Ford Escape Complaints
29,499 consumer complaints on file.
- #10490716January 2, 2013FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
DEFECTIVE THROTTLE BODY THE 2010 FORD ESCAPE NOT ONCE BUT MULTIPLE TIMES WOULD GO TO IDLE AND RUN ROUGH WHILE TRAVELING ON DIFFERENT ROADS AT DIFFERENT SPEEDS. THE GAS PEDAL WOULD DO NOTHING TO MAKE THE CAR GO BUT IT WAS IDLING ROUGH AND COASTING CAUSING US TO STOP ON THE SIDE OF VERY DANGEROUS ROADS. WE WOULD TURN IT OFF AND LET IT SIT FOR A FEW MINUTES AND THEN IT WOULD START NORMAL. THE GAS PEDAL WOULD WORK AGAIN BUT REPEAT THE SAME PROBLEM 5 TO 10 MINUTES LATER. WE WERE CERTAINLY GLAD THIS DID NOT HAPPEN ON THE INTERSTATE IN FRONT OF AN 18 WHEELER OR WE WOULD BE DEAD. THE DEALERSHIP SAID THE THROTTLE BODY IS BAD. THE CAR IS ONLY 2,000 MILES OUT OF WARRANTY FROM THE STANDARD BUMPER TO BUMPER WARRANTY, THE EXTENDED POWERTRAIN WARRANTY DOES NOT COVER THE PART. SO WE ARE OUT ALMOST $400 FOR A PART THAT SHOULD NEVER FAIL TO BEGIN WITH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490738January 2, 2013ENGINE, VEHICLE SPEED CONTROL
ON 30 DECEMBER 2012 AT APPROXIMATELY 5 PM I WAS DRIVING MY 2010 FORD ESCAPE XLT ON US 61 IN PORT GIBSON, MS. I WAS TRAVELING AT APPROXIMATELY 55 MPH WITH THE CRUISE CONTROL ENGAGED WHEN THE VEHICLE BEGAN TO SLOW DOWN UNEXPECTEDLY. I GLANCED DOWN TO OBSERVE THE GAUGES AND DISCOVERED THE CRUISE CONTROL HAD CEASED FUNCTIONING AND THE TROUBLE LIGHT (SHAPED LIKE A WRENCH) HAD ILLUMINATED. I PRESSED THE ACCELERATOR PEDAL AND THE ENGINE FAILED TO RESPOND. I PULLED TO THE SHOULDER AND SHUT DOWN THE ENGINE. AFTER CHECKING UNDER THE HOOD FOR ANY LOSS OF FLUID OR OBVIOUS MECHANICAL FAILURE I COULD DETECT NOTHING INDICATING A MAJOR MECHANICAL FAILURE. I RESTARTED THE ENGINE AND OBSERVED THE GAUGES NOTING THE TROUBLE LIGHT WAS NO LONGER PRESENT. THINKING THE PROBLEM MAY HAVE BEEN A TEMPORARY ISSUE, I AGAIN PROCEEDED TO TRAVEL UPON THE HIGHWAY FOR APPROXIMATELY 100 YARDS AND AGAIN THE SAME TROUBLE LIGHT ILLUMINATED AND I LOST THE ABILITY TO ACCELERATE AFTER REACHING AROUND 45 MPH. I AGAIN PULLED OVER, SHUT OFF THE ENGINE, AND RESTARTED. I MANAGED TO TURN AROUND AND GO HOME, BUT NOT BEFORE I HAD THE SAME FAILURE OCCUR APPROXIMATELY 4 MORE TIMES AT 65 MPH. I CONTACTED FORD ROADSIDE ASSISTANCE AND THE VEHICLE IS BEING TOWED TO A DEALERSHIP IN VICKSBURG, MS, 35 MILES AWAY. THIS IS THE FIRST TIME THE VEHICLE HAS EXHIBITED ANY DEFECTS SINCE I PURCHASED IT IN JUNE, 2012 WITH APPROXIMATELY 33,000 MILES ON IT. I FEEL THIS VEHICLE IS NOT SAFE TO BE OPERATED UPON THE ROADS AND COULD ENDANGER MY FAMILY'S SAFETY AS WELL AS OTHER MOTORISTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490732January 2, 2013ENGINE
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE SERVICE ENGINE AND CHECK ENGINE WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED SEVERAL TIMES BEFORE REACHING THE CONTACT'S DESTINATION. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490758January 2, 2013ENGINE
