Ford Escape Complaints

29,499 consumer complaints on file.

#10481373October 22, 2012
POWER TRAIN
2008 FORD ESCAPE WITH 76500 MILES. STARTED VEHICLE AND PROCEEDED TO PLACE THE VEHICLE IN DRIVE, WHEN I DID IT SHIFTED REAL HARD AND MADE A SQUEELING NOISE. I PLACED THE CAR IN PARK AND THEN BACK INTO DRIVE AND IT DID IT AGAIN. THE VEHICLE DOES THE SAME THING WHEN PLACING IN REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481901October 22, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, ENGINE AND ENGINE COOLING
2008 FORD ESCAPE. CONSUMER STATES VEHICLE LOSS ALL POWER WHILE DRIVING *TGW WHEN THE MECHANIC OPENED THE HOOD, HE DISCOVERED THE ENGINE WAS COVERED IN FLUID. THE TRANSMISSION COOLER WAS LEAKING, AS WELL AS THE COOLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481189October 19, 2012
STRUCTURE:BODY, VISIBILITY
THERE IS A VERY BAD REFLECTION OF THE DRIVER'S SIDE DASH VENT PRESENT IN THE SIDE MIRROR. THE DASH VENT IS TRIMMED IN CHROME AND AS A RESULT IT REFLECTS IN THE MIRROR BLOCKING THE VIEW OF TRAFFIC ALONG THE DRIVER'S SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481053October 18, 2012
ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING HOME FROM WORK AND THE CAR STALLS OUT OF NOWHERE. THEN THE CHECK ENGINE, OIL, AND ABS WARNING LIGHTS ALL LIT UP. AFTER ABOUT 20 MIN I TRIED STARTING UP THE CAR AGAIN AND IT STARTED UP AND SLOWLY MADE IT HOME. THE FOLLOWING DAY IT HAPPEN AGAIN! LUCKILY NO ONE WAS BEHIND ME, OTHERWISE I WOULD HAVE BEEN REAR ENDED. IMMEDIATELY LOOKED ONLINE DESCRIBING THE ISSUE TO SEE IF I COULD FIND OUT WHAT COULD BE CAUSING THIS, AND COME TO FIND OUT AN OVERWHELMING AMOUNT OF PEOPLE HAVE EXPERIENCED THE SAME THING! THIS IS A SAFETY HAZARD AND HAD I BEEN ON A MAJOR HIGHWAY THE RESULT COULD HAVE DRASTICALLY DIFFERENT. IT IS APPALLING THAT THIS HAS BEEN A KNOW ISSUE AND FORD HAS DONE NOTHING TO REMEDY THE SAFETY OF IT'S CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480832October 17, 2012
VISIBILITY/WIPER
LAST WEEK I NOTICED WHEN I WAS IN PARK THAT I SPRAYED MY WIDOWS AND THE WIPERS DID NOT TURN ON. I HAD TO LIFT THE WIPERS AND SLAP THEM AGAINST THE WINDOW AND THEN GO BACK INTO THE CAR AND THEY WORKED FINE. THOUGHT IT WAS JUST A FLUKE. TODAY DRIVING TO WORK I HAD ANOTHER ISSUE. WHEN I INITIALLY STARTED THE CAR THE WIPERS WORKED FINE TO CLEAN OFF THE RAIN DROPS AND I SHUT THEM OFF. WHEN I WAS ON FREEWAY I USED THE SPRITZER AND THE WIPERS DID NOT START. I MOVED THE SWITCH TO ALL SETTING AND STILL NOTHING HAPPENED. I SPRITZED THE WATER 2 MORE TIMES AND STILL NOTHING OTHER THAN I WAS BLINDED BY THE WATER ON THE WINDSHIELD. I HAD TO PULL ON THE SHOULDER AND GET OUT OF THE CAR AND LIFT THE WIPERS OFF THE WINDOW. WHEN I GOT BACK IN THE CAR THEY STARTED UP FINE AND AGAIN WORKED AS THEY SHOULD. THIS WAS VERY DANGEROUS THIS MORNING. I CALLED SERVICE AND THEY TOLD ME THEY WOULD LOOK AT THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480843October 17, 2012
SUSPENSION
