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOORS ON THE ESCAPE WILL LOCK THEMSELVES CLOSED. THEY WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THIS HAS HAPPENED 2 TIMES TO THIS CAR ON 2 DIFFERENT DOORS. WHAT IF THEY LOCKED IN AN EMERGENCY SITUATION AND WE COULD NOT GET OUT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065270March 30, 2004
SEAT BELTS:REAR/OTHER
THE PASSENGER SEAT BELT ON DRIVERS SIDE REAR DOES NOT LATCH PROPERLY. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065129March 29, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 45 MPH OIL LIGHT AND THE ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD, THEN, VEHICLE STALLED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064134March 29, 2004
ENGINE AND ENGINE COOLING
ENGINE STALLS AT 40 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064009March 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
PREMATURE TRANSMISSION FLUID FAILURE CAUSING A SHUDDDER IN THE TRANSMISSION AS THE GEARS SHIFT FROM 3RD TO OVERDRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064868March 25, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
NHTSA RECALL# 03V507000 SUBJECT:SEAT BELT BUCKLE COVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FREE REMEDY. THE CONSUMER ALSO ASKED THE MECHANIC TO DO AN OIL CHANGE. THE DEALER KEPT THE VEHICLE FOR A WHILE AND RETURNED THE VEHICLE TO THE CONSUMER. AFTER ABOUT THIRTY MINUTES, THE DEALER'S MECHANIC CALLED AND INFORMED THE CONSUMER THAT THE RECALL REPAIR AND THE OIL CHANGE WAS NOT DONE BECAUSE THE MECHANIC FORGOT TO DO IT. THE MECHANIC ONLY DID A DIAGNOSTIC TEST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064922March 25, 2004
ELECTRICAL SYSTEM
WHILE DRIVING THE (CRS) LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR AN INSPECTION. THE MECHANIC REPLACED A SENSOR IN THE MODULAR. THE PROBLEM STILL CONTINUED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063763March 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
COMPLETE TRANSMISSION FAILURE AT FREEWAY SPEED. NO ACCIDENT, INJURIES, OR PROPERTY DAMAGE WAS INVOLVED. THE VEHICLE A '04, FORD, ESCAPE, 2WD, AUTO, HAD 5,104 MILES AND WAS LESS THAN 90 DAYS OLD. VEHICLE WAS TOWED TO DEALERSHIP, WHICH PROMPTLY REPLACED DEFECTIVE TRANSMISSION WITH A NEW ONE. TOTAL TIME REQUIRED WAS (6) WORKING DAYS. MOST OF THE REQUIRED TIME WAS WAITING FOR THE DELIVERY OF A NEW TRANSMISSION. DEALERSHIP REPORTED THE TRANSMISSION FAILURE WAS DUE TO THE "PLANETARY BEARING". THE "NEEDLE BEARINGS" IN THE "PLANETARY BEARING" HAD FAILED. THEY DISINTEGRATED. SMALL METAL FRAGMENTS WORKED THROUGH OUT THE TRANSMISSION, RESULTING IN EXCESSIVE INTERNAL DAMAGE. TRANSMISSION WAS REPAIRED UNDER WARRANTY. ALL COSTS FOR TOWING, REPAIR, AND LOANER WERE PAID BY FORD MOTOR CO. REPAIR WORK WAS PERFORMED BY DICK MASHETER - FORD AND THEY DID A GOOD JOB. I DID REQUEST A 3YR, 36,000 MILE WARRANTY FOR THE NEW TRANSMISSION. THIS WAS DENIED. I STILL HAVE THE ORIGINAL FACTORY WARRANTY OF 3 YR, 36,00 MILES; BUT I WANTED THE CLOCK RESET FOR THE NEW TRANSMISSION. THIS WOULD HAVE EXTENDED THE WARRANTY FOR THE NEW TRANSMISSION TO 41,104 MILES. A SINGLE FAILURE MAY HAPPEN, SINCE WE DON'T LIVE IN A PERFECT WORLD. I'M FILING A COMPLAINT FOR INFORMATIONAL PURPOSES, SO THE NHTSA MAY TRACK THIS TYPE OF FAILURE AND PERHAPS DETERMINE IF IT REQUIRES FURTHER INVESTIGATION AND/OR A RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063789March 24, 2004
TIRES
REPLACEMENT OF ORIGINAL TIRES AT 23000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064676March 23, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE REPLACEMENT PART TO PERFORM SEAT BELT BUCKLE RECALL 03V507000 REPAIRS HAD NOT BEEN AVAILABLE FOR OVER A MONTH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062495March 18, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I EXPERIENCED UNCONTROLLED ACCELERATION OF THE VEHICLE AS I WAS ABOUT TO TURN INTO A PARKING SPACE AT THE LOCAL LIBRARY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062566March 18, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
2001 FORD ESCAPE XLT, MILEAGE OF < 42,000, IN OTHERWISE EXCELLENT CONDITION, PURCHASED USED, IN NOV 2003 WITH JUST OVER 36,000 MILES, NOW REQUIRES REPLACEMENT OF WORN TIE ROD ENDS. THIS IS PREMATURE FOR THE USAGE. FORD MOTOR COMPANY SHOULD BE AWARE OF THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058003March 17, 2004
