Ford Escape Complaints

29,499 consumer complaints on file.

#10069678April 22, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, AIR BAGS
WHILE DRIVING 45 MPH VEHICLE STALLED. CONSUMER WAS ABLE TO START VEHICLE AND DROVE IT HOME. THE NEXT DAY, VEHICLE WOULD NOT START. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE BATTERY. DRIVER INFORMED THE MECHANIC THAT THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON AFTER THE BATTERY WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067636April 22, 2004
FUEL SYSTEM, GASOLINE
I HAVE A 2001 FORD ESCAPE THAT THE FUEL NIDDLE DROPS VERRY FAST. THEY HAVE DONE THE REPAIR ON IT AND I STILL HAVE THE SAME PROBLEM BUT THEY REFUSED TO FIX IT AGAIN I HAVE CONTACTED AN ATTORNEY FOR THE MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068688April 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 65 MPH VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ENGINE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067532April 20, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE STARTING THE VEHICLE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER NOTIFIED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066446April 19, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN INSERTED KEY INTO IGNITION IT WOULD NOT TURN NOR START THE VEHICLE. THEREFORE, HAVING TO HAVE SUV TOWED FOR SERVICE AND HAVING THE PART REPLACED. THE TOW TRUCK DRIVER MENTIONED THAT HE HAS SEEN THIS HAPPEN ALOT IN FORD CARS/TRUCKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066250April 15, 2004
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
I HAVE A 2001 FORD ESCAPE. ABS SENSORES GOT MUD IN THEM FAILED AND BURNT OUT. I HAVE REPLACED 4 ABS SENSORSE IN 5 MONTH PERIOD. I WAS TOLD BECAUSE OF MUD GETTING IN THEM. DEALER SHIP AND FORD CUSTOMOER SERVICE TELL ME TO WASH SENSORS OFF WHEN EVER I DRIVE THROUGH THE MUD. I LIVE ON A DIRT ROAD. SO I WOULD HALF TO CRAWL UNDER THE CAR AND WASH ALL SENSORSE EVERY DAY. I GET IN MY CAR IN THE MORNING TO TAKE THE KIDS TO THE SCHOOL BUS HALF WAY THERE THE ABS WARNING LIGHT GOES ON. WHEN I GET HOME IF I CRAWL UNDER THE CAR AND WASH OUT SENSORES THE LIGHT WILL GO OFF. THEN LATER IN THE DAY WHEN I GO TO PICK UP THE KIDS THE SAME THING HAPPENS. IF I WASH THE SENSORES EVERYTIME I GO THROUGH THE MUD ABS BREAKS WILL WORK UNTILL I GET MUD IN THEM. IF I DONT WASH MUD OUT OF SENSORES EVENTUALLY THEY WILL BURN OUT. THE FORD DEALERSHIP AND FORD CUSTOMER SERVICE SAID THIS IS NORMAL MAINTANACE. I CANT BELIEVE THEY WOULD CONSIDER THAT NORMAL. I HAVE SPENT MOST OF THE TIME I HAVE OWNED THIS SUV DRIVING IT WITH OUT ABS BREAKS. I THINK THEY SHOULD FIX THIS DESIGN PROBLEM, BEFORE I GET INTO AN ACIDENT WITH OUT THE USE OF MY ABS BRAKES. I WANT PROBLEM FIXED BEFORE I HAVE AN ACCIDENT WITH NO ABS BRAKES. THEY BLAME THE PROBLEM ON ME FOR NOT KEEPING IT CLEAN. I CANT WASH IT EVERYTIME I USE IT AND I SHOULDN'T HALF TO IF THEY WOULD REDESIGN IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066126April 14, 2004