UPON TAKING MY CAR IN FOR THE RECALL, I WAS NOTIFIED ON 12/19/2012 THAT THE OIL GASKET WAS LEAKING. TO DATE ( 1/2/13) SARAT FORD IN AGAWAM MA STILL DOES NOT HAVE THE PARTS OR ANY IDEA WHEN MY CAR WILL BE FIXED. IT HAS 3100 MILES ON IT AND I PURCHASED IT IN LATE SEPTEMBER 2012. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490776January 2, 2013FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
SEVERAL TIMES, THE ACCELERATOR PEDAL WOULD STICK TO THE POINT THAT I COULD STAND ON IT AND IT WOULD NOT BUDGE. IT HAPPENS MOST FREQUENTLY IN COLDER WEATHER BUT THE TEMPERATURE OF THE CAR HAS NO EFFECT. THERE IS NO REAL PATTERN TO WHEN IT WON'T WORK. FORD RECOMMENDED REPLACING THE THROTTLE BODY, HOWEVER AFTER RESEARCHING, THE THROTTLE BODY IS NOT SOMETHING THAT IS NORMALLY REPLACED AT THIS MILEAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490774January 2, 2013SEAT BELTS
TL* THE CONTACT RENTED A 2012 FORD ESCAPE. THE CONTACT STATED THAT A REAR PASSENGER ATTEMPTED TO UTILIZE THE SEAT BELT BUT THE ENTIRE SEAT BELT ASSEMBLY FRACTURED FROM THE SOCKET. THE VEHICLE WAS TAKEN BACK TO THE RENTAL COMPANY WHERE THEY WERE INFORMED OF THE FAILURE. THE CONTACT COULD NOT VERIFY IF ANYTHING HAD BEEN DONE TO CORRECT THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 18,017.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490826January 2, 2013ELECTRICAL SYSTEM, ENGINE
AFTER LUCKILY JUST EXITING INTERSTATE 70, BUT ENTERING HIGHWAY 40 MY VEHICLE COMPLETELY DIED WITH ALL ELECTRICAL FUNCTIONS INOPERATIVE (OBVIOUSLY INCLUDING POWER BRAKES, STEERING, ETC). THIS OCCURRED ON AN UPGRADE WITH A CITY BUS DIRECTLY BEHIND ME WHICH WAS FORCED TO SWERVE INTO THE ADJACENT LANE. AUTO WOULD NOT RESTART AND IT WAS TOWED TO A NEIGHBORING FORD DEALERSHIP. THERE WAS ABSOLUTELY NO WARNING OF A CHECK ENGINE LIGHT ETC. AT THE DEALERSHIP I WAS INFORMED THAT AN "ELECTRICAL ENGINE MODULE" HAD BURNED OUT WHICH ALSO COMPLETELY FRIED ALL THE ENGINE COILS. (A COMPLETE ELECTRICAL TUNE-UP,ETC. HAD BEEN PERFORMED ABOUT A YEAR EARLIER). I WAS ALSO INFORMED THAT THE DIAGNOSIS WAS POSSIBLE BECAUSE OF A FORD INTERNAL MEMO INDICATING WHAT COULD HAPPEN IF THE MODULE MALFUNCTIONED. THE GOOD NEWS IS THAT I HAD JUST EXITED AN INTERSTATE, BUT THIS COULD HAVE BEEN DISASTROUS AND IT SEEMS THAT FORD WAS AWARE OF THE POSSIBILITY OF THIS PROBLEM. THE COST NOW TO FIX THE PROBLEM IS $2600 AND I HAVE NO ASSURANCE THAT THIS COULDN'T HAPPEN AGAIN WITH MORE SEVERE SQUEALED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490822January 2, 2013ELECTRICAL SYSTEM, ENGINE
I OWN A FORD ESCAPE 2005 FOUR DOOR 4WD THAT HAS BEEN EVERY 2-3 YEARS IN THE SHOP FOR COILS AND COMPUTER DAMAGE. FORD HAS A PROBLEM WITH THESE CARS AND THE PROBLEM IS THAT LAST FRIDAY I WAS DRIVING ON A MAIN ROAD WHEN ALL OF A SUDDEN MY CAR JUST DIED WHILE I AM DRIVING IN A 50 MILE ZONED ROAD. LUCKILY, I WAS ABLE TO QUICKLY MANEUVER THE VEHICLE TO A SAFE SPOT. I WAS INFORMED THAT IT WILL COST $2700 TO REPLACE THE COMPUTER THAT WAS SHORTED OUT DUE TO THE COILS GOING BAD - I HAD THE COILS CHANGED TWO TIMES SINCE 2007 FORD KNOWS ABOUT THIS PROBLEM