SEAT BELTS:REAR/OTHER
THE REAR SEAT BELT BUCKLE ASSEMBLY DID NOT LOCK INTO PLACE DUE TO THE BUCKLE NOT ENGAGING. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062347March 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 FORD ESCAPE ROLLS BACKWARD WHEN IN DRIVE ON AN INCLINE (MODERATE TO STEEP). THE DEALER SAYS THIS IS NORMAL. I THINK THIS IS A SAFETY PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062163March 14, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MY VEHICLE HAS SUDDENLY AND WITHOUT WARNING STALLED WHILE DRIVING. LOSS OFPOWER STEERING, BRAKES, ETC. I NEARLY HIT ANOTHER VEHICLE AS I COULD NOT CONTROL THE CAR. THIS HAPPEND AT SPEEDS AROUNT 30 MPH AS EARLY AS 6000 MILES ON THE CAR. IT HAS HAPPENED A FEW TIMES AT SLOW SPEEDS OR WHILE BACKING OUT OF THE DRIVEWAY BUT WAS NOT AS SCARY AS THE ONES THAT HAPPENED WHILE TRAVELLING ON A BUSY ROAD AT 30 MPH. FIRST TIME I BROUGHT THE CAR TO THE DEALER THEY UPDATED THE PCM AND RESET THE RELAY SWITCH. THIS WAS SUPPOSED TO FIX THE PROBLEM. THE STALLING HAPPENED A FEW MORE TIMES BUT THEN AGAIN AT HIGH SPEEDS AT 37000 MILES. BROUGHT CAR TO DEALER AGAIN AND THEY UPDATED THE PCM(AGAIN) AND NOW SAY I NEED A NEW IAC VALVE. THEY ARE NOT EVEN SURE THIS WILL CORRECT THE SUDDEN ENGINE STALLING. I READ THROUGH THE HUNDREDS OF COMPLAINTS ON THE NHTSA WEBSITE AND DISCOVERED THIS IS A VERY COMMON PROBLEM. THERE IS SOMETHING VERY WRONG WITH THE COMPUTER AND NEEDS TO BE REPLACED/RECALLED IMMEDIATELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062045March 12, 2004
ELECTRICAL SYSTEM
I BOUGHT A NEW 2002 FORD ESCAPE XLT 4X4. 4 MONTHS AFTER RECEIVING IT FROM THE FACTORY, IT LOST POWER AND DIED SUDDENLY WHILE DRIVING. I PUT THE CAR IN PARK AND RESTARTED IT. I TOOK THE CAR TO A FORD DEALERSHIP AND THEY "REPROGRAMMED AND RESET THE RELAY SWITCH" SAYING THAT WOULD CORRECT THE PROBLEM. THEN LAST WEEK, I WAS TRAVELLING 30 MPH ON A BUSY ROAD WHEN THE EXACT SAME THING OCCURRED. THE ENGINE STOPPED AND I LOST ALL POWER, INCLUDING POWER STEERING. THIS WAS VERY DANGEROUS AS I WAS GOING AROUND A CURVE AND NEARLY WENT INTO THE ONCOMING LANES AND I WAS IN THE MIDDLE OF THE ROAD JUST AROUND A CURVE, WHERE A CAR COULD COME AROUND THE CORNER AND NOT BE ABLE TO STOP IN TIME BEFORE HITTING ME. LUCKILY I WAS ABLE TO COAST FOR A FEW FEET AND THEN RESTART THE CAR AGAIN. I RETURNED TO THE SAME FORD DEALERSHIP AGAIN AND THEY "REPROGRAMMED THE COMPUTER AGAIN" I HAVE HAD NEW CARS BEFORE AND HAVE NEVER HAD THIS HAPPEN OR HEARD OF THIS HAPPENING. I DO NOT FEEL IT IS SAFE TO HAVE A CAR'S ENGINE JUST STOP WHILE DRIVING AT 30 MPH ON A ROAD. I FEEL THERE IS SOMETHING DEFECTIVE WITH THE COMPUTER THAT CAME WITH THE VEHICLE AND THE COMPUTER NEEDS TO BE RECALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065304March 11, 2004
POWER TRAIN
OUT OF WARRANTY TRANSMISSION FAILED AT 49K MILES. *PH THE VEHICLE EXPERIENCED A SHUDDER SINCE 37K MILES WHICH ONLY OCCURRED A COUPLE TIMES PER MONTH. FORD FAILED TO ALERT THE CONSUMER OF THE PROBLEM. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE REPAIR. SERVICE BULLETIN#16056636254 *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062971March 11, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL STICKS. WHEN PLACING VEHICLE INTO GEAR CONSUMER MUST APPLY PRESSURE TO ACCELERATOR TO RELEASE IT. SUBSEQUENTLY, IT RELEASES SUDDENLY IN A WAY WHICH CAUSES SUDDEN ACCELERATION. WHEN CONDITIONS ARE ICY THIS COMMON PROBLEM WILL EVENTUALLY GET SOMEONE KILLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059231March 11, 2004
TIRES:TREAD/BELT
WHILE DRIVING AT HIGHWAY SPEED DRIVER HEARD A THUMPING NOISE. DRIVER PULLED OVER, AND NOTICED REAR PASSENGER SIDE TIRE TREAD SEPARATED. TWO WEEKS LATER, FRONT DRIVER'S SIDE TIRE TREAD SEPARATED. CONSUMER FELT TIRES SHOULD HAVE LASTED LONGER THAN 20, 000 MILES. GENERAL, GRABBERS AW, 225/70R15. *AK CONSUMER ALSO FELT SEVERE VIBRATION ON STEERING WHEEL WHEN TREAD SEPARATED FROM STEEL CORD. ALSO, IT WAS MEASURE BY A TIRE DEALER THAT OTHER TIRES WERE WORN AS WELL AND HAS A 400 TREAD WEAR RATING STAMPED ON THEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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