Ford Escape Complaints

29,499 consumer complaints on file.

#10479292October 8, 2012
SERVICE BRAKES
SIX DAYS AFTER PURCHASING THIS VEHICLE USED FROM A DEALER, MY FATHER LOST BRAKES WHILE DRIVING IN TOWN. THE ABS LIGHT CAME ON AND THE BRAKES HAD TO BE PUSHED TO THE FLOOR. THE REPAIR INVOLVED REPLACING THE ENTIRE HYBRID SYSTEM. THE NEXT TIMES THE ABS LIGHT WENT OFF WHILE EITHER HE OR MYSELF WAS DRIVING WE WOULD APPLY THE BRAKES TO MAKE SURE WE HAD PROPER USE OF THEM. WE DECIDED NOT TO BRING THE VEHICLE BACK IN TO BE LOOKED AT BECAUSE THE ABS LIGHT WOULD NEVER STAY ON AND THE BRAKES SEEMED TO BE IN WORKING ORDER. ALSO, WE DID NOT WANT BE WITHOUT THE VEHICLE FOR THE LENGTHY PERIOD OF TIME WE EXPERIENCED IN JANUARY. THE NEXT TIME THE VEHICLE COMPLETELY LOST BRAKES WAS SEPTEMBER 5, 2012 WHEN MY FATHER WAS DRIVING. THIS TIME THE TRACTION CONTROL AND ABS LIGHTS WENT ON. OUR DEALER SENT US TO THE LOCAL FORD DEALER AND THEY WANTED NOTHING TO DO WITH HELPING US OUT ON THE REPAIR TO HAVE A SAFE VEHICLE TO DRIVE. WE TOOK THE FORD BACK TO OUR DEALER WHO ENDED UP PUTTING A NEW AXLE ON THE VEHICLE AND CLEARING THE REST OF THE CODES. I WAS SHOCKED THAT I HAD TO BUY AN AXLE. IT WAS SOMETHING TO DO WITH A THE AXLE'S TONE RING BEING BROKEN AND NOT GIVING A READING TO THE SPEED SENSOR. THE NEXT TIME MY FATHER LOST BRAKES WAS ON SEPTEMBER 26, 2012. THIS TIME THE BRAKES WENT TO THE FLOOR AND HE HAD NO BRAKES AT ALL. WE HAD THE DEALER TOW THE VEHICLE THIS TIME. THE SERVICE SHOP SAID THEY CLEARED THE CODES AND COULD NOT GET THE PROBLEM TO REPRODUCE. BY THIS TIME WE ARE BOTH DONE WITH THIS CAR. I TOLD THEM I WANTED SOMETHING IN WRITING THAT THE VEHICLE WAS SAFE TO DRIVE IN CASE SOMEONE GOT INTO A ACCIDENT. THEY GAVE ME THE PAPERWORK STATING THEY COULD NOT GET THE PROBLEM TO DUPLICATE AND THE VEHICLE WAS OPERATING AS INTENDED AT THIS TIME . THE VERY NEXT DAY, MY FATHER LOST BRAKES WHILE DRIVING TO WORK. AGAIN, WE HAD THE DEALER TOW IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479297October 8, 2012
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
STARTING IN THE FALL OF 2009 WHEN THE WEATHER GOT COLDER, THE THROTTLE BECAME UNRESPONSIVE AND HARDER TO DEPRESS, REQUIRING A GREATER EFFORT TO PRESS DOWN THE PEDAL TO UN-STICK AND ONLY THEN WOULD THE THROTTLE PEDAL DEPRESS BEYOND THE IDLE POSITION. THEREFORE, THE VEHICLE CONTINUES TO LURCH FORWARD CREATING A SUDDEN, DANGEROUS CONDITION. THE PROBLEM HAS BEEN PERSISTENT AND CONTINUES TO GET WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479303October 8, 2012
POWER TRAIN, ENGINE