FORD SRB 09.2.6 AND TSB 09-2-6 IGNITION COIL PROBLEM THAT SO MANY OTHERS ARE HAVING WITH THIS CAR - THE CAR STALLS ALWAYS WHEN DRIVING 50 OR MORE ON A MAIN ROAD OR HIGHWAY AND IT IS VERY DANGEROUS TO ALL OF A SUDDEN LOSE POWER ON A HIGHWAY AT HIGH SPEEDS AND NOT BEING ABLE TO EVEN MOVE THE STEERING WHEEL TO GLIDE YOUR CAR SAFELY TO THE SIDE OF THE ROAD DUE TO THE STEERING LOCKING UP BECAUSE THE CAR DIES TOTALLY. THE COMPUTER CODES THAT SHOW UP ARE P0351 -P0354 AND SOME OTHER ONES THAT I DIDN'T WRITE DOWN WHEN I WAS TALKING TO THE THOMPSONS MECHANIC. I CANT BELIEVE THAT THIS YEAR AND MODEL WASN'T RECALLED - ACCORDING TO THOMPSONS, THERE IS A BACK ORDER FOR THE COMPUTER MODULE FOR THIS CAR, TWO WEEKS MINIMUM DUE TO SO MANY ESCAPES 2005 NEEDING THIS SAME COMPUTER BECAUSE IT WAS SHORTED OUT PREMATURELY AND UNSAFELY. IT NEVER HAPPENS WHEN YOU DRIVE LESS THAN 50 SO THIS IS STRANGE AND VERY DANGEROUS.I WOULD LIKE FORD TO REPAY US THE DAMAGES AND COSTS THAT US CUSTOMERS, HAVE DISHED OUT RECURRING EVERY 2-3 YEARS. COILS SHOULD NOT HAVE TO BE REPLACED THAT MANY TIMES NOR SHOULD THE PLUGS AND ABSOLUTELY NOT THE COMPUTER. PLEASE LOOK INTO THIS AND MAKE FORD DO A RECALL AND RETROACTIVE SINCE THEY ALREADY HAVE SO MANY COMPLAINTS ABOUT THIS SAME PROBLEM BUT THEY DON'T WANT TO OR REFUSE TO DO A MASS RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490835January 2, 2013STEERING
THE VEHICLE BEGAN TO NOT HAVE POWER STEERING AT START-UP A FEW TIMES, WITH THE PROBLEM BEING CORRECTED BY TURNING THE VEHICLE OFF THEN ON AGAIN. THE DAY OF DECEMBER 27, THE VEHICLE WAS TURNED ON AND STEERING WHEEL JERKED/PULSATED FROM SIDE-TO-SIDE, BUT POWER STEERING WAS STILL WORKING. WE THEN TRIED TO MAKE IT HOME ONE NIGHT WHEN THE POWER STEERING COMPLETELY STOPPED WORKING WHILE ON THE HIGHWAY. THE VEHICLE WAS BROUGHT TO THE FORD DEALERSHIP AND PROBLEM WAS FOUND TO BE THE POWER STEERING COLUMN. LUCKILY THE FORD ESCAPE, WITH 88,500 MILES ON IT, HAD AN EXTENDED WARRANTY COVERING THE $1400 IN REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490528December 31, 2012VISIBILITY:GLASS, SIDE/REAR
I WAS DRIVING HOME AROUND 9 PM. IT WAS ABOUT 40 DEGREES OUTSIDE AND THE REAR DEFROSTER WAS ON. MY TWO KIDS WERE IN THE BACK SEAT AND MY HUSBAND WAS IN THE PASSENGER SEAT. THE REAR WINDOW OF MY 2006 FORD ESCAPE JUST SHATTERED. WE PULLED OVER TO SEE IF SOMEONE HAD THROWN SOMETHING AT THE CAR, BUT THERE WAS NOBODY AROUND EXCEPT A FATHER AND HIS YOUNG CHILDREN. HE HADN'T SEEN ANYTHING BUT SAID HE HEARD THE WINDOW BREAK AS WE DROVE BY. THERE WAS GLASS ON THE INSIDE AND OUTSIDE OF THE CAR. I AM THANKFUL THAT MY KIDS WERE NOT HURT, BUT I AM SHOCKED THAT SOMETHING LIKE THIS COULD HAPPEN. I LOOKED THIS UP ONLINE AND HAVE FOUND MANY OTHER COMPLAINTS OF THIS SAME THING HAPPENING TO OTHER PEOPLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490548December 31, 2012VEHICLE SPEED CONTROL, SERVICE BRAKES
