Ford Escape Complaints

29,499 consumer complaints on file.

#10327496April 26, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
CHECK BRAKE SYSTEM AND RED EMERGENCY LIGHT CAME ON. PRESSED BRAKES AND CAR DID NOT STOP. HIT CONCRETE WALL. 1ST TIME AT DEALERSHIP, BAD SENSOR. ORDERED NEW SENSOR, AND GOT CAR BACK. SAME DAY SAME LIGHTS CAME ON. 2ND TIME AT DEALERSHIP, CHANGED ABS MODULE. GOT CAR BACK ON 23RD AND ON THE 24TH LIGHTS CAME BACK ON AND CAR CONTINUED TO ROLL EVEN THOUGH I WAS PRESSING BRAKES. CAR IS BACK AT DEALERSHIP SINCE THE 24TH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10327340April 25, 2010
ENGINE AND ENGINE COOLING
2005 FORD ESCAPE V-6 4WD STUTTERS AND STALLS WHEN IT SLOWS TO A STOP. AT THIS TIME, ABLE TO RESTART AGAIN. VEHICLE HAS 105,000 MILES ON IT. RECENT PROBLEM, APPEARS TO BE WORSE IN COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327280April 24, 2010
SUSPENSION:FRONT
HAS BEEN A LOUD NOISE COMING FROM THE RIGHT FRONT WHEEL. THERE WAS A GREAT DEAL OF VIBRATION ON THE FLOORBOARD OF THE CAR. TOOK IT TO REPAIR SHOP AND FOUND I NEEDED A NEW WHEEL BEARING ON THE PASSENGER SIDE FRONT WHEEL. THE CAR ONLY HAS 32,393 MILES ON IT EVEN THOUGH IT'S A 2005. I BOUGHT IT NEW AND HAVEN'T DRIVEN IT HARD. WARRANTY, OF COURSE, RAN OUT 2 YEARS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327177April 23, 2010
TIRES
2007 FORD ESCAPE TIRE STEMS ARE FRACTURED, THE RUBBER IS NOT HOLDING UP. I HAVE REPLACED ONE AND NOTICED A SECOND TIRE LOOSING PRESSURE. UPON INSPECTING IT AND THE REMAINING STEMS THEY ALL REQUIRE REPLACING. THIS HAS THE POTENTIAL OF CREATING A SEVERE ACCIDENT. I FEEL THESE SHOULD BE RECALLED, NOW. MY LOCAL DEALER MENTIONED THAT FORD DID SEND A POSTCARD OUT TELLING OWNERS TO LOOK AT THEIR TIRE STEMS. HOWEVER, I DID NOT RECEIVE ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326977April 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 2003 FORD ESCAPE HAS FAILED TWICE. TALKING WITH MY TRANSMISSION GUY I AM CONVINCED THAT THE TRANSMISSION IS NOT HEAVY DUTY ENOUGH TO HANDLE THIS USAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326833April 21, 2010
VEHICLE SPEED CONTROL
DRIVING HOME, ON HIGHWAY 880, 110 MILES FROM HOME, OUR CAR LOSES ALL POWER, ACCELERATOR STOPS WORKING COMPLETELY. WE COAST TO THE SIDE OF THE HIGHWAY. TURN KEY TO OFF POSITION, START IT UP AGAIN. AS WE DRIVE OFF - ABSOLUTELY NO WARNING - CAR STOPS WORKING AGAIN AND AGAIN. THIS OCCURRED OVER A DOZEN TIMES. LOSING POWER ON HIGHWAY, WE HIT THE HAZARD LIGHTS AND TRY TO MANEUVER OVER TO THE SIDE OF THE ROAD, COASTING. THE WORST WAS COMING OVER 152, HECKER PASS. NOWHERE TO PULL OVER. WE LOST POWER MANY, MANY TIMES WITH ABSOLUTELY NO WARNING. IT TURNS OUT THE CAR NEEDED A NEW TRANSMISSION COOLING PUMP. THERE IS A TSB (08-24-5) OUT ON THIS CAR STATING THAT "THIS CONDITION MAY RESULT IN REDUCED POWER AS THE SYSTEM ACTIVATES FAIL SAFE OPERATION." THERE IS NO "REDUCED POWER" - THERE IS ABSOLUTELY NO POWER! VERY UNSAFE. WE ARE LUCKY TO HAVE SURVIVED THE DRIVE HOME. FORD IS VERY AWARE OF THIS PART BEING DEFECTIVE AND HAS DESIGNED A COMPLETELY DIFFERENT TRANSMISSION COOLING PUMP (FOUND "ON THE SHELF") TO REPLACE