POWER TRAIN:DRIVELINE:DRIVESHAFT
2001 FORD ESCAPE PROPERLY MAINTAINED, SECOND TIME REPORTING DRIVE TRAIN NOISE. FIRST TIME DEALER REPLACED STABALIZER BAR, NOW @ 41000 MILES BOTH TIE ROD ENDS NEED TO BE REPLACED. I BOUGHT A RELIABLE CAR TO SAVE MONEY, AND NOW PUTTING MONEY INTO A 3 YEAR OLD CAR. PART ON BACK ORDER, WONDER IF ANYONE ELSE IS HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066143April 14, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
SMELL OF GAOLINE COMING THROUGH HEATER VENTS. ENGINE STALLS OR HESTTATES AT AROUND 35-40 MPH. DEALER HAS BEEN UNABLE TO FIX EITHER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066177April 14, 2004
ELECTRICAL SYSTEM
OCT 15, 2001- WHILE DRIVING DOWN A STEEP HILL IN AUSTIN, TX, MY ESCAPE SUDDENLY DIED WITHOUT WARNING. I WAS UNABLE TO STOP, STEER, OR SLOW DOWN! I COASTED INTO A PARKING LOT AT THE BOTTOM OF THE HILL AND LUCKILY AVOIDED ALL PARKED CARS OR PEOPLE (CO-WORKERS!) WALKING THROUGH THE LOT. I HAD THE CAR TOWED TO MAXWELL FORD AND WAS TOLD THAT THEY COULDN'T FIND ANYTHING WRONG WITH MY CAR! I CONTACTED THE PRESIDENT/ CEO TO EXPRESS MY CONCERN OVER WHAT COULD HAVE HAPPENED. HE DIDN'T SEEM TO BE MOVED. I PICKED UP MY CAR AND HOPED IT WAS JUST A FLUKE. TWO AND-A-HALF YEARS LATER AND NOT A SINGLE PROBLEM, UNTIL LAST WEEK (APRIL 9, 2004). I WAS DRIVING ABOUT 40MPH AROUND A CURVE AND SUDDENLY LOST ALL ABILITY TO STEER OR SLOW DOWN! ONCE AGAIN, I WAS UNBELIEVABLY LUCKY THAT I DIDN'T HURT ANYONE OR MYSELF. I WAS ABLE TO START IT AGAIN AND SAFELY PULL OVER TO THE SIDE OF THE ROAD AFTER COASTING TO A STOP. I'M GRATEFUL THAT I WASN'T REAR-ENDED OR HIT HEAD-ON WHEN I COASTED OVER THE MIDDLE LINE.... (NEVERMIND THE HEART-ATTACK I ALMOST HAD FROM THE SUDDENNESS OF THIS!) I HATE TO IMAGINE THE OUTCOME IF THIS WOULD HAVE HAPPENED 10 MINUTES EARLIER WHILE I WAS MOVING AT 55MPH IN BUSY TRAFFIC ON THE HIGHWAY OR ON THE EXIT RAMP! I HAVE AN APPT TO TAKE THE CAR IN ON FRIDAY. COINCIDENTALLY, I DISCOVERED (THIS MORNING) THAT A RECALL HAS BEEN ANNOUNCED FOR THIS VERY PROBLEM.... (2 YEARS AFTER THEY WERE MADE AWARE THAT THERE MIGHT BE AN ISSUE????) WHAT A RELIEF. SO, I'LL BE BACK ON HWY 410 IN SAN ANTONIO NEXT WEEK AFTER I PICK MY CAR UP FROM THE SERVICE DEPT --- I'LL BE THE ONE IN THE FORD ESCAPE GOING ABOUT 60MPH..... I SURE HOPE I'LL BE ABLE TO STEER OR SLOW DOWN IF I NEED TO!! AT LEAST, I'LL BE BETTER PREPARED FOR THIS "SURPRISE" FROM NOW ON ( LIKE EVERYTIME I HAVE TO DRIVE ANYWHERE)! .... NOTHING LIKE PAYING $24,000 FOR A LITTLE EXTRA STRESS AND WORRY. THANKS, FORD. YOU ARE JUST SUPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066195April 14, 2004
VEHICLE SPEED CONTROL