I WAS DRIVING UP TO A STOP LIGHT SO I REMOVED MY FOOT FROM THE GAS AND TO THE BRAKE, BEFORE I COULD GET TO THE RED LIGHT IT CHANGED TO GREEN, I WENT TO PRESS ON THE GAS AND THE PEDAL WAS STUCK. IT WOULD NOT GO DOWN NOTHING. I COASTED TO THE SIDE OF THE BUSY HIGHWAY KEPT TRYING TO PRESS IT AND IT WOULDN'T GO DOWN. AFTER ABOUT 5 MINS OF JUST SITTING THERE I TRIED IT AGAIN AND IT WENT DOWN WITHOUT A PROBLEM. THIS VEHICLE WAS RECALLED IN THE PRIOR YEARS FOR THIS EXACT ISSUE 2004 AND BELOW. HOWEVER MY 2005 IS NOT RECALLED. IT IS NOW AT THE FORD DEALERSHIP AND I AM WAITING ON A COST ESTIMATE. THE VEHCILE DID TEND TO DO THIS FROM TIME TO TIME ONLY WHEN ITS COLD OUTSIDE. I TOOK IT IN SEVERAL YEARS AGO TO BE REPAIRD AND WHEN THEY TEST DROVE IT, IT WOUDN'T STICK FOR THEM SO NO ISSUE WAS FOUND FOR THEM TO REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490562December 31, 2012VEHICLE SPEED CONTROL
WHEN ATTEMPTING TO PRESS DOWN ON ACCELERATOR, IT STICKS/HANGS AND WILL NOT PRESS DOWN. HAS DONE THIS REPEATEDLY; MOST NOTICEABLY WHEN THE WEATHER IS COLD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490499December 30, 2012VEHICLE SPEED CONTROL
WHEN THE VEHICLE IS FIRST STARTED, IT IS IMPOSSIBLE TO PRESS THE ACCELERATOR AND AFTER A FEW MOMENTS, THE ACCELERATOR WILL DEPRESS. THERE IS NO INDICATION WHEN THE ACCELERATOR WILL BE FREE AND GREAT CARE MUST BE TAKEN TO AVOID A SUDDEN LUNGE FORWARD. JUST ALLOWING THE VEHICLE TO IDLE AND WARM UP DOES NOT SEEM TO MAKE ANY DIFFERENCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490336December 28, 2012STEERING
WAS DRIVING OUT OF THE GARAGE FROM THE DEALERSHIP AFTER THE SCHEDULED OIL CHANGE, THE STEERING WHEEL WAS NOT MOVING. I STOPPED THE CAR AND WALKED BACK TO LET THEM KNOW, ONE OF THE TECH'S SAID THE ENGINE HAD BEEN CLEANED AND THEREFORE I HAD TO WAIT FOR SOME WIRES TO DRY. HAVE HAD STEERING PROBLEMS SINCE THEN. WHEN STARTING ENGINE, I NEED TO TURN OFF AND ON 2 OR 3 TIMES FOR STEERING WHEEL TO RELEASE AND WHEN STOPPED (BUT IDLING) STEERING SHAKES AND MAKES CRACKLING SOUNDS. IT ALL STARTED AT THE SHAMALEY DEALERSHIP, IN EL PASO, TEXAS. CAR HAS BEEN THERE SINCE YESTERDAY. NEVER HAD PROBLEMS BEFORE UNTIL I TOOK FOR AN OIL CHANGE ON 11/27/12. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490191December 27, 2012SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STEERING
MY WIFE'S HAS A 2003 FORD ESCAPE. WE WERE DRIVING LUCKILY AT A LOW SPEED WHEN WE HEARD A POP IN THE PASSENGER FRONT END AND LOST CONTROL OF STEERING. THE SUBFRAME ON PASSENGER SIDE CONTROL ARM POPPED AND SUBFRAME IS ROTTED. THIS SHOULD NOT HAPPEN TO A VEHICLE THAT IS ONLY 10 YEARS OLD. I SAW THAT NHTSA DID AN INVESTIGATION THAT DEEMED 2003 WINDSTARS UNSAFE DO TO THE SAME EXACT PROBLEM SAFETY RECALL NOTICE 11S16. MY WIFE IS PREGNANT AND IF SHE WAS DRIVING ANY FASTER AND THIS HAD HAPPENED FORD COMPANY COULD HAVE PUT MY WIFE AND OUR BABY IN DANGER. I DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR REPAIRS ON THIS VEHICLE WHEN THE SAME YEAR VEHICLES HAVE ISSUES WITH THEM. MY NEXT CONTACT IS MY LAWYERS OFFICE BECAUSE IF THIS WOULD HAVE HAPPENED TO MY WIFE THE DAY BEFORE WHEN WE WERE ON THE FREEWAY FORD WOULD BE RESPONSIBLE FOR KNOWING OTHER VEHICLES IN THE SAME YEAR HAD THE EXACT SAME ISSUE. I DO NOT WANT TO SEE OTHER PEOPLE IN DANGER AND FORD NEEDS TO STEP UP AND TAKE RESPONSIBILITY FOR THERE VEHICLE DEFECTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490280December 27, 2012VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