IN APPROXIMATELY SEPTEMBER 2006 I BOUGHT A FORD ESCAPE NOT LONG AFTER I BOUGHT IT I STATED HAVING TROUBLE WITH IT. WHEN I PRESSED THE GAS PEDAL THE CAR WOULD NOT GO. BY THE TIME I WOULD GET IT TO A FORD DEALERSHIP THE CAR HAD WARMED UP AND THEY COULD NOT GET IT TO DO IT. DURING THE SUMMER IT DOES NOT DO THIS BUT AS SOON AS THE WEATHER COOLS OFF IT WILL START. I HAVE HAD TO PULL OVER ON THE SIDE OF THE ROAD MULTIPLE TIMES BECAUSE WHEN I PRESS THE GAS PEDAL THE PEDAL DOES NOT MOVE. IN ORDER TO GET IT TO NOT STICK YOU HAVE TO PRESS IT AND RELEASE IT SEVERAL TIMES THEN EVENTUALLY IT WILL TAKE OFF SURGING FORWARD. TODAY WAS THE FIRST COOL DAY WE HAVE HAD AND I HAD TO COST OVER MULTIPLE TIMES ON THE SIDE OF THE ROAD. WHEN YOU PULL OUT AT STOP LIGHT YOU NEVER KNOW WHETHER IT IS GOING TO BE ONE OF THE TIMES WHEN THE CAR IS NOT GOING TO GO. TODAY I PULLED OUT SEVERAL TIMES TO FIND OUT THAT IT WAS ONE OF THE TIMES THE CAR WAS NOT GOING TO GO AND WAS ALMOST IN SEVERAL ACCIDENTS. I WAS ABLE TO GET IT TO A FORD DEALERSHIP AND I EXPLAINED WHAT THE CAR WAS DOING. THEY ADVISED ME THAT IT WAS LUNCH TIME AND THEY HAD AN APPRECIATION LUNCH PLANNED FOR EMPLOYEES AND IF I COULD COME BACK IN TWO HOURS THEY COULD HAVE SOMEONE LOOK AT IT BUT THAT IT SOUNDED LIKE IT WAS THE THROTTLE AND THAT IT WOULD BE AROUND $1000 TO REPAIR. THIS CAR HAS ALWAYS DONE THIS IN COLD WEATHER AND I TRIED MULTIPLE TIMES TO GET THIS REPAIRED WHILE IT WAS UNDER WARRANTY BUT WHEN I WOULD TAKE IT TO THE FORD DEALERSHIP THEY WOULD TELL ME THAT THEY COULD NOT FIX IT BECAUSE THEY COULD NOT GET THE CAR TO DO WHAT I WAS DESCRIBING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478933October 7, 2012
POWER TRAIN, ENGINE
AS I WAS DRIVING THE CAR THE THROTTLE SUDDENLY WOULD NOT LET ME 'GO' ANY FURTHER AND THE CAR SLOWED TO A STOP IN THE MIDDLE OF THE ROAD. WHEN STOPPED, IT SHUDDERED IN PLACE UNTIL I TURNED THE CAR OFF. THIS HAPPENED ANOTHER TIME JUST AFTER A BUSY INTERSECTION, BUT FORD APPARENTLY DOES NOT DEEM THIS A SAFETY CONCERN, EVEN THOUGH THIS IS A FAMILY VEHICLE AND THE CONSEQUENCES FOR PROBLEMS LIKE THIS COULD BE TERRIBLE. THE VEHICLE HAS BEEN IN THE SHOP 5 TIMES IN THE LAST YEAR FOR THE ABOVE PROBLEM TWICE, ANOTHER COUPLE OF TIMES FOR LEAKING TRANSMISSION FLUID (WHICH I AM ALSO LED TO BELIEVE COULD CAUSE THE CAR TO STOP IN TRAFFIC IF THE LEAK REMAINS UNDETECTED ONE OF THESE TIMES), AND ANOTHER FOR HARD SHIFTS BOTH ACCELERATING AND DECELERATING. ALL OF THESE PROBLEMS ARE ONES THAT FORD SEEMS UNABLE TO FIX AND DOESN'T SEEM TO CARE HAPPENED. I KEEP WAITING FOR A RECALL TO BE ISSUED FOR AT LEAST SOME OF THESE PROBLEMS, SINCE IN SEVERAL SITUATIONS I DO FEEL VERY STRONGLY THIS WAS A SAFETY ISSUE AND DO NOT APPRECIATE MY CHILDREN HAVING TO RIDE IN AN UNRELIABLE CAR. I ALSO DO NOT HAVE THE MONEY TO THROW AT A 2010 CAR EVERY COUPLE OF MONTHS. I WOULD APPRECIATE YOUR LOOKING INTO THESE PROBLEMS. THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478825October 6, 2012