THE RIGHT REAR SHOCK MOUNT BROKE FREE FROM THE BODY OF THE SUV DUE TO ERROSION/RUST. FROM WHAT I CAN SEE FROM RESEARCH THIS IS A PREVELANT ISSUE WITH 2004, 2005, 2006 FORD ESCAPES. HOWEVER FORD HAS NOT ISSUED A RECALL TO DEAL WITH AN ONGOING ISSUE. IT IS MY UNDERSTANDING THAT BECAUSE OF THE FREQUENCY WITH THE ISSUE, THEY CORRECTED THE SUSPENSION DESIGN IN 2007 ESCAPES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480848October 17, 2012
STEERING, STEERING:RACK AND PINION
TL* THE CONTACT 2008 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OR IN THE PARK POSITION HE WOULD NOTICE EXCESSIVE PLAY IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 120,000. ..UPDATED 11/28/12 *BF UPDATED 11/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480851October 17, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480928October 17, 2012
SERVICE BRAKES
TOTAL BRAKE FAILURE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480768October 16, 2012
STRUCTURE:BODY
THE EXTERIOR PAINT IS PEELING OFF IN LARGE PIECES. STARTING TO RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480657October 16, 2012
WHEELS
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE TIRES ON THE VEHICLE WERE CONTINENTAL CON TIP SMALL RO CONTACT, SIZE 235/15/R17. THE CONTACT STATED WHILE DRIVING AT SLOW SPEEDS THE VEHICLE WOULD HYDRO PLANE IN RAINY WEATHER CONDITIONS. THE FAILURE OCCURRED TWICE SINCE THE VEHICLE WAS PURCHASED. THE DEALER WAS CONTACTED AND ADVISED HIM TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480692October 16, 2012
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
MY 2013 FORD ESCAPE, 1.6 LITER ENGINE, HAD 3 RECALLS, (TWO WERE ENGINE FIRE RELATED). ALL 3 RECALL REPAIRS WERE DONE BY THE LOCAL FORD DEALER, SALEM, VA. WE PICKED VEHICLE UP AFTER THIRD RECALL WORK HAD BEEN DONE ON 9/17/12. WE ASSUMED THE RECALL WORK WAS DONE CORRECTLY, AND THAT FORD'S "FIX" WORKED CORRECTLY. ON 9/21/12 WE WERE TRAVELING EAST AT 65 MPH IN THE RIGHT LANE ON I-64 NEAR CHARLOTTESVILLE, VA. IT WAS ABOUT 1 PM IN THE AFTERNOON. THERE WAS A "POP" SOUND IN THE ENGINE AREA. INSTANTLY, THE ACCELERATOR HAD NO RESPONSE, THE HIGH ENGINE TEMPERATURE WARNING LIGHT CAME ON, AND THEN ALL WARNING LIGHTS, GAUGES, & TACHOMETER ALL WENT DEAD. LUCKILY, WE WERE ADJACENT TO AN EXIT RAMP, AND WE COASTED TO A STOP ON RTE 20/53. IMMEDIATELY, WHITE STEAM CAME OUT OF THE ENGINE COMPARTMENT. KNOWING THE THIRD RECALL DEALT WITH THE "RISK OF ENGINE FIRES", WE GOT OUT, AND MOVED WELL AWAY FROM THE VEHICLE. WITHIN MINUTES, BROWN, OILY SMOKE CAME OUT FROM UNDER THE HOOD. THEN FLAMES CAME OUT FROM UNDER THE HOOD, AT THE WINDSHIELD AND OUT THE SIDES OF THE ENGINE COMPARTMENT. THEN THE CAR BURST INTO FLAMES AND WAS DESTROYED. PICTURES WERE TAKEN OF THE VEHICLE ON FIRE, AND AFTER IT WAS OUT, WITH A CELL PHONE. AFTER THE FIRE WAS OUT, THE VEHICLE WAS TAKEN TO THE FORD DEALER IN CHARLOTTESVILLE, VA.. WE WERE TOLD THE INSURANCE COMPANY HAD RETAINED A FIRE INSPECTOR TO LOOK AT THE CAR, AND ASK ME QUESTIONS, WHICH HE DID. LATER THE INSPECTOR SAID THE INSURANCE COMPANY DID NOT REQUIRE A REPORT. WE FEEL WE ARE LUCKY TO BE ALIVE! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10480721October 16, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A LOUD EXPLOSION WHILE THE CONTACT DRIVING. THE CONTACT NOTICED THAT THE REAR LIFTGATE GLASS HAD EXPLODED AND SHATTERED, CAUSING SCRATCHES TO THE SIDE WINDOWS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480159October 15, 2012
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
WHEN IN THE MIDDLE OF AN INTERSECTION, SUDDENLY THE "STOP SAFELY NOW" LIGHT CAME ON AND THE VEHICLE IMMEDIATELY SHUT DOWN. THE SHUT DOWN APPEARS TO HAVE BEEN CAUSED BY A FAULTY COOLANT SYSTEM. FROM ONLINE REPORTS, THIS IS A FREQUENT PROBLEM WITH THIS MODEL AND IS VERY UNSAFE. I WAS ALMOST HIT BY SURROUNDING TRAFFIC BECAUSE OF THE IMMEDIATE LOSS OF POWER AND CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480188October 15, 2012
POWER TRAIN, STEERING, ENGINE
SHORTLY AFTER ENTERING HIGHWAY ON DARK RAINY EVENING, WITH NO FORE WARNING, CAR BEGAN TO SHAKE AND LOSE POWER. WAS ABLE TO PULL TO SIDE OF HIGHWAY. EVEN THOUGH I WAS PRESSING ON THE GAS, CAR WOULD NOT GO FORWARD. WRENCH LIGHT WAS ILLUMINATED ON THE DASHBOARD. CALLED FOR ASSISTANCE. WHEN HELP ARRIVED THEY SUGGESTED I TURN OFF VEHICLE. WHEN I TURNED BACK ON, CAR WAS FINE. THE NEXT DAY, WITH NO WARNING, SAME THING OCCURS ON NEIGHBORHOOD ROAD. WHEN WE TOOK TO FORD DEALER TODAY, THE PROBLEM DID NOT REPEAT SO THEY HAVE NO REPAIR CODE. THIS IS A VERY DANGEROUS SITUATION....COULD LEAD TO ACCIDENT ON HIGHWAY...I HAVE TO DRIVE 17 MILES TO WORK ON HIGHWAY AND I AM SCARED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480592October 15, 2012
POWER TRAIN, ENGINE
I WAS DRIVING ON THE INTERSTATE WHEN I STARTED TO LOSE POWER AND THE THROTTLE CONTROL/DRIVETRAIN LIGHT CAME ON . I PULLED TO THE BERM AND THE ENGINE FELT LIKE IT WAS MISSING AND IT WOULD NOT RESPOND WHEN I PRESSED THE ACCELERATOR. I TURNED THE VEHICLE OFF, WAITED AND THEN TURNED IT BACK ON. THE LIGHT WAS OFF AND IT RAN OKAY. I CONTINUED TO WORK WITH NO FURTHER PROBLEMS. ON THE WAY HOME FROM WORK THE EXACT SAME THING OCCURRED ONLY TRAFFIC WAS MUCH HEAVIER ON THE INTERSTATE SO GETTING TO THE BERM WAS MUCH MORE HAZARDOUS. I TURNED IT OFF AND THEN BACK ON AND IT RAN OKAY AGAIN. I CONTACTED MY LOCAL FORD DEALER AND WAS ABLE TO SCHEDULE AN APPT FOR THE NEXT EVENING. THE NEXT DAY ON THE WAY TO WORK THE VEHICLE DID THE SAME THING AS I PULLED INTO AN INTERSECTION. TRAFFIC WAS LIGHT SO I WAS ABLE TO STOP TURN IT OFF AND THEN BACK ON AND IT RAN OKAY. I TOOK IT TO THE DEALER THAT EVENING AND THEY KEPT IT SO THEIR SERVICE DEPT COULD ANALYSIS THE PROBLEM. THE NEXT EVENING THEY CONTACTED ME AND ADVISED THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. I PICKED IT UP AND DROVE IT TO WORK AND HOME THE NEXT DAY WITH NO PROBLEM. THE FOLLOWING DAY IT OCCURRED AGAIN AND I CONTACTED THE DEALER AND THEY HAD ME BRING IT IN. I WAS APPROX. 