THE ONES THAT ARE DEFECTIVE AND GOING BAD IN THE CARS THEY SOLD. I BOUGHT THIS BRAND NEW 2007 FORD ESCAPE AND FEEL MY SAFETY HAS BEEN COMPROMISED BY FORD NOT RECALLING THIS PART THAT CAUSES SUCH AN EXTREME "FAIL SAFE" MODE AS STOPPING MY CAR ON THE HIGHWAY, REPEATEDLY. I HAVE THE "OLD" TRANSMISSION COOLING PUMP THAT WAS REMOVED FROM MY CAR THAT STOPPED WORKING. I THINK THAT FORD SHOULD REIMBURSE US FOR THE COST DIAGNOSTIC WORK AND REPLACEMENT OF THE NEW PART, INCLUDING LABOR. MY BACK HAS BEEN IN SPASMS FOR 3 DAYS NOW BECAUSE OF THE STRESS FROM THE DRIVE HOME THAT TOOK ALMOST 5 HOURS. I WOULD LIKE FORD TO REIMBURSE US FOR THE REPAIRS OF $554. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326667April 20, 2010
ENGINE AND ENGINE COOLING:ENGINE
STOP SAFELY NOW WARNING WENT OFF AND THE ENGINE LOST POWER. MY WIFE WAS FORCED TO PULL OVER TO THE SIDE OF THE FREEWAY. AFTER TURNING THE ENGINE OFF, THE CAR DID RESTART AND SHE WAS ABLE TO DRIVE HOME SAFELY. TOOK IT TO THE DEALER FOR TROUBLE SHOOTING, BUT SO FAR IT HAS BEEN ALMOST 6 HOURS AND THEY STILL HAVEN'T FIGURED OUT WHAT IS WRONG. THE OWNERS MANUAL CLAIMS THIS IS A WARNING PRIOR TO FAILURE OF THE HYBRID SYSTEM IN HER FORD ESCAPE HYBRID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326690April 20, 2010
STEERING
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. WHILE ATTEMPTING A TURN AT SPEEDS OF 10 MPH, THE STEERING WHEEL LOCKED AS THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND SHUT OFF THE ENGINE. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION AFTER TWO ATTEMPTS. THE POWER STEERING WARNING LIGHT WAS NO LONGER ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326573April 20, 2010
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
MY WIFE WAS DRIVING OUR 2008 FORD ESCAPE XLT WHEN THE ACCELERATOR BECAME HARD TO PRESS. SHE ATTEMPTED TO VARY THE AMOUNT OF PRESSURE ON THE ACCELERATOR BUT IT WAS STILL HARD TO PRESS. SHE THEN PRESSED HARDER ON THE ACCELERATOR AND IT DROPPED TO THE FIRE WALL AND DID NOT RETURN TO ITS NORMAL POSITION. SHE WAS ABLE TO SAFELY PULL OFF OF THE HIGHWAY WITHOUT INCIDENT. I CAME OUT TO THE LOCATION WHERE SHE WAS, I GOT INTO THE CAR AND I HAD TO USE THE TIP OF MY SHOE SEVERAL TIMES TO PULL THE ACCELERATOR UP BEFORE IT WOULD STAY IN ITS NORMAL POSITION. I WAS ABLE TO GET THE ACCELERATOR TO WORK NORMALLY AFTER THIS. THIS PARTICULAR PROBLEM HAS OCCURRED ONE OTHER TIME WHILE DRIVING. HOWEVER, A SIMILAR PROBLEM TO THIS OCCURS SEVERAL TIMES WHILE DRIVING. WHEN THE ACCELERATOR BECOMES HARD TO PRESS I TAP ON THE ACCELERATOR (BEFORE APPLYING NORMAL PRESS) AND I AM ABLE TO ACCELERATE NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326588April 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
NO PRIOR WARNING TRANSMISSION FAILED WHILE TRAVELING 40 MPH, MOVED TO SIDE OF ROAD, TOWED TO DEALER, TRANSMISSION WAS FILLED WITH METAL CHIPS AND WAS BURNT, REPLACEMENT TRANSMISSION INSTALLED 1/4/2010, LASTED A MONTH, WOULD LURCH WHEN STARTING OUT, WHEN ENTERING INTERSECTION IT LURCHED INTO IT, RETURNED VEHICLE TO DEALER 2/10/2010, INTERNAL CRACK WAS FOUND, NOW ON 3RD TRANSMISSION WITH NO CONFIDENCE IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326319April 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*-THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH APPROACHING A STOP SIGN. WHILE AT A COMPLETE STOP THE TRANSMISSION SLIPPED OUT OF GEAR WITHOUT ASSISTANCE. WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL, THE VEHICLE LURCHED FORWARD AND INTO THE PRIOR SELECTED GEAR. SUDDENLY, THE TIRES SCREECHED. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. ADDITIONALLY, THE GEARS WOULD LOCK AND NOT SHIFT INTO ANOTHER GEAR. ALSO, THERE WAS TRANSMISSION FLUID LEAKAGE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MALFUNCTIONS. FAILURE MILEAGE WAS 29,300. THE CURRENT MILEAGE WAS 29,592.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325937April 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
RECENTLY MY 2008 FORD ESCAPE STARTED HESITATING WHEN TAKING OFF. ALMOST CAUSED AN ACCIDENT SINCE I WAS PULLING OUT INTO TRAFFIC. TODAY AS I STOPPED AT A STOP LIGHT THE TRANSMISSION DID NOT SHIFT DOWN, IT LURCHED FORWARD AND DIED. IT APPEARS MANY 08 ESCAPE OWNERS ARE ALSO HAVING THIS PROBLEM. WHY HAS THIS NOT BEEN INVESTIGATED. SOMEONE MAY BE KILLED IF SOMETHING IS NOT DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325817April 15, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 35 MPH WITH HER FOOT STEADY ON THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED UP TO SPEEDS OF 70 MPH WITHOUT WARNING. SHE SHIFTED INTO NEUTRAL GEAR AND HAD TO USE BOTH FEET TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL, IN ORDER TO BRING THE VEHICLE TO A STOP. SHE STATED THAT THERE WAS A BURNING ODOR THROUGHOUT THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST WHICH REVEALED THAT THE VEHICLE CRUISE CONTROL CABLE HAD BROKEN AND CAUSED A SHARD OF METAL TO BECOME LODGED IN THE ACCELERATOR MECHANISM. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 73,272.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10325740April 14, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED UPON STARING THE VEHICLE, THERE WAS AN ABNORMALLY INCREASE IN ENGINE RPMS. HE PROCEEDED TO DRIVE THE VEHICLE, MERGING ONTO THE HIGHWAY. THE VEHICLE ACCELERATED WITHOUT DRIVER INTENT TO SPEEDS OF UP TO 45 MPH. THE CONTACT STATED HE HAD TO USE EXTREME FORCE ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER ADVISED THAT HE NO LONGER DRIVE THE VEHICLE UNTIL IT COULD BE INSPECTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY REPLACED THE IAC VALVE IN AN ATTEMPT TO REMEDY THE FAILURE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE SINCE THE DATE OF REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325353April 13, 2010
STEERING
WHILE SLOWING DOWN TO MAKE A TURN ONTO ANOTHER STREET, THE STEERING WHEEL 'LOCKED' AND WOULD NOT TURN. I JAMMED ON THE BRAKES TO STOP BEFORE HITTING THE VEHICLE THAT WAS WAITING TO PULL OUT. I PULLED HARD ON THE STEERING WHEEL AND IT FINALLY MOVED. AFTER THAT, IT WENT BACK TO NORMAL OPERATION. THIS IS A VERY DANGEROUS SITUATION. IT HAS NOT DONE IT SINCE, BUT MAKES ME NERVOUS WHEN DRIVING IT. I HAVE NOT CONTACTED THE FORD DEALER YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325479April 13, 2010
STRUCTURE
PAINT PEELING PREMATURELY ON 2003 FORD ESCAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325133April 12, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 FORD ESCAPE. WHEN THE VEHICLE WAS COLD, THE FUEL DOES NOT CIRCULATE PROPERLY AND CAUSED A DELAY IN THE ACCELERATOR PEDAL. THE DEALER STATED THAT WATER WAS REACHING THE THROTTLE BODY AND COULD CAUSE PROBLEMS WITH THE VEHICLE SPEED CONTROL. THE DELAY COULD ALSO CAUSE THE THROTTLE TO STICK, THE VEHICLE TO LOOSE POWER OR TO HESITATE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THE VEHICLE COULD POTENTIALLY LOOSE POWER WHILE DRIVING IN TRAFFIC. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE UNKNOWN WHEN THE COMPLAINT WAS FILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325129April 12, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STARTED THE IGNITION IN THE MORNING ON A COLD START, AND WHEN ACCELERATING THERE WAS A DELAY IN THE RESPONSE TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THERE WAS WATER IN THE THROTTLE BODY WHICH COULD CAUSE SPEED CONTROL FAILURE SUCH AS A STUCK THROTTLE. THE THROTTLE WAS REPLACED FOR THE MALFUNCTION. THE IDENTICAL FAILURE OCCURRED ON A SEPARATE OCCASION. THE CONTACT HAD CONCERN OF A POTENTIAL SAFETY HAZARD INVOLVING A COMPLETE LOSS OF POWER UNDER ACCELERATION. THE FAILURE MILEAGE WAS 12,000. THE CURRENT MILEAGE WAS 76,000. THE CONTACT STATED THERE WAS A COMPLAINT PREVIOUSLY FILED WITH THE IDENTICAL FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324854April 10, 2010
SERVICE BRAKES, ELECTRIC, ENGINE AND ENGINE COOLING
2005 FORD ESCAPE HYBRID CAR HAS 65,000 MILES ON IT WITH NO HISTORY OF BRAKE TROUBLE. COMING DOWNILL THE ABS/BRAKE LIGHTS CAME ON ALONG WITH AN ALARM AND IMMEDIATE LOSS OF THE BRAKES. HAD TO USE MECHANICAL EMERGENCY BRAKES TO STOP. CALLED DEALERSHIP NEXT MORNING TO TOW IT IN, THEN READ ON LINE TO TRY RESTARTING THE CAR THE NEXT DAY AND THE PROBLEM MIGHT BE GONE. CAR STARTED, NO BRAKE ISSUES APPARENT (NO LIGHTS, BRAKES FUNCTIONAL) SO DROVE IT TO DEALERSHIP FOR REVIEW/REPAIR. TOOK COPIES OF ONLINE RESEARCH SHOWING THIS IS AN ISSUE WITH THE CAR. DEALERSHIP CLAIMED IT WAS THE REAR AIR CONDITIONER (HOLE IN THE EVAPORATOR CORE) - THEY HAD REPAIRED THE AC 4 MONTHS PREVIOUSLY, WHICH ONLY LASTED FOR 6 WEEKS. PLANNED TO HAVE THEM REPAIR IT AT THE 65,000 MILE SERVICE ANYWAY. PAID $1033. DROVE CAR HOME THAT NIGHT AND THE ABS/BRAKE LIGHTS WENT ON, ALARM SOUNDED BUT THIS TIME NOT A TOTAL LOSS OF BRAKES. INSTEAD WHENEVER PRESSURE IS APPLIED TO THE BRAKE PEDAL, THERE IS A LOUD THUMPING NOISE FROM THE FRONT BRAKES AND SHUDDERING THROUGHOUT THE CAR. PLAN IS TO RETURN TO DEALERSHIP AFTER THE WEEKEND AND BRING LATEST RESEARCH SHOWING FAULTY HCU UNITS HAVE BEEN FOUND TO BE AN UNDERLYING CAUSE, WHICH FORD IS DENYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324851April 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
LEFT FRONT AXLE SHAFT BROKE AND SEAL TO TRANSMISSION WAS LEAKING FLUID CAR HAD 14,516 MILEAGE REPLACED SHAFT AND SEAL AND BUSHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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