WHEN THE WEATHER GETS COLD THE GAS PEDAL BECOMES STUCK AND WILL NOT DEPRESS. AFTER REPOSITIONING FOOT, THE PEDAL WOULD DEPRESS. YESTERDAY ON 12/27/12 THE PEDAL WOULD NOT DEPRESS WHILE DRIVING, WHICH ALMOST CAUSED AN ACCIDENT BECAUSE I COULD NOT ACCELERATE WHEN NEEDED. I TOOK THE CAR TO THE FORD DEALER AND THE ISSUE WAS WITH THE THROTTLE BODY, WHICH HAD TO BE REPLACED. THIS SEEMS TO BE A DANGEROUS ISSUE AND A RECALL SHOULD BE ISSUED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490103December 26, 2012ENGINE, POWER TRAIN
WITHOUT WARNING, THE ENGINE AND MOTOR STOPPED UPON ACCELERATING AFTER RIGHT TURN, WITH WARNING MESSAGE AND MANY LIGHTS DISPLAYED. AFTER ROLLING TO A STOP AT THE SIDE OF THE ROAD, AND WAITING 5 TO 10 MINUTES, THE CAR STARTED AND DROVE NORMALLY. THIS HAS OCCURRED A NUMBER OF TIMES SINCE THEN, ON SURFACE STREETS AND EXPRESSWAYS. THE LOSS OF POWER IS ACCOMPANIED BY LOSS OF POWER STEERING, OF COURSE, AND CREATES A DANGEROUS SITUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490135December 26, 2012ENGINE
STOP SAFELY NOW-LIGHTS UP AND ENGINE KILLS/QUITS. WILL RESTART AFTER STOPPING AND RESTARTING VEHICLE ENGINE KILLS CREATING A DANGEROUS SITUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10491121December 26, 2012SUSPENSION, WHEELS
INNER AND OUTER WHEEL HOUSES, AND QUARTER PANELS ON BOTH SIDES OF THE VEHICLE WERE RUSTED/CORRODED TO THE EXTENT THAT THE SHOCK WAS PUSHING THROUGH THE INSIDE OF THE VEHICLE ON THE PASSENGER SIDE. LOUD BANGING NOISES AND WATER INSIDE THE VEHICLE LED TO INSPECTION BY PROFESSIONALS. VISIBLE HOLES IN THE WHEEL HOUSE AREA WERE DISCOVERED AT THIS TIME. UPON INSPECTION, IT WAS REALIZED THAT THE DRIVER SIDE WAS JUST AS BADLY RUSTED/CORRODED. ALL PARTS LISTED ABOVE NEEDED TO BE REPLACED, AS WELL AS BOTH SHOCKS, WHICH WERE ALSO DAMAGED DUE TO THEIR DETACHMENT FROM THE RUSTED AREAS. ALL WERE REPLACED AT MY EXPENSE, IMMEDIATELY, DUE TO THE DANGER OF DRIVING THE VEHICLE ANY FURTHER, THUS AVOIDING A POTENTIALLY SERIOUS ACCIDENT. THE EXPENSES WERE $3402.08. FORD WILL NOT COVER THESE EXPENSES BECAUSE THE VEHICLE IS OUT OF WARRANTY. THE CAR ONLY HAS 69,000 MILES, AND IS OTHERWISE IN TOP CONDITION. THE DAMAGES SEEM EXCESSIVE AT THIS MILEAGE AND AGE. PHOTOGRAPHS ARE AVAILABLE OF THE VEHICLE BEFORE, DURING, AND AFTER REPAIRS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490055December 25, 2012STRUCTURE:BODY, VISIBILITY
WHEN CLOSING THE REAR HATCH OF THE 2010 FORD ESCAPE, THE GLASS SHATTERED. TEMPERATURE BELOW FREEZING AT THE TIME AND MATCHES TSB: TSB-11-2-9. NO REASON FOR THE GLASS TO BREAK AT ALL. GLASS SHATTERED AND CUT MY FINGER. SMALL CHUNK OF GLASS HAD TO BE REMOVED FROM FINGER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0