15 MILES FROM THE DEALERSHIP WHEN I CONTACTED THEM AND THE VEHICLE DID THE SAME THING 2 MORE TIMES BEFORE I COULD GET TO THE DEALERSHIP, ONCE IN AN INTERSECTION AND ONCE ON THE INTERSTATE. AFTER THEY ANALYZED IT AGAIN THEY ADVISED ME IT WAS THE THROTTLE BODY ACTUATOR (CODE P2111 THROTTLE BODY ACTUATOR STUCK OPEN FORCED TO LIMIT POWER) THE VEHICLE HAS JUST OVER 37,500 MILES ON IT SO IT IS NOT COVERED BY WARRANTY. LOOKING ON THE WEB AND THE NHTSA WEBSITE THIS DOESN'T APPEAR UNIQUE TO MY VEHICLE. SINCE THIS OCCURS WITHOUT ANY WARNING AND HAS HAPPENED AT VERY INOPPORTUNE TIMES THIS LOOKS TO BE A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480081October 14, 2012
POWER TRAIN
INTERMITTENTLY LOSE THROTTLE RESPONSE, ENGINE RETURNS TO IDLE, GAS PEDAL DOES NOT RESPOND. THIS HAS HAPPENED ON HIGHWAY AND LOCAL ROADS AND CREATES DANGEROUS SITUATION. DEALER HAS BEEN ABLE TO DUPLICATE PROBLEM BUT NOT ABLE TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480086October 14, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
HI- I HAVE A 2005 FORD ESCAPE. I BOUGHT IT USED. JUST RECENTLY I STARTED TO HEAR A BANGING IN THE BACK REAR OF THE CAB PART OF THE CAR. I FOUND OUT THE SHOCK MOUNTS ARE RUSTED OUT, AND I FEEL LIKE THIS IS A SAFETY ISSUE DUE TO THE FACT THAT THE CAR COULD FALL APART WHILE DRIVING OR CATCH FIRE. I RESEARCHED THIS AND FOUND IT A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479995October 13, 2012
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING THE WRENCH LIGHT CAME ON AND THE CAR JUST DIED, HAD TO PULL OVER, THE 2ND TIME I WAS GOING ON A BUSY INTERSTATE AND GOING ABOUT 70 MPH I WAS LUCKY THERE WAS A PLACE TO PULL OFF THE ROAD, BUT THEN THE CHECK ENGINE LIGHT CAME ON, AND STAYED ON FOR THE ENTIRE TRIP. WHEN I ARRIVED HOME AND SHUT THE CAR OFF AND STARTED IT AGAIN THE LIGHT WAS OFF. I LOOKED INTO THIS SINCE I HAVE ELDERLY PEOPLE I TAKE TO AND FROM DR. VISITS AND THIS SEEMS TO BE AN ONGOING PROBLEM SINCE 2005 , I HAVE READ THE COMPLAINTS ON LINE, MY QUESTION IS DOES SOMEONE HAVE TO BE IN A BAD ACCIDENT OR EVEN DIE BEFORE FORD WILL RESOLVE THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480521October 13, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
1. WHILE HIGHWAY CRUISING AT CONSTANT SPEED, ENGINE SUDDENLY DROPPED TO IDLE SPEED AND VEHICLE SLOWED RAPIDLY, UNTIL GAS PEDAL WAS LIFTED AND PRESSED DOWN AGAIN. ENGINE HESITATED AND SURGED. PROCESSED KEPT REPEATING AT VARIABLE INTERVALS. 2. TRANSMISSION INTERMITTENTLY HESITATES EXCESSIVELY ON FIRST TO SECOND UPSHIFT WHILE ENGINE DROPS TO IDLE SPEED. BOTH PROBLEMS ARE INTERMITTENT, NEITHER IS REGULAR OR CONSTANT. DEALER SAYS NOTHING WRONG AND NO FAULT CODES ARE RECORDED. PROBLEM #1 IS VERY INFREQUENT . PROBLEM #2 MUCH MORE COMMON. BOTH MIGHT BE RELATED TO SUMMER TEMPERATURES, ESPECIALLY #1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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