I PULLED INTO A PARKING SPACE AT A DRUG STORE, STOPPED, AND AS I WAS PUTTING THE CAR IN PARK, IT SURGED FORWARD OVER THE CURB AND INTO THE BUILDING. THE ENGINE THEN RETURNED TO IDLE. I PUT THE CAR IN REVERSE TO BACK OUT AND IT SURGED BACKWARD BUT I WAS ABLE TO STOP IT QUICKLY. IT AGAIN RETURNED TO NORMAL IDLE. THE CAR HAS 57K MILES AND HAD NO PRIOR PROBLEMS WITH THE ENGINE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10066928April 8, 2004
UNKNOWN OR OTHER
CONSUMER'S COUSIN IS THE OWNER OF 2001 FORD ESCAPE WHICH HAS A RECALL. SINCE THE COUSIN IS IN IRAQ, CONSUMER REQUESTED AN EXTENSION TO HAVE RECALL PERFORMED. *PH (DENEEN LEBAN ON BALF OF COUSIN BRIAN LEBAN). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063092April 8, 2004
STEERING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, AIR BAGS:FRONTAL
WHILE DRIVING AIR BAG LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE ILLUMINATION OF AIR BAG LIGHT HAPPENED IN AN INTERMITTENT BASIS. CONSUMER WAS ALSO INVOLVED IN AN ACCIDENT WHERE HIS AIR BAGS FAILED TO DEPLOY. IN ADDITION, CONSUMER EXPERIENCED NOISE IN STEERING WHEEL AND RATTLING NOISE IN EXHAUST. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10065615April 6, 2004
ELECTRICAL SYSTEM
BATTERY LIGHT IS COMING ON AND STAYING FOR UP TO 60 TO 120 SECONDS AND THEN TURNS OFF. HAD MECHANIC TEST FOR ERROR CODES BUT NO CODES ARE BEING WRITTEN. THIS HAS HAPPENED OVER AND OVER AND MORE SO IN COOLER WEATHER BUT IS NOW OCCURRING IN WARM TEMPERATURES. ENGINE HAS STALLED PREVIOUSLY AS WELL. 2002 FORD ESCAPE XLT 2WD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065602April 6, 2004
SEATS
THE DRIVER'S SEAT IN MY 2004 FORD ESCAPE CAUSES SEVERE BACK PAIN AFTER 15-20 MINUTES. THIS IS A SAFETY HAZARD, BECAUSE CONSTANTLY ADJUSTING THE SEAT CREATES A DISTRACTION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064557April 5, 2004
ENGINE AND ENGINE COOLING:ENGINE
INTERMITTENT STALLING PROBLEM OCCURS WITH MY 2002 FORD ESCAPE (V-6 ENGINE) AT SPEEDS BETWEEN 30-35 MPH AND ALWAYS WHEN I AM GOING DOWN HILL AND IN A DECELERATING SITUATION. I HAVE A 9 MILE COMMUTE ON A HILLY, CURVY 2 LANE ROAD AND DURING THE STALL I LOSE ALL POWER STEERING AND BRAKING. I HAVE HAD SOME VERY CLOSE CALLS ON CURVES WHERE I COULD EASILY HAVE LOST CONTROL AND GONE OVER AN EMBANKMENT OR HIT AN ONCOMING CAR. I HAVE ACTUALLY LEARNED TO BECOME A DEFENSIVE DRIVER MECHANICALLY BY KEEPING MY EYE ON THE RPM GAUGE WHEN I DECELERATE BECAUSE I'VE NOTICED THAT THE RPM'S SOMETIMES DROP ERRATICALLY WHEN THE CAR IS ABOUT TO STALL AND BY GIVING IT A LITTLE GAS I CAN AVOID THE STALL. THE CAR HAS BEEN BACK TO THE DEALER 3 OR 4 TIMES AND ALL TSB FIXES HAVE BEEN PERFORMED, YET THE CAR HAS STALLED AT LEAST 3 MORE TIMES SINCE THE LAST FIX. THE DEALER WANTED TO PUT A FLIGHT RECORDER ON TO HELP DIAGNOSE THE PROBLEM, BUT WANTED ME TO PUT A $500 DEPOSIT ON THE DEVICE!! WHY ISN'T FORD TAKING THIS PROBLEM MORE SERIOUSLY? FROM THE NUMEROUS COMPLAINTS I HAVE READ ON THIS SITE, IT'S OBVIOUS THAT A VERY SERIOUS PROBLEM STILL EXISTS WITH THIS CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064570April 5, 2004
