Ford Escape Complaints

29,499 consumer complaints on file.

#10056575February 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 FORD ESCAPE HAS A CD4E TRANSMISSION WHICH HAS A LONG HISTORY OF PROBLEMS. IT BURNED UP AT 60,000 MILES WHICH IS CONSISTENT WITH MANY OTHER COMPLAINTS THAT I HAVE SEEN WITH REGARDS TO THAT MODEL. ONE WEB SITE REGISTERS 25,000 COMPLAINTS ABOUT THAT TRANSMISSION. THE PROBLEM SEEMS TO BE CONSISTENT ACROSS THE BOARD, THAT THE TRANSMISSIONS ARE NOT KEPT COOL ENOUGH AND THE MAIN SHAFT RUPTURES. THE TIME TABLE IS ALSO CONSISTENT. FORD TALKS TO ME AS IF THEY HAVE NEVER HEARD OF THE PROBLEM BEFORE. HOW CAN THEY REPLACE 25,000 OF THE SAME THING AND HAVE NEVER HEARD OF IT UNTIL I MENTION IT TO THEM? THE COST TO ME IS $3,031.00. THIS IS FAR LESS THAN THE IMPLIED LIFE OF THE PART, IN MY OPINION, AND THOSE OF EVERY TRANSMISSION PERSON I HAVE TALKED TO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056576February 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2001 ESCAPE XLS WITH V6, AUTO AND 4 WD. HAVE 29K MILES ON IT. MY TRANSMISSION IS COMPLETELY RUINED BECAUSE OF AN INTERNAL FAILURE WHICH BURNT OFF ALL THE TRANSMISSION FLUID. THIS TRANSMISSION (CD-4E) SEEMS TO HAVE A HISTORY OF PROBLEMS IN VARIOUS FORD AND MAZDA VEHICLES. IT IS RIDICULOUS THAT SOMETHING LIKE THIS IS HAPPENING FREQUENTLY. I WOULD LIKE SOMEBODY TO LOOK INTO THIS TRANSMISSION AND THE VARIOUS PROBLEMS IT HAS CREATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056355February 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
O/D LIGHT FLASHES, TRANSMISSION WILL NOT ENGAGE IN D, SOMETIMES IN 2 OR 1. REVERSE WORKS FINE. IF CAR MOVES STARTING IN 2ND GEAR, THEN IT CAN BE SHIFTED TO D AND ALL GEARS WORK NORMALLY, EVEN IF RESTARTING FROM A FULL STOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056245January 31, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, SUSPENSION:FRONT, ENGINE AND ENGINE COOLING, VISIBILITY:GLASS, SIDE/REAR
MAINTENANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055947January 28, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
ENGINE LIGHT STAYED ON. A FOUL SMELL SEEPED THROUGH THE VENTILATION. AS A RESULT CONSUMER VOMITED, AND FELT LIGHT HEADED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055862January 27, 2004
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED SIX TIMES WITHIN THE LAST 45,000 MILES. THE DEALER REPLACED THE PFE SENSOR, COOLANT, INSTRUMENT CLUSTER, THE IGNITION SWITCH, THE FRONT CRANK SEAL AND THE DPFE SENSOR. AFTER ALL THE REPAIRS THE VEHICLE CONTINUED TO STALL. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044217January 27, 2004
STRUCTURE, VISIBILITY:WINDSHIELD
THE WINDSHIELD LEAKED WATER WHEN IT RAINED. THE DEALER STATED THAT THE WINDSHIELD WAS SEPARATING FROM THE MOLDING, AND IT'S NOT A SAFETY DEFECT IT WAS NORMAL. *AK WHILE DRIVING WATER WOULD GET INSIDE THE VEHICLE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054790January 24, 2004
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT, ELECTRICAL SYSTEM