ENGINE
IN THE SPAN OF 4 DAYS MY 2010 FORD ESCAPE XLS ENGINE FAILED TO TURN OVER 3 TIMES. THE FIRST TWO INCIDENTS WERE RESOLVED BY JUMP STARTING PROBABLY DUE TO LOW BATTERY OUTPUT. SO YESTERDAY, I TOOK THE VEHICLE TO A LOCAL MECHANIC SHOP AND REPLACED THE FACTORY-INSTALLED BATTERY THINKING THIS WAS IT. TODAY THIS MORNING, AS MY FAMILY AND I WERE ABOUT TO HEAD OUT FOR GROCERY SHOPPING, THE IGNITION WON'T START AGAIN. SO I CALLED FOR A JUMP STARTING SERVICE THROUGH MY INSURANCE AND THIS TIME IT WON'T START AT ALL. IT WAS TOWED AND MOVED TO THE MECHANIC SHOP FOR FURTHER INSPECTION. SINCE IT WASN'T A FORD DEALERSHIP, THEY WEREN'T ABLE TO DO A COMPLETE DIAGNOSIS. BUT BASED ON WHAT THEY WERE ABLE TO DO, IT APPEARS THAT THERE IS A BREAKDOWN OF COMMUNICATION BETWEEN IGNITION AND ENGINE. I HAD THIS FOR TWO YEARS NOW ORIGINALLY PURCHASED FROM AAFES MILITARY SALES KOREA AND THE VEHICLE HAS NEVER BEEN IN A MAJOR ACCIDENT. I AM COMPLETELY BAFFLED AND IRRITATED BY ALL THIS EVENT BECAUSE THERE SHOULD BE NO REASON FOR THE CAR TO STALL LIKE THAT. CURRENTLY I AM OVERSEAS IN KOREA WITH THE US ARMY AND THERE ARE ONLY A COUPLE OF FORD DEALERSHIPS OVER AND THEY ARE NOT NEAR BY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478834October 6, 2012
VEHICLE SPEED CONTROL
OVER THE YEARS OF OWNING THE CAR THAT I BOUGHT NEW FOR MY DAUGHTER WE HAD IT IN FOR SERVICE SEVERAL TIMES FOR A STICKING THROTTLE AND CRUISE CONTROL PROBLEMS. I HAVE RECORDS OF 6 DIFFERENT TIMES WE TOOK IT BACK TO THE DEALER FOR THROTTLE PROBLEMS. THE LAST TIME THE THROTTLE STUCK IT CAUSED OUR VEHICLE TO HIT THE BACK OF ANOTHER VEHICLE STOPPED AT A STOP SIGN. WE TOOK IT BACK TO THE SERVICE CENTER COMPLAINING OF THE MOTOR REVVING UP CAUSING THE ACCIDENT. WE WERE IGNORED OF THE PROBLEM THEN TOLD THE VEHICLE WAS NO LONGER WORTH THE COST OF THE REPAIRS CAUSED FROM THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10478838October 6, 2012
VEHICLE SPEED CONTROL, ENGINE
MY DAUGHTER WAS DRIVING TO SCHOOL AND AS SHE WAS PULLING OFF THE HIGHWAY HER ESCAPE STOPPED RESPONDING TO THE ACCELERATOR, SO SHE PULLED OFF THE SIDE OF THE ROAD, TRYING HER BEST TO NOT GET HIT BY CARS GOING MUCH FASTER THAN SHE COULD MOVE, AND PUT THE TRUCK INTO PARK. I WAS NOW TALKING TO HER OVER HER CELL AND I ASKED TRIED TO PUSH ON THE ACCELERATOR, BUT NOTHING WOULD HAPPEN, AS IF THE GAS PEDAL WAS BROKEN. SHE SAW A LITTLE WRENCH IN THE LOWER LEFT SIDE OF THE DASH, SO I ASKED HER TO TURN THE TRUCK OFF. AFTER A MINUTE I HAD HER TURN THE KEY BACK ON, AND THE LIGHT WENT OFF AND THE TRUCK WORKED FINE. PLUS, THE WRENCH LIGHT WAS OFF. TWO DAYS LATER THE SAME THING HAPPENED, BUT THIS TIME SHE WAS DRIVING DOWN A RESIDENTIAL STREET. TRUCK LOST POWER, AND THE GAS PEDAL HAD NO CONTROL AND THE WRENCH LIGHT CAME ON. SHE MANAGED TO AVOID GETTING HIT AS SHE SLOWED DOWN AND CARS CAME UPON HER QUICKLY. SHE MANAGED TO CRUISE LONG ENOUGH TO GET NEAR OUR HOUSE AND JUMPED IN AND SAW THE SAME THING SHE WAS EXPERIENCING. WE PARKED THE ESCAPE IN THE DRIVEWAY AND THE IDLE SEEMED FINE, BUT THE ACCELERATOR HAD NO RESPONSE. I THEN TURNED THE KEY OFF AND BACK ON AND THE LITTLE WRENCH LIGHT WAS GONE AND THE ACCELERATOR WAS FULLY FUNCTIONAL AGAIN. I DECIDED TO TAKE IT IN TO FORD, AS IT HAS AN EXTENDED WARRANTY ON IT. THEY CALLED US BACK LATER ON THAT DAY AND SAID THERE IS NOTHING THEY COULD DO, AS THEY COULD NOT SEE ANY CODES IN THE COMPUTER. I HAVE READ THIS IS A FAIRLY COMMON PROBLEM, AND IN MY OPINION, VERY UNSAFE. WHEN THE TRUCK GOES INTO THIS "LIMP MODE"YOU CANNOT GET OUT OF THE WAY OF ONGOING TRAFFIC. PLUS, NOW I AM AFRAID TO HAVE HER DRIVE THIS FAR FROM MY HOME. I DON'T WANT HER TO GET STRANDED, AND IF THE DEALER CAN'T FIX IT BECAUSE THEY CAN'T FIND A PROBLEM. WHAT AM I TO DO? I HOPE SOMETHING GETS FIGURED OUT SOON. THIS IS NOT SAFE, NOR AN ACCEPTABLE SERVICE RESPONSE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478882October 6, 2012
POWER TRAIN
THE CAR JERKS FORWARD WITHOUT PRESSING THE GAS PEDAL. WHEN SWITCHING FROM REVERSE TO DRIVE IT JERKS FORWARD ALSO. I JUST READ AN ARTICLE THAT TALKS ABOUT THE SAME TYPE OF PROBLEM WITH OTHER FORD ESCAPES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478703October 5, 2012
POWER TRAIN
[XXX] 2005 FORD ESCAPE XLS, FWD HAD ISSUE WITH THROTTLE BODY. IT GOT TO THE POINT WHERE I WOULD HAVE TO STOP THE GAS PEDAL JUST TO MAKE IT ACCELERATE FROM A STOPPED STATE. THIS FIRST HAPPENED BACK IN NOVEMBER OF 2011, AND NOW I CAN FEEL IT START TO GET TO THAT POINT AGAIN... I WAS ABLE TO CLEAN IT LAST YEAR WITH B-12 CHEMTOOL WHICH TOOK CARE OF IT RIGHT AWAY. IT WAS COMPLETELY GUNKED BUT WORKED LIKE NEW ONCE I HAD IT CLEANED. GUESS IT IS TIME TO DO THIS AGAIN... I FIGURED I WOULD REPORT THIS AFTER SEEING A NEWS ARTICLE ON ABC REGARDING THE EXACT SAME THINGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478723October 5, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE LUNGED FORWARD AND ERRONEOUSLY TRAVELED OVER A CEMENT PARKING DIVIDER. THE CONTACT MENTIONED THAT ON ANOTHER OCCASION, THE VEHICLE LUNGE FORWARD AND STALLED WITHOUT ANY WARNING. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 50,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10478740October 5, 2012