UNKNOWN OR OTHER
ON MY 2001 FORD ESCAPE THE PAINT IS COMING OFF THE ROOF RACKS IN SEVERAL PLACES. ALSO THE PAINT IS BUBBLING ON THE HOOD IN SEVERAL PLACES. THE WIPER ARMS DON'T SEEM TO BE HOLDING THE PAINT AND IT'S STARTING TO LOOK FADED AND RUSTY. THE CAR IS KEPT IN A GARAGE EXCEPT AT WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064586April 5, 2004
SUSPENSION, SERVICE BRAKES, HYDRAULIC
PREMATURE BRAKE ROTOR WEAR. ROTORS AND PADS REPLACED TWICE; ONCE AT 30K MILES AND AGAIN AT 60K MILES. BRAKE MASTER CYLINDER REQUIRED REPLACEMENT AT 60K MILES. NUMEROUS FRONT-END PROBLEMS AFTER LIGHT CONVENTIONAL "ON-ROAD" DRIVING (I.E. LOOSE END LINKS, BALL JOINTS, MISALIGNMENT), WHICH IN TURN RESULTED IN PREMATURE DESTRUCTION OF TWO SETS OF TIRES. BURNING OIL SMELL IN CABIN SUPPOSEDLY UNIDENTIFIABLE AFTER NUMEROUS ATTEMPTS BY DEALER. NONE OF THE ABOVE COVERED UNDER WARRANTY. OVER $2500 IN REPAIRS AND VEHICLE IS ONLY AT 63K MILES! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064337April 1, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING DOWN RT 10 W AT 50 MPH MY 2003 FORD ESCAPE STALLED. I HAD TO SIT WITH MY HAZARDS ON, IN THE LEFT LANE OF THIS BUSY HIGHWAY, UNTIL THE POLICE COULD COME AND MOVE ME TO A SAFE PLACE. I COULD HAVE BEEN KILLED. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THE DEALERSHIP HAS HAD IT IN REPAIR FOR15 DAYS PRIOR TO THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064342April 1, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MODEL: 2002 FORD EXCAPE XLT.ENGINE STALL WITHOUT WARNING AROUND 40 MILES PER HOUR. POWER STEERING AND BRAKE FAILED TO FUNDTION.THE LATEST ONE HAPPENED ON 3/31/2004. THE LAST ONE WAS IN LATE 2002.*AK I PURCHASED THIS VEHICLE FROM MICHIGAN (VILLAGE FORD AT DEARBORN), AND USE IT IN TEXAS CURRENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064353April 1, 2004
ENGINE AND ENGINE COOLING:ENGINE
I HAVE BEEN EXPERIENCEING ALOT OF STALLING WITH MY 2001 FORD ESCAPE. IT USUALLY HAPPENS WHEN ON A DOWNGRADE OR SLOWING TO STOP. THE IDLE DROPS VERY LOW AND THE CAR STALLS. IT OFTEN STALLS WHEN SITTING AT AN IDLE ALSO. I HAVE HAD IT STALL MANY TIMES WHEN SLOWING DOWN TO MAKE A TURN. WHEN THE ESCAPE STALLS, YOU LOSE STEERING. I AM AN ACCIDENT WAITING TO HAPPEN. I FIRST STARTING STALLING IN MARCH OF 2003 AND HAVE HAD HUNDREDS OF STALLS. YESTERDAY(3/31/04) THE ESCAPE STALLED 5 TIMES IN A 2 MILE STRETCH. I AM VERY WORRIED THAT ONE DAY IT WILL STALL TURNING AT A BUSY INTERSECTION AND I WON'T BE ABLE TO RESTART FAST ENOUGH TO STOP FROM GETTING HIT OR HITTING SOMEONE OR SOMETHING ELSE. BECAUSE I AM OUT OF WARRENTY FORD WILL DO NOTHING. I KNOW THERE IS A TSB ON THIS PROBLEM, BUT I CAN'T AFFORD TO HAVE IT DONE, AND I FEEL THIS IS SOMETHING FORD SHOULD DO WHETHER YOU'RE UNDER WARRENTY OR NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape