Ford Escape Complaints

29,499 consumer complaints on file.

#10484858November 15, 2012
ENGINE, ELECTRICAL SYSTEM
WIFE WAS DRIVING HER 2003 FORD ESCAPE 2.3L XLS (FWD, 5-SPD MANUAL) AT 65MPH, PRACTICALLY COASTING DOWN A HILL. 26 MINUTES AFTER ENGINE START SHE HEARD A LOUD BANG AND SUBSEQUENT POPPING SOUNDS. THIS WAS FOLLOWED IMMEDIATELY BY SEVERE POWER LOSS FROM THE ENGINE. SHE DROVE IT TO THE NEXT BEST OFF-RAMP, AN ADDITIONAL 2 MILES. WHEN SHE GOT OFF THE FREEWAY SHE SAYS SHE HAD TO REV IT UP QUITE A BIT TO MAKE AN INTERSECTION TO GET TO THE GAS STATION WHERE THE CAR ROLLED TO A STOP. THAT LOUD BANG TURNED UP TO BE THE NBR 3 CYLINDER BLOWING ITS SPARK PLUG CLEAN OFF THE SPARK PLUG BORE. THE SPARK PLUG BORE WAS COMPLETELY THREADLESS. THE SUBSEQUENT POPPING SOUNDS WERE DUE TO THE SPARK PLUG NOT BEING ON THE NBR 3 CYLINDER AS THE FUEL THAT CONTINUED TO SPRAY INTO THE CYLINDER WAS BURNING OFF. THE IMMEDIATE POWER LOSS IS A DIRECT RESULT OF THE ENGINE LOOSING 25% OF ITS CHUGGA-CHUGGA AND THE LOSS OF THE CHT SENSOR SIGNAL WHICH BOTH THEN CAUSED THE PCM (POWERTRAIN CONTROL MODULE) TO GO INTO LIMP MODE AND FURTHER REDUCE ENGINE POWER. FIRST THING I DID WAS PLUG IN MY OBDII SCANNER AND CHECK FOR CODES. I FOUND THE FOLLOWING THREE: P0303 - CYLINDER 3 THREE MISFIRE. P0353 - IGNITION COIL 'C' PRIMARY/SECONDARY CIRCUIT. P1289 - CYLINDER HEAD TEMP SENSOR HIGH INPUT. I THEN PERFORMED A KOEO (KEY-ON/ENGINE-OFF) CHECK WITH MY OBDII SCANNER AND FOUND THE FOLLOWING TWO CODES: P0119 - ENGINE COOLANT TEMPERATURE CIRCUIT INTERMITTENT/ERRATIC. P1289 - CYLINDER HEAD TEMP SENSOR HIGH INPUT. THE CHT PROBE (CYLINDER HEAD TEMPERATURE) COVER/BOOT WAS POPPED OFF THE ENGINE CAMSHAFT COVER AND THE WIRES WERE BROKEN OFF THE CHT PROBE ELECTRICAL CONNECTOR. THE SPARK PLUG TERMINAL BROKE OFF. THE IGNITION COIL PACK WAS SEVERELY DAMAGED (LOOKED LIKE AN EXPLODED CIGAR, CARTOON STYLE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484580November 14, 2012
VEHICLE SPEED CONTROL
I OWN AT 2005 FORD ESCAPE. IN 2007 AND 2009 I HAD TWO INCIDENTS OF BEING AT A RED LIGHT AND WHEN I PUSHED ON THE ACCELERATOR IT FELT HARD TO PRESS AND WOULD NOT BUDGE. I HAD TO PULL OVER AND CONTINUALLY PUSH ON THE ACCELERATOR AND THE CAR WOULD FINALLY GO. THIS MORNING I HAD THE SAME THING HAPPEN. THE FIRST TWO INCIDENTS RESULTED IN MY TAKING THE CAR TO THE DEALERSHIP AND THEY REPLACED THE THROTTLE BODY STATING THAT IT WAS A DEFECTIVE PART. AFTER THIS MOST RECENT INCIDENT I AM PLANNING ON TAKING THE CAR TO THE DEALERSHIP AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484603November 14, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS DRIVING UP A STEEP INCLINE APPROXIMATELY 25 MPH WHEN THE ENGINE RPMS INCREASED ABNORMALLY AND THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS DRIVEN TO A NEARBY AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY INFORMED THE CONTACT THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 01/15/13*LJ UPDATED 12/23/2013*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484645November 14, 2012
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY I LOST ALL ACCELERATION AND HAD TO COAST OFF THE ROAD. A WRENCH WAS LIT UP ON MY DASHBOARD AND ALTHOUGH I HAD NO ACCELERATION, MY ENGINE WAS STILL SPUTTERING/RUNNING. AFTER TURNING THE CAR OFF FOR A FEW MINUTES AND RESTARTING IT, IT RAN FAN AND THE WRENCH LIGHT WAS OFF. IT RAN FINE FOR THE NEXT WEEK UNTIL IT HAPPEN AGAIN. I WAS PULLIN ONTO THE ACCESS ROAD TO THE HIGHWAY AND THE CAR AGAIN LOST ALL ACCELERATION, BUT CONTINUED TO RUN. THIS CONTINUED ALL THE WAY HOME, WHICH I ARRIVED SAFELY, LUCKILY. I CALLED A FORD DEALERSHIP AND THEY WERE UNABLE TO GET A SERVICE MANAGER ON THE PHONE. THEY WERE SUPPOSED TO CALL ME BACK, WHICH THEY NEVER DID. I ENDED UP TAKING MY CAR TO ANOTHER SHOP NEAR MY HOME AND THEY TOLD ME THAT MY ELECTRONIC THROTTLE BODY HAD GONE OUT. THEY HAD RECENTLY MADE THIS FIX TO TWO OTHER FORD ESCAPES, WHICH CONCERNED ME. THEY ALSO HAD TO GET THE REPLACEMENT PIECE DIRECTLY FROM FORD, WHICH ALSO CONCERNS ME BECAUSE I AM NOW CONVINCED IT IS A FAULTY PIECE ALTOGETHER. I STILL FEEL AT RISK AS THEY HAVE ONLY REPLACED THE PIECE WHICH I FEEL MAY STILL BY FAULTY. I AM DISAPPOINTED THAT FORD WAS PUT SO MANY PEOPLE AT RISK AND MY HOPE IS THAT THIS IS RESEARCHED AND IS RECALLED FOR PEOPLES SAFETY. I FEEL SO BLESSED THAT MY CHILD WAS NOT IN THE CAR WITH ME DURING THESE INCIDENTS ALTHOUGH I WAS EXTREMELY SCARED FOR MY OWN WELL BEING. I WOULD LIKE FORD TO BE HELD RESPONSIBLE FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484662November 14, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT ONLY THE DRIVERS SIDE DOOR COULD BE UNLOCKED. THE REMAINING THREE DOORS ON THE VEHICLE HAD FAILED INSIDE AND OUT. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484705November 14, 2012
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY GOING ABOUT 65 MPH. WHEN I TRIED TO PRESS DOWN ON THE GAS IT WAS STUCK I COULD NOT ACCELERATE. I PRESSED AS HARD AS I COULD AND IT WAS STUCK. I HAD TO PUT IT IN NEUTRAL AND PULL OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484115November 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHEN TRYING TO ACCELERATE, THE VEHICLE WOULD HESITATE AND LUNGE FORWARD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN ADVISED THE CONTACT THAT THE VEHICLE WAS WORKING AS NORMAL AND THAT HE WOULD HAVE TO ACCUMULATE APPROXIMATELY 2,000 MILES ON THE VEHICLE FOR THE LUNGING FAILURE TO STOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 125 AND THE CURRENT MILEAGE WAS APPROXIMATELY 700. UPDATED 12/21/12*LJ UPDATED 1/9/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484478November 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED SHE ATTEMPTED TO START THE VEHICLE WHEN SHE NOTICED THE GAS PEDAL WAS STICKING CAUSING THE VEHICLE TO ACCELERATE. THE CONTACT STARTED TO TAP THE GAS PEDAL AND MANAGED TO UNLODGED THE PEDAL. ALSO THE CONTACT MENTIONED THAT THE FAILURE OCCURS CONSTANTLY DURING THE WINTER. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE THROTTLE NEEDED TO BE SPRAYED WITH WD-40. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484532November 13, 2012
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
THERE IS AN ACCELERATION LAG ON PARTIAL THROTTLE. THIS MAINLY OCCURS WHEN STARTING THE VEHICLE OR WHEN ACCELERATING AFTER A TURN. WHEN NO ACCELERATION IS FELT, THE THROTTLE PEDAL IS DEPRESSED FURTHER AND, AFTER A DELAY, THE VEHICLE TAKES OFF LIKE A ROCKET. WHEN DRIVING THE VEHICLE USING THE MANUAL SHIFT MODE, IT OPERATES WITHOUT AN ACCELERATION DELAY. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP FOR THIS PROBLEM. THEY LOOKED AT THE VEHICLE AND STATED IT DRIVES LIKE ALL OF THE OTHER 1.6 LITER ESCAPE VEHICLES ON THEIR LOT. THE DELAY IN ACCELERATION HAS THE POTENTIAL TO CAUSE AN ACCIDENT. A SIDE ISSUE IS WITH SYNC. THE CLOCK LOSES TIME, IT'S VERY SLOW TO RESPOND, IT ISN'T ALWAYS ABLE TO SYNC PHONES, UNDERSTAND VOICE COMMANDS, AND IT'S LOCKED UP...REQUIRING A MASTER RESET. THERE'S ALSO TOO MUCH ROAD NOISE TRANSMITTED TO THOSE ON THE OTHER END...CONSEQUENTLY, IT'S DIFFICULT FOR THEM TO HEAR THE CONVERSATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484539November 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE ACCELERATOR PEDAL BECAME STUCK IN OPEN THROTTLE POSITION. THE CONTACT HAD TO KICK THE ACCELERATOR PEDAL IN ORDER TO RELEASE THE PEDAL AND STOP THE VEHICLE FROM ACCELERATING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484002November 12, 2012
STRUCTURE:BODY, SUSPENSION, WHEELS
THE PASSENGER-SIDE REAR WHEEL WELL HAS COMPLETELY RUSTED THROUGH TO THE POINT WHERE YOU CAN SEE INTO THE CABIN, AND THE SHOCK/STRUT IS MOUNTED TO NOTHING AND IS POKING INTO MY TRUNK. THE METAL ALL AROUND THE MOUNT (OR WHERE IT SHOULD BE MOUNTED) IS COMPLETELY CORRODED AND RUSTED TO THE POINT OF BEING COMPLETELY DETACHED, AND THE SURROUNDING METAL IS STAMPED SO THIN TO BEGIN WITH THAT IT IS PLIABLE. THE SHOCK IS COMPLETELY INEFFECTIVE, AND MY CAR IS A TICKING TIME BOMB OF SAFETY ISSUES. I HAVE CONTACTEDFORD SEVERAL TIMES, AND FORD CANADA IS DENYING THAT THIS IS A SAFETY OR QUALITY ISSUE AND HAVE TAKEN NO RESPONSIBILITY; THEY REFUSE TO FIX MY CAR. I CANNOT FIND A RECALL AT PRESENT, HOWEVER THERE ARE NUMEROUS PEOPLE REPORTING THE SAME PROBLEM WITH THEIR ESCAPES, 6 ALONE ON [XXX] AND 5 ON [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484014November 12, 2012
ENGINE, SERVICE BRAKES, POWER TRAIN
MULTIPLE PROBLEMS HAVE BEEN HAPPENING FOR ABOUT 10 MONTHS NOW ON THIS VEHICLE WHICH RELATES TO ITS SAFETY. I BOUGHT THIS VEHICLE IN FALL 2011 FROM SAINT CLAIR FORD DEALERSHIP IN MICHIGAN. IN JAN OF 2012, I WAS DRIVING HOME FROM WORK VIA TELEGRAPH NORTH AROUND 50MPH AND NEAR MAPLE ROAD THE VEHICLE SUDDENLY SAID -THERE IS A THEFT, BRING VEHICLE TO STOP SAFELY IN THE MIDDLE OF 50MPH TRAFFIC(THIS ROAD IS VERY BUSY)! IT WAS SO SCARY. I WAS ABLE TO BRING THE VEHICLE TO THE SHOULDER FINALLY. I RESTARTED THE VEHICLE AND AFTER ABOUT 2 MORE TRIES IT STARTED DRIVING AGAIN AND THEN FEW DAYS LATER IT HAPPENED AGAIN. I BROUGHT THE CAR IN TO THE DEALER AT VILLAGE FORD AND THEY REPLACED SOME COOLANT PUMP ($600) AND SAID IT SHOULD BE OK NOW. AFTER COUPLE DAYS, THIS STARTED AGAIN. AFTER FEW WEEKS I TOOK THE CAR TO ANOTHER FORD DEALERS(SUBURBAN FORD WATERFORD) AND THEY REPLACED ANOTHER COOLING PARTS ($700) BUT THE PROBLEM CAME BACK AFTER A MONTH AGAIN. RECENTLY FOR THE LAST FEW WEEKS, I AM GETTING THESE SERIOUS PROBLEMS SOMETIMES TOGETHER AND SOMETIMES BY THEMSELVES AT LEAST 2-3 TIMES A DAY -"THEFT" AND BRINGS VEHICLE TO STOP WHILE DRIVING, LF TIRE AND BRINGS VEHICLE TO STOP WHILE DRIVING, SERVICE SOON, SERVICE 4X4, WRENCH LIGHT, ABS LIGHT, BRAKE LIGHT, ETC. BUT THE ERROR CODES GO AWAY WHEN I RESTART AND THEN SOMETHING NEW COMES AFTER DRIVING 5 TO 6 MILES. WHEN I HAD TIME TO BRING THE VEHICLE TO THE DEALER, THEY SAID THERE ARE NO ERROR CODES TO READ. ALL THE ERROR CODES GET DELETED AFTER I TURN THE VEHICLE OFF. THIS TIME I GOT SERVICE SOON LIGHT AND SERVICE 4X4 LIGHT AND BRAKES FAILED EARLIER FOR A WHILE AND I SHOWED IT TO THE DEALER WITHOUT TURNING THE VEHICLE OFF. WE WILL SEE IF THERE ARE ANY RESOLUTIONS. THIS IS A VERY UNSAFE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484052November 12, 2012
ENGINE
2006 FORD ESCAPE, 52000 MILES ON IT, NO PRIOR PROBLEMS. DRIVING ON EXPRESSWAY AT 55MPH WITH SUDDEN NOISE AND SMOKE COMING FROM UNDER HOOD AND VEHICLE. PULLED TO SIDE OF EXPRESSWAY AND NOTICE TRAIL OF OIL. TOWED TO LOCAL FORD DEALERSHIP AND INFORMED THAT ENGINE HAD A HOLE IN IT. GIVEN QUOTE OF $8,000 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485464November 11, 2012
POWER TRAIN, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
COULD NOT GET SPEED NO FASTER THAN 35 TO 45 MILES, SOUNDED AS IF IT WAS STALLING IN NEUTRAL, SOUNDED AS IF I WAS GUNNING THE GAS TO MAKE IT GO, BUT I WASN'T. RIDING REAL ROUGH AT TIMES WITH A RATTLING NOISE WHEN SLOWING DOWN GETTING READY TO STOP, SOUNDED AS IF THE AXLE OR SOMETHING WAS GOING TO DROP IN THE MIDDLE OF THE STREET. WHEN TURNING EITHER WAY OR WHILE RIDING STRAIGHT FORWARD, SOUNDED AS IF THE TIRES WERE RUBBING AGAINST SOMETHING, IT ALSO LET OUT A GASSY SMELL OF FUMES THAT WAS VERY DANGEROUS TO INHALE. THE FUMES SMELL LIKE THE GAS FUMES YOU SMELL IN YOUR HOUSE, LIKE THE CAR WAS GOING TO BLOW UP ANYTIME.....AND THEY WANT YOU TO PATRONIZE AMERICAN MADE CARS WELL I'M FED UP, THEY NEED A RECALL ON THIS MALFUNCTION (P T U) POWER TRANSFER UNIT IS WHAT THEY DIAGNOSED IT TO BE, I HAD TO PAY QUITE A BIT OF MONEY TO GET THIS FIX, THIS COULD BE UNSAFE, IF THIS CAR WAS ALL TOGETHER STOP OR THE AXLE FALLS OUT IN THE MIDDLE OF THE HIGHWAY. PLUS THE STOP ENGINE LIGHT DIDN'T EVEN DETECT THIS, AND IT SHOULD HAVE, I'M REALLY FIRED UP ABOUT THIS I TRIED TO PUT MY VIN # AT THE TOP AND IT WOULDN'T LET ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483920November 10, 2012
AIR BAGS
ON 10/18/12 I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT WITH MY 2005 FORD ESCAPE. MY VEHICLE SLAMMED INTO AN EMBANKMENT, CRUSHING THE DRIVERS SIDE OF THE VEHICLE, AND THERE WAS A LARGE CRACK NEAR THE LUGGAGE RACK EXTENDING THE LENGTH OF THE VEHICLE ON THE DRIVERS SIDE AT SOME POINTS I COULD VISUALLY SEE INTO THE CRACK AND INTO THE VEHICLE INTERIOR. DRIVERS SIDE OF VEHICLE HIT HEAD ON INTO TREE AT 55MPH, BUT AIRBAGS DID NOT DEPLOY. BOTH HEADLIGHTS POPPED OUT, HOOD CRINKLED, AND THERE WAS EXTENSIVE FRONT END DAMAGE. REAR WINDOW ON DRIVERS SIDE BROKEN. VEHICLE WAS TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10483801November 9, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED WITH A DELAYED RESPONSE. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO THE THROTTLE HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER AND AN AUTHORIZED DEALER WERE NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 54,900. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483831November 9, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, SHE NOTICED THAT THE TRANSMISSION WAS LEAKING FLUID. THE CONTACT ALSO NOTICED THAT THE TRANSMISSION WAS SLIPPING SPORADICALLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE CONNECTOR THAT LINKED THE TRANSMISSION TO THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483822November 9, 2012
ELECTRICAL SYSTEM, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING 45MPH THE CAR JUST CUT OFF IS A HIGH TRAFFIC AREA. THE CAR BEHIND ME HAD TO SWERVE TO MISS REAR-ENDING ME! I HAD MY 3 YEAR OLD DAUGHTER W/ ME AT THE TIME! OUR MECHANIC HAS INFORMED US THAT APPARENTLY FORD MOTOR COMPANY IS AWARE THAT BAD PLUGS WERE INSTALLED IN THESE CARS AND WOULD CAUSE COMPUTER FAILURE! NOTHING WAS TOLD TO US REGARDING THIS ISSUE WHEN WE PURCHASED THE CAR! WHEN EMAILED FMC THEY INFORMED ME THAT THIS IS NOT A SAFETY ISSUE & A RECALL IS NOT REQUIRED. HOW CAN THIS NOT BE A SAFETY ISSUE WHEN THE CAR COMPLETELY DIES W/OUT WARNING??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483854November 9, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE GEARS WOULD SHIFT HARD AND LONG. THE FAILURE OCCURRED INTERMITTENTLY. WHEN THE GEAR WAS SHIFTED INTO REVERSE AND THEN BACK TO DRIVE, THE VEHICLE WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REBUILT THE TRANSMISSION. AFTER THE REBUILDING OF THE TRANSMISSION, THE GEAR CONTINUED TO SHIFT HARD AND LONG. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON NUMEROUS OCCASIONS AND WHILE PERFORMING A DIAGNOSTIC TEST, THEY ADVISED THAT THERE WERE NO FAILURE CODES GENERATED AND THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE CONTINUED TO EXHIBIT PROBLEMS WITH THE GEARS SHIFTING CORRECTLY. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483860November 9, 2012
STEERING
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING PUMP WAS REPLACED THREE TIMES FROM A RECURRING FAILURE. THE DEALER ADVISED THE CONTACT THAT THE STEERING PUMP WAS A COMPONENT THAT WAS KNOWN TO CONTINUOUSLY FRACTURE. MOST RECENTLY, THE CONTACT WAS ADVISED THAT THE STEERING PUMP WOULD NEED REPLACING YET AGAIN, AS WELL AS THE STEERING RACK. THE DEALER ADVISED THAT METAL SHAVINGS WERE ENTERING INTO THE STEERING RACK BECAUSE OF THE REPLACEMENT OF THE STEERING PUMP. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 52,000. UPDATED 12/21/12*LJ UPDATED 1/9/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape