Ford Escape Complaints

29,499 consumer complaints on file.

#10321263March 21, 2010
VEHICLE SPEED CONTROL
I LIVE IN VIRGINIA AND FRIDAY MORNING GOT UP AND THERE WAS FROST ON THE WINDSHIELD. I GOT IN THE 2005 FORD ESCAPE LET IT WARM UP FOR ABOUT 5 MINS. DROVE APPROX 1 & 1/2 MILES STOPPED AT A STOP SIGN TO TURN OUT ON A MAIN ROAD AND PRESSED THE GAS PEDAL AND THE VEHICLE WOULD NOT MOVE. I LET IT ROLL BACKWARDS TO A SAFE PLACE AND TURNED IT OFF. I TRIED IT MANY TIMES FOR OVER 30 MINUTES AND IT FINALLY WORKED. THIS HAPPENS MORE OFTEN IN COLD WEATHER BUT USUALLY AFTER 5 MINS. IT WILL WORK. THIS TIME WAS DIFFERENT AND MORE SCARY AS I WAS ATTEMPTING TO PULL OUT ON TO A MAIN ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320640March 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 FORD ESCAPE PURCHASED APRIL 2009. NOTICED TRANSMISSION WAS SLIPPING OUT OF GEAR WHEN SHIFTING INTO REVERSE TO BACK OUT OF DRIVING. THOUGHT THIS MAY HAVE BEEN MY ERROR FOR NOT STEPPING ON BRAKE PEDAL COMPLETELY. MARCH 2010, MILEAGE ABOUT 20,000 STARTED HAVING PROBLEMS WITH TRANSMISSION WHEN I ACCELERATE AT HIGHWAY SPEEDS. WHILE PRESSING ON THE GAS AT HIGHWAY SPEEDS THE TRANSMISSION SLIPS INTO NEUTRAL OR STARTS JERKING AND WILL NOT ACCELERATE AND THE ENGINE REVS UP WITH NO ERROR LIGHTS COMING ON. CALLED DEALER TO SCHEDULE AN APPOINTMENT, SOONEST THEY COULD GET ME IN IS MARCH 22, 2010. WHEN I WAS MAKING THE APPOINTMENT THE SERVICE REPRESENTATIVE TOLD ME THAT THE PROBLEM WAS PROBABLY LOW ON TRANNY FLUID. CHECKED THE TRANNY FLUID WHEN I HAD MY OIL CHANGED ON MARCH 13, 2010 AND IT WAS LOW, SERVICE TECH ADDED MORE TRANSMISSION FLUID BUT THE PROBLEM REAPPEARED THE SAME AND IS GETTING WORSE. THE POTENTIAL FOR AN ACCIDENT AT HIGHWAY SPEEDS IS QUITE POSSIBLE IF YOU ARE UNABLE TO ACCELERATE WHEN ENTERING THE ON RAMP AND A SEMI TRUCK IS IN THE SAME LANE. I'VE NOTICED OTHER COMPLAINTS ADDRESSING THE SAME ISSUE. DEFINITELY THERE SEEMS TO BE A PROBLEM WITH THE 2009 FORD ESCAPE TRANSMISSIONS. I'LL SEE WHAT THE DEALER SAYS AND IF THEY CAN FIX THE PROBLEM. MORE IMPORTANTLY, THE SERVICE REP TOLD ME THAT THERE IS NO RECALL ON THIS ISSUE BUT SHE HAS BEEN HAVING ALOT OF ESCAPES COMING IN FOR THE SAME PROBLEM. WILL UPDATE THIS COMPLAINT AFTER MY VEHICLE IS LOOKED AT AND DIAGNOSED. I'LL ALSO DO SOME RESEARCH ONLINE TO SEE IF THERE IS ANY OTHER INFORMATION AVAILABLE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320648March 18, 2010
LATCHES/LOCKS/LINKAGES, VEHICLE SPEED CONTROL
GAS PEDAL STICKS AND IT WONT LET ME ACCELERATE FROM TIME TO TIME. IT HAPPEN MOST OF THE TIME IN THE EARLY MORNING WHEN ITS STILL COOL OUTSIDE. ALSO THE REAR DRIVER SIDE DOOR LOCK STICKS FROM TIME TO TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316470March 16, 2010
AIR BAGS:SIDE/WINDOW
LETTER ON BEHALF OF CONSTITUENT REQUEST ASSISTANCE RE HIS 2010 FORD ESCAPE SUV AND THE UNINTENDED DEPLOYMENT OF THE SIDE CURTAIN-IMPACT AIRBAGS; REPLY ATTN: GEORGETOWN, DE DISTRICT OFFICE. *KB THE CONSUMER STATED THERE WAS NO DAMAGE TO THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320127March 16, 2010
UNKNOWN OR OTHER