FUEL/PROPULSION SYSTEM
THIS VEHICLE WILL GO INTO "FAIL-SAFE" MODE, WHICH SHUTS THE IC ENGINE OFF WHILE YOU'RE DRIVING AT HIGHWAY SPEEDS. IT HAPPENS VERY INTERMITTENTLY AND NOT IN ANY CONSISTENT PATTERN. ONCE IT HAPPENS, IT CONTINUES TO OCCUR UNLESS THE CAR COOLS OFF COMPLETELY. HAPPENS ONLY WHEN CAR IS USED FOR LONG TRIPS. MULTIPLE FAULT CODES SHOW UP ON THE COMPUTER, AND BASED ON THOSE FAULT CODES, I'VE HAD THE HYBRID COOLANT PUMP REPLACED, THE AIR FILTER FOR THE BATTERIES REPLACED, AND THE FANS THAT COOL THE BATTERY REPLACED. I'VE HAD MULTIPLE TRIPS TO BOTH FORD DEALERSHIP SERVICE AND EXCELLENT INDEPENDENT MECHANICS (WHO WERE BLOCKED ON THE FORD TECHNICAL WEBSITE, EVEN THOUGH THESE INDEPENDENT MECHANICS SUBSCRIBE, FROM FINISHING THEIR RESEARCH INTO REPAIR OPTIONS) WITH THE FINAL RESULTS THAT THEY CAN'T DO ANYTHING TO REPAIR IT. OTHER THAN THIS PROBLEM, IT'S A VERY NICE VEHICLE....... BUT, I'M VERY NERVOUS THAT THIS SHUT-DOWN WILL OCCUR IN FAST, HEAVY TRAFFIC WHERE I CANNOT GET TO THE SIDE OF THE ROAD SAFELY AND CAUSE A HORRIBLE ACCIDENT AND LOSS OF LIFE...... INCLUDING MY OWN OR MY FAMILY. I CANNOT KEEP THIS VEHICLE LONGER...... BUT, IF I TRADE IT OFF.... IT'S ONLY GOING TO BE SOMEONE ELSE'S PROBLEM. THIS SHOULD HAVE BEEN A RECALL ISSUE FOR FORD. GO ONLINE, AND YOU CAN FIND MANY PEOPLE WITH THE SAME PROBLEM, SEVERAL OF WHICH HAVE HAD TERRIFYING EXPERIENCES WITH THIS PROBLEM. FORTUNATELY, MOST OF MY DRIVING WITH THIS VEHICLE IS ON 2-LANE STATE HIGHWAYS WHERE I CAN PULL OFF WHEN THIS HAPPENS. IN THE MIDDLE OF 80-MPH LA TRAFFIC ON A 6 LANE FREEWAY..... IN THE MIDDLE LANE...... I SHUDDER TO THINK. I BOUGHT THIS VEHICLE IN DECEMBER, 2011, AND WILL BE GIVING SOMEONE ELSE THE PROBLEM SOON, AS I CANNOT CONTINUE TO SPEND MONEY ON A VEHICLE THAT NO ONE IS CAPABLE OF FIXING, AND I CANNOT KEEP IT WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478650October 4, 2012
ENGINE
MY 2006 FORD ESCAPE HYBRID CUT OFF THE COMBUSTION ENGINE WHILE TRAVELING DOWN A COUNTRY RD. WAS ABLE TO PULL OFF WITH DECLINING POWER IN THE ELECTRIC ENGINE. DISPLAY READ "PULL OVER SAFELY" AND NOTHING ELSE. I BROUGHT IT IN TO BOTH A FORD DEALERSHIP WHO REFERRED ME TO A TOYOTA DEALERSHIP BECAUSE THEY DIDN'T HAVE ANYONE WHO KNEW ABOUT HYBRID CARS. SINCE THE PROBLEM DID NOT OCCUR AT THE TIME I BROUGHT IT IN AND THERE WERE NO PROBLEMS SHOWING ON A DIAGNOSTIC TEST THEY COULD NOT DO ANYTHING. THE SUV HAS DONE THIS NUMEROUS TIMES SINCE AND SOMETIMES SHUTS OFF BOTH ENGINES IN THE MIDDLE OF THE HIGHWAY. I THOUGHT SPEED AND HARD DRIVING WERE THE PROBLEM WHICH IT TENDS TO HAPPEN MORE SO ON 45MIN OR GREATER DRIVES BUT HAS BEEN KNOWN TO DO THIS AT 15MPH IN RESIDENTIAL AREAS. VERY SCARY, ESPECIALLY ON CROWDED HIGH SPEED ROADS AS YOU CANNOT "PULL OVER SAFELY" WITH NEITHER MOTOR RUNNING. IF THEIR EXCUSE IS ITS A SAFETY FEATURE IT IS NOT VERY SAFE. I CONTACTED FORD VIA E-MAIL AND THEY WERE NICE ENOUGH TO REFER ME BACK TO THE ORIGINAL FORD DEALERSHIP AND SEND THE DEALERSHIP THE E-MAIL I HAD SENT TO THEIR CUSTOMER SUPPORT IN CONFIDENCE STATING I DID NOT TRUST THE DEALERSHIP AND THEY SHOULD INVESTIGATE THEIR PRACTICES (FOR PREVIOUS REASONS RELATING TO OTHER CAR ISSUES). SAW MANY POSTS IN FORUMS THAT THIS PROBLEM RELATES TO THE COOLING PUMP FOR THE ELECTRIC MOTOR. ORDERING A NEW COOLANT PUMP ONLINE AS I WILL NOT GO TO THE FORD (AS I SAW A POST ELOQUENTLY PUT) "STEALERSHIP". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478452October 3, 2012
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH THE VEHICLE WAS CRASHED INTO ON THE REAR PASSENGER SIDE BY ANOTHER VEHICLE. AS A RESULT, THE VEHICLE ROLLED OVER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CUTS AND BRUISES. THE VEHICLE WAS DESTROYED. ALSO, THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT WEBBING WOULD SEIZE, MAKING IT DIFFICULT TO EXTEND THE SEAT BELT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 11/14/12*LJ UPDATED 11/15/12
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10478511October 3, 2012
STEERING
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED A LOUD SNAP AND A KNOCKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. A FEW DAYS LATER THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME UNCONTROLLABLE AND CONTINUED TO PULL TO ONE SIDE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE A FRAME WAS CORRODED AND DETACHED FROM THE VEHICLE, CAUSING DAMAGE TO THE ABS AND THE TIE ROD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478549October 3, 2012
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE HAS BEGUN TO ACCELERATE UNEXPECTEDLY SINCE EARLY SEPTEMBER. THERE HAS BEEN AT LEAST FOUR INCIDENTS INVOLVING VEHICLE SUDDENLY ACCELERATING WHEN ITS WAS AT LOW SPEED OR STOPPED (WITH FOOT ON THE BRAKE). THE ACCELERATIONS LAST A FEW SECONDS AND LURCH THE CAR FORWARD. THE VEHICLE HAS BEEN TAKEN TO FORD FOR THE RECALL NOTICES INVOLVING THE CRUISE CONTROL CABLE (11S24B ON 30 JUNE 12 AND 12S37B ON 20 SEP 12). THIS VEHICLE DID NOT EXPERIENCE THIS PROBLEM PRIOR TO THE RECALL REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478246October 2, 2012
SERVICE BRAKES
I BOUGHT THIS 2005 FORD ESCAPE HYBRID FROM DRIVER'S WORLD IN VIRGINIA BEACH, VA, AND FOUND SERIOUS PROBLEMS WITH THE BRAKES THE MINUTE I DROVE OFF THE LOT. IMMEDIATELY AFTER THE FIRST STOP SIGN LEAVING THE USED CAR DEALERSHIP, I GENTLY PRESSED THE BRAKES TO SLOW DOWN AND FELT AS THOUGH THE ABS WAS LOCKING UP PREVENTING ME FROM EVEN SLOWING DOWN. WHEN I LET OFF OF THE BRAKES AND PRESSED THEM AGAIN, I WAS ABLE TO BRAKE JUST FINE. I FIGURED IT MAY HAVE BEEN A FLUKE, SO I CONTINUED DRIVING FOR 2 HOURS FROM VIRGINIA BEACH TO MIDLOTHIAN. I STOPPED AT A STOP LIGHT IN MIDLOTHIAN WHEN THE BRAKE LIGHT AND THE ABS LIGHT BOTH CAME ON AT THE SAME TIME, AND THE VEHICLE BEGAN TO ROLL. I PRESSED THE BRAKES AS HARD AS I COULD AND THE VEHICLE STOPPED ROLLING. I CONTINUED TO DRIVE FOR 2 MILES IN THIS CONDITION OF HAVING TO PRESS THE BRAKES EXTREMELY HARD TO GET THE VEHICLE TO SLOW DOWN. WHEN I ARRIVED AT MY DESTINATION, I TURNED THE CAR OFF AND BACK ON, AND THE PROBLEM HAD GONE AWAY. I TOOK THE CAR BACK TO DRIVER'S WORLD 36 HOURS LATER. DRIVER'S WORLD KEPT THE VEHICLE FOR TWO AND A HALF WEEKS AND CLAIMED THAT THEY WERE UNABLE TO REPRODUCE THE PROBLEM. THEREFORE, EVEN THOUGH THE VEHICLE IS UNDER THEIR 30DAY/1000MILE WARRANTY THEY WILL NOT MAKE ANY REPAIRS OR GIVE A REFUND. I PICKED THE VEHICLE UP FROM DRIVER'S WORLD, AND AT THE FIRST STOP LIGHT I CAME TO THE BRAKE LIGHT CAME ON. I TOOK IT BACK TO DRIVER'S WORLD, AND THEY WERE ABLE TO FIND ERROR CODES C1471 AND C1472, BUT THEY DID NOT KNOW WHAT THEY MEANT SO THEY TOLD ME TO TAKE THE VEHICLE TO FORD'S SERVICE DEPARTMENT. ON THE WAY TO FORD'S SERVICE DEPARTMENT THERE WAS ONE OCCASION WHEN I PRESSED THE BRAKES AND FELT AGAIN THAT THE ABS WAS LOCKING UP PREVENTING ME FROM EVEN SLOWING DOWN. I LET OFF OF THE BRAKE AND PRESSED IT AGAIN, AND I STOPPED JUST FINE. AT THIS TIME FORD STILL HAS THE VEHICLE AND IS ATTEMPTING TO REPRODUCE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478269October 2, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THE INSTRUCTIONS IN THE MANUAL INDICATED THAT IF THE VEHICLE WAS ON THE VEHICLE COULD BE TOWED IN NEUTRAL GEAR FOR SIX AT 65 MPH. THE VEHICLE WAS TOWED BEHIND THE MOTOR HOME AND THE TRANSMISSION FLUID AND THE ENGINE OVERHEATED; THEREFORE, THE VEHICLE WOULD NOT START. THE CONTACT INSTALLED AN AUXILARY PUMP TO KEEP THE FLUID FROM