AUTO STALLED WHILE GOING 30 MPH ON A SLIGHT INCLINE. AUTO LOST ALL POWER STEERING AND ELECTRICAL. IT WAS LUCKY THAT NO ONE WAS AROUND (EARLY MORNING). WE HAD TO COAST TO SIDE, AND BECAUSE WE DIDN'T HAVE POWER STEERING I HIT THE CURB PRETTY HARD. ON THE WAY HOME IT DID THE SAME THING AT ABOUT 40 MPH. WILL TAKE THIS TO MARKEL FORD IN OMAHA, NE FOR FIX. WE HAVE 44,000 MILES, AND IF FORD CANNOT GET THIS FIXED IT WILL BE TIME TO SELL. THIS WILL BE MY FIRST AND LAST FORD, IF I HAVE TO PAY FOR THIS FIX. NOW I KNOW WHY MY FATHER TOLD ME TO BUY A TOYOTA. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10055797January 23, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE
THE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO FLOOR, THE VEHICLE STALLED AND THE CONSUMER WAS ABLE TO RESTART THE VEHICLE. THE CONSUMER WILL TAKE THE VEHICLE TO THE DEALER FOR ANALYSIS . WHEN THE PROBLEM HAPPENS AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054769January 23, 2004
AIR BAGS:FRONTAL
I WAS DRIVING ON THE INTERSTATE AT 65 MPH AND A DEER CAME OUT IN THE ROAD AND I HIT IT. THE CAR SUSTAINED ENGINE DAMAGED AND PUSHED THE HOOD UP. IT PUSHED THE ENGINE BACK AND THE AIR BAGS DID NOT DEPLOY. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10050466January 23, 2004
SUSPENSION, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING AT ANY SPEED, THE ENGINE WAS RUMBLING. THE DEALER COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK THERE WAS UNCONTROLLABLE JUMPING AND OR KICKING. THE DEALER REPLACED ONE DEFECTIVE PART AND WAS TOLD THAT THE RUMBLING NOISE WOULD NEED TO BE INVESTIGATED BY FORD ENGINEERS. FORD DID NOT KNOW WHAT WAS CAUSING THE NOISE, BUT SAY IT WAS NOT DANGEROUS. THE VEHICLE WOULD SHAKE AT CERTAIN SPEEDS AND CD'S WOULD GET STUCK IN THE CD PLAYER. *SC THE ROTORS WERE REPLACED BECAUSE THEY WERE OUT OF ROUND, THE STABILIZER END LINKS WERE REPLACED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055524January 21, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE BEING OPERATED ON AN EXPRESSWAY, THE ACCELERATOR PEDAL COULD NO LONGER BE CONTROLLED AND REMAINED IN AN OPEN AND HIGH SPEED POSITION. *PH (NAR) *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057323January 21, 2004
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER HAD PROBLEMS WITH THE VEHICLE STALLING FOUR TIMES SINCE PURCHASE. *PH THE VEHICLE WOULD START BACK UP, BUT WAS DANGEROUS. FORD REPLACED A COUPLE PARTS THAT SHOULD HAVE TAKEN CARE OF THE PROBLEM BUT IT DIDN'T. THE PROBLEM OCCURRED AGAIN BUT THE VEHICLE WAS OUT OF WARRANTY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054515January 20, 2004
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR, ENGINE AND ENGINE COOLING
2002 FORD ESCAPE ONLY 2 YEARS OLD AND FORD WILL NOT HONOR WARRANTY BECAUSE REAR WIPERS NOT WORKING AND ENGINE MAKES AND JERK AT 3K RPM, NOT PART OF WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054516January 20, 2004
VISIBILITY:GLASS, SIDE/REAR
FOR THE SECOND TIME, THE REAR WINDOW ON MY COMPANY-OWNED FORD ESCAPE HAS SHATTERED. THE TRUCK WAS PARKED IN A GARAGE DURING THIS SECOND OCCURANCE, DURING A NIGHT WHEN THE TEMPERATURES WERE IN THE TEEN'S. I'D BLAME THE COLD WEATHER, BUT THIS ALSO HAPPENED LESS THAN 6 MONTHS AGO DURING THE SUMMER WHILE DRIVING AT 65MPH ON A HIGHWAY. IN BOTH CASES, THE SHOCKS THAT HOLD THE REAR WINDOW UP WHEN OPEN, HAVE EXTENDED TO FULL LENGTH, AND AS A RESULT, SCRATCHED THE PAINT ON THE REAR TAILGATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054346January 17, 2004