2005 GAS PEDAL ACCELERATION ACCIDENT IN 2001 FORD ESCAPE . UPON STARTING CAR IT ACCELERATED BY ITSELF , AND I COULD NOT GET IT TO STOP. IT SPED UP TO AT LEAST 40MPH WITH A MIND OF ITS OWN. I CRASHED INTO A BRICK WALL AND IT TOOK THE JAWS OF LIFE TO TEAR OPEN THE CAR TO GET ME OUT. I AM TOTALLY DISABLED NOW WITH A SEVERELY SHATTERED FOOT AND ANKLE. I HAVE A METAL PLATE IN MY LEG NOW. *TR
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10320016March 15, 2010
FUEL SYSTEM, GASOLINE
GAS GAUGE READS BETWEEN 1/2 & 1/4, CAR RAN OUT OF GAS THIS MORNING. AAA BROUGHT GAS, I WENT TO A GAS STATION AND FILLED THE TANK. GAS GAUGE STILL READS ONLY 1/2 FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319582March 14, 2010
STEERING
LOST COMPLETE STEERING CONTROL TWICE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319432March 13, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2002 FORD ESCAPE THAT HAS A RECALL ON THE BRAKE MODULE, I TRIED TO GET FORD TO PAY FOR THE REPAIR. I HAD TWO CERTIFIED MECH,TELL ME FORD HAS A RECALL ON THE BRAKE MODULE AND IT IS A DEFECTIVE FROM MANUFACTURE. I ASKED FORD TO JUST REPLACE THE PART AND I WOULD PAY FOR THE LABOR,THEY REFUSE TO HELP. IHAD TO FIX MASTER CYCLINDERALSO. PLUS ALL FOUR CATALYTIC CONVERTS WHICH WAS ON A RECALL I PAID FOR REPAIRS MYSELF. I WANT FORD TO PAY ME FOR ALL RECALL REPAIRS. FORD NEEDS TO STOP LYING TO THE PEOPLE AND JUST FIX THE MISTAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319481March 13, 2010
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
HAVE AT DIFFERENT TIMES THE MOTOR REEVES. SOMETIMES WHEN THE CRUISE IS SET, AND SOMETIMES WHEN IT'S IN PARK. NEVER KNOW WHAT MAKES IT HAPPEN OR WHEN IT'S GOING TO HAPPEN. DO HAVE WITNESSES AT THE LAST TIME THIS HAPPENED. HAPPENED TO BE AT THE SCENE OF AN ACCIDENT, PULLED UP AND STOPPED, ONLY TO HAVE THIS HAPPEN. WHICH THE PARAMEDICS HAPPENED TO HEAR IT AND GOT VERY CONCERNED. ALTHOUGH IT'S HAPPENED BEFORE SEVERAL TIMES, THE EMT'S STRONGLY URGED US TO REPORT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319122March 12, 2010
VEHICLE SPEED CONTROL, POWER TRAIN
AT THE SHIFT LEVEL OF 40 TO 45 MPH THE GAS PEDAL VIBRATES. IT IS MOST PRONOUNCED DURING THE FIRST SHIFT OF THE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319247March 12, 2010
ENGINE AND ENGINE COOLING
MY FORD HYBRID ESCAPE (GAS) ENGINE SHUT DOWN AS I WAS ACCELERATING ONTO THE HIGHWAY. THE DRIVE POWER WAS COMPLETELY LOST. THE CAR CONTINUED COASTING AND I GOT THE MESSAGE STOP SAFELY NOW. I PULLED OFF TO THE SHOULDER, STOPPED AND SHUT OFF THE CAR. I THEN RESTARTED THE CAR AND IT FUNCTIONED NORMALLY. THE FAILURE HAS NOT HAPPENED (AFTER ABOUT 100 MILES) SINCE THE ONE INCIDENT. I HAVE DRIVEN THE CAR TO A FORD DEALER FOR DIAGNOSIS. THE UN-COMMANDED ENGINE SHUT DOWN WITHOUT ANY PRELIMINARY WARNING SEEMS LIKE A HAZARDOUS CONDITION THAT COULD BE LIFE THREATENING IN CERTAIN CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318942March 11, 2010
SERVICE BRAKES, ELECTRIC
1. DRIVING NORMALLY AND THEN BRAKING NORMALLY 2. THE ABS BRAKE LIGHT COMES ON AND THE BRAKES "SLIP" (I.E., THE CAR SLOWS, THEN "SLIPS" FORWARD AGAIN BEFORE THE BRAKES RE-ENGAGE AND STOP THE CAR) OCCURS ONCE OR TWICE IN A 30-MILE STRETCH CONSEQUENCES: IF YOU NEED TO STOP COMPLETELY DUE TO A PEDESTRIAN OR CAR STOPPING IN FRONT OF YOU, THE CAR DOESN'T STOP FULLY. IT SLIDES AFTER YOU'VE PRESSED THE BRAKES AND THE ABS OVERRIDES YOUR BRAKING. 3. NO REPAIR HAS BEEN UNDERTAKEN YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318510March 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2008 FORD ESCAPE STARTED JERKING DURING ACCELERATION AND SHUTTERING AT STOP LIGHTS. NO LIGHTS CHECK ENGINE LIGHT EVER CAME ON, AND DIDN'T HAPPEN ALL THE TIME. FINALLY THE CAR STALLED AT A RED LIGHT AND I DECIDED TO BRING IT IN. MY FORD DEALERSHIP SAID ITS THE TRANSMISSION FLUID LEAKING VIA THE AC CONDENSER. THEY ARE FIXING IT, $800 COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318058March 9, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
I AM THE OWNER OF A 2006 FORD ESCAPE HYBRID AND HAVE HAD AT LEAST FOUR EXPERIENCES OF MALFUNCTIONING SPEED SENSORS. THEY HAVE GIVEN ME CONCERN ABOUT THE SAFETY OF THE VEHICLE AND CAUSED ME INCONVENIENCE AND EXPENSES FOR REPAIR. THE TYPICAL INCIDENT INVOLVES A MALFUNCTIONING OF THE ABS AND 4X4 SYSTEMS, WITH WARNING LAMPS LIGHTING UP INDICATING THAT THERE IS A DANGER OF SKIDDING AND LOSS OF VEHICLE CONTROL. IN THREE INSTANCES I HAD THE PROBLEM DIAGNOSED AND REPAIRED BY FORD DEALERS, WHO REPORTED: "FOUND REAR WHEEL SPEED SENSOR TO BE FAULTY" (JAN. 08); "REPLACED THE FAILED RIGHT REAR WHEEL SPEED SENSOR" (SEPT. 08); "INSPECTED THE SENSOR AT THE RIGHT FRONT WHEEL AND FOUND THE TONE RING ON THE AXLE CRACKED. NEEDS NEW AXLE" (AUG. 09). TWO OF THESE WERE DONE ON WARRANTY; THE THIRD COST $344.95. ALL DEALERS HAVE GIVEN ASSURANCES THAT EVEN WITH WARNING LIGHTS INDICATING PROBLEMS AS DESCRIBED IT WAS "SAFE" TO CONTINUE DRIVING THE CAR UNTIL REPAIRS CAN BE MADE. ON MARCH 7 AND 8, 2010, WHILE ON A TRIP AWAY FROM HOME, THE SAME SYMPTOMS OCCURRED AGAIN. GIVEN EARLIER ASSURANCES BY DEALERS, I CONTINUED ON MY TRIP IGNORING AS BEST AS POSSIBLE THE WARNING LIGHTS, POPPING SOUNDS OF THE 4X4, AND OCCASIONAL SHUDDERING OF THE ABS SYSTEM. SURPRISINGLY, AFTER SOME HIGHWAY DRIVING (PERHAPS 50 MILES) THE WARNING SIGNALS STOPPED LIGHTING UP AND THE CAR SEEMED TO HANDLE FAIRLY NORMALLY. NOW, A FEW DAYS LATER, THE CAR CONTINUES TO OPERATE WITHOUT SIGNS OF MALFUNCTION, BUT IT REMAINS UNCLEAR WHETHER THE PROBLEM "FIXED ITSELF" OR THE COMPUTER-CONTROLLED READ-OUTS HAVE CEASED FUNCTIONING, THEREBY DISGUISING THE POSSIBLE PERSISTENCE OF THE UNDERLYING PROBLEM. I HAVE NOT HAD ANY ACCIDENTS AS A RESULT OF THESE PROBLEMS, BUT IT IS EXTREMELY DISCONCERTING TO HAVE TO WORRY ABOUT WHAT MAY BE AN INHERENTLY FAULTY DESIGN THAT MAY COMPROMISE THE SAFETY OF THIS VEHICLE DESPITE ASSURANCES TO THE CONTRARY GIVEN BY DEALERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318283March 9, 2010
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN
VEHICLE IS LEAKING SEVERE AMOUNT OF TRANSMISSION FLUID JUST AT WARRANTY MARK. DEALER WILL NOT COVER REPAIR. THERE ARE A LOT OF COMPLAINTS ON INTERNET IN REGARD TO THIS, IT COULD CAUSE A POTENTIAL FIRE IN VEHICLE OR ACCIDENT DUE TO LOW LEVELS OF FLUID, THE CONTROL PANEL DOES NOT ALERT DRIVER IF TRANSMISSION FLUID LEVEL IS LOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318291March 9, 2010
VEHICLE SPEED CONTROL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I OWN A 2006 FORD ESCAPE HEV, VIN: [XXX] , WITH ABOUT 50,000 MILES. FROM TIME-TO-TIME THE CRUISE CONTROL WILL ACTIVATE, BY ITSELF, IN THE ACCELERATE MODE. AND THIS OCCURS WHEN MY HANDS ARE NO WHERE NEAR THE ACTIVATION CONTROLS. THUS FAR IT HAS NOT HAPPENED IN HEAVY TRAFFIC AND I HAVE HAD TIME TO SHUT THE CRUISE CONTROL DOWN; BUT IT DOES GET MY ATTENTION. THIS HAD HAPPENED ON NUMEROUS OCCASIONS IN THE LAST 9 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317573March 8, 2010
POWER TRAIN
2010 FORD ESCAPE TRANSMISSION*CW THE CONSUMER STATED A NOISE OCCURRED DURING EARLY ACCELERATION FROM A FULL STOP. THE VEHICLE HAS BEEN AT THE SHOP FOR 2 WEEKS AWAITING A NEW TRANSMISSION CHAIN TO CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317708March 8, 2010
FUEL SYSTEM, GASOLINE
FORD ESCAPE 2005 4 CYLINDER, MANUAL TRANSMISSION, BOUGHT NEW. AT ABOUT 40,000 MILES ACCELERATOR PEDAL STICKS AND WILL NOT DEPRESS UNLESS PUSHING IT SEVERAL TIMES. LASTED ABOUT A MONTH AND WENT AWAY. NOW AT 74,000 MILES IT HAS COME BACK. HAS HAPPENED ABOUT 4 TIMES IN THE LAST WEEK. WHILE SHIFTING PEDAL WILL STICK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317778March 8, 2010
ENGINE AND ENGINE COOLING
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I AM REQUESTING THAT YOU OBTAIN A HISTORY ON THE *FLEX HOSE* FOR THE FORD ESCAPE. MY DAUGHTER OWNS A 2002 FORD ESCAPE AND ON FRIDAY MARCH 5,2010 NARROWLY ESCAPED A MAJOR TRAGEDY. SHE WAS TRAVELING WITH HER TWO CHILDREN WHEN SHE WAS REQUIRED TO STOP AT A RAILWAY CROSSING AS A TRAIN WAS APPROACHING. SHE WAS SUCCESSFUL IN COMING TO A COMPLETE STOP, HOWEVER, AT THAT PRECISE MOMENT HER BRAKE PEDAL WENT RIGHT TO THE FLOOR BOARD. SHE WAS FORTUNATE TO BE ALE TO MOVE HER VEHICLE OUT OF HARMS WAY. WE WENT TO A NEARBY SERVICE STATION AND REQUESTED THE MECHANIC MAKE ARRANGEMENTS TO TOW THE VEHICLE AND MAKE THE NECESSARY REPAIRS. WHEN WE INFORMED HIM WHAT THE PROBLEM WAS AND WHAT TYPE OF VEHICLE WAS INVOLVED, HE INFORMED US (WITHOUT HAVING SEEN THE VEHICLE) THAT HE HAD NO DOUBT IT WOULD BE THE *FLEX HOSE*. HE INFORMED US THAT THE FORD ESCAPE WAS NOTORIOUS FOR THAT PROBLEM. HE RESEARCHED AND CONFIRMED THERE WAS NO CALL BACK. WHEN HE RETURNED THE VEHICLE TO US, HE SHOWED US WHERE ONE OF THE FLEX HOSES HAD BLOWN, WHERE ANOTHER ONE SHOULD HAVE BLOWN AND THAT THE OTHER TWO WERE WITHIN KILOMETERS OF BEING BLOWN. THIS IS A TERRIBLE AND DANGEROUS SITUATION. I AM AMAZED NO ACCIDENTS HAVE NOT ALREADY HAPPENED DUE TO THE *FLEX HOSE* SAFETY ISSUE. FOR THE SAFETY OF ALL CONCERNED, PLEASE ENSURE THAT THIS MATTER IS RESEARCHED AN APPROPRIATE STEPS TAKEN. [XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317841March 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
LEAK IN THE TRANSMISSION, COOLER THRU THE AC CONDENSER. KEPT LEAKING TRANSMISSION FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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