OVER HEATING; OTHERWISE, THE TRANSMISSION HAD TO BE REPLACED. THE MANUFACTURER STATED THE PUMP WOULD VOID THE WARRANTY. THE CONTACT STATED THE VEHICLE WAS SOLD AS VEHICLE THAT COULD BE TOWED. THE VEHICLE DID NOT OVERHEAT AFTER THE PUMP WAS ADDED. THE FAILURE MILEAGE WAS 65. THE CURRENT MILEAGE WAS 60,000. UPDATED 11/07/12*LJ THE CONSUMER STATED THE MANUFACTURER OFFERED $800 FOR GOOD WILL.UPDATED 11/07/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478386October 2, 2012
FUEL/PROPULSION SYSTEM, POWER TRAIN
WE WERE DRIVING OUR ESCAPE BACK FROM THE STORE AND ALL OF THE SUDDEN IT LOST POWER AND THE THROTTLE DID NOT RESPOND, THIS HAPPENED SEVERAL TIMES OVER THE NEXT FEW DAYS. WE TOOK IT TO THE SHOP AND FOUND OUT THE THROTTLE BODY WAS BAD, THERE IS NO REASON THE THROTTLE BODY SHOULD FAIL AT ALL MUCH LESS IN A NEWER MODEL CAR WITH LOW MILEAGE. HAD WE BEEN PULLING OUT ON TO A ROAD WE COULD HAVE BEEN INVOLVED IN AN ACCIDENT! I DON'T THINK OURS IS AN ISOLATED INDECENT FROM WHAT I HAVE READ ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478105October 1, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
MY CAR IS MISFIRING AND STALLING ON DE-ACCELERATION (WHEN WE SLOW DOWN). IT STARTED RECENTLY. FIRST IT HAD THE ENGINE LIGHT COME ON. WE HAD IT TESTED BY A MECHANIC WITH THE ELECTRICAL READER AND IT SAID WE NEEDED A NEW COIL. WE REPLACED THE COIL, DID A FULL TUNE UP AND IT STILL IS NOT WORKING. AFTER MANY HOURS OF RESEARCH WE SEE THAT THE FORD ESCAPE PCM HAS BEEN A CONSISTENT MANUFACTURING PROBLEM AND THE 2003 FORD ESCAPE HAD THIS PROBLEM. I CALL FORD AND THEY TELL ME MY CAR WAS NOT COVERED UNDER THAT PARTICULAR RECALL. HOWEVER, IT IS CLEAR THAT THIS IS A SERIOUS PROBLEM WITH FORD ESCAPE. WHAT I AM TO DO? DRIVE THE CAR LIKE THIS AND RISK IT STALLING IN AN INTERSECTION OR ON A HILL AND HAVE THE POSSIBILITY OF A CRASH? FORD SHOULD BE HELD RESPONSIBLE FOR THIS MANUFACTURING PROBLEM THAT THEY HAVE DOCUMENTED OVER THE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478008September 30, 2012
ENGINE AND ENGINE COOLING
WE WERE TRAVELING ON THE FREEWAY WHEN A WARNING APPEARED ON THE DISPLAY " STOP SAFELY NOW ". THE ENGINE LOST POWER AND WE MANAGED TO MOVE THE CAR TO THE SIDE OF THE ROAD. I RESTARTED THE CAR AND IT APPEARED TO WORK OK. DROVE ANOTHER 10 MILES AND THE "STOP SAFELY NOW" REAPPEARED AND THE CAR LOST POWER. WE PULLED OVER. WE WAITED FOR 10 MINUTES, RESTARTED THE CAR AND IT DROVE US HOME. LATER WHEN WE WERE DRIVING UP OUR STREET, THE SAME THING OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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