ENGINE AND ENGINE COOLING
2001 FORD ESCAPE STALLED AT ABOUT 30 MPH. CAR RESTARTED AND CONTINUED. THIS WAS THE SECOND TIME THE CAR STALLED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055311January 16, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 35 MPH WHEN IT STALLED AND THE WHEELS LOCKED UP. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070763January 15, 2004
UNKNOWN OR OTHER
MY WIFE'S ESCAPE HAS PAINT PEELING OFF THE HOOD. YOU ARE ABLE TO SEE STAGES OF PEEL FROM SMALL DARKEN CRACK MARKS TO EXPOSED PRIMER. I TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THEY SAID THAT SINCE THE WARRANTY EXPIRED THEY WILL ONLY PAY 70 % OF THE COST TO REPAIR IT. WHEN THE BODY SHOP MANAGER EVALUATED THE PROBLEM HE STATED THAT THE THE FINISH IS COMING OFF AND IT LOOKS LIKE IT MAY BE A FACTORY PROBLEM. I DO NOT THINK I SHOULD HAVE TO PAY FOR SOMETHING THAT IS OF NO FAULT OF OURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070811January 15, 2004
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
MY 2003 FORD ESCAPE WHICH I PURCHASED IN APRIL OF 2003 CAUGHT FIRE IN THE ENGINE DUE TO A DEFECT IN THE FUEL INJECTORS. WITHIN 20 MINUTES THE ENTIRE FRONT END OF THE CAR WAS ENGULFED IN FLAMES AND DESTROYED. THE FLAMES ALSO PENETRATED THROUGH THE FIRE WALL WITHIN LITTLE TIME. I AM CURRENTLY WORKING WITH MY INSURANCE COMPANY AS THE CAR IS A TOTAL LOSS. AT THIS TIME I HAVE HAD NO RESPONSE TO MY CALLS TO FORD REGARDING THIS EXTREME MALFUNCTION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10071099January 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE
2 MONTHS AFTER I BOUGHT MY CAR BRAND NEW I WENT OUT TO START IT, IT WOULD NOT START AND THE EMISSION LIGHT CAME ON. THE CAR SOUNDS LIKE IT IS TRYING TO START, THE ONLY WAY I COULD GET THE CAR TO START IS HOLD THE IGNITION. I SMELLED GAS AFTER THE CAR STARTED. I INFORMED FORD ABOUT THE PROBLEM, THEY FOUND NOTHING BUT REPLACED MY STARTER EVEN THOUGH IT WASN'T THE PROBLEM. I HAVE HAD THIS CAR ALMOST 3YRS MY WARRANTY IS READY TO EXPIRE AND FORD STILL CANNOT FIX/FIND THE PROBLEM. THIS CAR HAS LEFT ME STRANDED MORE THEN ONCE, I EVEN HAD IT TOWED TO THE DEALERSHIP AFTER WORKING HRS. I WAS TOLD BY THEIR SERVICE MANAGER THE CAR STARTED, WE FOUND NOTHING WRONG. I EVEN TOLD THE DEALERSHIP THIS CAR HAS BEEN IN THE SHOP OVER 3X'S IT IS A LEMON AND I WANT A NEW CAR OR MY MONEY BACK. I WAS INFORMED ACCORDING TO FORD WE CANNOT FIND A PROBLEM THEREFORE, THE LEMON LAW DOES NOT EXIST AND FORD WILL NOT JUST TAKE THE CAR BACK. I HAVE HAD THIS CAR TO 2 FORD DEALERSHIPS, THE SAD PART THE ORGINAL PLACE I BOUGHT IT FROM TREATED MY VERY NASTY SINCE I WOULD TAKE MY CAR FOR SERVICE AT A CLOSER ONE AND HAVE THEM LOOK INTO THE PROBLEM. FORD IS FORD DOESN'T MATTER WHAT DEALER I USE DOES IT? I AM VERY DISSATISFIED AND WILL NEVER EVER BUY ANOTHER FORD AGAIN!! SOMEONE PLEASE HELP ME!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape